Crowne Plaza Hotel Philadelphia - King of Prussia by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.4 (527 reviews)
260 Mall Boulevard , King of Prussia , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.73
Multiple reviews highlight issues with cleanliness and upkeep.
Service
9.2
Overall, guests praised the friendliness and helpfulness of the staff.
Location
9.24
Guests appreciate the accessibility to local attractions.
Room Quality
7.69
Some rooms were noted for being problematic (e.g., accessibility issues).
Amenities
8.22
Amenities such as breakfast received positive feedback but noted some limitations.
Value for Money
7.18
Several guests felt the pricing did not match their expectations.
Food and Beverage
9.23
The breakfast buffet was highly rated by guests.
Overall Experience
8.7
Guests generally enjoyed their stay despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:59

Property Description

Luxurious Accommodation and Convenient Location

Modern Amenities
Indulge in the comfort of spacious guestrooms equipped with flat-screen TVs and complimentary wireless internet. Start your mornings right with a freshly brewed cup of coffee from in-room coffeemakers. Stay in shape during your stay with the convenience of the on-site fitness centre.

Explore the Outdoors
Take advantage of the hotel's complimentary shuttle service to discover outdoor activities at Valley Forge National Park, such as hiking, fishing, and boating. With the Valley Forge Convention Center just moments away, you'll have easy access to nearby attractions.

Book your stay at the Crowne Plaza Hotel Philadelphia-Valley Forge now for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 527 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 7.18
Food and Beverage: 9.23
Overall Experience: 8.7
A
Alexey couple us
9
Pros:

I like this property because it’s near the King of Prussia Mall and has a comfortable mattress and room.

2026-02-23 via Nuitee
I
Ivan solo_traveller rs
8
2026-01-27 via Nuitee
M
Mindy couple us
7
We stayed for one night and it was a great stay
Pros:

Clean and the staff was incredible nice!

Cons:

N/A

2026-01-25 via Nuitee
C
Cristina extended_group us
7
nice stay- hotel needs some upgrades done. Lots of noise in lobby and halls from kids events.
Pros:

Very nice & Good

2026-01-20 via Nuitee
M
Monica family_with_children us
8
2026-01-20 via Nuitee
S
Staci couple us
9
2026-01-19 via Nuitee
J
Joyce Ann family_with_children us
9
Pros:

Bathroom supplies were great

Cons:

Breakfast should be included with stay

2026-01-14 via Nuitee
S
Shirley family_with_children us
3
Bs
Pros:

I was charged 281.35 but the receipt says 181.35. Why would I have been charged a extra hundred dollars

Cons:

Being over charged

2025-11-27 via Nuitee
R
Rosie family_with_children us
1
Hated it
Pros:

Nothing

Cons:

Not accommodating at all

2025-11-17 via Nuitee
T
Taylar couple us
9
2025-11-14 via Nuitee
A
Alima solo_traveller us
10
The Crowne Plaza is your Complete Package!
Pros:

The location of Crowne Plaza was very accessible to the Amtrak 30th Street Station. I had the choice of taking a cab or the SEPTA Bus DIRECTLY to the hotel. I was so pleased with this convenience . I plan to stay at the Crown Plaza more often. The staff were very pleasant and professional. My room was very clean. The Breakfast and service was very good. The Crowne Plaza Hotel is also directly across the road from the KING OF PRUSSIA MALL and SEPTA bus transportation. I am a direct descendant of a patriot who died at Valley Forge during the American Revolution. Valley Forge Memorial Park is a short distance from the Crowne Plaza taking a bus or travelling by car. I was able to visit the Memorial.

Cons:

I did not experience anything negative about my stay at the Crowne Plaza.

2025-11-14 via Nuitee
A
Abdularahin couple us
10
2025-11-09 via Nuitee
M
Melissa family_with_children us
7
2025-11-04 via Nuitee
K
KATLYN family_with_children us
9
Very happy with my stay because of the cleanliness, affordable pricing, and the treatment by the staff. Everything was a
Pros:

The staff were very friendly and helpful. Despite there being an event it wasn’t overly crowded.

Cons:

Wish there was an indoor pool. Wish buffet wasn’t an extra cost because on reservation it said included.

2025-11-03 via Nuitee
C
Catrina extended_group us
10
2025-11-02 via Nuitee
M
Monica family_with_children us
10
Pros:

Great location and comfortable stay!

2025-11-02 via Nuitee
H
Holly family_with_children us
10
2025-10-21 via Nuitee
P
patricia family
10
Pros:

Breakfast

2025-10-12 via Nuitee
M
Matthew
10
Pros:

Clean, comfortable room and the staff was friendly and profressional

2025-10-12 via Nuitee
K
Kurt family
10
Pros:

Nice, clean rooms and hotel areas. Friendly staff. Great area, large parking lot. Many restaurants in the area.

2025-10-11 via Nuitee