Ambassador Transit Hotel - Terminal 3

Hotels
7.9 (1718 reviews)
65 Airport Boulevard, Singapore Changi Airport Terminal 3 #03-15, Departure Transit Lounge, Level 3 , Singapore , SG

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Soundproof rooms
Spa/wellness center
Non-smoking throughout

Review Highlights

Pros:
Clean rooms
Convenient location
Cons:
Hard beds
Poor service

Categories

Cleanliness
8.11
The rooms were noted as very clean in multiple reviews.
Service
7.58
Some negative feedback on staff engagement, although standard service for hotel tier.
Location
9.12
Highlighted as perfect for transit passengers and very convenient.
Room Quality
7.57
Mixed sentiments with some comments on hard beds and the need for refurbishment.
Amenities
8.1
Generally regarded as providing the basic amenities needed for a short stay.
Value for Money
7.56
Some concerns about pricing and value received for short stays.
Food and Beverage
7.11
Various opinions on food quality and value, certain complaints noted.
Overall Experience
8.08
Overall, a satisfactory option for transit accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:36

Property Description

Convenient Transit-Style Accommodations

  • Located within Singapore Changi Airport
  • Ideal for travelers with layovers or early morning flights

Fitness Centre and Free WiFi

  • Stay active and connected during your stay
  • Complimentary WiFi for all guests

Comfortable Rooms with Amenities

  • Spacious rooms with a seating area
  • Enjoy entertainment with a flat-screen TV

To enjoy a comfortable stay at Ambassador Transit Hotel - Terminal 3 with convenient amenities and transit-style accommodations, book now.

Important information:

Please note that the hotel is located in the transit area, and guests must not clear the immigration. Guests are requested to provide flight details and check-in time during booking (under Special Requests) for processing. Guests checking in from Singapore to the hotel must be check-in on an outbound flight.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

7.9
Based on 1718 reviews
Cleanliness: 8.11
Service: 7.58
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 7.11
Overall Experience: 8.08
C
Caroline • solo_traveller • me
7
2026-10-24 • via Nuitee
K
Kevin • couple • gb
4
Location at a price, poor sleep.
Pros:

Clean, quiet, airside hotel for grabbing some sleep between long-haul flights.

Cons:

Check in process was poor, taking a full 20 mins, despite pre-booking. Don't accept Apple Pay or Amex (despite holding Amex card as security and trying to process payment). Not what you need after a 11 hr flight, with body clock at 4am. This is a Transit Hotel, so sleep is essential. Sadly, beds were rock hard, feeling more akin to box springs than mattresses. Pillows were rock hard, with no alternatives. Only given 11 hr access, rather than expected 12 hrs, with no explanation. Overall, expected much better for the premium price. Location is the only benefit.

2026-10-24 • via Nuitee
E
Elizabeth • couple • ca
9
Great option for staying overnight between flights
Pros:

Location if perfect. If you are on a connecting flight, you don’t have to leave the terminal or go through immigration

Cons:

Facilities were great. It had everything you need for a quick stay.

2026-10-24 • via Nuitee
K
Kimiora • couple • nz
9
Just what we needed after 13.5hrs in the air
Pros:

Location A+++very comfortable twin room

Cons:

The noise from outside ( tarmac side) was a bit loud but it’s an airport I get it..

2026-10-24 • via Nuitee
A
Alisa • extended_group • nz
8
2026-10-22 • via Nuitee
A
Amy • couple • au
10
2026-10-21 • via Nuitee
L
Lucy • family_with_children • au
6
Nice comfy bed for a short stay in the airport, clean room
Pros:

Staff were friendly, they lent me an adapter charger for my plug which helped me when I was low on battery. The rooms were clean

Cons:

Rooms a bit dated. When I landed I asked the staff where is food to eat, they said the food court, there was nothing healthy or a good option for a one year old in the food court. There was a lounge just next door to the hotel with more of a selection they should recommend this one next time. Or downstairs there are more restaurants, maybe make people more aware rather than just pointing at the food court

2026-10-21 • via Nuitee
J
JOHN • couple • nz
8
Pros:

Prefect location when in transit. Quiet, clean and a great shower.

Cons:

Everything was great but it would have been great to have had a disposable razor in the bathroom.

2026-10-21 • via Nuitee
R
Russell • extended_group • au
7
Pros:

Staff where great and helpful rooms where clean and tidy and suited our needs

Cons:

Only thing I didn't like was the aircondishnig

2026-10-21 • via Nuitee
A
Angelika • couple • de
8
Zweckmäßigen Hotel im Transitbereich des Flughafens
Pros:

Lage, bequeme Betten

2026-10-20 • via Nuitee
S
Stephanie • solo_traveller • gb
8
2026-10-20 • via Nuitee
B
Bond • solo_traveller • au
8
Cons:

No fridge in the room

2026-10-20 • via Nuitee
S
Susan • solo_traveller • nz
7
Pros:

The room was clean and comfortable with good sized bathroom. Enough space in the room to do some yoga between long haul flights as well as sleep in good quality sheets. Easy to find, in the middle of Terminal 3.

Cons:

Expensive for a six hour stay but happy I chose it for the convenience and comfort

2026-10-19 • via Nuitee
P
Phillip • couple • au
8
Pros:

Clean, quiet and comfortable

2026-10-19 • via Nuitee
D
Dana • couple • au
10
Pros:

Easy, clean and comfortable and has everything u need.

2026-10-18 • via Nuitee
N
Nandhini • family_with_children • in
10
2026-10-17 • via Nuitee
M
marc • solo_traveller • de
8
Ideal wenn man nicht einreisen will und Ruhe sucht
Pros:

Sehr freundlicher, prompter Service.

Cons:

Fensterloser Raum, Bett hätte etwas länger sein können. Ging aber für Transitaufenthalt.

2026-10-17 • via Nuitee
M
Michelle • couple • nz
7
Paid for convenience and location
Pros:

Location was excellent. We landed just after midnight and we could check in within 15mins of landing

Cons:

Bathroom needs to be cleaned thoroughly and we could hear people walking down the corridor and talking

2026-10-17 • via Nuitee
P
Phull • family_with_children • au
10
2026-10-16 • via Nuitee
M
Meredith (Meri) • couple • au
7
Staff were friendly but put me in the wrong room which they corrected after I complained..
2026-10-16 • via Nuitee