Novotel Aix-en-Provence Pont de L'Arc

Hotels
•
Novotel
8 (463 reviews)
Avenue Arc de Meyran , Aix-en-Provence , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Cons:
Cleanliness issues
Room conditions

Categories

Cleanliness
7.58
Inconsistent cleanliness noted, especially in bathrooms.
Service
9.05
Personnel charmant et à l'écoute, with some positive mentions of staff.
Location
9.09
Good location for exploring the area, easy parking.
Room Quality
7.04
Rooms deemed cold and lacking modernity by some guests.
Amenities
8.07
Basic amenities met expectations, but some improvements mentioned.
Value for Money
7.03
Guests felt the price did not always match the experience.
Food and Beverage
8.08
Breakfast and dining options received good remarks.
Overall Experience
8.05
Overall satisfaction with a mix of positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:34

Property Description

Luxurious Outdoor Pool

Indulge in the refreshing outdoor swimming pool at Novotel Aix-en-Provence Pont de l'Arc, offering a perfect spot to unwind and soak up the sun during your stay.

Modern Amenities

Experience ultimate comfort with air conditioning, a flat-screen TV, and a private bathroom with a bathtub in every room. Stay connected with free Wi-Fi throughout the property.

Convenient Facilities

Start your day right with a delicious buffet breakfast and explore the on-site restaurant, bar, meeting rooms, and complimentary closed parking. Easy access to the historic center, TGV station, and Marseille-Provence airport adds to the convenience.

Come and experience luxury at Novotel Aix-en-Provence Pont de l'Arc - Book your stay now!

Important information:

Please note that guests are required to show the credit card used for the reservation upon check-in.

Up to 2 children (15 years and under) stay free when sharing with parents.

Please note that children under 16 years old can enjoy breakfast for free.

Please note that the half board rate includes dinner for 2 adults. A supplement applies for the dinner of children.Swimming pool: Closed from Mon, Oct 27, 2025 until Sun, Apr 12, 2026

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 463 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.03
Food and Beverage: 8.08
Overall Experience: 8.05
A
Aline • extended_group • fr
8
2026-01-30 • via Nuitee
D
DELPHINE • solo_traveller • fr
10
2026-01-26 • via Nuitee
C
CHRISTINE • couple • fr
9
AU TOP
Pros:

La qualité de l’accueil et notamment au bar avec une mention spéciale pour Romain un serveur souriant , aimable et humain .

2026-01-24 • via Nuitee
A
Alexandra • family_with_children • fr
7
Fonctionnel
Pros:

Praticité

Cons:

Nourriture très réchauffée
Vue sur le parking…

2026-01-19 • via Nuitee
A
Alexandra • solo_traveller • fr
7
2026-01-19 • via Nuitee
F
François • couple • fr
8
2026-01-19 • via Nuitee
B
Banos • family_with_children • fr
8
On a passée un super séjours en famille
Pros:

La piscine un gros plus, et l’emplacement très proche d’Aix en Provence

2026-01-19 • via Nuitee
L
Laurent • couple • fr
10
Très sympa !!!
Pros:

Personnel à l écoute, souriant et poli.

Cons:

Les places de parking handicapés avec des voitures qui n ont pas de badges. Obligé de mettre la voiture au bout du parking. À parfaire !!!

2026-01-19 • via Nuitee
V
Virginie • family_with_children • fr
9
2026-01-19 • via Nuitee
N
Nicolas • family_with_children • fr
10
Pros:

Accueil, service et restauration

Cons:

Climatisation moyenne

2026-01-19 • via Nuitee
M
maria Jose • couple • be
7
Pros:

Nous avons trouvé la caution excessive pour un séjour d'une nuit.

2026-01-19 • via Nuitee
M
Maurizio • family_with_children • it
9
2026-01-19 • via Nuitee
R
Radia • family_with_children • fr
10
2026-01-19 • via Nuitee
O
Oscar • family_with_children • es
7
2026-01-18 • via Nuitee
D
Danny • couple • nl
6
Prima hotel, vreselijke bedden
Pros:

Prima hotel voor een tussenstop, loopafstand van de stad. Met het raam dicht geen last van de snelweg. Het oogt al met al gedateerd, al hebben ze de kamers en de receptie wel vernieuwd. In januari alle ruimte om te parkeren.

Cons:

De bedden zijn alles behalve comfortabel; het voelt als chemisch schuim waar je op ligt, voorgevormd door degene voor je. Daarnaast lig je op een laken, waaronder een plastic laag zit. Hierdoor ademt het bed niet (warm en plakkerig) en klinkt het alsof je op een plastic zak ligt als je omdraait.

2026-01-17 • via Nuitee
V
Virginie • family_with_children • fr
8
2026-01-13 • via Nuitee
P
Paul • solo_traveller • nl
8
2026-01-12 • via Nuitee
A
Alessia • family_with_children • it
8
Funzionale e comodo per una tappa durante il viaggio
Pros:

Accessibile immediatamente dall’autostrada, comodo ai servizi della cittadina
Letto comodissimo, stanza pulita

Cons:

Struttura spartana
Il ristorante dell’albergo era chiuso

2026-01-09 • via Nuitee
N
Nadia • family_with_children • be
10
Pros:

Very kind personnel, all ready room, super comfortable bed and pillows.

2026-01-04 • via Nuitee
S
Silvestre • family_with_children • es
8
Estada d'una nit, per viatge en ruta
Pros:

Bona ubicació. Personal atent.

Cons:

El restaurant era tancat. Les instal·lacions -tot i ser correctes- comencen a mostrar un cert desgast.

2026-01-03 • via Nuitee