Sunset INN by Pro-Ema

Hotels
8.5 (406 reviews)
Rua 30 de Agosto, No. 84 Bidau Lecidere , Dili , tl

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great restaurant
Cons:
Cleanliness issues
Inconsistent bathroom facilities

Categories

Cleanliness
7.64
Cleanliness expectations were below par, with mentions of poor water pressure and room conditions.
Service
9.11
Staff were highlighted as exceptionally friendly and accommodating, contributing positively to the experience.
Location
8.65
Conveniently located near the city center and beach.
Room Quality
8.1
Rooms were described as spacious and comfortable, though some complaints existed regarding bathroom conditions.
Amenities
8.13
Amenities include free laundry service and decent breakfast, but some complaints about infrastructure.
Value for Money
8.59
Considered good value for the price, especially with free services.
Food and Beverage
9.14
Restaurant quality was frequently praised, noted as a highlight of the stay.
Overall Experience
8.61
Overall stay was pleasant, but cleanliness and some amenities could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:48

Property Description

Luxurious Accommodation
Sunset INN by Pro-Ema offers 3-star air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with a desk and a flat-screen TV, ensuring a comfortable stay. The hotel provides top-notch bed linen and towels for guests' convenience.

Convenient Amenities
Guests can enjoy the convenience of a bar, restaurant, room service, and luggage storage during their stay at Sunset INN by Pro-Ema. Whether you're looking to unwind with a drink, savor a delicious meal, or need assistance with your belongings, the hotel has you covered.

Great Location
Located in Dili, the hotel is in close proximity to Presidente Nicolau Lobato International Airport, just 8 km away. This prime location makes it easy for travelers to reach their accommodation swiftly upon arrival.

Book your stay at Sunset INN by Pro-Ema for a delightful and hassle-free experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 406 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 8.61
M
Matthew • solo_traveller • au
10
2026-08-14 • via Nuitee
N
Nicole • couple • au
9
Pros:

Cotton bed linen. Friendly staff. Clean

2026-08-07 • via Nuitee
P
Paulo • solo_traveller • pt
9
Pros:

As funcionárias da recepção foram extremamente prestáveis na solução dos problemas.
Os restaurantes do hotel são excelentes.

2026-08-05 • via Nuitee
H
Heliomar • solo_traveller • br
10
Pros:

Excelente localização e atendimento. Café da manhã muito bom.

2026-08-03 • via Nuitee
F
Fedor • extended_group • ru
10
Цена - качество на высоте
Pros:

Великолепное место за свои деньги.
Персонал - готов помочь с любой проблемой, очень отзывчивые ребята.
Ресторан - прямо в отеле один из лучших ресторанов в Дили. Готовят быстро, прямо осень быстро. Все что не пробовал, все вкусно. Ценник примерно $20 поужинать.
Сервис - прачка бесплатно, можно отдать постирать накопившиеся вещи. Такси в аэропорт $10, дешевле чем таксисты и торговаться не надо. А встречают вообще бесплатно.

Cons:

Нужен ремонт

2026-08-03 • via Nuitee
F
Fedor • extended_group • ru
10
2026-08-03 • via Nuitee
D
Darby • couple • au
10
2026-08-03 • via Nuitee
G
gary • couple • gb
9
Comfortable hotel in Dili
Pros:

Decent size rooms with balcony.
Superb staff, friendly, polite, efficient, they even offered us a free meal due to there being no hot water in our room.
Excellent evening meals and breakfasts.

Cons:

Some room maintenance required.

2026-08-03 • via Nuitee
C
Claire • solo_traveller • mz
9
Pros:

The staff are well trained, very good restaurant and well conceived hotel..

Cons:

The hall of rooms

2026-08-03 • via Nuitee
A
Alice • couple • au
8
Pros:

All the staff were excellent

Cons:

No hot water in some of the showers. Lots of mosquitoes in the rooms in the old part of the hotel. Communication before booking was a bit hard (we had a large group). Communication between the booking staff and the reception staff could be better.

2026-07-25 • via Nuitee
H
HM • solo_traveller • pt
4
Pros:

The staff is nice and friendly but a person failed in a moment that is important not to.
Decent breakfast
Great location
The main building looks nice but I was assigned a room in a different building completely outdated and not like in the pictures.

Cons:

I had a room in a different building and it's completely outdated. The doors are very noisy, the walls separating other rooms are like paper.
On the first there was no water to have a shower, I waited until 23:00 and finally managed.
On the second night there was water but not hot and no pressure.
The afternoon before the departure day I asked to book a taxi to the airport, I requested a private taxi not shared. They confirmed a private taxi (10usd) for the time I requested and also a breakfast box since it was early.
On the departure day at the arranged time, no taxi and no breakfast box.
A few minutes later someone said that there would be a taxi for another guest a bit later. Obviously they charged me 10 usd and also the other guest for just one car and they knew it in advance since they have just one car.
It's a pity because the place has a beautiful restaurant and nice building but they hide these things.
Definitely not a place that I can recommend even though everyone working there is very nice despite the lack of professionalism.

2026-07-24 • via Nuitee
S
Suzan • solo_traveller • md
10
Tatilinizi güzelleştirmek için elinden gelenin en iyisini yapmaya hazır olağanüstü insanların olduğu bir tesis.
Pros:

Çalışanlar çok yardımsever. Her konuda size yardım etmeye hazırlar.
Havalimanından alma hizmetinin olması çok iyi.

2026-07-22 • via Nuitee
D
David • couple • au
9
Comfortable hotel room with very friendly staff
2026-07-22 • via Nuitee
C
Carlos • family_with_children • pt
9
2026-07-20 • via Nuitee
D
Danielle • family_with_children • au
8
Sweet local hotel in an older building with a great (but hidden) restaurant
Pros:

Lovely staff. Comfortable, very clean rooms. Outstanding restaurant which is not at all easy to find- must get reception to lead you there or you will end up incorrectly at either the cafe on the street or the Chinese burger restaurant a few doors down.

Cons:

Shower not working in 1 room and pretty trickly in the other. Breakfast not great except you can order eggs which was good.

2026-07-20 • via Nuitee
J
James • solo_traveller • gb
10
Perfect base for Dili
Pros:

Very warm and friendly staff. Lovely room, delicious food and fast internet.

Cons:

-

2026-07-19 • via Nuitee
Óscar B.D. • solo_traveller • es
8
En el centro de Dili.
Pros:

Su ubicación, en una calle detrás del paseo principal que va paralelo al bar.

Cons:

El baño, que necesita una reforma integral.

2026-07-13 • via Nuitee
C
Cristina • solo_traveller • es
7
2026-07-12 • via Nuitee
A
anita • solo_traveller • au
10
Pros:

Friendly staff, excellent food in 2 restaurants

2026-07-11 • via Nuitee
C
Claire • extended_group • au
9
A beautiful stay in Dili, excellent value and a great cause.
Pros:

Such beautiful staff who were all very friendly and happy to help. They organised our lift from the port then to the airport and even arranged a driver to take us around which was a big help. The building itself is lovely and I highly recommend eating at the restaurant. Definitely recommend!

Cons:

Being picky here but the pillows were a little uncomfortable and the bathroom could be slightly improved.

2026-07-09 • via Nuitee