Holiday Inn Express & Suites Sulphur Springs by IHG

Hotels
Holiday Inn Express
8.2 (315 reviews)
1521 Industrial Drive E , Sulphur Springs , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean property
Great breakfast
Comfortable rooms
Cons:
Issues with dirty room on check-in
Noise from the interstate
Some amenities needed improvement

Categories

Cleanliness
7.53
The property was very clean but encountered issues with dirty rooms on check-in.
Service
8.5
Staff was very friendly and accommodating, despite some issues with the check-in process.
Location
8.04
The area was fantastic but close to the interstate, resulting in some noise.
Room Quality
7.99
Rooms were comfortable, though there were issues with shower drainage and outdated TV.
Amenities
8.52
Good breakfast options and amenities, though some issues with water pressure.
Value for Money
8.98
Great value for the price, especially with the included breakfast.
Food and Beverage
8.03
Breakfast was excellent, but some items could be improved.
Overall Experience
8
Overall a good experience but marred by initial check-in stress.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:48

Property Description

Convenient Amenities

Relaxing Outdoor Pool

Family-Friendly Accommodation

Book now for a comfortable stay at Holiday Inn Express & Suites Sulphur Springs!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 315 reviews
Cleanliness: 7.53
Service: 8.5
Location: 8.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.98
Food and Beverage: 8.03
Overall Experience: 8
J
Jennifer solo_traveller us
9
Nice hotel with a good breakfast included in your stay
Pros:

The hotel was clean and modern. The beds were comfortable and the soap/ shampoo provided were Dove brand which I like. The breakfast was excellent- good coffee and omelets plus a nice variety of breakfast options.

Cons:

My room was near the pool so it was loud when people were at the pool. Fortunately, nobody stayed out there very late so I wasn’t disruptive to my sleep.

2026-08-07 via Nuitee
C
Cara family_with_children us
9
Clean, comfortable place to stay! Friendly staff and great location.
Pros:

We were in and out, so did not take part in breakfast. The place was clean, easy to access and clean pool too. The attendants were friendly and knowledgeable.

Cons:

Didn't find anything we didn't like.

2026-08-05 via Nuitee
K
Kristy family_with_children us
7
We would recommend
Pros:

The staff was very accommodating and nice. It was an older hotel but it was clean.

Cons:

N/a

2026-07-07 via Nuitee
N
Norma solo_traveller us
9
Pros:

Location, cleanliness

Cons:

Nothing

2026-07-06 via Nuitee
S
s solo_traveller us
9
2026-07-05 via Nuitee
J
JOSHUA couple us
10
2026-07-04 via Nuitee
M
Mickey couple us
10
2026-07-04 via Nuitee
M
Martin couple us
8
Pros:

BREAKFAST = VG

2026-07-03 via Nuitee
L
Lorrie couple us
7
Clean and comfortable with great breakfast.
Pros:

Hotel was clean and freshly updated. Breakfast was very good. Beds were comfortable.

Cons:

Didn’t restock coffee and cups in room for 2nd day stay.

2026-06-30 via Nuitee
J
Jason couple us
8
2026-06-29 via Nuitee
K
Kathleen solo_traveller us
7
Pros:

Clean, and comfortable

Cons:

It is literally on the highway. The road noise is horrible. If you stay, ask for even number room as they are not on the highway side.

2026-06-26 via Nuitee
S
Sharon solo_traveller us
9
2026-06-23 via Nuitee
D
Deloris solo_traveller us
9
2026-06-22 via Nuitee
R
Ruvym couple us
8
2026-06-19 via Nuitee
S
Sabrina family_with_children us
3
Too close to the interstate
Pros:

Nice looking in style,lighting and decor. Breakfast staff was friendly.

Cons:

Sits literally right beside the interstate and it was so loud we couldn’t sleep. Daughter had bugs in her bed and she was bitten by them. I asked for a room across the hall but they couldn’t or wouldn’t accommodate.

2026-06-07 via Nuitee
F
Fancy family_with_children us
8
2026-06-06 via Nuitee
R
Reed solo_traveller us
9
2026-06-06 via Nuitee
F
Friedrick family_with_children us
5
2026-05-28 via Nuitee
K
Kathy couple us
8
2026-05-26 via Nuitee
A
Adriane solo_traveller us
8
Easy highway access
Pros:

The bed was comfy and the breakfast was good. The chairs in the room were just right. We liked the Dove lotion. The shower felt refreshing.

Cons:

I could hear the highway noise from the room. There was an arrow for the ice machine on the 3rd floor, but nothing was there in the alcove. It was difficult to get the hand soap out of the dispenser. The toilet paper dispenser was too far away from the toilet.

2026-05-25 via Nuitee