Grand Mercure Mysore - An Accor Brand

Hotels
•
Grand Mercure
7.8 (2522 reviews)
2203 60 New Sayyaji Rao Road Nelson Mandela Circle Karnataka , Mysore , in

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Cons:
Poor food quality
Inconsistent service

Categories

Cleanliness
6.93
Guests noted issues with cleanliness such as unclean towels and stained surfaces.
Service
8.2
General sentiment is mixed, with both positive and negative experiences regarding staff responsiveness and overall service.
Location
8.94
Multiple reviews highlight the good location as a major advantage.
Room Quality
8.39
Positive mentions of room layout and comfort, though some concerns were raised about room service.
Amenities
8.42
Amenities are generally well-reviewed, including a good pool and breakfast options.
Value for Money
6.88
Concerns over high prices relative to the service quality suggest a lower value perception.
Food and Beverage
6.43
Negative sentiment regarding food quality and breakfast buffet organization.
Overall Experience
8.2
Mixed experiences overall; some guests enjoyed their stay while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:32

Property Description

Luxurious Accommodation
Experience comfort and style in our rooms equipped with flat-screen TVs, WiFi, and minibars for your convenience.

Relaxation and Recreation
Unwind at the spa, fitness centre, or rooftop swimming pool, offering the perfect retreat after a day of exploration.

Culinary Delights
Indulge in a variety of dining options including international flavors at 'La Uppu', authentic North Indian cuisine at 'By The Blue', and exquisite cocktails at 'Silk' bar.

Book your stay at Grand Mercure Mysore - An Accor Brand for a memorable and convenient experience in the heart of Mysuru.

Important information:

Flexible Check-in/out as mentioned with the specific room type indicates a flexibility of up to 4 hours.

Unless already included in the package, Gala Dinner’s purchase and participation is mandatory on Christmas Eve/ Christmas and New Years’. Contact the property for more details.

Official documents to provide
Please note that foreign nationals are required to provide a valid passport and visa at the time of check in. Indian nationals need to provide a government photo ID.PAN Cards will not be accepted as valid ID proof at the time of check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for Rs. 0 per person per night when using an available cot.
    Children up to and including 12 years old stay for Rs. 0 per person per night when using an existing bed.
    People no matter the age stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2522 reviews
Cleanliness: 6.93
Service: 8.2
Location: 8.94
Room Quality: 8.39
Amenities: 8.42
Value for Money: 6.88
Food and Beverage: 6.43
Overall Experience: 8.2
B
Bhavik • extended_group • in
8
Overall average not worth the price
Pros:

Location is good

Cons:

No playing area like pool, snooker, games etc for kids

2026-02-13 • via Nuitee
J
Juan Carlos • couple • ch
9
2026-02-09 • via Nuitee
S
Sreenivas • family_with_children • in
8
Overall a star hotel
Pros:

Clean

Cons:

Expensive and very slow checkin experience.

2026-02-08 • via Nuitee
S
SRB • family_with_children • in
10
2026-02-08 • via Nuitee
J
Jayen • couple • gb
7
Ok
Pros:

Nice clean hotel . Good location.

Cons:

Room service is terrible! App does not work and they can’t even provide a hard copy menu

2026-02-08 • via Nuitee
S
steven • couple • gb
3
2026-01-31 • via Nuitee
S
Simon • solo_traveller • gb
7
It was a fair hotel at a good price, well situated.
Pros:

Location and price was very good.

Cons:

The rooms could have been cleaner. My colleague had to change rooms on arrival as it hadn’t been cleaned properly.

2026-01-31 • via Nuitee
M
Manas Pathare • solo_traveller • gb
5
3 star!
2026-01-31 • via Nuitee
S
Sandeep • couple • in
10
Great property. Heart of Mysore
Pros:

Awesome property. Attentive staff

Cons:

Nothing much

2026-01-31 • via Nuitee
K
kenneth • couple • gb
7
Typical large chain hotel
Pros:

Room was pretty good

Cons:

So many staff but none of them doing anything useful.
Large choice of food at breakfast but all bland.

2026-01-30 • via Nuitee
D
David • solo_traveller • es
9
Good hotel, great facilities and excellent restaurant in Mysore
Pros:

Lovely hotel, rooms a little dated but comfortable. Great pool area and a fantastic restaurant - had my best meal of my India trip here - thank you chef

Cons:

Nothing. All good, just a refresh in room and bathroom decor would bring it up a level. But great stay.

2026-01-30 • via Nuitee
R
Reetika • family_with_children • in
9
Our favourite in Mysore!
Pros:

As always the location and warmth of the staff

2026-01-30 • via Nuitee
A
Ashwaq • family_with_children • gb
10
Pros:

The staff were really helpful when my husband was not feeling well on arrival.
The food on the rooftop was delicious,.the bed was comfy and breakfast was good.

2026-01-29 • via Nuitee
R
Rahul • couple • in
10
2026-01-28 • via Nuitee
G
GVR • couple • in
6
Very reasonable and not that happy
Pros:

Normally where multi cuisine food is served the water glasses are to be cleaned in hot water otherwise it would smell non-vegetarian odour …. This is what was disgusting and we were forced to outside the hotel.

Cons:

When we ordered tea to our room in the morning, we were forced to persuade by calling 8 times in one hour and this is what we didn’t like … staff needs to trained

2026-01-28 • via Nuitee
V
Vivekanand • extended_group • in
5
Pros:

Good

Cons:

D

2026-01-27 • via Nuitee
S
Suzanne • couple • us
6
Average stay.
Pros:

Rooms are small but ok.
Buffet breakfast ok.
Lights look pretty at night.

Cons:

This was written up as a five star hotel. It's not. Very tired looking pool area. Average dining facilities.
Surrounding areas are not good.

2026-01-27 • via Nuitee
D
Dharma Rao • family_with_children • in
7
2026-01-26 • via Nuitee
R
Rahil • family_with_children • in
6
2026-01-25 • via Nuitee
S
Sreenivas • extended_group • in
5
Average experience for the price
Pros:

cleanliness and minimal use of plastics.

Cons:

I had booked the rooms for overseas guests. They insisted on Passport and OCI card. Luckily, our guests had it with them. It is the responsibility of BOOKING.COM and hotels to inform customers that foreign guests need to have these documents with them. Not all foreigners come directly from airports. In our case our relatives were from USA/Australia. I was very disturbed and tensed. It spoilt my holiday. You need to display a clear message online that if a foreign national is among the guests, they will need to bring the necessary documents. While it may be a common practice among all hotels, locals may not be aware of these requirements. Overall very unpleasant experience.

2026-01-24 • via Nuitee