Ely Hotel by Chef & Brewer Collection

Hotels
•
Greene King's Pubs & Hotels
8.5 (1202 reviews)
London Road , Camberley , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean and well-equipped rooms
Friendly and hospitable staff
Cons:
Some issues with cleanliness
Minor complaints about the reception service

Categories

Cleanliness
7.96
Rooms were clean, but some reviews mentioned dirty carpet.
Service
8.93
Staff were generally friendly and helpful, although there was a minor issue with reception.
Location
8.47
Good location, quiet area separate from pub/restaurant.
Room Quality
8.42
Rooms were reported as spacious and well-equipped.
Amenities
8.95
Good selection of amenities, but some options were limited, especially in breakfast choices.
Value for Money
8.41
Reasonable price for the quality provided, mentioned in several reviews.
Food and Beverage
8.46
Food was generally good, hearty breakfast with variety.
Overall Experience
8.43
Overall positive experience, with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:50

Property Description

Charming English Country Hotel and Pub

Quaint Atmosphere: Enjoy a cozy stay with beamed ceilings, cask ales, and free Wi-Fi at our traditional English country hotel.

Convenient Location: Perfect for travelers heading to Heathrow, Gatwick, or events at Royal Ascot and Sandhurst, our hotel near the M3 is ideal.

Comfortable Accommodations: Relax in spacious rooms with crisp linens, soft duvets, and fluffy towels for a home-away-from-home experience.

Ready to experience the charm and comfort of our English country hotel and pub? Book your stay now!

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.

Kindly note the property offers early check-in for a fee.

Extra beds are by request only. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Please note that full payment is taken at the time of booking.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1202 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 8.43
P
PETER • couple • gb
10
As always when you have great people at reception
Pros:

You could come here for a holiday!

Cons:

Wi-Fi could have been a little better

2026-03-28 • via Nuitee
J
Jenny • couple • gb
10
Excellent trip will return
Pros:

everything else excellent

Cons:

lighting in room could of been better
service in restaurant slow

2026-03-26 • via Nuitee
C
Craig • family_with_children • gb
7
Lovely hotel with hiccups
Pros:

Very nice high quality rooms and bathrooms with a really warm welcoming pub on site with nice food too

Cons:

Was given a double room on arrival when we required a twin. We were then given another room but the sofa bed was broken. Had to wait for a further room to become available. All in all this took almost an hour, which after a 4 hour car journey was not ideal. You would normally expect some kind of gratuity, maybe a food discount or a drink but nothing was offered, although I didn’t ask either. I must say this would not stop me staying here again though

2026-03-26 • via Nuitee
D
Dave • couple • gb
7
Beautiful rooms but needs a few tweaks
Pros:

The room was beautifully decorated, very clean and a great size. The curtains were great quality and blocked out all light. The tea and coffee selection was great.

Cons:

Unfortunately the light on the dresser wasn't working which made getting ready tricky in the evening. The milk for the tea and coffee in the room had to be collected from the bar which is a completely separate building. Not ideal when you first wake up. Our room was next to the hallway door which people slammed against the wall as they went past. This clearly happens a lot as there is a dent in the wall! This woke us twice. On our arrival for breakfast at 9.20 the selection of pastries were nil, there were no glasses for juice and very little juice in the jug. The amount of bread left for toast meant we took the last 2 slices. The cooked breakfast was ok although I'm not sure the sausages were Cumberland as advertised. In my opinion the selection was poor therefore don't think it was worth the money.

2026-03-23 • via Nuitee
L
Linda • couple • gb
8
Pros:

Receptionist very pleasant. Hotel was very clean. Kettle in the room with good selection of teas, coffee and biscuits. Hand written note from manager in room wishing us a pleasant stay and two lovely chocolates which was nice touch. Bed super comfy and great shower over bath. Bar area was nice and staff pleasant.

Cons:

The resturant food was terrible. Noticed some diners sending food back. My partner informed the waitress the chicken burger he was served was inedible due to it being rock hard, she offered him a free pudding. He refused and was then offered his meal refunded which he accepted. I only had a starter which I ate little of I should have complained but did not.. We had continental breakfast in the morning as we did not want to take the risk of a cooked breakfast.

2026-03-23 • via Nuitee
C
Carol • couple • gb
10
Pros:

Stayed in one of the refurbished rooms with walk in shower, liked what you have done!
All the staff very friendly and professional . Food and service was excellent.😀

2026-03-23 • via Nuitee
R
Rosemary • family_with_children • gb
8
2026-03-22 • via Nuitee
M
Mark • couple • gb
8
2026-03-22 • via Nuitee
N
Nicola • solo_traveller • gb
6
Pros:

Good breakfast - though spoilt by poor, lukewarm coffee from a vacuum flask

Cons:

Room was quite dark and none of the (plentiful) lights were quite in the right place for the task or produced a good enough light.

2026-03-22 • via Nuitee
C
Christina • solo_traveller • gb
9
Another great stay at The Ely
Pros:

Easy to find, great food too

2026-03-18 • via Nuitee
R
Rachel • couple • gb
9
Lovely stay :)
Pros:

Friendly service upon arrival onwards. The receptionist couldn't be more helpful and rang across to the restaurant to ensure we didn't miss out before the kitchen closed (after a late arrival).
Also, lovely addition of nice chocolates and teas etc in the room!

Cons:

The room didn't lock when it was closed to. However, this was quickly rectified by the receptionist and we moved rooms. Something to check when closing door and don't assume it automatically locks!

2026-03-18 • via Nuitee
S
Susan • couple • gb
9
Pros:

Despite being very busy for mothers day the staff went above and beyond to make our 2 night stay as good as always.

2026-03-17 • via Nuitee
F
Fabian • extended_group • de
9
Pros:

Very nice family room with a single bed, double bed and sofa, and nice bath room
Easy, free parking right at the hotel

2026-03-17 • via Nuitee
N
Nicola • couple • gb
10
2nd stay will stay again
Pros:

Clean and friendly

Cons:

Nothing

2026-03-13 • via Nuitee
R
Robert • solo_traveller • gb
7
Very comfortable.
Pros:

Room was fine and breakfast was good.

Cons:

\\\\restusrant needs face lift.

2026-03-12 • via Nuitee
J
Jamie • family_with_children • gb
10
I love staying here and will continue to stay in this hotel throughout the year when I can because of the convience for
Pros:

I enjoy how quiet it is, I enjoy how warm and welcoming it is inside the restaurant and bar area, I enjoy the food and it is fairly priced for what you receive, I enjoy the staff that work there and they are one of the main reasons I keep coming back, they deserve all the credit because without them being such a good team and providing excellent service people wouldn’t want to come back. I also like how they now have people manning the desk in reception of the hotel through out different times of the day which is very helpful and saves the trip into the restaurant to enquire about things.

Cons:

There isn’t anything I don’t like about the property.

2026-03-09 • via Nuitee
J
Jamie • family_with_children • gb
10
2026-03-03 • via Nuitee
M
Melissa • couple • gb
10
A lovely hotel I will definitely stay again
Pros:

Clean and comfortable

Cons:

Nothing

2026-03-02 • via Nuitee
R
Richard • couple • gb
6
Comfortable bed, good value for money
Pros:

The Ely is in a very good location for us being close to our daughter’s home. We have stayed at the Ely many times over the years the beds are comfortable and well equipped.

Cons:

The heated towel rail didn’t work and this has been a common fault in several rooms in the past.

2026-03-02 • via Nuitee
A
Anastasiya • solo_traveller • de
8
Good property and friendly staff
Pros:

It was clean and very friendly staff.

Cons:

The bed was uncomfortable.

2026-03-01 • via Nuitee