Poppy's on the Lagoon

Hotels
7.5 (132 reviews)
Erakor Lagoon , Port Vila , vu

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Lovely garden
Great staff
Cons:
Smoke pollution from burning plastic waste
Limited activity information

Categories

Cleanliness
6.58
The burning of plastic waste in nearby villages created acrid smoke which detracted from the experience.
Service
8.05
Staff were great, providing a positive experience.
Location
7.59
The resort's location provided lovely gardens and atmosphere, but smoke pollution affected the experience.
Room Quality
7.54
Good floor plan of the unit for 4 people.
Amenities
7.57
Amenities including pools were enjoyable.
Value for Money
7.53
Standard quality for this hotel tier.
Food and Beverage
7.58
Standard quality for this hotel tier.
Overall Experience
7.55
Comfortable stay with a lovely atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 05:51

Property Description

Luxurious Accommodation with Stunning Views
This award-winning resort, located on a private beach, offers accommodation with kitchen facilities and private balconies. Choose from a variety of rooms including bungalows, studios, suites, and villas, some with direct beach access or private spa pools.

Relaxation and Recreation
Enjoy 3 swimming pools, a massage centre with relaxing treatments, a poolside bar, and a children’s playground. The resort also offers ceiling fans, spacious living areas, and free in-house movies in all accommodations.

Fine Dining and Excursions
Indulge in modern cuisine at the on-site restaurant, grab a hot drink from the coffee shop, and let the tour desk organize diving trips or jungle safari tours. With its proximity to town and local attractions, Poppys on the Lagoon is the perfect tropical getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.5
Based on 132 reviews
Cleanliness: 6.58
Service: 8.05
Location: 7.59
Room Quality: 7.54
Amenities: 7.57
Value for Money: 7.53
Food and Beverage: 7.58
Overall Experience: 7.55
C
Cox couple au
8
We certainly have no regrets in our choice to stay at Poppys.
Pros:

The breakfast was adequate and delivered on time.
The swimming pools were very pleasant.
The view across the lagoon was delightful.
All the staff were polite and always helpful.
The BBQ area was clean and much appreciated.

Cons:

There could have been a few more kitchen utensils, eg plates, mugs, and cutlery and the lighting in the kitchen area could have been a little brighter for cooking.
As older people we didn't like the steep driveway if we wanted to go for a walk to the shops or to catch a bus. Maybe there was a less steep access, but we didn't investigate that possibility.

2026-01-19 via Nuitee
D
Dianne extended_group au
8
We had a lovely, relaxing family holiday.
Pros:

The staff were amazing and helpful. Our room was comfortable and close to the restaurant and pool.

Cons:

It is a little way from the main part of town and at the bottom of a very steep hill!

2026-01-14 via Nuitee
D
Danielle couple au
9
Tropical oasis
Pros:

Great location overlooking the lagoon, beautiful gardens, bungalows were very spacious

Cons:

The pools are a little small but the resort isn’t too big so they were not overly busy, they have cushions on the sun lounges so they were quite uncomfortable.

2026-01-06 via Nuitee
A
Alicia couple au
10
Pros:

Loved everything about it! The location, the staff, the pools, the view. It was amazing

2025-12-29 via Nuitee
R
RIZZOLO ISABELLE couple fr
5
Pros:

Le wifi accessible oartout
On a bien eu notre bungalo côté mer.
Repas proposés correctes mais un peu cher.
Et on nous a autorisé a nous doucher dans une chambre le soir car on partait a 20h00 et on a du quitter la chambre a 10h00.

Cons:

Interdiction de se baigner plage polluée. Donc pas de plage
Équipement très vieillot.
Très sale,pleins de personnel mais ils ne porte pas intérêt au jardin c'est déplorable.
Une tribu vit derrière c'est très bruyant.
Assez loin du centre ville et beaucoup de côtes et des rues peu sûres.
C'était les fêtes le personnel semblait venir avec leur famille ....ils utilisait la piscine , ont cassé le seul hamac..laissait traîner des détritus
C'était vraiment désolant, surtout que sa grouillait de personnel.

2025-12-27 via Nuitee
S
Susan couple au
7
Comfortable stay but wouldn’trush back
Pros:

Lovely garden, good floor plan of the unit

Cons:

Resort is showing it’s age now. Hard to get information about activities. It was a weekend though, so this was likely to reduce options.

2025-11-07 via Nuitee
E
Euan couple au
9
Cons:

This is outside the control of Poppys, however the burning of plastic waste in nearby villages created acrid smoke which detracted from the experience. This issue will affect all properties along the lagoon.

2025-11-04 via Nuitee
B
Barry couple au
7
2025-11-02 via Nuitee
M
Marion extended_group au
8
Very enjoyable
Pros:

We loved the gardens, the pools and the overall atmosphere. Our unit was good for 4 people and the staff were great

Cons:

Not being able to swim in the lagoon because of pollution

2025-10-01 via Nuitee
A
Anushka solo_traveller au
8
2025-07-06 via Nuitee
T
Tony solo traveller au
8
Very good
Pros:

Great location, friendly staff, good food.

2025-04-27 via Nuitee
H
Heather family with young children au
7
Good
2025-04-25 via Nuitee
S
Stephen solo traveller us
9
Superb
2025-04-02 via Nuitee
M
Mark group au
9
A friendly place to relax
Pros:

Friendly staff, great breakfast (included)

2025-03-10 via Nuitee
H
Hassan young couple au
10
Exceptional
2025-02-02 via Nuitee
C
Churchill solo traveller fj
9
Superb
Pros:

The location is great, with water views and beautiful gardens and grounds.
Staff are super helpful and pleasant and I was remembered and welcomed back by two of the staff who were there when I visited 16 months ago. 💖
Meals in general were fantastic. The first 3 days all meals were exceptional, but on my last day, both lunch and dinner, while okay, were not of the same standard, including one I had on an earlier day. The continental breakfast is very generous and a great start to the day, and there is REAL ground Tanna coffee in the room and a coffee plunger.
Easy to get around with minimal steps, which is important to me as I use a walking stick.

Cons:

The spa not being open.

2025-01-14 via Nuitee
L
Luke family with young children au
3
Poor
2024-11-19 via Nuitee
R
Ruth solo traveller au
5
Better than nothing.
Pros:

The staff were very friendly.

Cons:

Room security was very poor., luckily crime was not an issue.
I booked this property for the beachside location thinking I could swim close to the hotel. Unfortunately the lagoon has been closed for swidue to pollution. This should be mentioned in the property details.

2024-11-15 via Nuitee
W
Woodger young couple nz
7
Good
Pros:

Breakfast and meals good. Lagoon location. Friendly staff.

Cons:

Polluted lagoon.

2024-10-24 via Nuitee
M
Mark family with young children nz
9
My second stay and there is likely to be a third.
Pros:

Good with lovely refreshing fruit. Good amount. But I didn’t particularly like the bread - not what I’m used to.
Good cooling breeze through the room.
Evening meals very nice - though beef curry a little strong

Cons:

Location meant a hot walk to town - but that was my choice as I’d prefer a view of the lagoon rather than Port Vila

2024-10-11 via Nuitee