Hotel Cloud 9 Negombo

Hotels
8.3 (2060 reviews)
33/1, Cemetery Road, Kudapaduwa , Negombo , lk

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Comfortable beds
Cons:
Cleanliness issues
Room maintenance needed
Bad smells in some rooms

Categories

Cleanliness
7.76
Several reviews mention issues with cleanliness, including unkempt grounds and mold.
Service
9.23
Many reviews highlight friendly and helpful staff.
Location
8.77
Good accessibility from the airport and proximity to restaurants.
Room Quality
7.22
Mixed sentiments regarding room quality, with mentions of uncomfortable mattresses and worn furnishings.
Amenities
8.25
Good amenities like a pool, but some comments on maintenance issues.
Value for Money
8.21
Value for money was questioned in some reviews, especially in terms of maintenance.
Food and Beverage
8.26
Breakfast quality varied but generally accepted as satisfactory.
Overall Experience
8.73
Overall experience was positive despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:01

Property Description

Luxurious Accommodation and Serene Surroundings
Hotel Cloud Nine in Negombo offers a tranquil escape just 900 meters from Negombo Beach Park. Each room features AC, a flat-screen TV, and a private bathroom. Relax in the seating area or take a dip in the beautiful swimming pool.

Delightful Dining and Convenient Services
Indulge in delicious meals at the on-site restaurant and enjoy free WiFi throughout the property. With free toiletries and 24/7 check-in/check-out services, your comfort is our priority. Need extra pampering? Simply ask our staff for services like massages or transport arrangements.

Scenic Pool and Lush Garden Oasis
Unwind in the shady garden or take a refreshing swim in the inviting pool. Hotel Cloud Nine offers a peaceful retreat with easy access to St Anthony's Church and nearby dining options. Book now for a memorable stay in Negombo!

Important information:

Please note that the property can arrange airport pick-up for the following charges per way:

- 1 to 2 guest for USD 17
- 3 to 5 guest for USD 35

The guests have to contact the property and provide their flight details at least 36 hours prior to arrival.

Access to hotel facilities after check-out is allowed until 14:00.

Please note that early check-in is unavailable at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 6 years old to 11 years old stay for US$7.50 per person per night when using an available extra bed.
    People 12 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2060 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.73
G
Gobinath couple lk
10
2026-05-15 via Nuitee
A
Antoinette solo_traveller nl
8
Pros:

Zwembad was erg prettig en schoon. Kamer had een fijne grootte. Zeker voor herhaling vatbaar. Alleen viel Negombo tegen, vond ik persoonlijk. Misschien omdat het erg rustig was. Maar voor eerste of laatste nacht in Sri Lanka ideaal.

2026-05-10 via Nuitee
K
Karine solo_traveller fr
9
Pros:

Hôtel pris avant de prendre notre vol de nuit
Superbe piscine pour se détendre
Personnel très sympathique
Restaurants à proximité à pieds

2026-05-10 via Nuitee
R
Reynosh solo_traveller in
10
Pros:

Warm, welcoming staff, nice pool, neat room

2026-05-07 via Nuitee
S
Serena solo_traveller nl
8
Pros:

The swimming pool to cool off! The shower and bed were great, so was the breakfast.

Cons:

The A/C could do a better job but together with the ventilator on the ceiling, it was very doable.

2026-05-05 via Nuitee
E
Emma solo_traveller be
9
Perfect place to start your Sri Lanka trip
Pros:

Very friendly staff, nice big room, good a/c, lovely pool! Delicious breakfast served at the table. Perfect place to relax after a long flight.

2026-05-05 via Nuitee
P
Poswal solo_traveller in
6
2026-05-05 via Nuitee
S
Siobhan couple de
8
Toller Start in Sri Lanka - Super Kommunikation im voraus !
Pros:

Wirklich freundliches Personal, geräumiges, großes Zimmer mit gemütlichem Bett ! Pool war toll und auch der Weg vom Strand war zu Fuß kein Problem ! Zur Erholung nach dem langen Flug optimal !

Cons:

Das Bad hat etwas gemüffelt, hat unserem Komfort allerdings keinen Abbruch getan :)

2026-05-04 via Nuitee
T
tiria couple nz
8
Recommend of staying for short stay not far from airport and very clean.
Pros:

Nice hotel for short stay very clean and welcoming staff.

2026-04-29 via Nuitee
E
Emily solo_traveller gb
8
Pros:

Really nice pool, great free breakfast, friendly staff

Cons:

A bit far away from the beach to walk

2026-04-29 via Nuitee
M
Marco solo_traveller gb
8
Good stay
Pros:

Clean facilities; good breakfast

Cons:

The water wasn’t hot; very poor WiFi signal

2026-04-25 via Nuitee
H
Hüsler solo_traveller lk
8
2026-04-24 via Nuitee
couple de
8
2026-04-19 via Nuitee
W
Walpole couple au
9
Great place to recover before your Sri Lanka adventure
Pros:

This was very comfortable and the pool area was lovely. Great breakfast and friendly staff.
Perfect to get over the jetlag and get ready to start our adventure

Cons:

A bit of a mixup as we booked a pick up from the airport, but the driver could not park and it took awhile to find him

2026-04-18 via Nuitee
K
Kirushanthan solo_traveller lt
1
2026-04-17 via Nuitee
M
Maria solo_traveller gr
7
2026-04-16 via Nuitee
O
Ornella couple fr
9
2026-04-13 via Nuitee
S
Sandra extended_group be
8
Prima verblijf in Negombo.
Pros:

Zeer vriendelijk personeel. Heerlijk zwembad om even af te koelen. Op wandelafstand van restaurantjes.

Cons:

In 1 van de kamers maakte de airco wel zeer veel lawaai. Hierdoor konden we niet goed slapen.

2026-04-10 via Nuitee
A
Angelique solo_traveller au
9
Fantastic staff and owners amazing all very helpful and friendly considering my flight late at night I could leave my lu
Pros:

It was quite bonus having the pool so lovely the area , room very spacious little extras fridge tv hair dryer bonus highly recommended I would definitely stay here again not far to walk to beach or restaurant’s

2026-04-10 via Nuitee
K
Kaitlyn solo_traveller gb
8
2026-04-09 via Nuitee