Palais Aix Kabaj &Spa

Hotels
8.6 (196 reviews)
N° 15, Trik Sidi Bouharba, Marrakech 40000 15 , Marrakech , ma

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box
Massage services
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Great location
Delicious breakfast
Cons:
Occasional equipment maintenance issues

Categories

Cleanliness
8.91
The hotel maintains an impressive standard of cleanliness; every corner feels cared for and spotless.
Service
8.88
Staff were incredibly kind, attentive, and genuinely eager to make the experience memorable.
Location
8.92
The property is central and close to everything you need.
Room Quality
7.87
The room was very good.
Amenities
8.1
Standard quality for this hotel tier.
Value for Money
8.36
Standard quality for this hotel tier.
Food and Beverage
8.91
Food was amazing, with a lovely breakfast terrace providing an unforgettable starting point for the day.
Overall Experience
8.88
A truly elegant retreat in the heart of old Marrakech—highly recommended for anyone seeking comfort, character, and genuine hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:47

Property Description

Luxurious Accommodation
Palais Aix Kabaj & Spa, situated in the heart of Marrakech, offers elegant air-conditioned rooms with modern amenities like a flat-screen TV and a safety deposit box. Some rooms even boast a charming balcony overlooking the pool.

Culinary Delights
Indulge in a delectable breakfast spread featuring a variety of options from à la carte to vegetarian. The on-site restaurant serves a fusion of African, French, and Italian cuisine, catering to diverse dietary preferences including vegetarian, dairy-free, and halal.

Multilingual Hospitality
Experience seamless service with staff fluent in Arabic, English, Spanish, and French. Whether you're exploring nearby attractions or in need of assistance, the reception is always ready to assist in multiple languages.

Ready to experience luxury and exceptional service at Palais Aix Kabaj & Spa? Book your stay now for an unforgettable Marrakech getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.6
Based on 196 reviews
Cleanliness: 8.91
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 8.1
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.88
D
Dominique couple fr
10
2026-02-12 via Nuitee
I
Ignacio couple es
9
Buen hospedaje
Pros:

Lo que mas me gusto fue el alojamiento por dentro y los desayunos

2026-02-11 via Nuitee
P
Pedro couple pt
7
2026-01-31 via Nuitee
M
Marylène couple fr
10
2026-01-29 via Nuitee
S
Susana couple pt
9
Pros:

Do quarto, da simpatia dos funcionários, da localização e da excelente relação qualidade/preço

Cons:

O ar acondicionado não aquecia e estava frio.
No primeiro dia não houve elevador
Da limpeza do quarto

2026-01-29 via Nuitee
E
Edwin couple ca
7
Front end staff made the difference.
Pros:

The two gentlemen at the front desk were incredible. From giving directions , carrying luggage up and down the stairs. Room was a very nice size. Shower had nice hot water. Rooftop terrace was really nice. Nice and close for pick up for tours and taxis.

Cons:

For seniors the stairs were a bit challenging and in most cases no handrails. Distances to the main square a bit far again for seniors, once a day no issues, but more than that a challenge. Believe it was about 1.1 km to main square tho most of walk was in covered walkways with hundreds and hundreds on vendors. Breakfast did not start till 8:30, but in reality more like 9, so challenging to have something to eat if you had a 9 a.m. tour. Had complaints about the volume of our tv, so don’t know if walls are thin, or we really did have it to loud. Sort of put a damper on our playing the tv as we didn’t want to cause issues.
.

2026-01-27 via Nuitee
A
Antonio couple it
10
Relax in Marrakesh.
Pros:

Quattro notti in questo Riad molto bello situato nel cuore della Medina. In pochi minuti a piedi si può raggiungere tutto ciò che c'è da vedere. Tutto molto curato. Raramente ci è capitato di trovare una camera così pulita e profumata ed una colazione soddisfacente. L'Hammam ed il massaggio sono stati la ciliegina sulla torta. Per la loro assistenza impeccabile, disponibilità e gentilezza voglio ringraziare Momò, Youssef, Steve, Nezha, Awa e la fantastica Keltoum.....spero di aver scritto bene i nomi e non aver dimenticato qualcuno. Grazie: ci avete fatto sentire a casa. Basterebbe solo la presenza di queste persone per consigliare vivamente Palais Aix Kabaj. Ci vedremo in futuro!
Esperienza eccellente. Assolutamente consigliato!

Cons:

------

2026-01-26 via Nuitee
J
Joanna couple ie
9
Just book it!
Pros:

Everything was absolutely fabulous. The rooms are gorgeous, especially the suite. The riad is bursting with character and charm, and the staff are lovely.
Thank you especially to Bruno, Mohammed, Stephen, and Soupi the chef.
It's calm and peaceful. Great breakfast and delicious tagine for dinner when we didn't feel like going out.
We didn't find the breakfast area particularly cold in January, and the bedrooms are lovely and warm.
They give you a free taxi to the riad (try to have small change for a tip!).
Highly, highly recommended.

Cons:

It's down a small street, so using Google maps offline is very important to avoid attracting "helpers" on your way home.
Other guests can be noisy at night but we reported it and it was dealt with immediately.
Maybe a bit more information about finding your way down to the square, and the possible challenges in Marrakech, would be helpful at the welcome meeting.

2026-01-26 via Nuitee
R
Rodrigo couple br
3
Funcionários prestativos.
Pros:

Funcionários muito prestativos .

Cons:

Instalações ruim

2026-01-26 via Nuitee
L
Lahlou couple es
10
2026-01-25 via Nuitee
E
eric couple fr
7
2026-01-23 via Nuitee
L
Lukas couple cz
10
2026-01-21 via Nuitee
M
Margot couple fr
10
2026-01-20 via Nuitee
N
NATALIA couple es
8
Muy buen trato. Un Riad precioso. Relax Total ;)
Pros:

El desayuno correcto, un poco limitado, el zumo aguado, faltaba un buffet de 07 a 10 horas, pero por otra parte es verdad que lo servian a la hora que le pedíamos, asi que no nos podemos quejar.
El riad maravilloso, precioso, la piscina excelente, mucha tranquilidad y el personal te hacen sentir súper relajado y en casa. Lo recomiendo.

Cons:

El ascensor no funcionó desde hace tiempo por falta de piezas en la ciudad, asi que si te cuesta subir las escaleras, piensalo bien.

La azotea esta un poco descuida, que es una pena, porque ahi arriba por la noche es muy agradable.
Se puede llevar resfrescos propios y hielo (si lo encuentras) en las tienditas cercanas. Aunque la habitación es excelente ( suit junior), en la aplicación pone que dispone de terraza y no es cierto

Está muy bien situado, pero por el estrecho laberinto de calles, recomendamos usar siempre un Tuk Tuk desde la puerta hasta tu destino, evitando caminar por las calles, especialmente por la tarde-noche.
Entrar en el Siouk y la Medina solamente durante la mañana y con guia si es posible.

2026-01-19 via Nuitee
V
Valerie couple fr
9
Super personnel je recommande
Pros:

Mise à part la piscine fraîche,super établissement au petit soin ! Steve qui nous a servi de très bonnes tajine .Merci

Cons:

petit bémol si le patron avait pu parler de ces chiffres ailleurs que dans le salon . Nous aurions pu nous reposer

2026-01-19 via Nuitee
Q
Quercia couple it
7
Lontano dalle mie aspettative. Riad carino in tipico stile marocchino. Esperienza da non ripetere
Pros:

Il centro benessere è l' hammam

Cons:

La pulizia della stanza che in alcuni giorni non è stata effettuata. Il taxi che doveva prenderci in areoporto all' arrivo è arrivato con 30 minuto di ritardo

2026-01-19 via Nuitee
M
Minal couple gb
5
No as expected
Pros:

The room was clean and comfortable.
Staff were friendly.

Cons:

We experienced cold water for the first two days of our stay. On the third day, the water was warmer but still not at an ideal temperature.
The breakfast area was extremely cold, meaning we had to wear multiple layers and coats while eating. Breakfast itself was quite stressful. On one occasion, when we asked for toast with our eggs, we were told we couldn’t have toast as we were not vegan. On another occasion, I received just one slice of toast, which was cold. Overall, breakfast was inconsistent and only improved during the final two days of our stay. It’s disappointing, as this standard should have been maintained throughout our visit.
There were also no tea-making facilities in the rooms. Given the cold temperatures, we ordered tea, which was charged for. This was disappointing, as with a little more care and attention, this riad has the potential to be truly beautiful.

2026-01-12 via Nuitee
G
Georgi solo_traveller bg
10
A wonderful stay in Marrakech — we felt very welcome and would highly recommend this hotel to anyone.
Pros:

The hotel was beautiful, clean, and very relaxing, with a lovely atmosphere that made our stay truly enjoyable. The location was great and the facilities were excellent. Steven was outstanding — extremely kind, attentive, and always ready to help with anything we needed.

Cons:

Honestly, nothing. Everything met our expectations.

2026-01-12 via Nuitee
A
Andżelika couple pl
9
Pros:

Super obsługa.

Cons:

Pokoje głośne

2026-01-11 via Nuitee
V
virginia becchetti couple it
8
Ottimo soggiorno in mezzo alla Medina
Pros:

Ottimo riad in mezzo alla Medina. Staff molto gentile. Colazione berbera eccezionale.

Cons:

Un po complesso da raggiungere se hai bagagli pesanti non puoi arrivare con la macchina.

2026-01-09 via Nuitee