Hotel Cloud 9 Negombo

Hotels
8.3 (2060 reviews)
33/1, Cemetery Road, Kudapaduwa , Negombo , lk

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Comfortable beds
Cons:
Cleanliness issues
Room maintenance needed
Bad smells in some rooms

Categories

Cleanliness
7.76
Several reviews mention issues with cleanliness, including unkempt grounds and mold.
Service
9.23
Many reviews highlight friendly and helpful staff.
Location
8.77
Good accessibility from the airport and proximity to restaurants.
Room Quality
7.22
Mixed sentiments regarding room quality, with mentions of uncomfortable mattresses and worn furnishings.
Amenities
8.25
Good amenities like a pool, but some comments on maintenance issues.
Value for Money
8.21
Value for money was questioned in some reviews, especially in terms of maintenance.
Food and Beverage
8.26
Breakfast quality varied but generally accepted as satisfactory.
Overall Experience
8.73
Overall experience was positive despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:01

Property Description

Luxurious Accommodation and Serene Surroundings
Hotel Cloud Nine in Negombo offers a tranquil escape just 900 meters from Negombo Beach Park. Each room features AC, a flat-screen TV, and a private bathroom. Relax in the seating area or take a dip in the beautiful swimming pool.

Delightful Dining and Convenient Services
Indulge in delicious meals at the on-site restaurant and enjoy free WiFi throughout the property. With free toiletries and 24/7 check-in/check-out services, your comfort is our priority. Need extra pampering? Simply ask our staff for services like massages or transport arrangements.

Scenic Pool and Lush Garden Oasis
Unwind in the shady garden or take a refreshing swim in the inviting pool. Hotel Cloud Nine offers a peaceful retreat with easy access to St Anthony's Church and nearby dining options. Book now for a memorable stay in Negombo!

Important information:

Please note that the property can arrange airport pick-up for the following charges per way:

- 1 to 2 guest for USD 17
- 3 to 5 guest for USD 35

The guests have to contact the property and provide their flight details at least 36 hours prior to arrival.

Access to hotel facilities after check-out is allowed until 14:00.

Please note that early check-in is unavailable at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 6 years old to 11 years old stay for US$7.50 per person per night when using an available extra bed.
    People 12 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2060 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.73
A
Anna Maria • couple • se
9
Perfekt boende att ta sista dagen innan hemfärd
Pros:

Sköna sängar och fräscht badrum. Fin pool. Jättebra med transfer till flygplatsen som ingick och det var superlätt att ordna. Personal dygnet runt

Cons:

Lite seg AC.

2026-03-14 • via Nuitee
S
Stan • couple • nl
8
2026-03-14 • via Nuitee
T
Tadeusz • couple • pl
9
Pros:

Dobry hotel na 2 -3 noce. Blisko lotniska, oferujący bezpłatny transport lotniskowy. Bardzo smaczne i obfite śniadania. Ładny basen z leżakami, ręczniki.

2026-03-12 • via Nuitee
S
Sabrina • solo_traveller • at
8
Schönes Hotel. Toller Service.f
Pros:

Die Lage ist ausgezeichnet. Gratis Flughafentransfer, schöner Pool. Großes sauberes Zimmer. Die Angestellten waren sehr freundlich. Ca 10 Minuten zu den nächsten Restaurants zu Fuss.

Cons:

Wlan könnte besser sein. Bei meinem Zimmer war Frühstück inkludiert, dass ich leider wegen der frühen Anreise nicht wahrnehmen konnte. Ein Lunchpaket hätte man ab 7.00 Uhr richten können. Allerdings wäre eine Banane und eine Wasserflasche auch schon sehr nett gewesen.

2026-03-11 • via Nuitee
E
Erik • couple • nl
7
Hotel Cloud Nine Negombo
Pros:

Lokatie voor doorreis na aankomst in Sri Lanka.
Vismarkt strand is echt leuk om te zien.
Bij verdere reis vriendelijkere mensen bij de accomodatie's.

Cons:

Openen van de deuren ging echt heel erg zwaar.
Gezamenlijke douche zouden we niet meer voor kiezen maar dat wisten we van tevoren, douche was prima.

2026-03-09 • via Nuitee
J
jan • couple • be
9
Perfect place to cool down
Pros:

Swimming pool, spacious rooms, good shower

Cons:

Breakfast is rather tedious

2026-03-09 • via Nuitee
E
Erasmo • family_with_children • de
10
Pros:

Friendliest Hotel in our entire Sri Lanka stay. They helped us to keep our bike boxes for the time we travel the country and put us in contact with their transportation team who did a great job. Room is very comfortable, modern and clean. The pool is also very nice and had plenty of shade options. Would love to come back!

Cons:

Everything perfect

2026-03-08 • via Nuitee
P
Pärn • family_with_children • ee
6
Pros:

Close to airport and the airport transfeer included in price. Very friendly staff, always answering quickly to your messages. We did not had a breakfast, so no opinion about that.

Cons:

Do not correspond to photos, not very clean, quite worn out rooms. Interior style is nice, but rooms could be renovated. Expected fresh and nice hotel as on photos.

2026-03-08 • via Nuitee
E
Erasmo • family_with_children • de
10
2026-03-08 • via Nuitee
M
Miguel • couple • pt
7
Hotel prático para passar uma noite para quem chega tarde ao aeroporto. Relação custo benefício bom.
Pros:

Perto do aeroporto!

2026-03-08 • via Nuitee
N
Nina • family_with_children • de
8
2026-03-07 • via Nuitee
V
Valerie • family_with_children • fr
8
Pros:

Hôtel propre, bien situé, idéale pour prendre son vol, aéroport à proximité. La piscine et sa terrasse en roof top.

2026-03-07 • via Nuitee
A
Antoine • couple • fr
10
Cons:

La climatisation est bruyante

2026-03-07 • via Nuitee
T
Tadeusz • family_with_children • pl
9
Pros:

Na tranzyt ok. Smaczne posiłki.

2026-03-06 • via Nuitee
C
Charlotte Munk • family_with_children • dk
10
2026-03-05 • via Nuitee
M
Martin • couple • gb
10
A great place to stay when you arrive in the early hours of the morning or whe you leave. Excellent staff always happy
Pros:

Close to the airport , pool

Cons:

Nothing

2026-03-05 • via Nuitee
S
Sanne • couple • nl
9
Perfect!
Pros:

Super schone kamers en heel vriendelijk personeel. Lekker ontbijt!

2026-03-05 • via Nuitee
Łukasz • family_with_children • pl
10
Wszystko ok, jedzenie smaczne. Klimatyzacja na pewno wymaga wyczyszczenia i wymiany filtrów.
2026-03-04 • via Nuitee
E
Emma • couple • nl
9
Pros:

Super fijne locatie, je loopt zo naar alles toe. Daarnaast is het personeel super vriendelijk en wille ze je graag helpen. De kamers zijn basic maar schoon en prettig. Goede prijs kwaliteit verhouding.

Cons:

Soms wat gehorig

2026-03-03 • via Nuitee
C
Catherine • family_with_children • fr
7
Mon avis !!
Pros:

Personel sympathique. Chambre convenable super matelas nous avons très bien dormi ! Piscine au top meme si on a pas pu en profiter car il pleuvait

Cons:

Un peu eloigné de la zone de commerces et de restaurants environ 10 minutes a pied

2026-03-03 • via Nuitee