Tatala Hotel & Garden

Hotels
8.9 (553 reviews)
7 Calle Cuauhtemotzin , Tepoztlán , mx

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
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Review Highlights

Pros:
Clean and well-maintained facilities
Beautiful location
Cons:
Mixed service quality
Some additional charges perceived as excessive

Categories

Cleanliness
8.85
Rooms were described as very clean and well-maintained.
Service
9.05
Mixed reviews; some staff were described as friendly, while others were reported as passive-aggressive.
Location
9.35
Excellent location with beautiful views and proximity to key attractions.
Room Quality
8.85
Rooms were reported as comfortable, albeit with some issues regarding noise.
Amenities
8.65
The small swimming pool and terrace were appreciated, though some amenities underperformed.
Value for Money
8.85
Generally good value, but some guests felt charges for additional services were excessive.
Food and Beverage
8.35
Breakfast had mixed reviews; some enjoyed it while others found it lacking.
Overall Experience
9.25
Overall positive experiences, with notable complaints mainly about service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:17

Property Description

Luxurious Accommodation with Spectacular Mountain Views

Outdoor Swimming Pool and Garden Oasis
Indulge in relaxation at Tatala Hotel & Garden with our outdoor swimming pool and lush garden oasis. Unwind under the sun or take a refreshing dip in the pool while surrounded by beautiful greenery.

Gourmet Dining and Impeccable Service
Savor delectable meals at our on-site restaurant and experience top-notch service with our 24-hour front desk staff. Enjoy the convenience of delicious dining options just steps away from your luxurious room.

Modern Amenities and Comfortable Stay
Experience ultimate comfort in our well-equipped rooms featuring free WiFi, air conditioning, and flat-screen TVs. Wake up to the breathtaking mountain views and start your day feeling refreshed and rejuvenated.

Book your stay at Tatala Hotel & Garden for an unforgettable getaway in Tepoztlán.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 553 reviews
Cleanliness: 8.85
Service: 9.05
Location: 9.35
Room Quality: 8.85
Amenities: 8.65
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.25
A
Aiza • solo_traveller • mx
10
Excelente
Pros:

Muy cómoda la habitación y una atención buena .

Cons:

Todo me gustó, volvería a regresar.

2026-07-14 • via Nuitee
A
aguilar vazquez • solo_traveller • mx
10
2026-07-14 • via Nuitee
J
Jaclyn • couple • mx
10
Mejor imposible
Pros:

¡Todo! La ubicación, el cuidado por los detalles, la limpieza, cama, almohadas, y plumón cómodos. Se ve como nuevo. El personal excepcional, la Sra Mary cocina divino, y la chica de recepción amablemente nos guió para nuestras actividades turísticas. Volvería a ir sin duda alguna.

2026-07-13 • via Nuitee
A
adriana • solo_traveller • mx
4
Pros:

Las habitaciones son bonitas y amplias

Cons:

Mi habitación estaba a lado de la cocina, ruido desde las 7am. Y tienen un timbre para abrir la
Puerta que suena como una chicharra todo el tiempo que llega alguien. Las sábanas tienen demasiado suavizante de telas y el olor por la noche es muy molesto, al punto de despertarme

2026-07-12 • via Nuitee
J
Jacob • solo_traveller • dk
9
Pros:

Friendly staff

2026-07-04 • via Nuitee
X
Xochitl • solo_traveller • mx
10
Pros:

La comida del restaurante es muy buena

Cons:

La piscina es chica y no siempre está abierta

2026-07-01 • via Nuitee
C
claudia • couple • es
8
2026-06-30 • via Nuitee
E
Edith • couple • nl
9
Beautiful, comfy boutique style hotel for a romantic get away.
Pros:

The hotel was really lovely, really comfortable beds, the internal decor is simple and elegant. You've got everything you need. It is also really secure and really close to the city center.

Cons:

The pool is quite small and when we got there, people were already using it, so we didn't get to experience it. So, perhaps a reservation system, might help?

2026-06-29 • via Nuitee
L
Laure • extended_group • fr
9
Escapade en dehors de Mexico très agréable !
Pros:

L’hôtel était très propre et très joliment décoré

Cons:

Il n’y avait pas beaucoup de choix pour le petit-déjeuner

2026-06-25 • via Nuitee
F
Flores Aviña • solo_traveller • mx
10
2026-06-24 • via Nuitee
A
Alexandra • solo_traveller • pr
9
Pros:

Everything was beautiful and clean and perfect for our little honeymoon. Excelente servicio! Le pedimos que nos extendiera el check out y pudimos quedarnos màs horas. Gracias!

Cons:

Everything was great

2026-06-23 • via Nuitee
A
Alejandro • couple • mx
7
2026-06-23 • via Nuitee
M
Mariano • solo_traveller • mx
10
Nice hotel in the heart of Tepoztlan
Pros:

Great location, beautiful property

Cons:

The AC stopped working suddenly during the night

2026-06-22 • via Nuitee
C
Carlos • couple • mx
8
2026-06-18 • via Nuitee
M
Mohammed • couple • ae
10
The team was very friendly and very clean and nice place
2026-06-16 • via Nuitee
M
Mohammed • couple • ae
10
2026-06-16 • via Nuitee
J
Joshua • couple • gb
5
Disappointed overall. Mediocre rooms and bad staff attitude.
2026-06-16 • via Nuitee
J
juan • solo_traveller • mx
7
Pros:

La vista

Cons:

Que hubiera un barandal en la piscina

2026-06-15 • via Nuitee
M
Mariana • solo_traveller • mx
10
2026-06-10 • via Nuitee
F
FRANCISCO JAVIER • couple • mx
9
2026-06-08 • via Nuitee