Torre Diez by Grupo Amber

Hotels
7.8 (91 reviews)
0 Av. 10 entre Av. 40 y 20 norte Zazil Ha, Playa del Carmen, QROO, 77720 77720 Playa Del Carmen Quintana Roo Playa Del Carmen, Mexico , Playa del Carmen , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Non-smoking throughout
Public Bath
Infinity pool
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Affordable pricing
Cons:
Noise issues
Customer service shortcomings

Categories

Cleanliness
6.85
Noise issues from the street and poor sound insulation mentioned in multiple reviews.
Service
7.82
Mixed sentiments; some positive experiences but significant issues with customer care noted.
Location
8.85
Good location mentioned frequently, close to attractions.
Room Quality
7.31
Some rooms are well-rated, but noise issues affect overall quality.
Amenities
7.84
Good amenities noted, but lack of small kitchen appliances suggested.
Value for Money
8.29
Fair pricing for the amenities offered; some guests feel value is good.
Food and Beverage
7.35
Limited mention; no specific feedback on food quality.
Overall Experience
8.12
Overall experiences varied, indicating some guests enjoyed their stay despite setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:45

Property Description

Rooftop Pool and Garden Oasis
Torre Diez, a sustainable aparthotel near Playa del Carmen center, offers a serene escape with a rooftop pool and lush garden. Enjoy stunning city views from the sun terrace and stay connected with complimentary WiFi throughout.

Modern Amenities and Comfort
Each unit at the aparthotel is thoughtfully equipped with air conditioning, a fully furnished kitchen, a cozy seating area, and a flat-screen TV with streaming services. Relax in the private bathroom with a refreshing shower and complimentary toiletries.

Convenient Location and Access
Located close to Playa del Carmen Beach and Playacar Beach, Torre Diez also provides easy access to ADO International Bus Station and Playa del Carmen Maritime Terminal. Book your stay now and experience the perfect blend of comfort and convenience at Torre Diez.

Important information:

Remember that upon arrival, you must sign a registration card and a guest regulation in order to validate access to the accommodations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

Location