Pen'U Cottages by RVH

Hotels
6.3 (49 reviews)
TINGKAT 1 & 2 KOMPLEKS PERNIAGAAN SURA GATE , Dungun , my

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Express check-in/check-out
Tour desk
Car hire
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Comfortable
Value for Money
Cons:
Cleanliness issues
Poor amenities
Room quality concerns

Categories

Cleanliness
4.35
Negative sentiment due to cleanliness issues including bugs in the room.
Service
7.85
Standard quality for this hotel tier.
Location
7.85
Standard quality for this hotel tier.
Room Quality
5.35
Negative sentiment with poor room conditions.
Amenities
3.35
Multiple missing amenities like kettle, towels, and staff presence.
Value for Money
8.35
Value for money as mentioned in the review.
Food and Beverage
6.65
Standard quality for this hotel tier.
Overall Experience
6.65
Overall sentiment centered on discomfort and disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:01

Property Description

Convenient Location
Pen'U Cottages by RVH is ideally situated within 1.9 km of Sura Beach and 15 km of Rantau Abang, making it a perfect choice for beach lovers and explorers alike.

Comfortable Accommodation
Guest rooms at this 2-star hotel are equipped with modern amenities such as air conditioning, fridge, and coffee machine. Some units even offer stunning city views for a more memorable stay.

Exceptional Service
With a 24-hour front desk fluent in English, Indonesian, and Malay, guests can expect top-notch service and assistance throughout their stay. Enjoy activities like fishing and take advantage of convenient services like airport transfers and car rentals.

Book your stay at Pen'U Cottages by RVH now for a memorable experience in Dungun.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.3
Based on 49 reviews
Cleanliness: 4.35
Service: 7.85
Location: 7.85
Room Quality: 5.35
Amenities: 3.35
Value for Money: 8.35
Food and Beverage: 6.65
Overall Experience: 6.65
A
Ashraf • couple • my
10
Pros:

Service terbaik bilik terbaik

2026-05-14 • via Nuitee
A
anilip • couple • my
7
Pros:

i like the cleanliness of the place and self check in. no need to see in person during check in and check out.

Cons:

toilet suddenly clogged.

2026-05-01 • via Nuitee
M
Muhammad • solo_traveller • my
5
Pros:

Ok

Cons:

Ok

2026-04-28 • via Nuitee
S
Siti Noor Julaini • extended_group • my
3
Uncomfortable with the smelly room.
Pros:

Location is nearby to shops and other places to go.

Cons:

The A5 room smell very bad. Not comfortable to stay. The ironing station is too limited and nearby the toilet/washing machine room. Smelly.

2026-04-07 • via Nuitee
M
Mustafa • couple • my
9
Pros:

Smooth

Cons:

Cool

2026-04-04 • via Nuitee
S
Suhada • couple • my
2
Pros:

Dekat kawasan bandar

Cons:

Bilik banyak lipas... Nyamuk pun banyak...

2026-03-28 • via Nuitee
Y
Ying Sen • couple • my
3
Whoever that’s not afraid of cockroaches , ok to stay as the location is great. But the rooms are partition … sounds pro
Pros:

Great location, plenty of parking and it’s located at town. Walking distance to convenience stores, market and restaurants.

Cons:

Cockroach , a lot. Saw a big one go into the room when check in, and a lot small cockroaches at the toilet next morning.

2026-03-26 • via Nuitee
I
Izzuddin • couple • my
6
Pros:

Tmpt sterategik,

Cons:

Bilik air tiada kunci,tiada tisu dlm bilik air, tiada kettle, tiada staff...

2026-01-19 • via Nuitee
S
Saari • couple • my
1
Cons:

Cancel nak stay kena cas whole price

2026-01-19 • via Nuitee
A
Ahmad • solo_traveller • my
7
2025-12-15 • via Nuitee
M
Mariana • couple • my
5
2025-10-15 • via Nuitee
N
Nur Idayu • couple • my
2
2025-10-14 • via Nuitee
S
Syahida • couple • my
5
2025-09-19 • via Nuitee
M
Mohd Zulkurnain • family_with_children • my
5
Pros:

jgn aspek mcm 5 star hotel.berbaloi dgn wang dikeluarkan.

Cons:

ada lipas merempit dlm bilik.terpaksa belatih badminton sebelum tidur😄.

2025-09-15 • via Nuitee
M
Mat Min • family_with_children • my
10
2025-09-07 • via Nuitee
N
Nurul • couple • my
10
Pros:

Comfort

2025-08-26 • via Nuitee
F
Fazrul • extended_group • my
8
2025-08-15 • via Nuitee
S
Sariah • extended_group • my
6
2025-07-28 • via Nuitee
M
MOHAMAD • couple • my
8
2025-07-22 • via Nuitee
H
hafiz • couple • my
1
Pros:

Bagi bilik macam tempat pelihara hantu ke? Takde orang jaga ke hotel ni? Pecah sana sini, buruk, mmg teruk

2025-07-01 • via Nuitee