Sunset INN by Pro-Ema

Hotels
8.5 (395 reviews)
Rua 30 de Agosto, No. 84 Bidau Lecidere , Dili , tl

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great restaurant
Cons:
Cleanliness issues
Inconsistent bathroom facilities

Categories

Cleanliness
7.64
Cleanliness expectations were below par, with mentions of poor water pressure and room conditions.
Service
9.11
Staff were highlighted as exceptionally friendly and accommodating, contributing positively to the experience.
Location
8.65
Conveniently located near the city center and beach.
Room Quality
8.1
Rooms were described as spacious and comfortable, though some complaints existed regarding bathroom conditions.
Amenities
8.13
Amenities include free laundry service and decent breakfast, but some complaints about infrastructure.
Value for Money
8.59
Considered good value for the price, especially with free services.
Food and Beverage
9.14
Restaurant quality was frequently praised, noted as a highlight of the stay.
Overall Experience
8.61
Overall stay was pleasant, but cleanliness and some amenities could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:48

Property Description

Luxurious Accommodation
Sunset INN by Pro-Ema offers 3-star air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with a desk and a flat-screen TV, ensuring a comfortable stay. The hotel provides top-notch bed linen and towels for guests' convenience.

Convenient Amenities
Guests can enjoy the convenience of a bar, restaurant, room service, and luggage storage during their stay at Sunset INN by Pro-Ema. Whether you're looking to unwind with a drink, savor a delicious meal, or need assistance with your belongings, the hotel has you covered.

Great Location
Located in Dili, the hotel is in close proximity to Presidente Nicolau Lobato International Airport, just 8 km away. This prime location makes it easy for travelers to reach their accommodation swiftly upon arrival.

Book your stay at Sunset INN by Pro-Ema for a delightful and hassle-free experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 395 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 8.61
M
Matthew • couple • au
10
Pros:

Excellent hotel, great location and breakfast. Wonderful staff. Rooms are spacious and well laid out. I would stay here again

Cons:

Be mindful that their organised transport is not reliable and have a backup plan. Their airport car did not pick us up due to a mix-up, a taxi they ordered to go to the ferry port arrived 30 mins late, and our car going to the airport was never confirmed and didn’t arrive - organise transport early and have a backup plan

2026-06-26 • via Nuitee
A
Aleksandr • solo_traveller • it
9
Good value for money in Dili
Pros:

Very friendly staff. Good breakfast

Cons:

None

2026-06-23 • via Nuitee
E
Elisabeth • solo_traveller • nz
9
Decent hotel which supports local hospitality training
Pros:

Excellent staff , really helpful and good English . Useful central location

Cons:

Water pressure was poor in the shower - but it was hot

2026-06-23 • via Nuitee
F
Francesco • solo_traveller • it
10
Pros:

Nice location, friendly staff, laundry included in the price

2026-06-22 • via Nuitee
D
Dariusz • couple • pl
8
Pros:

Bardzo pomocny personel, sprawy transfer z lotniska.

Cons:

Skromny wybór na śniadaniach, ale bez tragedii.

2026-06-21 • via Nuitee
G
Gco • solo_traveller • al
10
Pros:

O atendimento sempre sorridente. Gente muito querida e pronta para ajudar e servir.

2026-06-14 • via Nuitee
M
Matthew • couple • au
10
Pros:

Excellent hotel with all proceeds going back into the community. Staff are excellent and an asset to the organisation. Both restaurants, cafe and breakfast are fantastic.

2026-06-12 • via Nuitee
M
Matthew • couple • au
10
Pros:

Excellent hotel, close to the main attractions in Dili. Fantastic staff, restaurants and rooms. Free laundry offered onsite

2026-06-12 • via Nuitee
D
David • solo_traveller • ca
9
Pros:

Wonderful, hospitable and helpful staff. Thanks for going above and beyond the call of duty! Highly recommend.

Cons:

Hot water did not always work in shower

2026-06-11 • via Nuitee
P
Pascal • solo_traveller • at
8
2026-06-06 • via Nuitee
A
Ana • solo_traveller • tl
7
2026-06-03 • via Nuitee
H
Hazwan • solo_traveller • my
8
2026-06-03 • via Nuitee
M
Margaret • solo_traveller • gb
9
Great place to stay in Dili
Pros:

Great location. Friendly helpful staff. Good breakfast.

Cons:

Nothing at all.

2026-05-26 • via Nuitee
B
Baker • solo_traveller • tl
8
Always delightful!
Pros:

I like the breakfasts because there is something for most cultural groups. The staff are very helpful and supportive. The coffee is always good. Reception and waiting staff are always excellent! Meals are always of a high standard. In the Mana restaurant, service and cuisine are always of high quality. My various rooms have always been clean, well supported with toiletries, towels erc.

Cons:

Once when I came to the new section, I had been driving for hours and was very tired and had not eaten. In my room was a welcoming small bowl of fruit - a nice welcome! Now you welcome with fresh orange juice - also good!
When the old building is done up, I am sure any plumbing problems there will be solved then.
Parking is on-street.

2026-05-26 • via Nuitee
C
Christoph • solo_traveller • de
10
Pros:

Das Zimmer war groß genug, ich könnte gut abdunkeln & das Bett war bequem.
Die Klimaanlage hat gut funktioniert.
Die Mitarbeiterinnen sind freundlich, hilfsbereit & sprechen Englisch.
Der Transfer vom Flughafen war pünktlich & schnell.
Die Lage ist zentral, man kann die Stadt zu Fuß erkunden, wenn man möchte.
Das Restaurant ist sehr schick & lecker, aber ziemlich teuer für lokale Verhältnisse.

Cons:

Das WLAN war schnell & verlässlich, aber nur für einen Zimmerbereich gedacht. In der Lobby usw. muss man das Netzwerk wechseln.

2026-05-20 • via Nuitee
A
Allan Ronie • couple • br
10
Pros:

Very friendly staff

2026-05-12 • via Nuitee
T
Takafumi • solo_traveller • us
10
2026-05-03 • via Nuitee
S
Sindhu • solo_traveller • np
2
The people and hospitality were superb.
Pros:

Staff hospitality, laundry and responsiveness.

Cons:

The floor of the room and bathroom, noise at night from the nearby construction work.

2026-05-03 • via Nuitee
Y
YURINA • solo_traveller • tl
10
2026-05-01 • via Nuitee
A
Andrey • solo_traveller • us
9
Overall very happy with hotel
Pros:

Good location, near city center and easy to get a taxi. Staff very nice and accommodating

Cons:

So the driver forgot to pick me up from the airport. The front desk was very apologetic, offered to give me a free ride back and extend my checkout until 1PM. Overall very happy with hotel

2026-04-23 • via Nuitee