Novotel Aix-en-Provence Pont de L'Arc

Hotels
Novotel
8 (557 reviews)
Avenue Arc de Meyran , Aix-en-Provence , fr

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Cons:
Cleanliness issues
Room conditions

Categories

Cleanliness
7.58
Inconsistent cleanliness noted, especially in bathrooms.
Service
9.05
Personnel charmant et à l'écoute, with some positive mentions of staff.
Location
9.09
Good location for exploring the area, easy parking.
Room Quality
7.04
Rooms deemed cold and lacking modernity by some guests.
Amenities
8.07
Basic amenities met expectations, but some improvements mentioned.
Value for Money
7.03
Guests felt the price did not always match the experience.
Food and Beverage
8.08
Breakfast and dining options received good remarks.
Overall Experience
8.05
Overall satisfaction with a mix of positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:34

Property Description

Luxurious Outdoor Pool

Indulge in the refreshing outdoor swimming pool at Novotel Aix-en-Provence Pont de l'Arc, offering a perfect spot to unwind and soak up the sun during your stay.

Modern Amenities

Experience ultimate comfort with air conditioning, a flat-screen TV, and a private bathroom with a bathtub in every room. Stay connected with free Wi-Fi throughout the property.

Convenient Facilities

Start your day right with a delicious buffet breakfast and explore the on-site restaurant, bar, meeting rooms, and complimentary closed parking. Easy access to the historic center, TGV station, and Marseille-Provence airport adds to the convenience.

Come and experience luxury at Novotel Aix-en-Provence Pont de l'Arc - Book your stay now!

Important information:

Please note that guests are required to show the credit card used for the reservation upon check-in.

Up to 2 children (15 years and under) stay free when sharing with parents.

Please note that children under 16 years old can enjoy breakfast for free.

Please note that the half board rate includes dinner for 2 adults. A supplement applies for the dinner of children.Swimming pool: Closed from Mon, Oct 19, 2026 until Sun, Apr 11, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 557 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.03
Food and Beverage: 8.08
Overall Experience: 8.05
Q
Quentin solo_traveller be
10
2026-07-18 via Nuitee
S
Stéphanie family_with_children ca
8
2026-07-18 via Nuitee
M
Michaela couple at
7
Perfekt für eine Übernachtung auf der Durchreise
Pros:

Gute Lage für Durchreise- Frühstück war super!

Cons:

Ziemlich altes Hotel- allerdings nett renoviert - Pool viele Leute, viel Chlor

2026-07-17 via Nuitee
T
Toby family_with_children gb
9
Pros:

Front reception staff were very welcoming and professional, very sympathetic about a late bag and the bar staff were happy to accommodate a late drink at the bar. All staff during stay from cleaners to restaurant staff were very friendly and always professional. Clearly not expecting a 5 star hotel but service was better than that received in many 5 star hotels!

Cons:

Nothing, no frills and get what you pay for and more

2026-07-16 via Nuitee
I
Iuliia family_with_children ua
9
Pros:

Все было чисто, убрано. В душевой есть шампунь, гель. Отличные завтраки( с 6:30-9:30) очень удобно, когда нужно рано выехать. На территории отеля во внутреннем дворе есть бассейн.

2026-07-15 via Nuitee
G
Gilles solo_traveller fr
7
Trop cher.
Pros:

Le côté piscine ! Et la recharge électrique pour les VE.

Cons:

Le prix !

2026-07-15 via Nuitee
K
Kerry solo_traveller gb
8
Clean modern room and nice pool
Pros:

Clean, modern, safe pool for kids not to deep. Nice green garden area. Restaurant and bar. Little bit out of Aix town, around €10-12 euro taxi into centre. You can walk to some shops over the main road in about 15 mins.

Cons:

Property was dated from the outside but modern inside so was fine. You could hear main road traffic from the pool. But didn’t bother us particularly

2026-07-15 via Nuitee
M
miroslav solo_traveller rs
10
2026-07-15 via Nuitee
I
Iuliia family_with_children ua
9
2026-07-15 via Nuitee
J
Juliana family_with_children br
9
Ótimo ponto para conhecer Provence
Pros:

Da piscina. Da opção de estacionamento. Da localização para visitar vários pontos de Provence de carro.

2026-07-14 via Nuitee
R
Remo extended_group it
5
Per essere un 4 stelle ci ha molto deluso
Pros:

Gentilezza del personale.

Cons:

L’hotel è vicino l’autostrada è scomodo per raggiungere il centro città .
Avendo scelto la mezza pensione , il menù della cena era scarso .
Al nostro arrivo abbiamo trovato il divano letto con lenzuola strappate , ma prontamente sostituite .
Ventola del bagno cieco non funzionante .

2026-07-14 via Nuitee
O
Océane family_with_children fr
10
2026-07-13 via Nuitee
K
Knychala solo_traveller be
8
Pros:

La situation était genial pour nous, nos amis habitent château neuf le rouge

2026-07-12 via Nuitee
F
Florence extended_group fr
3
Cons:

piscine sale
consommation sur place hors de prix

2026-07-11 via Nuitee
C
cristina family_with_children it
9
2026-07-10 via Nuitee
E
Erika family_with_children hu
9
A comfortable hotel with easily accessible by car, with safe and secure parking
Pros:

A pleasant hotel located on the outskirts of the city, with excellent parking facilities and convenient public transport connections to the city center. The staff are exceptionally friendly, and the rooms are spacious enough, clean, and well equipped. The hotel also features a beautiful garden and a wonderful swimming pool, perfect for relaxing after a day of sightseeing. Both breakfast and dinner are delicious, with a wide variety of dishes to choose from. We had a wonderful stay and would gladly come back.

2026-07-08 via Nuitee
H
Henriette family_with_children dk
8
2026-07-08 via Nuitee
A
Ahn solo_traveller kr
8
2026-07-08 via Nuitee
J
Jacqueline family_with_children fr
10
The definition of staycation is what Novotel is all about.
Pros:

The place was perfect for us including our cat. Room is neat and clean. Everyone is so lovely especially Jerome at the reception who was extremely kind regarding our requests at night. Breakfast was awesome, the food and the staff were great. Pool was refreshing.

Cons:

Pool wasn't cleaned regularly with some leaves falling on it. Having a plant beside the pool was not a good idea, I think.

2026-07-07 via Nuitee
E
escande family_with_children fr
7
2026-07-07 via Nuitee