Bastion Heritage Hotel

Hotels
9.4 (905 reviews)
Bedemi Zadarskih Pobuna 13 , Zadar , hr

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Great food
Cons:
Small room size
Noise issues
High pricing concerns

Categories

Cleanliness
9.51
Rooms are described as clean and well maintained in multiple reviews.
Service
9.99
Staff consistently noted as friendly and helpful across numerous reviews.
Location
9.92
The hotel location praised for being excellent with easy access.
Room Quality
8.47
Some reviews mention rooms are smaller than expected and some amenities are dated.
Amenities
8.49
Amenities like SPA usage were mentioned as charging extra, which affects guest perception.
Value for Money
8.96
Mixed feedback on pricing, with mentions that some aspects do not meet high expectations for the price.
Food and Beverage
10
Breakfast and food quality highly praised across multiple reviews.
Overall Experience
9.88
Overall guest satisfaction reported to be very high with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:35

Property Description

Luxurious Accommodations
Indulge in the individually decorated rooms furnished with handmade art-deco pieces and enjoy the comfort of air conditioning, cable TV, and minibar. Some rooms even boast charming exposed stone walls for a unique experience.

Relaxing Spa Facilities
Unwind at the Castello Spa with a sauna, hot tub, and relaxation area. Treat yourself to a variety of massages and spa treatments available on-site for an extra touch of pampering.

Exquisite Dining and Amenities
Experience fine dining at the renowned Kaštel restaurant, offering Mediterranean cuisine in elegant settings. Enjoy cocktails at the Kristal bar and start your day with a delicious buffet breakfast in the beautifully furnished restaurant or on the summer terrace.

Book now to elevate your stay at this 4-star hotel in Zadar's historic core.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

9.4
Based on 905 reviews
Cleanliness: 9.51
Service: 9.99
Location: 9.92
Room Quality: 8.47
Amenities: 8.49
Value for Money: 8.96
Food and Beverage: 10
Overall Experience: 9.88
A
Andrea • family_with_children • hu
10
Rendkívüli!!
Pros:

Nagyszerű az elhelyezkedés, mindenhez közel van! A személyzet csillagos ötös!! Mindig jó kedvűek, mosolygósak, a kislányomhoz hihetetlenül kedvesek voltak (még kifestőt és ceruzákat is vettek neki!!). Kiemelném a masszázs hölgyet, akinek a kisfia Ante, és a reggeliztető hölgyet, aki New York-ban élt (sajnos nem tudom a nevüket...) Imádnivalóak voltak!
A spa részleg is rendkívül felszerelt, jacuzzi, sauna, gőzfürdő, török fürdő melegített ágyakkal, a szobák is kényelmesek voltak és a reggeliben is nagy volt a választék! Ajánlom!

2026-04-16 • via Nuitee
H
Helen • couple • au
10
2026-04-15 • via Nuitee
E
Elena • family_with_children • me
10
2026-04-14 • via Nuitee
A
Anita • couple • hr
10
2026-04-13 • via Nuitee
G
Glenn • couple • nl
7
Goede locatie en vriendelijke service.
Pros:

Heel dichtbij attracties, midden in de oude stad. Heel vriendelijk personeel. Goed ontbijt met persoonlijke aandacht van de bediening. Goede parkeergelegenheid bij het hotel.

Cons:

Kleine kamer en matras is beetje verzakt.

2026-04-13 • via Nuitee
Z
Zoltán • couple • hu
10
Legközelebb is megszállnék itt, ha erre járok :-)
Pros:

- Tökéletes lokáció, kikötőre néz
- Nagyon csendes szoba, tökéletes alvás
- Parkolás a hotel saját parkolójában, ami ingyenes volt
- Kitűnő reggeli
- Nagyon kedves személyzet

Cons:

- A szobán csak egy ablak volt a sarokban, emiatt kissé sötét volt, de a remek kilátás kárpótolt

2026-04-12 • via Nuitee
R
Roby • solo_traveller • it
9
2026-04-11 • via Nuitee
C
Catherine • couple • us
10
Perfect stay.
Pros:

Lovely hotel with harbor views. Entire ground floor recently renovated. Highly rated Kastel restaurant attached. Beautiful room with large modern bath. Perfect location. Very friendly staff. Wonderful breakfast. Highly recommend.

Cons:

Nothing.

2026-04-09 • via Nuitee
M
Mladen • couple • ae
10
Gorgeous hotel in the heart of Zadar
Pros:

A beautiful hotel in a perfect location, a few minutes walk away from the Sea Organ and Monument to the Sun. The rooms are spacious and decorated with great taste, the staff were super friendly and the breakfast was absolutely delicious. We also went for a massage and the spa treatment was top notch

2026-04-08 • via Nuitee
J
Jeff • family_with_children • us
9
2026-04-05 • via Nuitee
B
Berenice • family_with_children • lu
9
2026-04-04 • via Nuitee
K
Ken • extended_group • us
9
Our stay at the Bastion could not have gone better!
Pros:

The staff was kind, friendly, and helpful. The facility was beautiful and perfectly maintained. The local was ideal. The food was excellent.

Cons:

I liked everything about the experience.

2026-04-03 • via Nuitee
J
jorge • couple • pt
9
Excelente a afabilidade de todos os q lá trabalham e a tranquilidade encontrada
Pros:

A simpatia, a tranquilidade, a vista, a qualidade do pequeno-almoço

Cons:

O preço elevado

2026-04-03 • via Nuitee
P
Paula • solo_traveller • hr
10
2026-03-31 • via Nuitee
M
Manuel • couple • us
10
Great location, awesome breakfast and excellent customer service
Pros:

Great location, awesome breakfast and excellent customer service

2026-03-29 • via Nuitee
O
Orest • solo_traveller • ch
10
Pros:

Wonderful staff. Great location in the old town, close to the port, very quiet. Well kept property.

Cons:

Leaving.

2026-03-29 • via Nuitee
N
Neven • couple • hr
10
2026-03-29 • via Nuitee
A
Anette F. • couple • de
10
Pros:

Tolle Lage, sehr freundliches Personal, Blick auf den Hafen

2026-03-28 • via Nuitee
A
Adriana • extended_group • co
10
Un bonito hotel en un punto historico de la ciudad
Pros:

El sitio donde se encuentra nos permitió recorrer la ciudad a pie. La atención muy buena.

2026-03-26 • via Nuitee
B
Brian • couple • nz
8
Awesome location. Nice attentive staff.
Pros:

Very welcoming friendly staff. When they heard it was our wedding anniversary we found a bottle of champagne in our room which was lovely. Awesome location.

Cons:

Nothing.

2026-03-22 • via Nuitee