The Balmoral - Halaal

Hotels
7.8 (2738 reviews)
125 Marine Parade, Beach Road , Durban , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.51
Several reviewers noted issues with room cleanliness and unpleasant odors.
Service
8.48
Positive comments on staff friendliness and helpfulness.
Location
9.02
Multiple mentions of the excellent location near the beach.
Room Quality
6.97
Comments about outdated furniture and small bathrooms.
Amenities
7.5
Some amenities were not sufficient (e.g., no microwave) but basic needs were met.
Value for Money
6.96
Concerns about breakfast not being included and some food items not worth the price.
Food and Beverage
8.51
Food received high praise, especially the breakfast variety.
Overall Experience
8.48
Many positive experiences overall and intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:17

Property Description

Prime Location on Durban's Golden Mile
Situated on the vibrant Golden Mile, The Balmoral offers easy access to Marine Parade, the beach, Durban ICC, and uShaka Marine World.

Elegant and Historic Charm
Despite a full renovation, The Balmoral has preserved its historic and stately façade, exuding elegance and sophistication along the beachfront.

Exquisite Dining Experience
Indulge in strictly Halaal cuisine at the Waterfront Restaurant, overlooking the mesmerizing Indian Ocean on the Waterfront Terrace.

Experience luxury and convenience at The Balmoral. Book now for an unforgettable stay by the beach in Durban!

Important information:

Please note that the onsite restaurant is strictly Halaal and does not serve alcohol.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 1 year old stay for ZAR 200 per person per night when using an available cot.
    Children up to and including 12 years old stay for ZAR 75 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2738 reviews
Cleanliness: 6.51
Service: 8.48
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 6.96
Food and Beverage: 8.51
Overall Experience: 8.48
M
Muhammad • solo_traveller • za
5
2026-05-15 • via Nuitee
A
Andiswa • couple • za
5
2026-05-15 • via Nuitee
B
Bohlokoa • solo_traveller • za
10
2026-05-15 • via Nuitee
M
Moses • solo_traveller • za
10
Pros:

Staff very friendly and food nice and tasty

Cons:

No drinking water issued from Sunday and we had them on Tuesday only

2026-05-14 • via Nuitee
H
Hélène • solo_traveller • za
7
Pros:

Le perdonnel

Cons:

Le confort

2026-05-12 • via Nuitee
M
MichelleJacobs • family_with_children • za
7
Beautiful view of the beach and clean rooms
Pros:

I had business in the city, the hotel is sitauted in a convenient proximity.

Staff are friedly and very helpful.

Room is clean and smells nice too.

Cons:

I feel the hotel can do with a bit of a face lift. Eventhough I love the historic feel to the room I do see places matinance or replacements are required.

2026-05-12 • via Nuitee
S
shireen • solo_traveller • za
9
2026-05-11 • via Nuitee
M
Miya • solo_traveller • za
5
Pros:

The hotel is in a good location close to the beach

Cons:

Carpert in the room

2026-05-11 • via Nuitee
N
NOKWANELA • solo_traveller • za
1
Cons:

They trow my belongings away just because of we left at restroom. They suppose yo confirm before their bad decision

2026-05-11 • via Nuitee
M
Mqolisi • solo_traveller • za
10
2026-05-11 • via Nuitee
N
Ndwandwe • solo_traveller • za
8
Pros:

The location, the peacefulness and the higher standard of the hotel

Cons:

Being locked out on the morning of the following day, thanks to the other lady who ensured that I get the assistance.

2026-05-11 • via Nuitee
N
Nompucuko • couple • za
5
Pros:

The location and food

Cons:

Had cold water the second night, the shower door does not close

2026-05-10 • via Nuitee
M
mathevula • solo_traveller • za
10
Pros:

Everything was excellent 👌

Cons:

Nothing

2026-05-10 • via Nuitee
H
hlengs • solo_traveller • za
8
2026-05-10 • via Nuitee
Z
Zuraydah • solo_traveller • za
9
2026-05-10 • via Nuitee
M
Mncedisi Mike • couple • za
8
Pros:

Food and saff

Cons:

Nothing

2026-05-09 • via Nuitee
L
Lucky • solo_traveller • za
10
Pros:

The cleanliness, ever smilling staff (Rennel) and the breakfast was spot on 👌.

2026-05-09 • via Nuitee
K
kenneth Madoda • couple • za
10
Pros:

Staff cleanliness. Rooms are clean.,location is great

2026-05-09 • via Nuitee
T
Timothly • couple • us
8
2026-05-09 • via Nuitee
K
Kasturie • couple • za
10
Pros:

Neatness

Cons:

View

2026-05-08 • via Nuitee