The Balmoral - Halaal

Hotels
7.8 (2939 reviews)
125 Marine Parade, Beach Road , Durban , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.51
Several reviewers noted issues with room cleanliness and unpleasant odors.
Service
8.48
Positive comments on staff friendliness and helpfulness.
Location
9.02
Multiple mentions of the excellent location near the beach.
Room Quality
6.97
Comments about outdated furniture and small bathrooms.
Amenities
7.5
Some amenities were not sufficient (e.g., no microwave) but basic needs were met.
Value for Money
6.96
Concerns about breakfast not being included and some food items not worth the price.
Food and Beverage
8.51
Food received high praise, especially the breakfast variety.
Overall Experience
8.48
Many positive experiences overall and intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:17

Property Description

Prime Location on Durban's Golden Mile
Situated on the vibrant Golden Mile, The Balmoral offers easy access to Marine Parade, the beach, Durban ICC, and uShaka Marine World.

Elegant and Historic Charm
Despite a full renovation, The Balmoral has preserved its historic and stately façade, exuding elegance and sophistication along the beachfront.

Exquisite Dining Experience
Indulge in strictly Halaal cuisine at the Waterfront Restaurant, overlooking the mesmerizing Indian Ocean on the Waterfront Terrace.

Experience luxury and convenience at The Balmoral. Book now for an unforgettable stay by the beach in Durban!

Important information:

Please note that the onsite restaurant is strictly Halaal and does not serve alcohol.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 1 year old stay for ZAR 200 per person per night when using an available cot.
    Children up to and including 12 years old stay for ZAR 75 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2939 reviews
Cleanliness: 6.51
Service: 8.48
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 6.96
Food and Beverage: 8.51
Overall Experience: 8.48
R
Ramakatana • solo_traveller • za
9
2026-06-12 • via Nuitee
I
Important • couple • za
9
It was great I want go go back again soon
Pros:

The breakfast buffet was really good and it had a variety of food to choose from.

Cons:

There was roaches in the bathroom

2026-06-10 • via Nuitee
P
Phineus • couple • za
10
2026-06-09 • via Nuitee
N
Ntopa • solo_traveller • za
10
2026-06-08 • via Nuitee
M
Mary • solo_traveller • za
10
2026-06-08 • via Nuitee
M
mthethwa • solo_traveller • za
8
Yes
Pros:

Cleanness
Breakfast

Cons:

The building is very old

2026-06-07 • via Nuitee
N
Nciki • solo_traveller • za
10
2026-06-06 • via Nuitee
M
Maranatha • solo_traveller • bw
7
Pros:

Internet,location,cleanliness

2026-06-06 • via Nuitee
K
Khululiwe • couple • za
10
Pros:

The safe was on top

Cons:

Nil

2026-06-01 • via Nuitee
K
Khuzwayo • solo_traveller • za
7
Pros:

I only enjoy food

Cons:

Carpet in my room and bed was not comfortable

2026-06-01 • via Nuitee
K
Khoza • solo_traveller • za
10
Pros:

Cleanliness, Location and the food

Cons:

The lady that did my booking did not do a proper hand over to the night shift team. My guest were told to pay whereas I had already paid. I had to drive 28km to speak to the night shift team to explain what occurred. I was not happy with this and I hope it does not occur again.

I was also very sad that the price was reduced 25% if I booked directly from the hotel. I do feel this must be communicated to customers.

2026-06-01 • via Nuitee
B
Busisiwe • couple • za
6
2026-06-01 • via Nuitee
T
Thami • couple • za
6
2026-06-01 • via Nuitee
M
Mabusela Peter • extended_group • za
8
Very good
Pros:

Everything

Cons:

The was nothing

2026-05-31 • via Nuitee
S
Sharif • solo_traveller • bw
8
2026-05-31 • via Nuitee
S
Sibusiso • solo_traveller • za
9
Pros:

The views

Cons:

None

2026-05-31 • via Nuitee
T
Thompson • couple • za
10
2026-05-31 • via Nuitee
K
Kuwa • solo_traveller • za
7
2026-05-30 • via Nuitee
M
Mohlaba • solo_traveller • za
5
2026-05-29 • via Nuitee
K
Kwena • couple • za
10
Enjoyed my stay i even extended my day till the 18
Pros:

The breakfast was so amazing

Cons:

Room 23 the door shower need to be fixed

2026-05-28 • via Nuitee