Bastion Heritage Hotel

Hotels
9.4 (905 reviews)
Bedemi Zadarskih Pobuna 13 , Zadar , hr

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Great food
Cons:
Small room size
Noise issues
High pricing concerns

Categories

Cleanliness
9.51
Rooms are described as clean and well maintained in multiple reviews.
Service
9.99
Staff consistently noted as friendly and helpful across numerous reviews.
Location
9.92
The hotel location praised for being excellent with easy access.
Room Quality
8.47
Some reviews mention rooms are smaller than expected and some amenities are dated.
Amenities
8.49
Amenities like SPA usage were mentioned as charging extra, which affects guest perception.
Value for Money
8.96
Mixed feedback on pricing, with mentions that some aspects do not meet high expectations for the price.
Food and Beverage
10
Breakfast and food quality highly praised across multiple reviews.
Overall Experience
9.88
Overall guest satisfaction reported to be very high with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:35

Property Description

Luxurious Accommodations
Indulge in the individually decorated rooms furnished with handmade art-deco pieces and enjoy the comfort of air conditioning, cable TV, and minibar. Some rooms even boast charming exposed stone walls for a unique experience.

Relaxing Spa Facilities
Unwind at the Castello Spa with a sauna, hot tub, and relaxation area. Treat yourself to a variety of massages and spa treatments available on-site for an extra touch of pampering.

Exquisite Dining and Amenities
Experience fine dining at the renowned Kaštel restaurant, offering Mediterranean cuisine in elegant settings. Enjoy cocktails at the Kristal bar and start your day with a delicious buffet breakfast in the beautifully furnished restaurant or on the summer terrace.

Book now to elevate your stay at this 4-star hotel in Zadar's historic core.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

9.4
Based on 905 reviews
Cleanliness: 9.51
Service: 9.99
Location: 9.92
Room Quality: 8.47
Amenities: 8.49
Value for Money: 8.96
Food and Beverage: 10
Overall Experience: 9.88
M
Martina • couple • ch
10
2026-05-16 • via Nuitee
M
Marc • solo_traveller • lu
9
2026-05-16 • via Nuitee
J
Jörg • couple • at
10
2026-05-15 • via Nuitee
C
Carlos • couple • ec
10
Hermoso hotel ubicado en el centro de Zadar
Pros:

Excelente ubicación y hermoso hotel

Cons:

Nada que reclamar

2026-05-15 • via Nuitee
S
Steve • couple • us
9
2026-05-15 • via Nuitee
G
Greg • solo_traveller • us
10
2026-05-14 • via Nuitee
A
Anders • couple • se
9
Pros:

Mycket trevlig personal
Utmärkt läge
Bra WiFi

Cons:

Bordslampa saknades vid skrivbordet

2026-05-14 • via Nuitee
K
Ksenija • extended_group • hr
10
Vratit ću se slijedece godine
Pros:

Vrlo ljubazno osoblje, položaj

2026-05-12 • via Nuitee
P
Petra • solo_traveller • hr
10
Pros:

Izuzetan hotel koji brine za svoje goste u bilo koje doba dana ili noci. Osoblje ljubazno i usluzno, lokacija uz sve gradske znamenitosti. Iskustvo koje treba ponoviti!

2026-05-11 • via Nuitee
K
Klaus • family_with_children • at
10
Pros:

Tolles Hotel in einem historischen Gebäude in der Altstadt von Zadar, nur ein paar Schritte vom Meer und von der Meeresorgel entfernt. Geräumiges Zimmer mit sehr bequemen Betten, gutes Frühstücksbuffet mit Extra-Bestellmöglichkeiten à la carte. Sehr freundliches und hilfsbereites Personal.

2026-05-11 • via Nuitee
D
DANIEL • solo_traveller • fr
9
2026-05-11 • via Nuitee
K
Kamlesh • couple • gb
10
Fantastic hotel with great staff, situated ideally to explore Zadar!
Pros:

Fantastic location and lovely hotel. It was clean, comfortable and had good facilities.
Staff were super-friendly and very helpful.

Cons:

Nothing

2026-05-08 • via Nuitee
C
Celia • couple • br
8
Ótimo
Pros:

Hotel muito bem localizado

Cons:

Nada

2026-05-08 • via Nuitee
F
Frederic • extended_group • fr
9
2026-05-07 • via Nuitee
C
Carlos Fernando • couple • br
10
Hotel muito bem localizado e muito confortável.
Pros:

Do conforto e da vista .

2026-05-07 • via Nuitee
G
George • solo_traveller • mt
10
Perfect stay for our yearly family holiday
Pros:

Location; attention to detail; excellent service, especially restaurant staff; overall all staff very professional Al and helpful

Cons:

We liked everything

2026-05-07 • via Nuitee
P
peter • couple • si
9
Pros:

lokacija

2026-05-06 • via Nuitee
P
Phoebe • solo_traveller • jp
9
Pros:

Feels like a lot of thought has gone into making the hotel comfortable and cozy, and the little details make you smile. Staff are friendly and helpful. The onsite restaurant was excellent. Excellent location and really great large bathroom.

Cons:

Breakfast quality could be better. It was a nice touch to be able to order dishes from the menu (included), but ingredients feel a bit supermarket quality

2026-05-04 • via Nuitee
M
Mónica • solo_traveller • es
9
2026-05-03 • via Nuitee
C
Csilla • couple • hu
10
2026-05-03 • via Nuitee