The Balmoral - Halaal

Hotels
7.8 (2671 reviews)
125 Marine Parade, Beach Road , Durban , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.51
Several reviewers noted issues with room cleanliness and unpleasant odors.
Service
8.48
Positive comments on staff friendliness and helpfulness.
Location
9.02
Multiple mentions of the excellent location near the beach.
Room Quality
6.97
Comments about outdated furniture and small bathrooms.
Amenities
7.5
Some amenities were not sufficient (e.g., no microwave) but basic needs were met.
Value for Money
6.96
Concerns about breakfast not being included and some food items not worth the price.
Food and Beverage
8.51
Food received high praise, especially the breakfast variety.
Overall Experience
8.48
Many positive experiences overall and intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:17

Property Description

Prime Location on Durban's Golden Mile
Situated on the vibrant Golden Mile, The Balmoral offers easy access to Marine Parade, the beach, Durban ICC, and uShaka Marine World.

Elegant and Historic Charm
Despite a full renovation, The Balmoral has preserved its historic and stately façade, exuding elegance and sophistication along the beachfront.

Exquisite Dining Experience
Indulge in strictly Halaal cuisine at the Waterfront Restaurant, overlooking the mesmerizing Indian Ocean on the Waterfront Terrace.

Experience luxury and convenience at The Balmoral. Book now for an unforgettable stay by the beach in Durban!

Important information:

Please note that the onsite restaurant is strictly Halaal and does not serve alcohol.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 1 year old stay for ZAR 200 per person per night when using an available cot.
    Children up to and including 12 years old stay for ZAR 75 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2671 reviews
Cleanliness: 6.51
Service: 8.48
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 6.96
Food and Beverage: 8.51
Overall Experience: 8.48
A
Assegai • couple • za
10
2026-04-04 • via Nuitee
M
Matlokotsi • extended_group • za
9
2026-04-04 • via Nuitee
G
Goniwe • extended_group • za
10
Pros:

Good service and fresh food

Cons:

I didn't like the lift was not working flow number 1 we have to use step

2026-04-03 • via Nuitee
K
Kwanda M • couple • za
6
2026-04-02 • via Nuitee
R
REDDICK • solo_traveller • us
10
This was my second stay here, it was a very good experience.
Pros:

The location was excellent

Cons:

It was clean

2026-04-02 • via Nuitee
M
Mflatelwa • solo_traveller • za
8
Pros:

I love your breakfast, I can't stop thinking about it and every morning I was so looking forward to it...

Cons:

I was not comfortable during the night, especially on Monday as there was a strange noise on top of our room, it was as if someone was dancing I tried calling reception to come and assist, but to no avail...

2026-04-02 • via Nuitee
T
Thembelihle • couple • za
10
Pros:

Breakfast was exceptional 😀 location with Seaview.I enjoyed my stay.I'ts home away from home.

2026-04-02 • via Nuitee
S
Sandile Emmanuel • couple • za
6
It was very good I enjoyed myself with my female friend
Pros:

I like the bar fridge and i ask for ice bucket and it was provided and the room was nice and open to move around

Cons:

For a long stay I would like to have a microwave in my room

2026-04-02 • via Nuitee
A
Agenoria • couple • za
9
Pros:

Everything was perfect including breakfast

Cons:

No microwave in the rooms and bathrooms mats floor was sleepy

2026-04-01 • via Nuitee
G
Goodness • couple • za
7
It was great
Pros:

Breakfast was very good and I enjoyed it

Cons:

None

2026-04-01 • via Nuitee
K
Khumalo • couple • za
8
It was good
2026-04-01 • via Nuitee
S
Sebolelo martha • family_with_children • za
8
Cons:

The coaches were not in good condition but they were clean

2026-03-31 • via Nuitee
O
Osvaldo • couple • mz
8
2026-03-29 • via Nuitee
J
Jetaime • couple • za
9
Overall I had a 5 star experience at the hotel
Pros:

Friendly staff, clean and good food

Cons:

I wasn’t fond of the bathroom as it had a tub and shower head.

2026-03-29 • via Nuitee
L
Lerato • couple • za
8
It was lovely.
Pros:

It’s close to the beach and restaurants everything is easily accessible love it. What I also like is that the property offers breakfast.

Cons:

In the room I was in there was no microwave.

2026-03-29 • via Nuitee
M
msindiseni • couple • za
10
BEST TIME IN DURBAN
Pros:

Beachfront and breakfast' location of the hotel best 👌 service from all staff 😊

Cons:

Having no movie channel on the TV programme

2026-03-29 • via Nuitee
B
Brian • couple • za
10
2026-03-28 • via Nuitee
L
Lesele • extended_group • za
7
Pros:

The food was amazing 😍.

Cons:

For a person with sinus carpet was not good option 😞
I had to change rooms bcos I was given a room that was not clean.
Room service I was asked to clean my self.

2026-03-28 • via Nuitee
D
Dumisani • couple • za
10
Pros:

I will be happy if the management can add the gym

Cons:

So far i was happy

2026-03-28 • via Nuitee
R
Rose • couple • za
9
2026-03-28 • via Nuitee