Holiday Inn Express & Suites Sulphur Springs by IHG

Hotels
•
Holiday Inn Express
8.2 (319 reviews)
1521 Industrial Drive E , Sulphur Springs , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean property
Great breakfast
Comfortable rooms
Cons:
Issues with dirty room on check-in
Noise from the interstate
Some amenities needed improvement

Categories

Cleanliness
7.53
The property was very clean but encountered issues with dirty rooms on check-in.
Service
8.5
Staff was very friendly and accommodating, despite some issues with the check-in process.
Location
8.04
The area was fantastic but close to the interstate, resulting in some noise.
Room Quality
7.99
Rooms were comfortable, though there were issues with shower drainage and outdated TV.
Amenities
8.52
Good breakfast options and amenities, though some issues with water pressure.
Value for Money
8.98
Great value for the price, especially with the included breakfast.
Food and Beverage
8.03
Breakfast was excellent, but some items could be improved.
Overall Experience
8
Overall a good experience but marred by initial check-in stress.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:48

Property Description

Convenient Amenities

Relaxing Outdoor Pool

Family-Friendly Accommodation

Book now for a comfortable stay at Holiday Inn Express & Suites Sulphur Springs!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 319 reviews
Cleanliness: 7.53
Service: 8.5
Location: 8.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.98
Food and Beverage: 8.03
Overall Experience: 8
K
Kelsie • family_with_children • us
10
2026-11-05 • via Nuitee
G
Gaston • couple • us
8
2026-11-04 • via Nuitee
G
Gaston • couple • us
8
Overall hotel served its purpose for our stay.
Pros:

Overall good quality. Clean rooms, comfortable beds, good breakfast.

Cons:

WiFi to watch movies on different streaming services was not available. Was told that Optimum had not yet come to install. Most hotels carry this service so was surprised not to have it.

2026-11-04 • via Nuitee
N
Nancy • solo_traveller • us
10
Pros:

Great breakfast and friendly staff.

2026-11-02 • via Nuitee
P
Paul • solo_traveller • us
4
2026-10-29 • via Nuitee
W
Ware • couple • us
5
2026-10-26 • via Nuitee
D
Dolores • couple • us
9
We have stayed 2 years in a row and service has been excellent both times.
Pros:

Conveniently located, extremely nice staff and clean rooms.

Cons:

Nothing

2026-10-26 • via Nuitee
O
Oguzhan • extended_group • tr
10
2026-10-17 • via Nuitee
R
Randi • solo_traveller • us
8
The gentleman at the front counter was extremely kind, helpful and had knowledge of the areas local restaurants.
Pros:

The staff were very kind and helpful and hotel was clean. Easily accessible to and from the main roads.

2026-10-09 • via Nuitee
A
aprildmarch • solo_traveller • us
10
2026-10-08 • via Nuitee
L
Livia • solo_traveller • us
10
2026-09-14 • via Nuitee
M
Moser • solo_traveller • us
7
2026-09-12 • via Nuitee
B
Bruce • couple • us
8
Nice room.
Pros:

The breakfast was about average for a chain hotel. Nothing outstanding.

Cons:

Some of the food could be offered when it was fresher. Both computers in the business center did not work. The coffee dispensing machine did not work

2026-09-08 • via Nuitee
H
Hallie • solo_traveller • us
6
Pros:

The bed

Cons:

The staff was always away from their desk in the sitting room on their personal phones. We booked this place for the pool ... it was littered with bottles of alcohol dirty towels , garbage and the pool had things floating in it

2026-09-07 • via Nuitee
D
David • couple • us
10
GREAT
Pros:

Staff was so courteous

Cons:

Nothing,it was superb

2026-09-03 • via Nuitee
S
Shelia • couple • us
8
Pros:

Near expressway, quiet, clean, very good hot breakfast.

Cons:

No negatives

2026-09-01 • via Nuitee
P
Pratt • solo_traveller • us
9
2026-08-17 • via Nuitee
C
Cody • family_with_children • us
10
2026-08-09 • via Nuitee
E
Edwards • couple • us
10
2026-08-09 • via Nuitee
J
Jennifer • solo_traveller • us
9
Nice hotel with a good breakfast included in your stay
Pros:

The hotel was clean and modern. The beds were comfortable and the soap/ shampoo provided were Dove brand which I like. The breakfast was excellent- good coffee and omelets plus a nice variety of breakfast options.

Cons:

My room was near the pool so it was loud when people were at the pool. Fortunately, nobody stayed out there very late so I wasn’t disruptive to my sleep.

2026-08-07 • via Nuitee