Bastion Heritage Hotel

Hotels
9.4 (878 reviews)
Bedemi Zadarskih Pobuna 13 , Zadar , hr

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Great food
Cons:
Small room size
Noise issues
High pricing concerns

Categories

Cleanliness
9.51
Rooms are described as clean and well maintained in multiple reviews.
Service
9.99
Staff consistently noted as friendly and helpful across numerous reviews.
Location
9.92
The hotel location praised for being excellent with easy access.
Room Quality
8.47
Some reviews mention rooms are smaller than expected and some amenities are dated.
Amenities
8.49
Amenities like SPA usage were mentioned as charging extra, which affects guest perception.
Value for Money
8.96
Mixed feedback on pricing, with mentions that some aspects do not meet high expectations for the price.
Food and Beverage
10
Breakfast and food quality highly praised across multiple reviews.
Overall Experience
9.88
Overall guest satisfaction reported to be very high with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:35

Property Description

Luxurious Accommodations
Indulge in the individually decorated rooms furnished with handmade art-deco pieces and enjoy the comfort of air conditioning, cable TV, and minibar. Some rooms even boast charming exposed stone walls for a unique experience.

Relaxing Spa Facilities
Unwind at the Castello Spa with a sauna, hot tub, and relaxation area. Treat yourself to a variety of massages and spa treatments available on-site for an extra touch of pampering.

Exquisite Dining and Amenities
Experience fine dining at the renowned Kaštel restaurant, offering Mediterranean cuisine in elegant settings. Enjoy cocktails at the Kristal bar and start your day with a delicious buffet breakfast in the beautifully furnished restaurant or on the summer terrace.

Book now to elevate your stay at this 4-star hotel in Zadar's historic core.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

9.4
Based on 878 reviews
Cleanliness: 9.51
Service: 9.99
Location: 9.92
Room Quality: 8.47
Amenities: 8.49
Value for Money: 8.96
Food and Beverage: 10
Overall Experience: 9.88
D
Dzelila • family_with_children • ba
9
2026-01-20 • via Nuitee
H
Harry • couple • ca
10
2026-01-19 • via Nuitee
S
Sophie • family_with_children • fr
9
Parfait pour une étape.
Pros:

Les chambres sont grandes, propres et une belle salle de bain.
Sa situation géographique parfaite, dans la vieille ville et proche de l’orgue marin qu’il ne faut surtout pas manquer.

Cons:

La salle du petit déjeuner, sombre et sans fenêtre.

2026-01-19 • via Nuitee
C
Consol • couple • es
8
2026-01-19 • via Nuitee
P
Paul • solo_traveller • at
8
2026-01-19 • via Nuitee
R
Ronald • couple • us
10
Lovely small boutique hotel that hit all the right notes.
Pros:

Everything was quite good. The staff was excellent and very helpful. We had the suite room which was very commodious and comfortable. The breakfast was plentiful and sufficient.

Cons:

Everything was superb.

2026-01-19 • via Nuitee
J
Jaime • family_with_children • us
9
Beautiful location, incredible
Pros:

The staff was so nice. The rooms were really clean and comfortable. The location was fantastic. It was just what we needed.

Cons:

I thought that they could have provided more food at the breakfast buffet. There was a lot of things that were running out and not replenished quick enough. And although they were able to get our rooms close to each other, they weren’t next to each other.

2026-01-19 • via Nuitee
P
Petar • family_with_children • au
9
2026-01-18 • via Nuitee
M
Marko • couple • si
9
2026-01-12 • via Nuitee
W
Waltraud • couple • at
10
Pros:

Alles perfekt!

2026-01-06 • via Nuitee
M
Mirjana • couple • ch
8
Pros:

Jako ljubazno osoblje, odličan doručak, udobni krevet, odlična lokacija

Cons:

Nije mi se svidjelo sto se wellnes plaća dodatno..

2026-01-05 • via Nuitee
A
Antonio 55 • couple • it
10
Consigliato
Pros:

Personale gentile e disponibile per ogni problematica. La colazione splendida con disponibilità alla carta compresa nel prezzo. Parcheggio fronte hotel comodissimo.

2026-01-05 • via Nuitee
I
ivica • couple • hr
10
2026-01-05 • via Nuitee
C
Carlos Alberto • couple • co
10
Pros:

Es un hotel boutique excelente 👌 situado en el casco antiguo, sobre las murallas de Zadar

2026-01-04 • via Nuitee
F
Fedor • couple • at
9
Very cozy and welcoming hotel with friendly staff and perfect location.
2026-01-04 • via Nuitee
G
Georgios • couple • gr
8
2026-01-03 • via Nuitee
K
Katrin • couple • de
9
Schön gelegenes Hotel, nicht mehr neu ausgestattete Zimmer
Pros:

Schön gelegenes Hotel. Wir hatten eine Suite, ein ausreichend großes Zimmer mit Sofa. Man konnte gut lüften. Parkplätze gibt es gleich vor dem Haus, auf dem Hotelparkplatz. Sehr freundliches Personal.

Cons:

Ausstattung schon etwas in die Jahre gekommen, z.B. alte Lichtschalter, Bad, eine Lampe ging nicht. Obwohl es eine Suite war, eher kleine Zimmer. Dafür war der Preis zu hoch.

2026-01-02 • via Nuitee
D
Dika Zečević • solo_traveller • rs
8
Pros:

Lep ,veliki hotel

Cons:

Room too small

2026-01-01 • via Nuitee
M
MARJAN • couple • si
10
2025-12-31 • via Nuitee
J
Jure • couple • hr
10
2025-12-30 • via Nuitee