Super Collection O Alambagh Formerly BM Palace

Hotels
OYO Rooms
7.2 (63 reviews)
Plot No. 551 Jha/220, Kanpur Road , Alambagh , in

Children allowed

Facilities

Air conditioning
Room service
Family rooms
Luggage storage
Shared lounge/TV area
Fire extinguishers
Key access
Key card access
Television in common areas
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Location
Helpful staff
Good breakfast
Cons:
Cleanliness issues
No hot water
Noise disturbances

Categories

Cleanliness
5.41
Multiple mentions of unclean rooms and bedsheets.
Service
8.38
Generally helpful staff, but struggles with resolving issues.
Location
9.42
Convenient location near the airport and city attractions.
Room Quality
6.37
Issues with broken furniture and noise disturbances reported.
Amenities
6.9
Basic amenities present, issues with hot water availability.
Value for Money
5.86
Perceived as a waste of money in several reviews.
Food and Beverage
8.41
Breakfast options were praised, but overall dining amenities lack.
Overall Experience
6.88
Mixed experiences with a tendency towards negativity.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:45

Property Description

Convenient Location
Located just 8.2 km from Lucknow University and 5 km from Lucknow Junction Railway Station, Super Hotel O Alambagh Near Bus Stand is perfectly situated for both business and leisure travelers.

Comfortable Rooms
The hotel offers well-equipped rooms with modern amenities such as air conditioning, TV with satellite channels, and a private bathroom. The cozy seating area and comfortable bedding ensure a relaxing stay for guests.

Exceptional Service
Guests can enjoy free WiFi, a shared lounge, and 24-hour room service. The multilingual staff at the front desk are always available to assist guests, making sure their needs are met promptly.

Ready to experience comfort and convenience at Super Hotel O Alambagh Near Bus Stand? Book your stay now!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 63 reviews
Cleanliness: 5.41
Service: 8.38
Location: 9.42
Room Quality: 6.37
Amenities: 6.9
Value for Money: 5.86
Food and Beverage: 8.41
Overall Experience: 6.88
A
Ashok extended_group in
7
Pros:

Location

Cons:

No restaurant was available

2026-01-19 via Nuitee
A
Awdhesh family_with_children in
10
2026-01-08 via Nuitee
A
ayushi family_with_children in
1
Pros:

Nothing

Cons:

No water i. Washroom and not clean room no breakfast

2025-12-30 via Nuitee
S
Sachin family_with_children in
9
Pros:

Location

Cons:

...

2025-12-07 via Nuitee
J
Jahan Aara family_with_children in
7
Pros:

Location

Cons:

Rooms were not clean. The bedsheets were not changed and the quilt was dirty. The geyser had to be repaired.

2025-11-22 via Nuitee
A
Archana solo_traveller in
8
2025-11-11 via Nuitee
M
Makhijani solo_traveller in
5
2025-10-29 via Nuitee
E
Explore solo_traveller in
1
2025-10-15 via Nuitee
A
Ashish couple in
1
2025-10-15 via Nuitee
S
Shaik extended_group in
1
Worst Hotel Experience – Please Avoid This Place
Pros:

It is near to airport

Cons:

An absolutely pathetic stay. Every morning starts with a fight to get water — and then another fight to get hot water.

The hotel is located right beside a bar, and the entire reception area reeks of alcohol. The landline in the room doesn’t work, so every small request means multiple visits to reception. The geyser for my room was installed in the next room — meaning I could get hot water only if the other guests turned it on!

On my second morning, when I had an early flight, there was no water at all. Even after informing reception several times, nothing was fixed. I had to brush my teeth with bottled water that I purchased from them since they don’t provide it complimentary.

When I asked for the manager’s contact, the reception said there’s no manager here. The cupboards were broken, maintenance is zero, and staff are completely unhelpful. You can check my review with video on Google.

I’m writing this so no other traveller goes through this horrible experience.
Avoid this hotel at all costs – it’s an absolute waste of money and peace of mind.

2025-10-08 via Nuitee
C
Chandramani solo_traveller in
10
2025-09-19 via Nuitee
N
Nitin solo_traveller in
8
Overall stay was good. I like the stay. Best part is the location
Pros:

Property is on prime location. Easy to access everything in the city.

Cons:

Need to work on cleanliness in the hotel. Need to work on the Bedsheets cleanliness.

2025-08-28 via Nuitee
S
Sachin family_with_children in
10
Pros:

had a pleasant experience
The staff were very helpful.
Room was spacious and clean

Cons:

Over all everything was good

2025-08-20 via Nuitee
S
Singh extended_group in
10
I recently stayed at Hotel Delight, and it truly lived
Pros:

From the moment I arrived, the staff were warm, welcoming, and professional. The room was spotlessly clean, well-lit, and comfortably furnished. I especially appreciated the attention to detail—from fresh linens to complimentary toiletries. The hotel’s location was perfect, with easy access to local attractions and restaurants. Breakfast was delicious with a variety of options to suit all tastes. Overall, a wonderful experience. I’d highly recommend Hotel Delight for both business and leisure travelers.

Cons:

From the moment I arrived, the staff were warm, welcoming, and professional. The room was spotlessly clean, well-lit, and comfortably furnished. I especially appreciated the attention to detail—from fresh linens to complimentary toiletries. The hotel’s location was perfect, with easy access to local attractions and restaurants. Breakfast was delicious with a variety of options to suit all tastes. Overall, a wonderful experience. I’d highly recommend Hotel Delight for both business and leisure travelers.

2025-08-07 via Nuitee
D
Dixit family_with_children in
6
Pros:

It is impossible to sleep here piece fully.No privacy even whispering sound passes from one room to another room through chillers.Guys staying here playing DJ sound with full volume whole night you can't sleep here.Only receptionist is very humble and well cooperative always trying to resolve the issue but they were totally unable to stop the sound making by couples staying here.

2025-08-04 via Nuitee
C
Chaurasia young couple in
10
Good
Pros:

Very good

Cons:

Wow wonderful

2025-06-11 via Nuitee
P
Parmar family with young children in
9
Superb
2025-05-09 via Nuitee
M
Manish family with young children sa
8
Very good
2025-03-12 via Nuitee
S
Shakti solo traveller in
10
Exceptional
Pros:

Everyone writes and has good facilities

2025-03-04 via Nuitee
P
Psethi solo traveller in
1
Best avoided
Pros:

Location is good, food, shopping options close by.

Cons:

Rooms are not clean, esp. bedding, pillows. Bathrooms are just about ok.

2025-02-23 via Nuitee