Bastion Heritage Hotel

Hotels
9.4 (1040 reviews)
Bedemi Zadarskih Pobuna 13 , Zadar , hr

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Great food
Cons:
Small room size
Noise issues
High pricing concerns

Categories

Cleanliness
9.51
Rooms are described as clean and well maintained in multiple reviews.
Service
9.99
Staff consistently noted as friendly and helpful across numerous reviews.
Location
9.92
The hotel location praised for being excellent with easy access.
Room Quality
8.47
Some reviews mention rooms are smaller than expected and some amenities are dated.
Amenities
8.49
Amenities like SPA usage were mentioned as charging extra, which affects guest perception.
Value for Money
8.96
Mixed feedback on pricing, with mentions that some aspects do not meet high expectations for the price.
Food and Beverage
10
Breakfast and food quality highly praised across multiple reviews.
Overall Experience
9.88
Overall guest satisfaction reported to be very high with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:35

Property Description

Luxurious Accommodations
Indulge in the individually decorated rooms furnished with handmade art-deco pieces and enjoy the comfort of air conditioning, cable TV, and minibar. Some rooms even boast charming exposed stone walls for a unique experience.

Relaxing Spa Facilities
Unwind at the Castello Spa with a sauna, hot tub, and relaxation area. Treat yourself to a variety of massages and spa treatments available on-site for an extra touch of pampering.

Exquisite Dining and Amenities
Experience fine dining at the renowned Kaštel restaurant, offering Mediterranean cuisine in elegant settings. Enjoy cocktails at the Kristal bar and start your day with a delicious buffet breakfast in the beautifully furnished restaurant or on the summer terrace.

Book now to elevate your stay at this 4-star hotel in Zadar's historic core.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 1040 reviews
Cleanliness: 9.51
Service: 9.99
Location: 9.92
Room Quality: 8.47
Amenities: 8.49
Value for Money: 8.96
Food and Beverage: 10
Overall Experience: 9.88
B
Bedő Amari • family_with_children • hu
10
2026-08-29 • via Nuitee
R
raphael • couple • br
10
2026-08-27 • via Nuitee
P
Patricia • couple • ie
8
A beautiful boutique hotel excellent location with fantastic staff
Pros:

It’s location set beside the water and access to restaurants and shops ferries and excursions

Cons:

I didn’t realise it didn’t have a swimming pool
But other than that I couldn’t fault it

2026-08-25 • via Nuitee
M
Marko • family_with_children • de
10
2026-08-25 • via Nuitee
K
Kateryna • family_with_children • ua
9
2026-08-25 • via Nuitee
M
Melissa • solo_traveller • us
10
The staff were amazing. So helpful and patient. I had an issue with my card during check out and the staff was very cons
2026-08-23 • via Nuitee
A
Andrea • couple • it
9
Pros:

Posizione
Comfort

2026-08-23 • via Nuitee
R
Richard • couple • gb
10
2026-08-22 • via Nuitee
S
Susana • extended_group • es
10
2026-08-22 • via Nuitee
M
Massimiliano • couple • it
9
2026-08-22 • via Nuitee
B
Benjamin • family_with_children • us
8
2026-08-20 • via Nuitee
O
Ori • family_with_children • il
10
2026-08-20 • via Nuitee
E
Evan • solo_traveller • au
10
2026-08-20 • via Nuitee
S
SimoneBernini • solo_traveller • it
10
2026-08-18 • via Nuitee
N
Nithya • extended_group • in
9
Short stay - very comfortable. We had an early morning departure at 6 am and the team at the hotel made sure that we got
Pros:

Good location. Very polite, cheerful and helpful staff. Spacious room !

Cons:

Really nothing that we disliked

2026-08-17 • via Nuitee
S
stefan • family_with_children • se
10
2026-08-17 • via Nuitee
G
Graham • couple • gb
9
Very comfortable place to stay.
Pros:

Great location, super friendly staff.

Cons:

Not a real breakfast buffet, was cooked to order.

WiFi was quite slow.

2026-08-17 • via Nuitee
C
Christophe • solo_traveller • be
9
Pros:

Heel goede ontvangst
Het ontbijt was subliem
Heel mooie kamer

2026-08-16 • via Nuitee
F
Frank • couple • de
10
Great location, comfortable hotel, all we want, will come again
Pros:

Stuff very friendly and always trying to help specifically at the reception. Breakfast great with high quality and great service. Location perfect to visit the old town in Zadar and to commute vua ferry boats to neighboring islands. There are also spots nearby allowing to swim in the sea. Zadar is very nice with great restaurants and a lot of options.

Cons:

not applicable

2026-08-15 • via Nuitee
M
Miguel • couple • es
9
2026-08-15 • via Nuitee