Lotus Home Cafe

Hotels
8.6 (113 reviews)
69 Positano, Sunset town, An Thoi , Phu Quoc , vn

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Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful decorations
Cons:
Cleanliness issues
Noise disturbances
High currency exchange rates

Categories

Cleanliness
7.18
Some reviews indicate cleanliness issues and discomfort due to odors in the room.
Service
9.65
Staff were noted as friendly and helpful, with specific praises towards Nina for her assistance.
Location
9.69
Guests highlighted the excellent location, close to activities and attractions.
Room Quality
8.64
Rooms were generally appreciated, although some guests noted issues with noise and privacy.
Amenities
8.67
Amenities were seen as adequate, with some positive mentions of the rooftop and drink options.
Value for Money
8.13
Mixed feelings about pricing and hidden costs, with some complaints regarding the currency exchange rate.
Food and Beverage
7.68
Food options had mixed reviews, with some guests unsatisfied with breakfast quality and offerings.
Overall Experience
9.15
Overall, guests had a primarily positive experience despite some flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:51

Property Description

Private Beach Area and Sun Terrace
Enjoy the luxury of a private beach area and relax on the sun terrace at Lotus Home Cafe.

Family Rooms and 24-Hour Front Desk
Experience comfort and convenience in our spacious family rooms, with assistance available round the clock.

Cycling and Bike Hire
Explore the scenic surroundings of Phu Quoc with cycling opportunities and bike hire services at our 4-star hotel.

Book your stay at Lotus Home Cafe - Free Hon Thom Island Waterpark Cable Car for an unforgettable experience.

Check-in and check-out hours:

Location

Guest Reviews

8.6
Based on 113 reviews
Cleanliness: 7.18
Service: 9.65
Location: 9.69
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 9.15
T
Tatjana • couple • ee
7
Pros:

Вид с номера очень порадовал.
Сам номер просторный.

Cons:

Персонал надо было ИСКАТЬ....
Информация не предоставлена по поводу где проходят завтраки.
Сам завтрак кроме Омлета нечего брать.
Кофе только после 10:00

2026-03-07 • via Nuitee
O
Oksana • solo_traveller • ee
4
При заселении выяснилось, что утром в номере треснула плитка и они не успели это исправить. Другого номера не предложили
Pros:

Удобная кровать и хороший вай фай

Cons:

Номер уж очень подушатанный. Это совсем не 4* как заявлено. Напор воды в душе- минимальный, даже голову толком не помыть, с потолка капала вода, прямо на полочку у раковины- все вещи были мокрые. Вытяжка вся черная- не мыли наверно никогда

2026-03-05 • via Nuitee
M
Mun Jun • couple • sg
9
2026-03-03 • via Nuitee
Q
QISTINA • solo_traveller • sg
10
Everyone was nice. Xixi was nice to help us all the way while we were there.
Pros:

Tip Top!

Cons:

Nothing.

2026-02-11 • via Nuitee
P
Priit • couple • ee
8
2026-02-10 • via Nuitee
K
Kersheen • couple • my
3
2026-01-30 • via Nuitee
F
Faridah Binti • extended_group • my
10
2026-01-19 • via Nuitee
M
Maralmaa • couple • mn
7
2026-01-17 • via Nuitee
E
Ekaterina • couple • ru
10
2026-01-13 • via Nuitee
J
Jürgen • couple • de
5
Cons:

Hotel im Herzen von Sun City.

Die Toilette und das Bad sind nur durch einen Vorhang vom Schlafbereich getrennt.

Das im Preis beinhaltete Frühstück wird in einem Café ca. 100 Meter entfernt serviert. Hier gibt es die Auswahl zwischen Rührei, Sandwich oder 2 landestypische Suppen. Die Frühstücksgetränke wie Kaffee oder Saft, sind nicht Teil des angebotenen Frühstück und werden gesondert berechnet 🙄

2026-01-12 • via Nuitee
A
Anda • extended_group • ch
4
Preis-/Leistung ok. Sauberkeit mässig.
Pros:

Lage war gut. Lotus Hotel jedoch auf mehrere Standorte verteilt.

Cons:

Die Zimmer waren nicht sauber. Auch die Lobby und der Frühstücksbereich wurden nicht regelmässig gereinigt. Personal spricht kein Englisch. Aufgrund des Preises dürfen die Ansprüche nicht zu hoch sein.

2026-01-08 • via Nuitee
T
Timur • couple • ru
10
Pros:

Прекрасное месторасположение , менеджер отеля выступала в роли личного ассистента, по любым вопросам всегда была на связи, комфортный номер с великолепным видом, хорошие завтраки

Cons:

В номере отсутствовал холодильник, при этом предлагались услуги платного мини бара. Теплое пиво и кока колу так не продать)) Правда разрешили бесплатно пользоваться холодильником кафе на первом этаже

2026-01-05 • via Nuitee
P
Pocovnicu Alexandru • extended_group • no
10
2026-01-03 • via Nuitee
P
Paul • couple • gb
10
2025-12-30 • via Nuitee
V
Vadimas O • couple • gb
10
Pros:

Super clean with good location

2025-12-26 • via Nuitee
B
BELAL • couple • ae
10
Pros:

المكان نظيف والمظفين لطفاء والمكان مناسب قريب من كل شيء تقريبا

2025-12-26 • via Nuitee
K
KULNAREE • solo_traveller • th
8
Pros:

Location and decoration are great. The location is easy to walk to Sunset town Bazaar. If you want to see the firework, the staff will bring you to the rooftop.

Cons:

Air codinitioner isn't cool.

2025-12-21 • via Nuitee
V
vadim • couple • ru
5
2025-12-06 • via Nuitee
S
Shahrum • extended_group • sg
10
Wonderful stay at Lotus Home
Pros:

The location was so near to many attractions. Love the smell of coffee every time i go in. Your staff, rooms, the view especially can see fireworks. Everything is Wonderful. Hope to stay more days. Your avocado drink is so nice!

Cons:

I did not get to taste alllllll the coffee and drinks.

2025-12-03 • via Nuitee
R
Rishab • couple • mu
9
Recommended stay
Pros:

Good location with proper facilities
Staff was really friendly and caring
Spot near from activities
They decorated our room for honeymoon

Cons:

N/A

2025-12-03 • via Nuitee