Sunset INN by Pro-Ema

Es war insgesamt ein richtig gutes Paket! Ein schönes Gebäude, e
exzellente Küche, Frühstück, Lunch und dinner und angenehm dort zu sitzen, freundliches Personal. Kostenloses pickup vom Flughafen, Frühstück im Preis inbegriffen. Vereinbarungen mit der Rezeption sind verlässlich. Jeder Zeit wieder!

STAFF WAS VERY HELPFUL WITH EVERYTHING
VERY GOOD DINIING AT THEIR RESTAURANT. GREAT MEAL.

Staff are very welcoming, polite, helpful, friendly
Breakfast large variety of food, plentiful, nice surroundings

Lovely friendly staff

Staff are very nice and they all speak English. Room was spacious and clean.

Airport pickup was smooth and friendly helpful welcome on arrival. Room was comfortable and the aircon did an excellent job. Some traffic noise early in the evening but only one loud vehicle later on, so we slept well.

Mana restaurant is very good indeed, with a wide selection at reasonable prices.

Breakfast was varied, well presented and delicious. Just some little points of interest for your training of staff. It would be helpful if the cereal had a larger spoon to scoop out the cereal. It would often spill with the smaller spoons. We were in Room 221. There were no glasses provided in the room. Would have been good to provide two per room for drinking water. Also a few more black teabags in the room, as well some daily milk in the fridge for a cup of tea would be much appreciated. It was also tricky to have to boil the kettle on the floor. An extension cord to the kettle on the fridge would be helpful. Finally, (please forgive these small details- I ran a bed and breakfast for many years and unless guests said anything, we never knew what to improve on), the hot water in that shower in the room took many minutes to heat up, and I actually thought there was no hot water at the hotel. I was going to suggest that you let people know that there is no hot water, as some guests would be upset not to have a hot shower. My husband just told me though, that he left the shower running for quite a long time one morning while he suddenly had to go to the toilet and when he got back in, the water had started to warm up. I never had any hot water at all, but I didn't mind the cold shower. Are there some rooms that access hot water more easily? Perhaps factor that in when you book people into the hotel.

Cotton bed linen. Friendly staff. Clean

As funcionárias da recepção foram extremamente prestáveis na solução dos problemas.
Os restaurantes do hotel são excelentes.

Decent size rooms with balcony.
Superb staff, friendly, polite, efficient, they even offered us a free meal due to there being no hot water in our room.
Excellent evening meals and breakfasts.

The staff are well trained, very good restaurant and well conceived hotel..

Великолепное место за свои деньги.
Персонал - готов помочь с любой проблемой, очень отзывчивые ребята.
Ресторан - прямо в отеле один из лучших ресторанов в Дили. Готовят быстро, прямо осень быстро. Все что не пробовал, все вкусно. Ценник примерно $20 поужинать.
Сервис - прачка бесплатно, можно отдать постирать накопившиеся вещи. Такси в аэропорт $10, дешевле чем таксисты и торговаться не надо. А встречают вообще бесплатно.

Excelente localização e atendimento. Café da manhã muito bom.

All the staff were excellent

The staff is nice and friendly but a person failed in a moment that is important not to.
Decent breakfast
Great location
The main building looks nice but I was assigned a room in a different building completely outdated and not like in the pictures.