El Hotel de Su Merced

Hotels
9.3 (615 reviews)
Azurduy 16 , Sucre , bo

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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Ironing service
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Basic breakfast options
Noise from renovations

Categories

Cleanliness
8.6
Several reviews highlight issues with cleanliness, thus reflecting a lower score.
Service
10
Numerous reviews mentioned the outstanding service provided by the staff, especially Raul.
Location
10
The location received strong praise, being described as perfect and close to major sites.
Room Quality
9.1
Overall good comments about room comfort, with slight mentions about access.
Amenities
9.1
Amenities were noted positively, but there were some mentions of limited options.
Value for Money
9.1
Standard quality for this hotel tier, with guests expressing satisfaction.
Food and Beverage
8.6
Breakfast received mixed reviews, with some considering it basic.
Overall Experience
9.9
Overall positive experience with guests expressing a strong willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:00

Property Description

Charming Hotel in Sucre

Garden Oasis: Immerse yourself in the tranquility of our lush garden, a perfect spot to unwind after a day of exploring.

Convenient Amenities: Enjoy the convenience of our on-site bar, restaurant, and 24-hour front desk, ensuring all your needs are met during your stay.

Explore with Ease: With Bolivar Park just 1 km away and Surapata Park a short distance, our hotel is the ideal starting point for your Sucre adventures.

Book now to experience the perfect blend of comfort and convenience at El Hotel de Su Merced.

Important information:

IN THIS PLATFORM THIS HOTEL ONLY ACCEPTS USD AMERICAN DOLLARS, cash or via VISA/MASTERCARD. Due to a severe local currency devaluation, the only exchange rate accepted is the parallel market dollar.

Guests are required to show a photo identification upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

When booking 3 rooms or more, different policies and additional supplements may apply.

For electronic and cash payments, they will be made in USD only.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children 2 years old stay for free when using an available cot.
    Children from 2 years old to 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.3
Based on 615 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 9.1
Amenities: 9.1
Value for Money: 9.1
Food and Beverage: 8.6
Overall Experience: 9.9
A
Alysson • couple • br
10
2026-02-24 • via Nuitee
C
CLAUDIA • extended_group • br
10
Pros:

Lindo hotel. Decoração, localização, café da manhã, gentileza dos funcionários, limpeza e conforto. Tudo perfeito.

Cons:

Nenhuma crítica negativa

2026-02-22 • via Nuitee
M
MEIYI • couple • cn
10
Pros:

The location is fantastic, there are great restaurants nearby and it's close to many museums. After our time in the rainforest, we were ready to enjoy a bit of luxury. The room was spacious, and we got an amazing sunset photo from the rooftop. The staff is very helpful!

2026-02-22 • via Nuitee
M
Martina • couple • it
8
2026-02-13 • via Nuitee
V
Veronica • couple • it
9
Soggiorno caratteristico
Pros:

Struttura in casa coloniale storica, molto ben tenuta!
Colazione con offerta si di dolce che di salato con buon orario per fruirne.
Noi abbiamo dormito in una stanza con il bagno ristrutturato, molto comoda e confortevole!
Comodo il check-in h24

Cons:

La mattina arriva luce piuttosto presto non essendoci tende del tutto oscuranti, ma risolvibile con una mascherina per occhi

2026-01-31 • via Nuitee
A
Andywillden77 • couple • gb
10
Great location
Pros:

The hotel staff were brilliant with us. The hotel is close to the centre of Sucre and it's bars and restaurants. Great beds and lovely breakfast.

Cons:

Everything was good.

2026-01-30 • via Nuitee
L
Ljubov • solo_traveller • ee
10
Amazing colonial style hotel
Pros:

Loved this colonial style hotel. It is full of history and has amazing view from the roof terrace. The breakfast was really great that took place in a really nice room. The staff is very helpful and location is top of the top

2026-01-29 • via Nuitee
O
Olav Haugen • couple • dk
10
2026-01-26 • via Nuitee
T
Tiffany • couple • ca
2
2026-01-20 • via Nuitee
V
Vasileios • solo_traveller • gr
10
Pros:

Beautiful colonial building with antique furniture in the rooms, but modern bathroom
Comfortable bed and good quality of towels
Breakfast was nice with ability to order eggs a la carte

2026-01-19 • via Nuitee
A
Alva • couple • us
10
Pleasant stay
Pros:

Pleasant stay

2026-01-19 • via Nuitee
P
Paola Andrea • family_with_children • bo
9
Elegante
Pros:

El decorado de sus hambrientos y la comodidad de la habitación

Cons:

Todo

2026-01-19 • via Nuitee
W
Woutrina • solo_traveller • gr
8
Pros:

Service, my room

Cons:

There are workers banging on all day, probably renovating

2026-01-16 • via Nuitee
B
Bruno • couple • ca
9
2026-01-08 • via Nuitee
A
Adriana • extended_group • br
9
Hotel charmoso, com conforto moderno em área histórica.
Pros:

O quarto era amplo e confortável. Próximo do centro histórico, com bares, restaurantes em torno do local do hotel .

2026-01-07 • via Nuitee
I
Itziar • solo_traveller • es
9
2026-01-07 • via Nuitee
B
Barbara • couple • us
7
Pros:

The property is very well located close to 25 of mayo Square.
Raul the daytime receptionist was extremely friendly and helpful.

Cons:

The breakfast was very basic, a little disappointing. Also, the hotel was partly the renovation which we were not aware of at the time of booking.
I would have liked to enjoy the patio and the rooftop, but the pillows were never out, so there was no seating.

2026-01-02 • via Nuitee
J
Jose martin • family_with_children • bo
8
Cons:

No tengo problema q cobren en dólares al tipo de cambio paralelo , pero esa información debería ser de conocimiento de cualquier huésped antes de hacer la reserva. Ya q el monto q publican en moneda nacional al cotizar es al tipo de cambio oficial, y uno se entera solo luego de aceptar la reserva q el monto final es al tipo de cambio paralelo

2026-01-01 • via Nuitee
Максим • couple • ru
10
2026-01-01 • via Nuitee
E
Eckart • family_with_children • de
8
Pros:

Die Lage und das freundliche und hilfsbereite Personal machen dieses Hotel aus.

2025-12-25 • via Nuitee