Hotel City Star - Free Airport Pickup

Hotels
8.5 (1262 reviews)
8718 DB Gupta Road Paharganj New Delhi 110055 , New Delhi , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Good breakfast
Cons:
Cleanliness issues
Noisy location

Categories

Cleanliness
6.96
Multiple mentions of average cleanliness, with specific comments on unclean air conditioning leading to allergies.
Service
9.93
Staff were described as very helpful and friendly in multiple reviews.
Location
7.47
Location was often mentioned as noisy and in a not-so-safe area, though accessible.
Room Quality
8.42
Rooms were generally clean but lack of windows and ventilation were noted.
Amenities
8.95
Basic amenities provided but lacked certain comforts like slippers.
Value for Money
8.91
General consensus that the hotel offered reasonable value for the facilities.
Food and Beverage
8.46
Breakfast was good, but some guests experienced poor food quality.
Overall Experience
8.93
Mixed feelings, but overall guests reported a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:39

Property Description

Prime Location in New Delhi
Conveniently located in New Delhi, Hotel City Star - Free Airport Pickup offers a range of amenities like a fitness center, free WiFi, and a restaurant.

Comfortable Rooms and Services
Guests can enjoy air-conditioned rooms with modern facilities including a flat-screen TV, desk, and room service. The hotel also provides a free shuttle service and currency exchange for convenience.

Diverse Dining Options and Services
Start your day with a buffet breakfast and explore continental or Asian dishes. Additionally, benefit from services like a hairdresser's, business center, and 24-hour front desk assistance in English and Hindi.

Experience comfort and convenience at Hotel City Star - Free Airport Pickup. Reserve your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    People 5 years old and over stay for Rs. 750 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1262 reviews
Cleanliness: 6.96
Service: 9.93
Location: 7.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 8.93
P
poorni • extended_group • in
10
Pros:

Very convenient location and lots of good restaurants nearby . Rooms were as shown in images and the staffs are very good amd friendly

2026-03-13 • via Nuitee
M
Mark • solo_traveller • au
10
Hotel City Star is a well priced, kind & helpful home away from home in a most convenient location.
Pros:

This impressive hotel has large well appointed rooms at reasonable rates and so close to New Delhi Railway Station. The breakfast was East meets West and it was generous and delicious in a beautiful terrace setting. The travel service and additional assistance were above and beyond excellent. Thank you! This is my only go to hotel in New Delhi and its well priced. I love it!

Cons:

No swimming pool, but that is reflected in the affordable room rates.

2026-03-12 • via Nuitee
L
lifeng • couple • au
8
Very nice staff. We didn’t use the airport pick up service so I asked for a drop off. And the staff organised it for us.
Pros:

It’s very clean. Friendly staff.

Cons:

The outside of the property is very dirty.

2026-03-11 • via Nuitee
P
Philippe • family_with_children • pt
10
2026-03-10 • via Nuitee
S
Sethu • solo_traveller • in
9
Good location and comfortable stay
Pros:

Friendly and helpful staff
Food was good

Cons:

Everything was reasonable

2026-03-10 • via Nuitee
M
Marie Eve • family_with_children • ca
10
Absolument parfait pour un séjour tranquille dans le chaos de Delhi
Pros:

Tout !!!
Le personnel était incroyablement gentil , serviable et à l’écoute !

Cons:

Rien

2026-03-09 • via Nuitee
J
jannana • family_with_children • de
9
Pros:

Netter Service und sehr einladendes Restaurant auf der Dachterrasse

Cons:

Zimmer etwas in die Jahre gekommen, aber für den Preis ausreichender Standard und sauber

2026-03-09 • via Nuitee
B
Bhumika • family_with_children • de
9
2026-03-08 • via Nuitee
V
Victor • extended_group • fr
9
Parfait pour quelques jours à Delhi
Pros:

Très bon rapport qualité prix, personnel accueillant et arrangeant. Les chambres sont propres, spacieuses et modernes. Pour quelques jours à Delhi c’est parfait !

2026-03-08 • via Nuitee
I
Inagawa • solo_traveller • jp
4
2026-03-08 • via Nuitee
R
Rocio • solo_traveller • es
9
Pros:

La atención del personal en todo momento. Nos ayudaron. Nos recogieron del aeropuerto. Nos orientaron. Todo. El desayuno estaba muy rico. Suficiente y con variedad

2026-03-07 • via Nuitee
J
Javier • solo_traveller • es
8
Correcto aunque da una mala primera impresión
Pros:

Nos costó 32 euros. Eso es importante señalarlo. A ese precio genial. Limpio. Habitación amplia. Buen desayuno

Cons:

El barrio no es para espíritus sensibles

2026-03-07 • via Nuitee
K
KYOHEI • family_with_children • jp
10
2026-03-06 • via Nuitee
C
Chisako • solo_traveller • jp
10
2026-03-05 • via Nuitee
E
Eva • family_with_children • cz
8
Pros:

The hotel has s good location as a starting point for exploration Delhi. The transfer from airport worked perfectly, also the stuff in the hotel is friendly and helpfull. Nice breakfast. OK hotel room.

Cons:

The sheets and towels were little bit worn already. The bathroom and general cleanliness of the room could have been better ( we still had certain "sticky" feeling).

2026-03-05 • via Nuitee
B
Ben • couple • za
8
Was a great stay for two travellers on a tight budget. While not in the main central area, the location was still okay.
Pros:

- The staff were incredible, attended to every need instantly. Even made us a pizza at 3am on arrival from the airport
- Good bathroom facilities , always hot water and good pressure
- Very good value for money for travellers on a budget

Cons:

- Breakfast lacked a bit of options. Restaurant was a bit basic.

2026-03-03 • via Nuitee
T
THE JOCHUS GIRL • family_with_children • au
8
Very Good
Pros:

Hotel food, stay very good and all attractions every body must visit afternoon time Swaminarayan Akshardham

Cons:

Hotel inside room is very good But OUT SIDE to crowd and to much pollution, walking distance railway station but its not good (pollution), use only Taxi or at least uber auto taxi, I Recommend to prefer package tour and stay hotel, and also i prefer TAXI OR RENT A CAR

2026-03-03 • via Nuitee
S
Song • couple • jp
10
인도여행에서 제일 좋았던 호텔
Pros:

직원분들 모두 친절해요!!! 특히 카운터 직원분 정말 친절하십니다. 택시 서비스도 있고, 조식이 진짜 엄청 맛있습니다. 밖에서 먹는 것도 좋지만, 브런치로 꼭 챙겨먹고 나가시는 걸 추천해요. 방도 무난하게 깨끗합니다!! 이번 인도여행에서 가장 만족한 호텔👍👍👍

Cons:

딱히 없음.

2026-03-02 • via Nuitee
N
Nadine • family_with_children • at
9
2026-03-02 • via Nuitee
D
David • couple • il
10
Excellent hotel in Delhi
Pros:

The hotel team is excellent, they provide a great service.
The food in the restaurant is delicious.

2026-03-02 • via Nuitee