MAA Hotel and Suites - Hurlingham, Nairobi

Hotels
8.5 (702 reviews)
Jabavu Road 10741 , Nairobi , ke

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Value for money
Breakfast
Cons:
Dated facilities
Heating issues with the shower
Overcharge issues

Categories

Cleanliness
7.64
Mixed sentiment with comments on cleanliness, but some reviews noted dated and 'not fresh' condition.
Service
9.11
Predominantly positive feedback highlighting friendly and helpful staff.
Location
9.15
Supportive reviews on great location, proximity to amenities, and shopping malls.
Room Quality
8.1
Positive comments on room cleanliness and comfort, though some noted it felt dated.
Amenities
8.13
Amenities positively received, though lacking in some areas like microwaves.
Value for Money
8.09
Helpful reviews emphasize value for money, with some issues regarding unexpected charges.
Food and Beverage
9.14
High praise for breakfast and dining experience.
Overall Experience
8.61
Overall positive with some experience anomalies but satisfactory overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:13

Property Description

Convenient Location
Located just a few kilometers away from major attractions like Kenyatta International Conference Centre and Nairobi National Museum, Maa Hotel & Suites offers a central base for exploring Nairobi.

Comfortable Accommodation
With well-equipped guest rooms featuring amenities like air conditioning, flat-screen TVs, and room service, guests can enjoy a comfortable stay at Maa Hotel & Suites.

Diverse Dining Options
From a buffet or continental breakfast to a restaurant serving American, Turkish, and international cuisine with special dietary options available, Maa Hotel & Suites ensures a diverse culinary experience for all guests.

Experience convenience, comfort, and culinary delights at Maa Hotel & Suites - book your stay now!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 702 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 8.61
E
Essomé • family_with_children • cm
8
Pros:

La générosité du personnel et l'authencité des lieux, on se croirait a OMAM maybe parceque le quartier semble majoritairement Musulman. la vue sur la grande mosquée est magnifique

2026-05-09 • via Nuitee
T
TOILABIA ET MOINECHA • family_with_children • fr
8
Pros:

Tout

Cons:

Rien

2026-05-06 • via Nuitee
L
Laurella • couple • fr
9
2026-05-05 • via Nuitee
A
Abdirahman • couple • us
10
2026-05-04 • via Nuitee
C
Cem • solo_traveller • tr
10
2026-05-04 • via Nuitee
V
Valentina • solo_traveller • it
10
Great value for clean and comfortable rooms
Pros:

Rooms are very clean, staff is super friendly and nice, great value!

2026-05-02 • via Nuitee
N
Nafie • solo_traveller • et
8
2026-05-01 • via Nuitee
E
EKATERINA • solo_traveller • mt
1
Never again!
Pros:

Location wasnt far from everything

Cons:

Bed was not comfortable
They didn't put pillow cases on all pillows
Staff instead of assisting and making sure the guest is comfortable just acting like prison guards not allowing friends to the room and checking how long they stayed. I felt like i was treated like a child when my friend came to visit and receptionist kept calling and saying i have to pay for a friend to be in my room!!!!

Also when checking in they give you a list of rules to sign which no where mentioned they rules are crazy, like losing a key is 1k KES, room service extra charge, no guests or pay for guests 100% immediately...

The worst experience

2026-04-30 • via Nuitee
R
Rehema • solo_traveller • ug
8
Apart from the food i enjoyed my stay
Pros:

The cleanliness, staff were very friendly and made you feel comfortable

Cons:

The food breakfast and dinner menu could be improved in the dining area on floor one. I tried the Garden restaurant and I loved that more. I needed the spa to completely relax me unfortunately they did not have one

2026-04-29 • via Nuitee
M
Maureen • solo_traveller • ke
9
Blissful, clean, comfy, safe and restful
Pros:

Excellent customer care across all departments, great facilities, clean, safe for solo travellers, great city view, great internet connection.

Cons:

Could improve on breakfast variety and quality/ freshness of some food items e.g. juices, pastries, etc.

2026-04-28 • via Nuitee
Z
zhiyu • couple • ke
10
2026-04-28 • via Nuitee
F
Francisco • solo_traveller • es
9
2026-04-26 • via Nuitee
H
HOWLADAR • solo_traveller • bd
10
2026-04-25 • via Nuitee
M
marjan • solo_traveller • kz
8
2026-04-24 • via Nuitee
X
Xiaoyu • couple • cn
10
Very good
Pros:

Niec

Cons:

Nothing

2026-04-24 • via Nuitee
M
Mohamed Farah • solo_traveller • ke
8
Pros:

Beautifully appointed rooms. Great value for money. Great location.

Cons:

If you lose your room card, you are charged 1000 kshs for a replacement. This is the only hotel of this calibre that I've ever seen with such a policy. It is way above the price of a replacement and it seems like a penalty.

2026-04-17 • via Nuitee
A
Abdullah • extended_group • sa
10
اشكركم بعنف
2026-04-15 • via Nuitee
M
Mohammed • solo_traveller • qa
10
Clean and tidy. Good location
Pros:

Clean and tidy. Good location

2026-04-13 • via Nuitee
P
Pauline • solo_traveller • ug
7
2026-04-13 • via Nuitee
B
Bernadette • couple • mt
10
Amazing staff, hotel, and rooms.
Pros:

Staff were lovely. The hotel was very nice. Amazing garden restaurant and buffet restaurant. Room had all you'd possibly need.

Cons:

The hotel should provide extra towel for hands and hair. Had to dry myself in the shower and then use the same towel as carpet as shower door doesnt close and water comes out. The small carpet provided was very small and not enough.

2026-04-12 • via Nuitee