Home Away Ky Con - Serviced Apartment

Hotels
8.9 (258 reviews)
54/02 Ky Con, Phuong Nguyen Thai Binh, Quan 1, Ho Chi Minh City, Vietnam , Ho Chi Minh City , vn

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Laundry
Luggage storage
Airport shuttle
Tour desk
See all facilities

Review Highlights

Pros:
Helpful staff
Good value for money
Spacious rooms
Clean facilities
Cons:
Cleanliness issues
Noise at night
Far from some attractions
Limited dining options nearby

Categories

Cleanliness
7.86
Some comments mentioned cleanliness issues, including dirty floors and bedding.
Service
9.83
Multiple reviews highlighted helpful and friendly staff.
Location
8.87
Generally considered good, but some found it a bit far from central attractions.
Room Quality
8.82
Rooms were described as spacious and comfortable, with issues noted in a few reviews.
Amenities
8.85
Amenities were generally seen as good, but with some minor issues reported.
Value for Money
9.31
Many reviews indicated good value for the price paid.
Food and Beverage
8.86
Not specifically mentioned, so assigned standard quality for this hotel tier.
Overall Experience
8.83
Overall positive, with some concerns noted, reflecting a good experience despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:19

Property Description

Convenient Location
Located in District 1, Home Away Ky Con - Serviced Apartment is a stone's throw away from Fine Arts Museum and other popular attractions in Ho Chi Minh City.

Modern Amenities
Enjoy the convenience of a terrace, washing machine, full-day security, concierge service, and free WiFi throughout the property. The family rooms and picnic area add extra comfort to your stay.

Well-Equipped Units
Each unit features air conditioning, a flat-screen TV with streaming services, a fully equipped kitchen, and a private bathroom with premium toiletries. Some units also offer scenic views and cozy seating areas.

Book your stay at Home Away Ky Con - Serviced Apartment for a memorable and convenient experience in Ho Chi Minh City.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 258 reviews
Cleanliness: 7.86
Service: 9.83
Location: 8.87
Room Quality: 8.82
Amenities: 8.85
Value for Money: 9.31
Food and Beverage: 8.86
Overall Experience: 8.83
K
Klaudia couple pl
2
Rat infestation, terrible management, and financial manipulation – avoid this place!
Pros:

The only reason I am rating this place a 2 instead of a 1 is because of the two reception boys. They were incredibly dedicated, helpful, and hardworking. They spent an hour cleaning our room late at night, helped us catch a rodent, and even assisted us with an ATM withdrawal. The owner should be incredibly grateful to have such staff. Unfortunately, the management is a complete disaster.

Cons:

Our 5-night stay at Home Away Ky Con was in our opinion an absolute nightmare, characterized by unhygienic conditions and unethical behavior from the manager. I arrived late to find the room was poorly cleaned and covered in small animal droppings. Because of the late hour, professional cleaning wasn't available, so the reception boys spent an hour cleaning it for us. At 3:00 AM, strange noises woke us up. More droppings had appeared around our belongings and when we shook the fridge, a mouse ran out and started to run around the room! I run downstairs for the reception boys who came up to helped us catching it (picture attached). Terrified of pests, bacteria, and our belongings being ruined, we asked for a room change. The manager claimed no rooms were free in the building and offered a middle-of-the-night taxi relocation to another branch. We refused and agreed to switch rooms the next day instead. We spent the rest of the night with the lights on and barely slept.
The next day, we were exhausted. To make matters worse, the second room they gave us was also dirty, forcing us to wait another hour for it to be cleaned, which heavily disrupted our sightseeing itinerary in Ho Chi Minh City.
The manager’s behavior throughout this was and shocking. Before arriving, an employee repeatedly messaged me on WhatsApp asking me to cancel my Booking.com reservation and book directly with them for a small discount. I refused. During the midnight mouse crisis, the manager on the phone insisted again that we cancel our booking. I refused again. Although we appreciate help from reception boys, the hotel was responsible for putting us in a room where a rodent ran over our belongings and snacks. For this completely ruined night, they offered a 200,000 VND compensation (approx the price of two egg coffees in HCMC). Our entire stay was for 5 nights, costing a total of 3,400,000 VND.

2026-06-29 via Nuitee
J
Jason Harn family_with_children kr
10
Good location
2026-06-29 via Nuitee
P
Pheap couple kh
8
In conclusion, everything is great for us. Value of money and enjoy our stay.
Pros:

We found very food around the area and staff is friendly and helpful. Neighbors are nice and safe there.

Cons:

A few materials are old but they are clean. Like the wall with kid’s drawing and food stamp but I didn’t take photos because it is not serious.

2026-06-28 via Nuitee
T
Trung Thanh solo_traveller vn
8
2026-06-27 via Nuitee
L
Luan solo_traveller vn
8
Tạm so với giá tiền
Pros:

Khá ổn

Cons:

Khu lễ tân trật

2026-06-25 via Nuitee
O
orlane solo_traveller fr
10
Génial
Pros:

Jolie chambre très confortable et propre, de plus le personnel était vraiment gentils et agréable

Cons:

J’ai tout aimé

2026-06-25 via Nuitee
E
Eliza couple gb
8
2026-06-16 via Nuitee
B
Bruno couple pt
7
2026-06-15 via Nuitee
Álvaro solo_traveller es
6
Pros:

The staff were nice

Cons:

There were cocorach in the different rooms I stayed

2026-06-15 via Nuitee
M
Michele solo_traveller it
10
2026-06-14 via Nuitee
E
Erdal solo_traveller tr
10
2026-06-09 via Nuitee
K
Kyle couple us
9
Great!
Pros:

Fantastic Staff!!

Cons:

Nothing worth writing about.

2026-06-02 via Nuitee
S
Shannon couple au
9
2026-05-31 via Nuitee
A
Alanna solo_traveller au
8
Pros:

Decent space in apartment to have your suitcase/bags and not feel too crowded

2026-05-23 via Nuitee
M
Maria couple nz
8
A comfortable, easy, and stress-free stay with excellent communication and great value for money.
Pros:

Very good value for money, with a spacious room and a great location. We booked at the last minute and arrived very late with limited communication while travelling, yet the check-in process was smooth and the communication throughout was excellent.

2026-05-22 via Nuitee
L
Linh couple vn
10
2026-05-19 via Nuitee
T
thomas couple fr
7
peut mieux faire
Pros:

bien placé, silencieux, machine à laver dams le studio. Personnel très agréable et réactif. ascenseur pour les bagages.

Cons:

les draps et les serviettes doivent sont vieux, à remplacer, il faudrait des ustensiles de cuisines plus nombreux. la salle de bain doit être améliorer avec une vrai douche.

2026-05-18 via Nuitee
A
Ann-maree solo_traveller au
6
Everything you need at a good price with s good location,
Pros:

Washing machine came in very handy in the heat. Good size fridge/freezer. Good location.

Cons:

Mattress is very hard and the apartment could be a bit cleaner.

2026-05-06 via Nuitee
D
Daryna couple ua
8
2026-05-05 via Nuitee
T
Thanh Phú couple vn
9
2026-04-28 via Nuitee