Novotel Aix-en-Provence Pont de L'Arc

Hotels
Novotel
8 (480 reviews)
Avenue Arc de Meyran , Aix-en-Provence , fr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Cons:
Cleanliness issues
Room conditions

Categories

Cleanliness
7.58
Inconsistent cleanliness noted, especially in bathrooms.
Service
9.05
Personnel charmant et à l'écoute, with some positive mentions of staff.
Location
9.09
Good location for exploring the area, easy parking.
Room Quality
7.04
Rooms deemed cold and lacking modernity by some guests.
Amenities
8.07
Basic amenities met expectations, but some improvements mentioned.
Value for Money
7.03
Guests felt the price did not always match the experience.
Food and Beverage
8.08
Breakfast and dining options received good remarks.
Overall Experience
8.05
Overall satisfaction with a mix of positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:34

Property Description

Luxurious Outdoor Pool

Indulge in the refreshing outdoor swimming pool at Novotel Aix-en-Provence Pont de l'Arc, offering a perfect spot to unwind and soak up the sun during your stay.

Modern Amenities

Experience ultimate comfort with air conditioning, a flat-screen TV, and a private bathroom with a bathtub in every room. Stay connected with free Wi-Fi throughout the property.

Convenient Facilities

Start your day right with a delicious buffet breakfast and explore the on-site restaurant, bar, meeting rooms, and complimentary closed parking. Easy access to the historic center, TGV station, and Marseille-Provence airport adds to the convenience.

Come and experience luxury at Novotel Aix-en-Provence Pont de l'Arc - Book your stay now!

Important information:

Please note that guests are required to show the credit card used for the reservation upon check-in.

Up to 2 children (15 years and under) stay free when sharing with parents.

Please note that children under 16 years old can enjoy breakfast for free.

Please note that the half board rate includes dinner for 2 adults. A supplement applies for the dinner of children.Swimming pool: Closed from Mon, Oct 27, 2025 until Sun, Apr 12, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 480 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.03
Food and Beverage: 8.08
Overall Experience: 8.05
A
Alberto family_with_children it
8
2026-04-04 via Nuitee
J
Jack couple ie
5
2026-04-04 via Nuitee
R
Ramona Adina extended_group es
10
Excelente ubicación. El personal muy amable y la comida excelente.
2026-04-02 via Nuitee
A
Aïda couple fr
10
Merveilleuse et extraordinaire. Nous vous le recommandons.
Pros:

Bonjour. Nous avons été merveilleusement bien reçu. 😃Une équipe très professionnelle.
Encore merci,🙏🙏 nous avons été quatre dames très exigeante, vous avez su satisfaire nos désirs.Un grand merci à vous tous.

Je renouvelle ma réservation.

2026-04-02 via Nuitee
J
Jean François family_with_children fr
10
Très bon accueil et à l'écoute du client. Chambre spacieuse et confortable. Très bon restaurant.
Pros:

Très bon accueil et à l'écoute du client. Chambre spacieuse et confortable. Restauration de très bonne qualité.

2026-03-23 via Nuitee
B
Bruno solo_traveller fr
9
Séjour très agréable
Pros:

Qualité de l’accueil et du service

Cons:

Ras

2026-03-11 via Nuitee
M
Matthieu family_with_children fr
10
Halte sur le retour des vacances
Pros:

Hôtel proche de l'autoroute, idéal pour couper la route en 2.
Le petit déjeuner était extraordinaire !

2026-03-09 via Nuitee
E
eric couple fr
8
tres bien donne envie de revenir
Pros:

accueil et la qualite du petit dejeuner
les bornes tesla

2026-03-07 via Nuitee
C
claude solo_traveller fr
10
2026-03-04 via Nuitee
E
Elodie family_with_children fr
6
2026-03-02 via Nuitee
J
Javier solo_traveller fr
10
Pros:

Welcoming staff, good value for money, great breakfast, good shower. Good room for a family with kids with a sofa bed. We were offered some drinks on arrival. Nice bar to relax and read before going to bed.
Free parking onsite.
Easy to reach from the road.

2026-02-28 via Nuitee
J
Julien family_with_children fr
8
Parfait pour une nuit à Aix-en-Provence
Pros:

Hôtel propre et confortable, la chambre familiale était suffisamment grande. Très bon restaurant, très bon petit-déjeuner, accueil sympathique et professionnel.

2026-02-28 via Nuitee
L
Lucie family_with_children fr
9
2026-02-26 via Nuitee
F
Fernando solo_traveller it
9
2026-02-25 via Nuitee
M
Melissa couple fr
10
C’était super, personnel de réception très accueillant et réactif
2026-02-22 via Nuitee
A
Aline extended_group fr
8
2026-01-30 via Nuitee
D
DELPHINE solo_traveller fr
10
2026-01-26 via Nuitee
C
CHRISTINE couple fr
9
AU TOP
Pros:

La qualité de l’accueil et notamment au bar avec une mention spéciale pour Romain un serveur souriant , aimable et humain .

2026-01-24 via Nuitee
A
Alexandra family_with_children fr
7
Fonctionnel
Pros:

Praticité

Cons:

Nourriture très réchauffée
Vue sur le parking…

2026-01-19 via Nuitee
F
François couple fr
8
2026-01-19 via Nuitee