Hotel El Hadna By HMS

Hotels
5.3 (1381 reviews)
110 Bis, Av. Abdelkrim Khattabi - Guéliz , Marrakech , ma

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Responsive staff
Cons:
Poor cleanliness
Noise issues
Unhelpful service

Categories

Cleanliness
3.01
Numerous reviews highlight unclean conditions, including dirty bathrooms and poorly maintained facilities.
Service
5.98
Mixed sentiments, with some reviews mentioning an unhelpful staff, though some positive notes were made about responsiveness.
Location
8.02
Several reviews appreciate the location, indicating it is convenient despite noise issues.
Room Quality
3.97
Frequent mentions of noise and poor room conditions, lowering the overall room quality.
Amenities
5.5
Some amenities were available, but significant complaints about maintenance and cleanliness detracted from the score.
Value for Money
4.96
Value perceived as below expectations due to numerous shortcomings in service and cleanliness.
Food and Beverage
7.01
Some positive mentions of breakfast quality, but overall limited feedback on food options.
Overall Experience
3.98
General dissatisfaction noted across many reviews; significant areas for improvement identified.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:51

Property Description

Central Location in Marrakech
The El Hadna Hotel is conveniently situated in Marrakech city centre, just a short stroll away from the vibrant Jemâa El Fna market place.

Luxurious Amenities
Indulge in the hotel's indoor pool, hammam, and sauna, perfect for relaxation after a day of exploring the city. Each room features a private balcony, free Wi-Fi, and modern amenities for a comfortable stay.

Culinary Delights
Savor a mix of international and traditional Moroccan cuisine at the on-site restaurant. Start your day with a delicious buffet breakfast and unwind at the lounge bar in the evening.

Experience the charm of Marrakech at Hotel El Hadna By HMS, where convenience meets comfort. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.3
Based on 1381 reviews
Cleanliness: 3.01
Service: 5.98
Location: 8.02
Room Quality: 3.97
Amenities: 5.5
Value for Money: 4.96
Food and Beverage: 7.01
Overall Experience: 3.98
A
AbdelKarim solo_traveller cz
4
2026-03-20 via Nuitee
J
Jim solo_traveller ca
8
Pros:

The meal was great and the room had a balcony.

Cons:

Clean room in a quiet location

2026-03-19 via Nuitee
O
Oniger couple es
6
Pros:

El personal bien

Cons:

La habitación olía a tabaco.

2026-03-18 via Nuitee
N
Naoufal solo_traveller fr
1
Pros:

L'emplacement a part ca rien

Cons:

Manque de propreté salle de bain des sachet de champoing déjà utilisé et non remplacé jai demander au réceptionniste une télécommande pour la télé jamais arrivé serviette tachées en jaune je me suis meme pas laver bref mauvaise expérience

2026-03-18 via Nuitee
J
Julene couple es
2
Cons:

El personal del alojamiento era muy borde. No me gusto nada como trataba a las personas.

2026-03-17 via Nuitee
الله الغالب solo_traveller de
5
2026-03-16 via Nuitee
E
Efstratios couple gr
8
Comfortable and VFM, would go again
Pros:

Very good price, very walkable distance to plaza Gueliz and to the Medina (2 athletic men btw). Breakfast was amazing and the beds were very comfortable

Cons:

Slow internet connection, shower had no curtains or sth to block the water from splashing all over the floor.

2026-03-16 via Nuitee
A
Ahmed couple fr
2
2026-03-12 via Nuitee
E
Elouali solo_traveller ca
8
2026-03-11 via Nuitee
M
Miroslav couple be
5
Pomer cena a kvalita - dobre pre nenarocnych cedtovatelov na paar noci…
Pros:

Cena! Izby boli kazdy den upratane.

Cons:

Komunikácia s personálom bola náročná. Raňajky neboli k dispozícii kvôli ramadánu, aj keď sme ich mali zaplatené. Mestská daň bola vyššia, ako bolo uvedené na stránke. Voda netiekla poriadne. Našli sme aj špinavé uteráky, ktoré nám síce následne vymenili. Personál nevedel dobre po anglicky, čo sťažovalo komunikáciu. Hotel by som skôr prirovnal k 1–2 hviezdičkám v porovnaní s Európou, určite nie k 3 hviezdičkám. Izba nemala ani kávovar, chladničku ani skriňu.

2026-03-10 via Nuitee
S
Saenz blas solo_traveller es
9
Pros:

Todo

Cons:

Que no hablan castellano

2026-03-10 via Nuitee
S
Saenz blas solo_traveller es
9
2026-03-10 via Nuitee
M
Mettour solo_traveller ma
7
Pros:

Ras

Cons:

Ras

2026-03-05 via Nuitee
A
alilou solo_traveller fr
6
2026-03-05 via Nuitee
N
Nakhli couple ma
5
2026-03-04 via Nuitee
P
Patrick solo_traveller dk
3
Do you like to sleep early? Then this is not the place..
Pros:

Friendly staff. They offered to change my room after I complained about the outside noice. It didnt help much tho..
At least there is a café just outside, so when you cant fall asleep at 3 in the night, you can get a cup of atay, and a 24/7 open shop on the corner

Cons:

On one side of the hotel, there are nightclubs which starts blasting music and bass from midnight to 4:30
On the other side, theres a big avenue where motorcycles and cars are driving front and back all night. The rooms are not soundproof in any way.

2026-03-03 via Nuitee
E
Eduar extended_group co
6
2026-02-27 via Nuitee
A
Abdelkbir solo_traveller it
10
2026-02-27 via Nuitee
R
Rouissi solo_traveller ma
7
2026-02-24 via Nuitee
R
Rouissi solo_traveller ma
7
2026-02-24 via Nuitee