El Hotel de Su Merced

Hotels
9.3 (615 reviews)
Azurduy 16 , Sucre , bo

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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Ironing service
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Basic breakfast options
Noise from renovations

Categories

Cleanliness
8.6
Several reviews highlight issues with cleanliness, thus reflecting a lower score.
Service
10
Numerous reviews mentioned the outstanding service provided by the staff, especially Raul.
Location
10
The location received strong praise, being described as perfect and close to major sites.
Room Quality
9.1
Overall good comments about room comfort, with slight mentions about access.
Amenities
9.1
Amenities were noted positively, but there were some mentions of limited options.
Value for Money
9.1
Standard quality for this hotel tier, with guests expressing satisfaction.
Food and Beverage
8.6
Breakfast received mixed reviews, with some considering it basic.
Overall Experience
9.9
Overall positive experience with guests expressing a strong willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:00

Property Description

Charming Hotel in Sucre

Garden Oasis: Immerse yourself in the tranquility of our lush garden, a perfect spot to unwind after a day of exploring.

Convenient Amenities: Enjoy the convenience of our on-site bar, restaurant, and 24-hour front desk, ensuring all your needs are met during your stay.

Explore with Ease: With Bolivar Park just 1 km away and Surapata Park a short distance, our hotel is the ideal starting point for your Sucre adventures.

Book now to experience the perfect blend of comfort and convenience at El Hotel de Su Merced.

Important information:

IN THIS PLATFORM THIS HOTEL ONLY ACCEPTS USD AMERICAN DOLLARS, cash or via VISA/MASTERCARD. Due to a severe local currency devaluation, the only exchange rate accepted is the parallel market dollar.

Guests are required to show a photo identification upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

When booking 3 rooms or more, different policies and additional supplements may apply.

For electronic and cash payments, they will be made in USD only.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children 2 years old stay for free when using an available cot.
    Children from 2 years old to 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.3
Based on 615 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 9.1
Amenities: 9.1
Value for Money: 9.1
Food and Beverage: 8.6
Overall Experience: 9.9
V
Victor Mauricio • couple • co
6
Hermoso, precio justo, Excelente atención
Pros:

El Alojamiento es hermoso, tiene una excelente ubicación, a 3 cuadras de la plaza principal. El personal super atento, la habitación es hermosa, tiene una estilo clásico espectacular. Los baños también muy hermosos.
Nos atendieron super bien, que amabilidad, los espacios muy hermosos el arte colonial mestizo es espectacular.

Cons:

Solo hay una cosa por corregir y es que cuando entras q la habitación tiene olor a alcantarilla. Esto es debido a que seguramente como es un hotel de más de 300 años, no tenga sifón en sus desagües.

2026-04-11 • via Nuitee
• solo_traveller • ar
10
2026-04-10 • via Nuitee
R
Ramos • couple • br
10
Pros:

É muito bom, excelente. Amamos, foram muito atenciosos e simpáticos.

2026-04-09 • via Nuitee
R
Roland • couple • de
9
2026-04-09 • via Nuitee
H
Herrera • solo_traveller • be
10
Pros:

L’ambiance familiale et le professionnalisme des équipe dont Raul

2026-04-07 • via Nuitee
A
Aurora • solo_traveller • es
9
2026-04-04 • via Nuitee
S
Sylvain • couple • mx
10
Excellent
Pros:

Très beau. Confortable. Calme. Bien situé et personnel très agréable.

Cons:

Rien

2026-04-04 • via Nuitee
A
Andresa • couple • br
10
Pros:

Nossa estadia foi simplesmente incrível! O hotel é lindo e tem uma localização privilegiada. Todos os serviços são de primeira, com destaque para o conforto da acomodação, café da manhã e o serviço de quarto impecável.

O grande diferencial, porém, é a equipe. Todos são extremamente simpáticos, mas precisamos fazer um elogio especial ao Raul. Ele é de uma gentileza ímpar, extremamente solícito e simpático. Nos ajudou em tudo o que precisamos, desde indicações de ótimos lugares para comer até ajuda prática com a lavanderia.

Foi, sem dúvida, a melhor estadia que tive nos últimos tempos. Com certeza voltaria mil vezes! Muito obrigado por tudo.

Cons:

Não houve nada que não tenha gostado.

2026-04-03 • via Nuitee
V
Vicente • couple • es
10
2026-04-02 • via Nuitee
A
arimor • couple • de
10
Pros:

Authentisch, schön und geschmackvoll gestaltetes altes Kolonialhaus. Super Komfortabel, gutes Frühstück, sehr freundliches Personal.

Cons:

Am Frühstücksbüffet war das Obst zu knapp.

2026-03-31 • via Nuitee
F
Francine • couple • fr
10
Pros:

C'est une veille demeure très bien entretenue avec un personnel très accueillant et agréable

2026-03-31 • via Nuitee
L
Lior • couple • il
10
2026-03-30 • via Nuitee
R
Renato • family_with_children • ch
9
Absolute Empfehlung
Pros:

Wunderschönes Haus mit toller Lage und unglaublich nettem Personal. Die Dachterrasse ist ein absolutes Highlight. Das Frühstück ist ebenfalls gut.

Cons:

Die Dusche könnte besser sein.(konstante Wassertemperatur und keine eingebaute Brause) Sauberkeit gut, aber nicht perfekt.

2026-03-27 • via Nuitee
J
Jose • couple • cl
10
Dentro y parte del casco histórico de Sucre
Pros:

La arquitectura y jardines son excelentes, desayuno completo y personal muy amable. La habitación bonita y cómoda

Cons:

La verdad es que no hubo nada que no me gustara

2026-03-20 • via Nuitee
R
Rosmino • couple • ar
10
Hermoso lugar
Pros:

Ubicacion y calidad de las instalaciones

2026-03-18 • via Nuitee
D
Deborah • couple • gb
10
Excellent base fit visiting Sucre
Pros:

This is a lovely small boutique hotel situated close to the main square in Sucre.
Staff were really helpful with allowing us to leave luggage after checking out and organising a taxi to the bus station.

2026-03-17 • via Nuitee
R
RICARDO • couple • br
7
2026-03-17 • via Nuitee
L
Leda • family_with_children • br
10
Estando em Sucre, hospede-se neste hotel!
Pros:

O prédio histórico é lindo e bem conservado. A localização é ótima! Fica ao lado da melhor atração da cidade. O atendimento é atencioso e cordial.

Cons:

Nada

2026-03-15 • via Nuitee
S
Sabrina • couple • br
10
Pros:

Muito bons os quartos, com camas grandes e muito conforto. Pessoal muito simpático e tem serviço de bagagem tanto no check-in e checkout

Cons:

Café da manhã com poucas opções e um pouco caro em relação a Bolívia

2026-03-04 • via Nuitee
L
Lorenza • couple • es
9
2026-03-03 • via Nuitee