Lucky Star Hotel - Bui Vien Walking Street

Hotels
7.9 (220 reviews)
266A Đường Đề Thám, District 1 , Ho Chi Minh City , VN

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Outdated rooms

Categories

Cleanliness
6.98
Multiple reviews highlighted cleanliness issues; therefore, the rating reflects dissatisfaction.
Service
8.95
Positive feedback about staff friendliness and helpfulness.
Location
8.99
Many reviews praised the hotel's strategic and convenient location.
Room Quality
6.94
Several reviews indicated that rooms were outdated and did not match the advertised pictures.
Amenities
7.97
Amenities not frequently mentioned, but some reviews suggested standard offerings.
Value for Money
7.43
Guests indicated mixed feelings about value based on cleaning and room quality.
Food and Beverage
7.48
Limited mentions about food; basic offerings likely.
Overall Experience
8.45
General sentiment indicated that while there were drawbacks, overall experiences varied by guest expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:09

Property Description

Prime Location
Located in the vibrant District 1, close to popular attractions like Ben Thanh Street Food Market and Tao Dan Park.

Comfortable Accommodations
Rooms equipped with modern amenities including air conditioning, flat-screen TV, and a safety deposit box.

Convenient Services
Enjoy room service, 24-hour front desk assistance, and complimentary WiFi during your stay.

To make the most of your visit to Ho Chi Minh City, book your stay at Lucky Star Hotel - Bui Vien Walking Street today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 220 reviews
Cleanliness: 6.98
Service: 8.95
Location: 8.99
Room Quality: 6.94
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 7.48
Overall Experience: 8.45
P
Paul • family_with_children • ie
1
Pros:

Nothing At all

Cons:

Everything about this hotel!! Young girls selling them selves outside on the step. My son left his room locked. but when he returned he new that someone came into the room & left a leaflet. He didn't give anyone permission to go into his room,,, when we questioned this they acted like they didn't know what we were talking about. do not stay here, avoid like the plague.. full of insects, disgusting, dirty 😤 on booking.com shows pictures of rooms that don't exist 😑 😒

2026-10-17 • via Nuitee
P
Paul • family_with_children • ie
1
Pros:

To be honest the only thing I can say that we actually liked was the fact that it was close to the park and walking street..

Cons:

Upon arrival the receptionist forced me to cancel my booking immediately from booking.com, he actually took my phone from me and cancelled as he said i will upgrade you to a bedroom with a window, which is a scam. . absolutely everything about this Hotel was disgusting.. The rooms were nothing like what we had originally booked on booking.com.. they are years old and disgusting. the bed linen was all full of stains and other people's hairs 🤢. I found evidence of mouse 🐁 pup 🫣. live wires sticking out from the bathroom walls. The floors in my opinion not washed or hoovered in weeks. The Mat in the room was viel.. The chair was so disgusting with stains! The walls were full of damp and stains. the towels were so bad that we couldn't use them 🤮. Bottled water was not sealed either 🤔. also the wardrobes are full of mould. STAY away from this hotel !!! Booking.com should NOT have this hotel on their website 😤 😤 😠 😡

2026-10-17 • via Nuitee
P
PABLO • couple • es
5
Funcional. Para dormir y poco más
Pros:

Ubicación

Cons:

Personal y limpieza

2026-09-18 • via Nuitee
G
Gooding • solo_traveller • nz
10
Pros:

Staff and location

2026-09-15 • via Nuitee
G
Gooding • solo_traveller • nz
10
The staff are excellent
Pros:

The location

Cons:

No coffee

2026-09-01 • via Nuitee
R
Rafael • family_with_children • es
10
2026-08-08 • via Nuitee
M
Marcel • couple • de
10
Friendly & clean. All you need
Pros:

Great location, followed by very, very friendly staff! Would come back again!

2026-08-06 • via Nuitee
H
Hoa • couple • vn
9
Pros:

ăn phở gần đó

Cons:

nhiều bậc bước bộ lên hơi cao

2026-08-05 • via Nuitee
S
Sandra • couple • gb
6
2026-07-16 • via Nuitee
احمد • couple • sa
10
Pros:

.

Cons:

.

2026-07-15 • via Nuitee
احمد • solo_traveller • sa
10
Pros:

.

Cons:

.

2026-07-15 • via Nuitee
احمد • solo_traveller • sa
10
Pros:

.

Cons:

.

2026-07-13 • via Nuitee
A
Aleksei • couple • ru
9
2026-07-12 • via Nuitee
B
Bava • solo_traveller • ae
7
Pros:

I will check out time included

Cons:

No thank

2026-07-04 • via Nuitee
K
Kyle • solo_traveller • us
7
Pros:

Great value and good staff

Cons:

They will ask you to cancel your booking.com reservation to avoid the commission fees but will offer a slight discount.

2026-07-04 • via Nuitee
B
burns • solo_traveller • us
10
2026-06-22 • via Nuitee
G
Gregg Anthony • solo_traveller • vn
9
Pros:

The correspondence prior to checking in was prompt and friendly; the receptionists were professional and courteous, the room was a good size, with a comfortable bed, hot/cold shower with good water pressure. The room was at the back of the building with a large window, so there was very little noise.

2026-06-19 • via Nuitee
E
Eleanora • solo_traveller • bd
8
2026-06-04 • via Nuitee
S
sujata • solo_traveller • my
4
Disappointment
Pros:

Only the location. There was one house keeping cleaner. She is very kind the young one. She was helpful. She was the best.

Cons:

They cannot speak English except one guy kelvin only can speak. The fridge not functioning. The room the floor was dirty. No spoon and no coffee. They are very calculative. Lamp light broken and they didn't bother to repair and the toilet light was broken too. They treat the Asian differently and the people from Europe differently. The area is like red light area. Not suitable for family. I was so disappointed. The night shift lady is a disappointment. She is not helpful at all. She cannot even communicate properly. Overall I will not recommend this hotel to anyone. Booking.com should survey properly as there was a deal going on. They ask to cancel the booking. Com deal and pay direct to them. It's scary and I obeyed to their rules. I have no choice.

2026-06-01 • via Nuitee
T
TOMOHIRO • extended_group • jp
1
2026-05-30 • via Nuitee