Bastion Heritage Hotel

Hotels
9.4 (959 reviews)
Bedemi Zadarskih Pobuna 13 , Zadar , hr

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Children allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Great food
Cons:
Small room size
Noise issues
High pricing concerns

Categories

Cleanliness
9.51
Rooms are described as clean and well maintained in multiple reviews.
Service
9.99
Staff consistently noted as friendly and helpful across numerous reviews.
Location
9.92
The hotel location praised for being excellent with easy access.
Room Quality
8.47
Some reviews mention rooms are smaller than expected and some amenities are dated.
Amenities
8.49
Amenities like SPA usage were mentioned as charging extra, which affects guest perception.
Value for Money
8.96
Mixed feedback on pricing, with mentions that some aspects do not meet high expectations for the price.
Food and Beverage
10
Breakfast and food quality highly praised across multiple reviews.
Overall Experience
9.88
Overall guest satisfaction reported to be very high with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:35

Property Description

Luxurious Accommodations
Indulge in the individually decorated rooms furnished with handmade art-deco pieces and enjoy the comfort of air conditioning, cable TV, and minibar. Some rooms even boast charming exposed stone walls for a unique experience.

Relaxing Spa Facilities
Unwind at the Castello Spa with a sauna, hot tub, and relaxation area. Treat yourself to a variety of massages and spa treatments available on-site for an extra touch of pampering.

Exquisite Dining and Amenities
Experience fine dining at the renowned Kaštel restaurant, offering Mediterranean cuisine in elegant settings. Enjoy cocktails at the Kristal bar and start your day with a delicious buffet breakfast in the beautifully furnished restaurant or on the summer terrace.

Book now to elevate your stay at this 4-star hotel in Zadar's historic core.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

9.4
Based on 959 reviews
Cleanliness: 9.51
Service: 9.99
Location: 9.92
Room Quality: 8.47
Amenities: 8.49
Value for Money: 8.96
Food and Beverage: 10
Overall Experience: 9.88
M
Mônica • couple • br
10
Pros:

Hotel muito bem localizado. Quarto confortável e silencioso.
Funcionários muito atenciosos e prestativos.
Estacionamento disponível no local , o q foi muito útil para nós.
Recomendo vivamente o hotel Bastion.

2026-06-06 • via Nuitee
D
Dario Comoglio • couple • it
9
Tappa a Zadar
Pros:

Posizione, decor camera, personale disponibile e simpatico

Cons:

Doccia poco illuminata

2026-06-04 • via Nuitee
D
Dominik • couple • de
10
Pros:

Sehr freundlich, schön gelegen und sauber

2026-06-03 • via Nuitee
G
Greg • couple • au
8
Pros:

Mario and his twin brother on the front desk were great

Cons:

We arrived by car and it was difficult to find.

2026-06-02 • via Nuitee
U
Ursula • couple • at
10
Jedenfalls gerne wieder
Pros:

Besonders freundlich und hilfsbereite Mitarbeiter , großartige Lage , angenehme Atmosphäre und gemütliche Zimmer

2026-06-01 • via Nuitee
V
Vishal • extended_group • in
9
Exceptional staff always willing to help. Seems like following Simon Sinek
Pros:

Spacious clean room and close to all the tourist spot

Cons:

Nothing

2026-05-31 • via Nuitee
P
Paula • couple • us
10
Exceptional service
Pros:

Everything! It was extremely comfortable. The breakfast was delicious and the staff were exceptional.

Cons:

There is nothing that I did not like about this hotel

2026-05-29 • via Nuitee
T
Thomas • extended_group • us
10
Friendly helpful staff and good location
Pros:

Excellent friendly staff, and close to the water organ!

2026-05-28 • via Nuitee
S
Silvia Isabel • couple • ar
10
Es un hotel estupendo
Pros:

Todo excelente

Cons:

Nada

2026-05-27 • via Nuitee
J
jasmin • family_with_children • de
10
2026-05-26 • via Nuitee
D
Denisse • couple • ar
10
Pros:

Lindisimo el hotel ! La ubicación el personal

2026-05-24 • via Nuitee
C
Claudia • couple • br
9
Praticidade.
Pros:

A localização é o ponto máximo. Quando vc entra no centro histórico, o hotel já fica a sua direita. Vc consegue ver o mar. A recepcionista nos pontuou os principais pontos turísticos e restaurantes. Como ficamos só uma noite. Aproveitamos o tempo que ficamos. Tudo fácil a pé.

Cons:

O café da manhã é bom, mas não excelente.

2026-05-24 • via Nuitee
K
Kay • couple • us
10
We’ve been there twice and are already planning our third. The staff are enthusiastic about their efforts to serve and t
Pros:

Staff are welcoming and friendly while their service efforts are graciously efficient !
Location of this historical hotel is perfect to walk around old town.
Breakfast was excellent and evening cocktails are well priced and delicious.

Cons:

Only that we couldn’t stay longer.

2026-05-24 • via Nuitee
G
Gerard • family_with_children • us
10
I am very happy we stayed at the Bastion Heritage Hotel!
Pros:

The Bastion Heritage hotel is in a fantastic location in the peninsula of Zadar. Easy walk to the water, sites and restaurants
The rooms and interior of the hotel look brand new. The staff is super friendly, everyone speaks English.

Cons:

nothing!

2026-05-23 • via Nuitee
M
Matthias • family_with_children • de
10
2026-05-23 • via Nuitee
S
stephen • couple • gb
10
2026-05-22 • via Nuitee
M
Marc • solo_traveller • lu
9
2026-05-16 • via Nuitee
M
Martina • couple • ch
10
2026-05-16 • via Nuitee
J
Jörg • couple • at
10
2026-05-15 • via Nuitee
S
Steve • couple • us
9
2026-05-15 • via Nuitee