Fortune Select Global, Gurugram - Member ITC Hotels' Group

Hotels
7.3 (128 reviews)
Global Arcade, MG Road, Gurgaon, Next to Gurudronacharya Metro Station , Gurgaon , in

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Food
Cleanliness
Helpful Staff
Cons:
Rude Staff
Old Fittings
Additional Charges for Amenities

Categories

Cleanliness
6.7
Not mentioned, but cleanliness was not highlighted positively.
Service
7.2
Front desk staff are rude and indifferent, yet some staff were helpful.
Location
8.2
Location is mentioned positively several times.
Room Quality
6.7
Quality of fittings is looking a bit old.
Amenities
7.2
Amenities described as standard, with some issues noted.
Value for Money
7.7
Value for money is affirmed in one review.
Food and Beverage
7.7
Food is mentioned positively.
Overall Experience
7
Mixed experiences, with some satisfaction noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:48

Property Description

Luxurious Accommodation
Fortune Select Global, nestled in Guragon's National Capital Region, offers modern rooms with free Wi-Fi and flat-screen TVs. Each room boasts a minibar, safe, and elegant furnishings for a comfortable stay.

Recreational Facilities
Guests can unwind in the outdoor pool or stay active in the well-equipped fitness centre. Additionally, laundry services and currency exchange are provided for convenience.

Dining Excellence
Indulge in diverse culinary experiences at the on-site restaurants - from 24-hour multi-cuisine delights at The Orchid to authentic Indian dishes at Nakshatra. Complete your day with a wide selection of beverages at the Nostradamus Lounge Bar.

Book now to experience luxury and convenience at Fortune Select Global!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Adults stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 128 reviews
Cleanliness: 6.7
Service: 7.2
Location: 8.2
Room Quality: 6.7
Amenities: 7.2
Value for Money: 7.7
Food and Beverage: 7.7
Overall Experience: 7
R
Rajeev • couple • in
7
2026-03-03 • via Nuitee
R
Rajeev • couple • in
8
2026-02-28 • via Nuitee
C
Charna • solo_traveller • in
8
2026-02-25 • via Nuitee
M
meir • family_with_children • il
7
Pros:

נחמד מיקום סביר צוות אדיב האוכל די טוב ומגוון

Cons:

התחזוקה לא טובה.
אין מתקנים שרשומים כמו ספא או החלפת כספים .המלון די מיושן

2026-02-08 • via Nuitee
L
luv • couple • in
9
2026-01-30 • via Nuitee
N
Nikita • couple • gb
7
2026-01-21 • via Nuitee
R
RAVI SHANKAR • solo_traveller • in
7
Overall good
Pros:

Breakfast was so so...ok. Nonchalant, disinterested restaurant staff. Tables weren't fully set even around 8am. Wish they could behave more cordial to customers

Cons:

Breakfast and courteousness of Restaurant staff

2026-01-19 • via Nuitee
V
Vivek • family_with_children • in
10
2026-01-09 • via Nuitee
S
Sandeep • family_with_children • in
9
Decent Good place to stay...
Pros:

Helpful and caring Staff...

Cons:

Lighting in the Room

2026-01-02 • via Nuitee
P
Peter • solo_traveller • sk
6
Was ok but for the price you can get better value
Pros:

Staff was kind

Cons:

It is slowly falling apart. I had to renew my room key everyday to get into my room.

2025-12-30 • via Nuitee
S
Shalabh • family_with_children • in
9
2025-12-21 • via Nuitee
M
Madhumita • couple • in
1
The stay was extremely below expectations. Moreover the staff was not dedicated enough to resolve issues. Hence do not r
Pros:

Location was good

Cons:

The safe in the room as well as the tv wasn’t working. The hotel staff didn’t accept calls. Additionally the Ac too had issues. Not worth the price at all.

2025-12-15 • via Nuitee
R
Rajesh • extended_group • us
1
Avoid if you can.
Pros:

Location

Cons:

Front desk staff are rude and indifferent to your needs. Housekeeping staff are ok.

2025-11-25 • via Nuitee
R
Ruhi • solo_traveller • in
7
2025-11-18 • via Nuitee
A
Anupam • solo_traveller • in
8
2025-10-03 • via Nuitee
W
Wadhwa • family_with_children • in
10
2025-09-18 • via Nuitee
V
Veer • family_with_children • in
8
Pros:

Clean and helpful staff

Cons:

Executive class room has extra charge but no Executive class facilities

2025-09-02 • via Nuitee
V
Vikas • extended_group • in
2
Property was good but the AC or room was not working and staff behavour was very rude
2025-08-06 • via Nuitee
D
Datla • extended_group • in
3
Not a comfort hotel to stay maintenance is bad
Pros:

Nothing

Cons:

Every thing

2025-08-01 • via Nuitee
V
Vinod • solo_traveller • in
8
Value for money
Pros:

Location and food

Cons:

All good

2025-07-30 • via Nuitee