Hotel Cloud 9 Negombo

Hotels
8.3 (2060 reviews)
33/1, Cemetery Road, Kudapaduwa , Negombo , lk

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Comfortable beds
Cons:
Cleanliness issues
Room maintenance needed
Bad smells in some rooms

Categories

Cleanliness
7.76
Several reviews mention issues with cleanliness, including unkempt grounds and mold.
Service
9.23
Many reviews highlight friendly and helpful staff.
Location
8.77
Good accessibility from the airport and proximity to restaurants.
Room Quality
7.22
Mixed sentiments regarding room quality, with mentions of uncomfortable mattresses and worn furnishings.
Amenities
8.25
Good amenities like a pool, but some comments on maintenance issues.
Value for Money
8.21
Value for money was questioned in some reviews, especially in terms of maintenance.
Food and Beverage
8.26
Breakfast quality varied but generally accepted as satisfactory.
Overall Experience
8.73
Overall experience was positive despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:01

Property Description

Luxurious Accommodation and Serene Surroundings
Hotel Cloud Nine in Negombo offers a tranquil escape just 900 meters from Negombo Beach Park. Each room features AC, a flat-screen TV, and a private bathroom. Relax in the seating area or take a dip in the beautiful swimming pool.

Delightful Dining and Convenient Services
Indulge in delicious meals at the on-site restaurant and enjoy free WiFi throughout the property. With free toiletries and 24/7 check-in/check-out services, your comfort is our priority. Need extra pampering? Simply ask our staff for services like massages or transport arrangements.

Scenic Pool and Lush Garden Oasis
Unwind in the shady garden or take a refreshing swim in the inviting pool. Hotel Cloud Nine offers a peaceful retreat with easy access to St Anthony's Church and nearby dining options. Book now for a memorable stay in Negombo!

Important information:

Please note that the property can arrange airport pick-up for the following charges per way:

- 1 to 2 guest for USD 17
- 3 to 5 guest for USD 35

The guests have to contact the property and provide their flight details at least 36 hours prior to arrival.

Access to hotel facilities after check-out is allowed until 14:00.

Please note that early check-in is unavailable at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 6 years old to 11 years old stay for US$7.50 per person per night when using an available extra bed.
    People 12 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2060 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.73
M
Miriam GC • family_with_children • es
5
Pros:

Tiene Transfer gratis directo al aeropuerto.

2026-02-14 • via Nuitee
S
Sheila • family_with_children • ar
9
Buen alojamiento cerca del aeropuerto
Pros:

El lugar está muy lindo. La habitación es cómoda y el baño tiene mampara, lo que se agradece mucho. Tiene una terraza donde sirven el desayuno. Abundante y completo. Teníamos incluído el servicio de Transfer al aeropuerto, el cual estubo súper puntual. Los recepcionistas, muy amables. Se puede caminar hasta la playa y zona de bares.

2026-02-14 • via Nuitee
I
Ingrid • family_with_children • es
10
Comoditat
Pros:

Sempre hi ha algú a recepció oferint-se per ajudar. Està molt net i son molt servicials. Tenen servei de shuttles al aeroport puntual.
Es la tercera vegada que venim a aquest hotel. Parada obligada per descansar després o abans del vol.
Aigual calenta, aire acondicionat, nevera i calenta dir d’aigua.

2026-02-13 • via Nuitee
M
maria • family_with_children • it
9
Pros:

Location (5 min from the beach), shuttle included in the rate

2026-02-13 • via Nuitee
E
Elvira • couple • fr
9
2026-02-13 • via Nuitee
A
Amir • solo_traveller • il
10
Good location in Negombo
Pros:

Nice place in Negombo. 10 minutes walk to the beach and many nearby restaurants. Stuff very helpful and friendly. I upgraded the room to the second floor makes a difference.

Cons:

Can get some renovations in the overall surrounding

2026-02-13 • via Nuitee
Şenel • couple • tr
1
2026-02-12 • via Nuitee
Şenel • extended_group • tr
1
2026-02-12 • via Nuitee
Şenel • extended_group • tr
1
2026-02-12 • via Nuitee
A
Annegret • family_with_children • de
8
2026-02-11 • via Nuitee
A
Ahamed Noor • couple • bd
5
Not good
Pros:

Not good like pictures

Cons:

Many mosquitos and not look like pictures

2026-02-11 • via Nuitee
T
Toni • couple • au
5
Worked for what I needed - overnight after arriving on a late flight.
Pros:

Bed was very comfortable. Breakfast was good

Cons:

Very run down especially on the outside.

2026-02-11 • via Nuitee
A
Aitzol • family_with_children • es
7
Pros:

El trato de los empleados.

Cons:

Estuvo todo bien calidad precio

2026-02-11 • via Nuitee
R
Roderick • couple • gb
7
2026-02-10 • via Nuitee
F
Freja • couple • dk
6
2026-02-10 • via Nuitee
S
Sarah • couple • de
3
Leider sehr enttäuschend
Pros:

Die Lage war nicht schlecht, 5 Minuten zu laufen an die „Hauptstraße“ mit Restaurants etc.

Cons:

Leider war das Zimmer eine Katastrophe. Es waren über 50 Mücken im Raum, die Wände dreckig von bereits zerschlagenen Mücken und streifig. Das Bett war extrem laut, bei jeder Drehung ist man aufgewacht weil es so gekracht hat. Das habe ich so noch nie erlebt.

2026-02-10 • via Nuitee
A
Adam • family_with_children • gb
9
Pros:

Location, staff, and value for money.

Cons:

Nothing

2026-02-10 • via Nuitee
H
Helena • couple • de
5
Pros:

Schöne Aussenbereiche, pool und Terrasse toll! Leckeres Frühstück und nettes Personal.

Cons:

Mein Zimmer und Badezimmer war voller Mücken, als hätte jemand das Fenster aufstehen lassen. Der Föhn funktionierte nicht und das Bad wirkte nicht sauber. Es gab keine funktionierende Nachttischlampe.

2026-02-10 • via Nuitee
J
Joyeeta • solo_traveller • bd
3
2026-02-09 • via Nuitee
L
Linus • family_with_children • ch
10
2026-02-09 • via Nuitee