Grand Mercure Mysore - An Accor Brand

Hotels
Grand Mercure
7.8 (2596 reviews)
2203 60 New Sayyaji Rao Road Nelson Mandela Circle Karnataka , Mysore , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Cons:
Poor food quality
Inconsistent service

Categories

Cleanliness
6.93
Guests noted issues with cleanliness such as unclean towels and stained surfaces.
Service
8.2
General sentiment is mixed, with both positive and negative experiences regarding staff responsiveness and overall service.
Location
8.94
Multiple reviews highlight the good location as a major advantage.
Room Quality
8.39
Positive mentions of room layout and comfort, though some concerns were raised about room service.
Amenities
8.42
Amenities are generally well-reviewed, including a good pool and breakfast options.
Value for Money
6.88
Concerns over high prices relative to the service quality suggest a lower value perception.
Food and Beverage
6.43
Negative sentiment regarding food quality and breakfast buffet organization.
Overall Experience
8.2
Mixed experiences overall; some guests enjoyed their stay while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:32

Property Description

Luxurious Accommodation
Experience comfort and style in our rooms equipped with flat-screen TVs, WiFi, and minibars for your convenience.

Relaxation and Recreation
Unwind at the spa, fitness centre, or rooftop swimming pool, offering the perfect retreat after a day of exploration.

Culinary Delights
Indulge in a variety of dining options including international flavors at 'La Uppu', authentic North Indian cuisine at 'By The Blue', and exquisite cocktails at 'Silk' bar.

Book your stay at Grand Mercure Mysore - An Accor Brand for a memorable and convenient experience in the heart of Mysuru.

Important information:

Flexible Check-in/out as mentioned with the specific room type indicates a flexibility of up to 4 hours.

Unless already included in the package, Gala Dinner’s purchase and participation is mandatory on Christmas Eve/ Christmas and New Years’. Contact the property for more details.

Official documents to provide
Please note that foreign nationals are required to provide a valid passport and visa at the time of check in. Indian nationals need to provide a government photo ID.PAN Cards will not be accepted as valid ID proof at the time of check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for Rs. 0 per person per night when using an available cot.
    Children up to and including 12 years old stay for Rs. 0 per person per night when using an existing bed.
    People no matter the age stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2596 reviews
Cleanliness: 6.93
Service: 8.2
Location: 8.94
Room Quality: 8.39
Amenities: 8.42
Value for Money: 6.88
Food and Beverage: 6.43
Overall Experience: 8.2
A
Alwyn Santhumayor solo_traveller ae
8
Good location
Pros:

Good location. However renovation of certain facilities dampen our spirits. Staff were helpful but lacked friendly customer service delivery when it comes to friendly customer service.
Breakfast staff were efficient in their duties.

Cons:

Renovation of restaurant was a dampner.

2026-05-02 via Nuitee
M
Mona couple in
8
Good, centrally located hotel with great service
Pros:

Very attentive staff. Breakfast was great and the room was spacious.
The room was well equipped with all the amenities.
They offered us complimentary tea and snacks which was thoughtful.

Cons:

Parking is a bit tight.

2026-05-02 via Nuitee
S
Saiawi couple in
8
Bad arrival, wonderful stay
Pros:

Clean, comfortable, excellent breakfast and staff and well priced

Cons:

When we arrived we were told there was an error in Booking’s inventory and that there was no room available. This was at 2am middle of the night . They provided us an interim room which was just refurbished

2026-05-02 via Nuitee
R
Ravindranath Vinod family_with_children in
10
Pros:

Excellent stay and hospitality was great!

Cons:

Nothing

2026-05-01 via Nuitee
C
calvin_henric solo_traveller in
7
2026-05-01 via Nuitee
A
Arun Elangovan extended_group in
10
Pros:

The reception staff were cordial. However, putting that extra smile will not cost anything. The kitchen staff and especially the girls and boys who serve food have excellent charm and affection for guests.

2026-04-30 via Nuitee
D
Deepika solo_traveller in
2
Cons:

I didn't like staff's responsibility
They didn't respond correctly to the customer they didn't even give a call to it's breakfast time is up they didn't even inform us
Even if we order something they didn't send the food or housekeeping sooner it was very bad experience

2026-04-30 via Nuitee
K
Kumar solo_traveller in
10
2026-04-29 via Nuitee
R
Ramakrishnan family_with_children in
8
2026-04-29 via Nuitee
S
Srinag solo_traveller in
10
2026-04-28 via Nuitee
M
Manasa solo_traveller in
6
It's ok
Pros:

Location

Cons:

Room was noisy. Check out experience was delayed. Carpet in the room was very dirty

2026-04-28 via Nuitee
R
R1yaan couple ae
8
Pros:

Yes

2026-04-27 via Nuitee
A
Abi Tamim family_with_children in
6
Great staff, excellent location. Could do better on the rooms.
Pros:

The staff were very attentive, including the wait staff at the restaurants. The FB Manager was very cooperative.

Cons:

The rooms were small, and quite outdated. The carpets were stained and overall the quality of the furnishings and materials were average for a star hotel.

2026-04-26 via Nuitee
A
Aditi couple nz
10
2026-04-23 via Nuitee
F
Fahad couple in
10
Cons:

Good 👍

2026-04-23 via Nuitee
R
Ramanaresh family_with_children sg
10
Pros:

Everything.

2026-04-22 via Nuitee
S
Shweta extended_group in
8
2026-04-22 via Nuitee
G
Ganesh family_with_children in
9
2026-04-22 via Nuitee
E
Elena family_with_children dk
8
2026-04-21 via Nuitee
G
Gerald couple in
9
2026-04-21 via Nuitee