The Balmoral - Halaal

Hotels
7.8 (3010 reviews)
125 Marine Parade, Beach Road , Durban , za

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.51
Several reviewers noted issues with room cleanliness and unpleasant odors.
Service
8.48
Positive comments on staff friendliness and helpfulness.
Location
9.02
Multiple mentions of the excellent location near the beach.
Room Quality
6.97
Comments about outdated furniture and small bathrooms.
Amenities
7.5
Some amenities were not sufficient (e.g., no microwave) but basic needs were met.
Value for Money
6.96
Concerns about breakfast not being included and some food items not worth the price.
Food and Beverage
8.51
Food received high praise, especially the breakfast variety.
Overall Experience
8.48
Many positive experiences overall and intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:17

Property Description

Prime Location on Durban's Golden Mile
Situated on the vibrant Golden Mile, The Balmoral offers easy access to Marine Parade, the beach, Durban ICC, and uShaka Marine World.

Elegant and Historic Charm
Despite a full renovation, The Balmoral has preserved its historic and stately façade, exuding elegance and sophistication along the beachfront.

Exquisite Dining Experience
Indulge in strictly Halaal cuisine at the Waterfront Restaurant, overlooking the mesmerizing Indian Ocean on the Waterfront Terrace.

Experience luxury and convenience at The Balmoral. Book now for an unforgettable stay by the beach in Durban!

Important information:

Please note that the onsite restaurant is strictly Halaal and does not serve alcohol.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 1 year old stay for ZAR 200 per person per night when using an available cot.
    Children up to and including 12 years old stay for ZAR 75 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3010 reviews
Cleanliness: 6.51
Service: 8.48
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 6.96
Food and Beverage: 8.51
Overall Experience: 8.48
L
Lulu • couple • za
3
I wouldn’t recommend or stay there again despite very pleasant staff
Pros:

Location and staff who are trying their very best

Cons:

Property is very old. Definitely no longer a 4 star. Price special was meaningless without breakfast compared to a nearby 4 chain with updated facilities. Torn upholstery. Toilet was malfunctional in the first room. No hot Water on day 1 in the second room. Shower water diverter lever on the tap had to be kept pressed down while showering as the water would divert to the bath when not pressed down. No hand towels or shower mat. Unfortunate that the lift wasn’t working at our arrival but they worked through the night to fix it.

2026-07-25 • via Nuitee
M
Mmamogapi J • solo_traveller • za
10
2026-07-21 • via Nuitee
D
Dimakatso • solo_traveller • za
8
Pros:

The hotel is closer to the beaches and breakfast was very nice, there is a lotbof variety

2026-07-21 • via Nuitee
T
Thokozile • couple • za
8
2026-07-21 • via Nuitee
P
Pv • solo_traveller • za
6
Pros:

Food was good

Cons:

Bed linen too old off white instead of white, towels as well with stains not usable, rooms were too small had booked for 14 people only 2 rooms were spacious with good light

2026-07-20 • via Nuitee
A
Abbass • solo_traveller • za
10
Pros:

Will be nice to renovate the entire rooms

Cons:

The bed and bathroom are too small

2026-07-20 • via Nuitee
P
Princess • family_with_children • za
10
2026-07-20 • via Nuitee
R
roller0908 • extended_group • tr
4
2026-07-20 • via Nuitee
T
Tertia • family_with_children • za
5
The noise from the air vents was unbearable and the noise from the loitering at night was bad.
Pros:

The staff was very friendly, professional and very helpful, parking arrangement and promises were met and reliable.

Cons:

The outside noise on the side of room 201 and 203 was very very noisy at all times. There are vents/noisy air vents that run all time on that side, besides the street and the noisy loitering at night, we could not sleep at all with the noisy vents. There were coackroaches in the toilet. The noise from outside was the worst experiance. One cannot sleep at all. I cannot sleep with windows tightly closed and that made it worse. The carpet needs to be taken out. The hotel needs a proper upgrade

2026-07-20 • via Nuitee
A
Ahmed • solo_traveller • za
6
Vintage Stay
Pros:

The hotel still had the old vintage decor and furniture. Staff very friendly vin

Cons:

The pillow smelled of the previous persons perfume. Not enough TV channels. Too much street noises

2026-07-20 • via Nuitee
H
Halalisani • solo_traveller • za
10
Pros:

Everything was perfect

Cons:

Non

2026-07-19 • via Nuitee
C
Cynthia • solo_traveller • za
6
2026-07-18 • via Nuitee
S
Sipho • solo_traveller • za
8
2026-07-18 • via Nuitee
S
sellina • extended_group • za
10
Pros:

bed

Cons:

limited lifts

2026-07-17 • via Nuitee
M
Mabena • extended_group • za
8
When inside the hotel it's quite
Pros:

The sea view

Cons:

The traffic around the are

2026-07-17 • via Nuitee
G
Goondie • family_with_children • za
7
Awesomeness
Pros:

The vintage look was beautiful and it's across the beach. The sunrise was absolutely breathtaking. I love the terrace from morning breakfast to dinner the vibe was lovely. The breakfast was lovely and Halaal.

Cons:

That our room was facing a building and it was a bit dark and the flo

or was squeaky.

2026-07-16 • via Nuitee
J
James • solo_traveller • za
9
it was fine
Pros:

I liked the dinner

Cons:

the room space was small

2026-07-16 • via Nuitee
L
Lungile • extended_group • za
6
2026-07-14 • via Nuitee
M
Molapo • solo_traveller • za
6
2026-07-13 • via Nuitee
L
Leonel Wallau • couple • br
8
Ótimo custo x benefício para Comrades Marathon.
Pros:

Muito bem localizado. Opções de fast food a 1 quadra de distância. Equipe prestativa, educada e atenciosa. Ótimo café da manhã. Hotel antigo, mas renovado. Quartos grandes. Ótima opção para quem vai correr a COMRADES Marathon.

Cons:

Quem fica no primeiro andar, na ala lateral do hotel, pode se incomodar com os barulhos de pessoas conversando na rua durante a madrugada. Hotel não vende, nem permite consumo de bebidas alcoólicas no interior.

2026-07-12 • via Nuitee