Hotel Cloud 9 Negombo

Hotels
8.3 (2222 reviews)
33/1, Cemetery Road, Kudapaduwa , Negombo , lk

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Comfortable beds
Cons:
Cleanliness issues
Room maintenance needed
Bad smells in some rooms

Categories

Cleanliness
7.76
Several reviews mention issues with cleanliness, including unkempt grounds and mold.
Service
9.23
Many reviews highlight friendly and helpful staff.
Location
8.77
Good accessibility from the airport and proximity to restaurants.
Room Quality
7.22
Mixed sentiments regarding room quality, with mentions of uncomfortable mattresses and worn furnishings.
Amenities
8.25
Good amenities like a pool, but some comments on maintenance issues.
Value for Money
8.21
Value for money was questioned in some reviews, especially in terms of maintenance.
Food and Beverage
8.26
Breakfast quality varied but generally accepted as satisfactory.
Overall Experience
8.73
Overall experience was positive despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:01

Property Description

Luxurious Accommodation and Serene Surroundings
Hotel Cloud Nine in Negombo offers a tranquil escape just 900 meters from Negombo Beach Park. Each room features AC, a flat-screen TV, and a private bathroom. Relax in the seating area or take a dip in the beautiful swimming pool.

Delightful Dining and Convenient Services
Indulge in delicious meals at the on-site restaurant and enjoy free WiFi throughout the property. With free toiletries and 24/7 check-in/check-out services, your comfort is our priority. Need extra pampering? Simply ask our staff for services like massages or transport arrangements.

Scenic Pool and Lush Garden Oasis
Unwind in the shady garden or take a refreshing swim in the inviting pool. Hotel Cloud Nine offers a peaceful retreat with easy access to St Anthony's Church and nearby dining options. Book now for a memorable stay in Negombo!

Important information:

Please note that the property can arrange airport pick-up for the following charges per way:

- 1 to 2 guest for USD 17
- 3 to 5 guest for USD 35

The guests have to contact the property and provide their flight details at least 36 hours prior to arrival.

Access to hotel facilities after check-out is allowed until 14:00.

Please note that early check-in is unavailable at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 2222 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.73
I
Irene • solo_traveller • es
9
2026-08-08 • via Nuitee
C
Carolina • couple • it
8
Pros:

In generale bene, tappa dall’aeroporto molto comoda, camera un po’ spartana ma ok. Colazione buona.

Cons:

Nella prenotazione includono come servizio gratuito il trasporto dall’aeroporto… in realtà solo se devi andare in aeroporto non se ci arrivi. Ad esempio, noi siamo atterrati e pensavamo ci venissero a prendere e invece no! Ti vengono a prendere in quel caso ma a pagamento. Forse dovrebbero spiegare meglio questo aspetto, perché ammetto che era stato uno dei motivi per i quali avevo scelto di prenotare questa struttura

2026-08-07 • via Nuitee
S
Sonja • extended_group • de
8
2026-08-07 • via Nuitee
E
ELENA • couple • es
7
Básico para estar de paso al aeropuerto de Negombo
Pros:

Alojamiento económico en el que no íbamos a pasar ni 24 horas. El traslado al aeropuerto es gratuito. La cama era cómoda y estaba limpia, tiene aire acondicionado.

Cons:

El baño estaba algo sucio, no había productos de aseo suficientes, solo había un pequeño bote con supuestamente gel, no estaba rotulado.

2026-08-07 • via Nuitee
S
Sebastian • family_with_children • se
9
Pros:

We had a wonderful stay at Hotel Cloud. The hotel was very cozy, the pool was clean, and we really liked the rooms. The staff were friendly, and breakfast was served upstairs in a lovely, cozy setting. We would definitely recommend this hotel.

2026-08-06 • via Nuitee
A
Anika • family_with_children • de
9
Schönes kleines Hotel für einen Zwischenstopp
Pros:

Kleines süßes Hotel, sehr übersichtlich, tolle Musik am Pool, sehr schöner Pool, super freundliches Personal, immer hilfsbereit und nett, gute Lage

Cons:

Es hätte etwas sauberer sein können auf den Zimmern, Fön und Safe gingen nicht

2026-08-03 • via Nuitee
A
Abegg • extended_group • ch
8
2026-08-03 • via Nuitee
F
Fiona • family_with_children • gb
8
Pros:

Lovely staff, great pool

2026-08-02 • via Nuitee
H
Henrieke • family_with_children • nl
9
Fijne uitvalsbasis vanuit mooie accommodatie!
Pros:

Heerlijk zwembad! Leuk dakterras restaurant voor ontbijt.

Cons:

Nvt

2026-08-02 • via Nuitee
D
Deborah • family_with_children • au
10
Love the quiet, relaxing location with beautiful pool to both start and end my trip in Sri Lanka.
Pros:

Quiet, relaxing stay

2026-08-02 • via Nuitee
R
Robert • family_with_children • nl
8
Decent place to rest after long flight
Pros:

Nice big a/c rooms big beds
Small pool

Cons:

Bit expensive in relation to what u get
Crows everywhere which are a bit disturbing

2026-07-25 • via Nuitee
S
Sara • couple • es
8
És un lloc tranquil on descansar despres d’un llarg vol fins a Sri Lanka
Pros:

L’habitació era molt amplia i neta.

Cons:

Res

2026-07-24 • via Nuitee
P
Priya • couple • gb
10
Pros:

Excellent staff, lovely and clean room, great location

Cons:

Nothing bad!

2026-07-24 • via Nuitee
U
uxue • couple • es
9
Perfecto para pasar una noche
Pros:

Estaba cerca de la playa y de la calle de los restaurantes. La piscina está muy bien y el desayuno perfecto.

Cons:

El aire acondicionado goteaba y al final nos tuvieron que cambiar de habitación. De todos modos, fueron muy atentos en todo momento; por lo tanto, no es un inconveniente.

2026-07-23 • via Nuitee
S
Sofia • couple • it
9
Lovely and relaxing stay, recommended!!
Pros:

Great location, close to the airport and perfect to rest after the long flight. They serve a delicious breakfast composed of a smoothie, fresh fruit, eggs and bread. The rooms are clean and the pool is very nice. Staff is very kind and always available.

2026-07-23 • via Nuitee
M
Martina • solo_traveller • it
10
2026-07-22 • via Nuitee
E
eva • solo_traveller • nl
9
2026-07-21 • via Nuitee
R
René • couple • de
8
2026-07-19 • via Nuitee
C
Caroliene • family_with_children • nl
7
2026-07-18 • via Nuitee
J
Juul • couple • lk
8
Pros:

Prima plek voor een nachtje. We werden opgehaald van het vliegveld, de service was goed en het zwembad was heerlijk. Ideaal voor een korte overnachting.

2026-07-18 • via Nuitee