Hotel Costanera - Caja Los Andes

Hotels
8.6 (41 reviews)
1035 Avenida Arturo Prat , Valdivia , cl

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Safety deposit box
Tour desk
Sauna
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value
Cons:
Cleanliness issues
Limited room amenities
Breakfast variety

Categories

Cleanliness
7.9
Several reviews mentioned issues such as unclean rooms and unsatisfactory towel hygiene.
Service
9.4
Consistently praised for staff friendliness and helpfulness.
Location
9.4
Highly rated for its convenience and proximity to attractions.
Room Quality
7.9
Some reviews noted that the rooms were cold and lacked proper amenities.
Amenities
8.4
Facilities are generally well-regarded, but WiFi and fans could improve.
Value for Money
8.9
Good value considering the location and overall service.
Food and Beverage
7.9
Breakfast variety is lacking; however, some found it satisfying.
Overall Experience
9
Many guests enjoyed their stay despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 15:43

Property Description

River Views and Relaxation
Indulge in serene garden views, an indoor pool, and a rejuvenating sauna at Hotel Costanera.

Comfort and Convenience
Experience ultimate comfort with amenities such as a flat-screen TV, plush bed linen, and a safety deposit box in every room.

On-Site Dining and Recreation
Savor delicious meals at the on-site restaurant and enjoy leisure activities like billiards during your stay.

Book now to unwind in style at Hotel Costanera - Caja Los Andes in Valdivia.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 41 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 9
X
Ximena • solo_traveller • cl
8
Pros:

Ubicación

Cons:

Falta una tetera eléctrica
1 para de vasos
Frigobar

2026-02-24 • via Nuitee
R
Rainer • couple • gb
8
2026-02-12 • via Nuitee
J
Jaime • couple • co
10
2026-01-26 • via Nuitee
J
Jaime • family_with_children • cl
10
Pros:

la atención del personal y la calidez del edificio

Cons:

solo las escaleras para gente con movilidad reducida, deben advertirlo a los clientes

2026-01-22 • via Nuitee
M
Myriam del Carmen • extended_group • ar
7
Buena
Pros:

Buena habitación excelente desayuno buena atención

Cons:

No tienen servicio de wifi en las habitaciones solo en espacios comunes

2026-01-20 • via Nuitee
A
Ana • family_with_children • cl
10
satisfactoria
Pros:

la habitación con ropa de cama excelente.

2026-01-19 • via Nuitee
M
Marcelo • family_with_children • cl
10
2026-01-10 • via Nuitee
M
Miret • family_with_children • ar
10
Pros:

La pileta

Cons:

Que no pude pagar en efectivo

2026-01-09 • via Nuitee
D
Daniel • family_with_children • cl
10
Pros:

Ubicación, personal super amable y limpieza a full

Cons:

Falta un frigobar y un ventilador

2026-01-08 • via Nuitee
C
Courtney • extended_group • us
8
Valdivia is so so
Pros:

The property is along the River and was an interesting building. Staff were helpful.

Cons:

Breakfast room door was locked until after 8am and we needed to knock. No coffee available at all prior. No fans in room on hot days. Valdivia has little to offer

2026-01-06 • via Nuitee
M
Magali • couple • ar
10
Excelente hotel, recomendado
Pros:

Es un lugar tranquilo, excelente atención, desayuno completo.

2025-12-31 • via Nuitee
G
German • couple • cl
9
Muy agradable
Pros:

Muy buena ubicacion, muy limpio y acogedor

2025-12-29 • via Nuitee
L
Lein • family_with_children • cl
9
2025-12-29 • via Nuitee
C
Claudio • couple • cl
10
Pros:

Todo muy bien

Cons:

Demasiadas escalas people son parte de la tradición del edificio

2025-12-27 • via Nuitee
J
JUAN ANTONIO • family_with_children • es
8
Buen alojamiento y ubicacion
Pros:

El trato tan amable de las chicas de recepcion que nos ayudaron en todo y el camarero Pablo

Cons:

Que en el siglo XXI solo hsya internet en las zonas comunes y no en las habitaciones

2025-12-24 • via Nuitee
L
LAT • family_with_children • cl
7
2025-12-23 • via Nuitee
E
elena • extended_group • cl
10
Pros:

Tiene sala de juegos y está muy bien ubicado

2025-12-01 • via Nuitee
M
maria paulina • couple • cl
1
Pésimo servicio
Pros:

Ubicación

Cons:

Habitación sin aseo, toalla higiénica bajo la cama, cobraron mal. La cuenta, piscina arrendada para clases de gimnasia, pudimos usar 1 metro cuadrado de piscina. Estacionamiento bloqueado por trabajos sin informarnos quedamos más de 1 hora encerrados

2025-11-18 • via Nuitee
L
Langenbach muñoz • family_with_children • cl
10
2025-11-18 • via Nuitee
M
Monsalve • family_with_children • cl
10
Pros:

Ubicación, perfecta para no estar lejos de las atracciones. Lugar hermoso y muy elegante.

2025-11-17 • via Nuitee