The Balmoral - Halaal

Hotels
7.8 (2578 reviews)
125 Marine Parade, Beach Road , Durban , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.51
Several reviewers noted issues with room cleanliness and unpleasant odors.
Service
8.48
Positive comments on staff friendliness and helpfulness.
Location
9.02
Multiple mentions of the excellent location near the beach.
Room Quality
6.97
Comments about outdated furniture and small bathrooms.
Amenities
7.5
Some amenities were not sufficient (e.g., no microwave) but basic needs were met.
Value for Money
6.96
Concerns about breakfast not being included and some food items not worth the price.
Food and Beverage
8.51
Food received high praise, especially the breakfast variety.
Overall Experience
8.48
Many positive experiences overall and intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:17

Property Description

Prime Location on Durban's Golden Mile
Situated on the vibrant Golden Mile, The Balmoral offers easy access to Marine Parade, the beach, Durban ICC, and uShaka Marine World.

Elegant and Historic Charm
Despite a full renovation, The Balmoral has preserved its historic and stately façade, exuding elegance and sophistication along the beachfront.

Exquisite Dining Experience
Indulge in strictly Halaal cuisine at the Waterfront Restaurant, overlooking the mesmerizing Indian Ocean on the Waterfront Terrace.

Experience luxury and convenience at The Balmoral. Book now for an unforgettable stay by the beach in Durban!

Important information:

Please note that the onsite restaurant is strictly Halaal and does not serve alcohol.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 1 year old stay for ZAR 200 per person per night when using an available cot.
    Children up to and including 12 years old stay for ZAR 75 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2578 reviews
Cleanliness: 6.51
Service: 8.48
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 6.96
Food and Beverage: 8.51
Overall Experience: 8.48
E
Esther • couple • za
3
Pros:

The location is perfect

Cons:

The staff. Not forthcoming.

2026-02-14 • via Nuitee
M
Michelle • solo_traveller • za
1
Pros:

Cleaness

Cons:

Floor

2026-02-14 • via Nuitee
S
Sphelele • couple • za
10
Good
Pros:

The breakfast was very nice

Cons:

Nothing

2026-02-14 • via Nuitee
B
Bila • couple • za
9
Pros:

It's

Cons:

You have to wait for your or more to get the iron
And if you requested for an iron they just give you an iro6 without an ironing board

2026-02-12 • via Nuitee
S
Sibanyoni • couple • za
10
2026-02-12 • via Nuitee
A
Anelisiwe • couple • za
7
The stay was good
Pros:

Breakfast was perfect and filling the location was good

Cons:

The initial room we received, the mats were old and the aircon wasn't working for the fist night

2026-02-12 • via Nuitee
M
Matimba • solo_traveller • za
10
2026-02-11 • via Nuitee
M
Mavis • solo_traveller • za
9
2026-02-11 • via Nuitee
B
Ben • couple • za
10
2026-02-11 • via Nuitee
N
Nyambi • couple • za
10
Best value for the money
Pros:

The location, the stuff very friendly and welcoming 🙏

Cons:

The location

2026-02-10 • via Nuitee
M
Mbokeleng • solo_traveller • za
9
2026-02-10 • via Nuitee
H
Haroon • solo_traveller • za
7
Cons:

Rate quoted including parking and breakfast.
When we arrived we were told parking facility is full.
It's grossly unfair and bad business practice to advertise that parking facility is available and not to provide

2026-02-10 • via Nuitee
Y
youshra • couple • za
8
A Charming beautiful Vintage Gem Needing a Revamp
Pros:

The Belle Model Hotel in Durban's Umsaka area has a lot to offer. It's beautifully located right opposite the beach, with friendly and helpful staff.
The breakfast was most outstanding, halal options with a huge variety! 😊
The hotel's Victorian-style building is also a charm on its own.

Cons:

However, the hotel itself desperately needs a revamp. My room had sticky carpet and old-fashioned fittings, which was a bit of a letdown. It's a shame because with some TLC, this place could be a real gem.
Managed okay for one night, but might not be ideal for longer stays. We also didn't check if there were better room options, so maybe worth exploring those if you're planning to stay here.

2026-02-09 • via Nuitee
V
Vusumuzi • couple • za
9
Enjoyed a comfortable and peaceful stay with delicious breakfast
Pros:

Cleanliness, nice breakfast and friendly staff

Cons:

But expensive for one night

2026-02-09 • via Nuitee
N
Nomale • extended_group • za
7
Pros:

The chefs were great

Cons:

no variety on breakfast

2026-02-08 • via Nuitee
L
Leona • couple • za
10
Amazing
Pros:

Everything was excellent

Cons:

The veiw of the room. Next time i will ask for a beach veiw

2026-01-31 • via Nuitee
P
Plantina • couple • za
6
2026-01-30 • via Nuitee
B
Bathusang • couple • za
9
Pros:

Beautiful ko

2026-01-29 • via Nuitee
G
Ge0rg • solo_traveller • ge
8
2026-01-29 • via Nuitee
F
Fikile • couple • za
10
Comfortable and feeling like a king
Pros:

Competent and friendly staff, cleanliness, great and scrumptious breakfast, cleanliness in.rooms and the hotel at large, beachfront, hospitality and care

Cons:

To keep on being hospitable and kind, going out out their way to please the guest...

2026-01-29 • via Nuitee