Ambassador Transit Hotel - Terminal 2

Hotels
7.9 (276 reviews)
60 Airport Boulevard, Singapore Changi Airport Terminal 2 #03-136, Departure Trasnit Lounge , Singapore , sg

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Fax/photocopying
Non-smoking throughout
Adult only
Beauty Services
Pedicure
Fire extinguishers
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Clean rooms
Functional amenities
Cons:
High price
Small room sizes
Low water pressure in shower
Inadequate food service

Categories

Cleanliness
7.79
Mixed reviews regarding cleanliness, some comments indicate it's clean but others mention issues.
Service
8.76
Staff described as helpful and friendly, contributing positively to the service rating.
Location
9.3
Conveniently located, favorable comments on accessibility from terminals.
Room Quality
7.25
Comments about small room sizes and lack of windows negatively impact this rating.
Amenities
7.78
Amenities like coffee machines mentioned as inadequate; however, some rooms offered good features.
Value for Money
6.74
Criticism regarding high prices compared to the perceived quality and experience.
Food and Beverage
7.29
Food received mixed feedback with some stating it was average.
Overall Experience
8.26
Overall experience was positive despite some issues; it meets the needs for layover stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:56

Property Description

Convenient Location
Located within Changi Airport Terminal 2, the Ambassador Transit Hotel provides easy access in the Departure/Transit Lounge South. Perfect for travelers with long layovers or early flight departures.

Hourly Accommodations
Offering flexible hourly accommodations with a minimum 6-hour block charge, guests can rest and rejuvenate in between flights. Ideal for travelers seeking a comfortable and convenient stay without leaving the airport.

24-hour Assistance
With a 24-hour front desk available, guests can seek assistance on luggage collection, onward boarding pass, or re-entering the transit area. Enjoy a seamless and stress-free stay with round-the-clock support at your fingertips.

Ready to experience a comfortable and convenient stay at Ambassador Transit Hotel – Terminal 2 (AIRSIDE), Singapore? Book now to secure your transit oasis in Changi Airport.

Important information:

Please note that the hotel is located in the transit area, and guests must not clear the immigration.

Guests are requested to provide flight details and check-in time during booking for processing.

Guests checking in from Singapore to the hotel must be check-in on an outbound flight. A valid traveling document must be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 276 reviews
Cleanliness: 7.79
Service: 8.76
Location: 9.3
Room Quality: 7.25
Amenities: 7.78
Value for Money: 6.74
Food and Beverage: 7.29
Overall Experience: 8.26
Y
YU NIENG • solo_traveller • my
7
2026-05-09 • via Nuitee
T
Thi Khanh Linh • family_with_children • vn
10
2026-05-09 • via Nuitee
S
Suzanne • solo_traveller • au
8
2026-05-09 • via Nuitee
C
Callan • solo_traveller • au
5
2026-05-09 • via Nuitee
V
Vasanth • couple • in
10
2026-05-07 • via Nuitee
L
Lin • solo_traveller • au
10
Overall, a pleasant and relaxing stay.
Pros:

Convenient and clean

Cons:

A steep step to the bathroom

2026-05-06 • via Nuitee
J
Jan • couple • au
10
2026-05-05 • via Nuitee
Y
Yamuna • solo_traveller • my
10
Few hours of stay but was great
Pros:

Clean and location very close to our gates

Cons:

Everything
Was good

2026-05-05 • via Nuitee
J
Jeff • solo_traveller • au
10
2026-05-05 • via Nuitee
J
Julie • solo_traveller • au
7
Don’t eat here. Just rest and shower and you won’t be disappointed
Pros:

Quick and easy to access

Cons:

Definitely skip the meal offered was cold (not hot) as should have been and stale . Shower was good and the rest for 4 hours in between flights was great

2026-05-04 • via Nuitee
A
Adrian • solo_traveller • au
9
Pros:

A hotel inside the airport is handy. It is clean and quiet. A very comfortable place to get a few hours of sleep during a night time stop over.

Cons:

It is quite expensive for the time you have but i probably necessary.

2026-05-04 • via Nuitee
I
Iain • solo_traveller • gb
9
Excellent
2026-05-03 • via Nuitee
K
Kelly • solo_traveller • au
5
2026-05-03 • via Nuitee
B
Brent • solo_traveller • ca
6
2026-05-03 • via Nuitee
T
Tim • solo_traveller • au
2
2026-05-02 • via Nuitee
N
Nicole • couple • au
4
Expensive and uncomfortable. Staff were lovely
Pros:

There was a bed and shower

Cons:

The bed was the hardest I have ever slept on. So uncomfortable.
Very limited food options for included meals.

2026-05-01 • via Nuitee
B
Brian • solo_traveller • au
8
Pros:

Everything except the air-conditioning.

Cons:

The air-cond was too cold in Room 324. The controller was not adjustable and seems to be in a constant state of error.

2026-05-01 • via Nuitee
J
Jonathan • solo_traveller • au
9
Pros:

Loved that breakfast was included

Cons:

A little difficult to find. The lift needs a notice near the door.

2026-05-01 • via Nuitee
L
Lisa • couple • au
9
Enjoyable but expensive
Pros:

Breakfast was good ,convenient location.

Cons:

Price for 1 night was at the top fir what yo
u actually get for your money.

2026-04-29 • via Nuitee
C
Constance • solo_traveller • au
7
Good rest and good food
Pros:

It was quiet, clean and adequate. The shower had a jungle shower head, that was really nice. Also I really liked the meal at the Ambassador lounge which was included in my stay.

Cons:

The bed was so hard! Even though I was desperately tired I had to get up after 4 hours. Also I was surprised that the bathroom wasn't in the room but it was fine, I didn't meet any other guests.

2026-04-29 • via Nuitee