Hotel Cloud 9 Negombo

Hotels
8.3 (2243 reviews)
33/1, Cemetery Road, Kudapaduwa , Negombo , lk

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Comfortable beds
Cons:
Cleanliness issues
Room maintenance needed
Bad smells in some rooms

Categories

Cleanliness
7.76
Several reviews mention issues with cleanliness, including unkempt grounds and mold.
Service
9.23
Many reviews highlight friendly and helpful staff.
Location
8.77
Good accessibility from the airport and proximity to restaurants.
Room Quality
7.22
Mixed sentiments regarding room quality, with mentions of uncomfortable mattresses and worn furnishings.
Amenities
8.25
Good amenities like a pool, but some comments on maintenance issues.
Value for Money
8.21
Value for money was questioned in some reviews, especially in terms of maintenance.
Food and Beverage
8.26
Breakfast quality varied but generally accepted as satisfactory.
Overall Experience
8.73
Overall experience was positive despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:01

Property Description

Luxurious Accommodation and Serene Surroundings
Hotel Cloud Nine in Negombo offers a tranquil escape just 900 meters from Negombo Beach Park. Each room features AC, a flat-screen TV, and a private bathroom. Relax in the seating area or take a dip in the beautiful swimming pool.

Delightful Dining and Convenient Services
Indulge in delicious meals at the on-site restaurant and enjoy free WiFi throughout the property. With free toiletries and 24/7 check-in/check-out services, your comfort is our priority. Need extra pampering? Simply ask our staff for services like massages or transport arrangements.

Scenic Pool and Lush Garden Oasis
Unwind in the shady garden or take a refreshing swim in the inviting pool. Hotel Cloud Nine offers a peaceful retreat with easy access to St Anthony's Church and nearby dining options. Book now for a memorable stay in Negombo!

Important information:

Please note that the property can arrange airport pick-up for the following charges per way:

- 1 to 2 guest for USD 17
- 3 to 5 guest for USD 35

The guests have to contact the property and provide their flight details at least 36 hours prior to arrival.

Access to hotel facilities after check-out is allowed until 14:00.

Please note that early check-in is unavailable at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 2243 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.73
C
claudia • extended_group • it
6
Pros:

Pulizia e cortesia

2026-08-29 • via Nuitee
K
Krishanthmohan • solo_traveller • lk
8
2026-08-28 • via Nuitee
E
Elisabeth • couple • nl
10
Beste verblijf!
Pros:

Het personeel is echt geweldig. Super behulpzaam en meedenkend. De hoteleigenaar hebben we ook ontmoet een geweldige man. De kamers zijn fantastisch schoon en het ontbijt is heerlijk. Het zwembad is fijn en wordt goed onderhouden.

2026-08-28 • via Nuitee
I
Ilenia • couple • it
8
2026-08-26 • via Nuitee
D
David • couple • lu
7
Bien pour une nuit
Pros:

La piscine est ok

Cons:

Un peu usé

2026-08-25 • via Nuitee
S
Stan • solo_traveller • be
8
Pros:

Really nice location close to all the restaurants in Negombo with a nice pool.

2026-08-25 • via Nuitee
L
Luchito.92 • solo_traveller • it
7
Una buona sistemazione
Pros:

Situato nella zona centrale di Negombo. Ottima accoglienza e disponibilità. Stanza e bagno grande e ben curato. Nelle stanze è disponibile tutto l'occorrente. Wi-fi buono. Hanno servizio taxi per l'aeroporto.

Cons:

Pulizia non perfetta

2026-08-24 • via Nuitee
M
Marie-Pierre • extended_group • fr
8
Pros:

utilisation de la piscine

2026-08-24 • via Nuitee
R
Rebecca • couple • de
8
Schöne Unterkunft um kurzweilig in Negombo zu nächtigen
Pros:

Ruhige Lage, trotzdem schnell am Meer
Schöner Pool, guter Ort zum entspannen

2026-08-24 • via Nuitee
B
Bethan Katie • couple • gb
9
Comfortable, clean, lovely staff, overall very good
Pros:

It was comfortable and clean, the staff were very friendly and helpful. It was about a 10/15 minute walk to the beach and restaurants. Good value for money. Room was a decent size and hot showers. Free breakfast of toast, eggs, fruit, daal, which was decent enough.

Cons:

It was a little bit far away from the beach but we were fine walking so it wasn’t a problem. There wasn’t a bar/ restaurant, only breakfast provided, which again wasn’t a problem but might’ve been nice if we could grab a beer there or something.

2026-08-23 • via Nuitee
E
Elise • couple • fr
6
2026-08-23 • via Nuitee
G
Giorgia • solo_traveller • it
8
Ottimo appoggio
Pros:

Siamo arrivati la mattina presto dall'aereoporto e ci hanno organizzato un transfer, se si arriva alle ore 8.00 p.m. bisogna prenotare una notte prima. Le persone erano gentili, l'ambiente accogliente, colazione tipica abbondante. La pulizia non ha gli standard europei, ci si deve adattare.

2026-08-21 • via Nuitee
S
Sander • solo_traveller • nl
9
Pros:

Een fijn hotel met ruime kamers en een mooi zwembad. Je kan heerlijk tot rust komen op de zwembadbedden en is centraal gelegen. De kamers zijn schoon evenals het goed onderhouden hotel. Fijne badkamer met goede douche. Ontbijt is ook lekker. Personeel is zeer vriendelijk. We verbleven hier twee keer tijdens onze vakantie. Eerst 2 dagen bij start van de rondreis, daarna 2 dagen ter afsluiting. Was goed besluit.

Cons:

Je kan er kennelijk wel drankje bestellen, maar wordt nergens aangegeven. Voor wat drankjes en biertjes liepen we naar een dichtbij gelegen winkel. Dus verder geen probleem.

2026-08-20 • via Nuitee
F
Fabio • solo_traveller • it
8
Pros:

Staff very kind and good breakfast

Cons:

Not really a cons but parts of the room's windows are covered, therefore not much sun light in daytime

2026-08-18 • via Nuitee
J
Jena • family_with_children • lk
5
2026-08-18 • via Nuitee
L
Lucia • solo_traveller • es
10
Pros:

Negombo es una ciudad para llegar luego del viaje largo. No tiene mucho para hacer. El hotel es bonito bien cuidado. Comodo. El stafff es amiga el desayuno esta bien

Cons:

Lo unico es que la ducha se tapaba y el baño estaba lleno de agua porque no se iba el agua pero no avise porque me quede una noche

2026-08-17 • via Nuitee
A
Amanda • couple • gb
10
Wonderful stay
Pros:

We originally booked one night but managed to book two in total and upgrade our room.
Such wonderful service from them and the owner was around too who was warm and welcoming- thank you.

The staff!! Friendly and helpful especially Suneth. The room. Spacious and clean and comfortable. The location. Close to the airport but away from Colombo. The pool!!!! The breakfast. Plenty of it and delicious. Our room came with free breakfast and airport transfer. Really convenient. Recommended a spa that provides excellent spa treatments and included the tuk tuk to/from. Able to pay and arrange for a late check out prior to arrival as we had afternoon/evening flights which was really helpful.

2026-08-16 • via Nuitee
J
Jessica • couple • au
10
Pros:

Rooms were very clean, comfortable beds and the staff were super friendly and helpful. Would recommend this stay!

2026-08-16 • via Nuitee
A
Amanda • couple • gb
10
Wonderful place to stay 2 nights and unwind after our travels
Pros:

The staff!! Friendly and helpful especially Suneth.
The room. Spacious and clean and comfortable.
The location. Close to the airport but away from Colombo.
The pool!!!!
The breakfast. Plenty of it and delicious.
Our room came with free breakfast and airport transfer. Really convenient.
Recommended a spa that provides excellent spa treatments and included the tuk tuk to/from.
Able to pay and arrange for a late check out prior to arrival as we had afternoon/evening flights which was really helpful.

2026-08-16 • via Nuitee
Z
Zoe • solo_traveller • au
9
Lovely room
Pros:

Lovely staff, spacious, clean and comfy room, excellent breaky! What more could you want?

2026-08-15 • via Nuitee