Tamu Hotel & Suites Kuala Lumpur

Hotels
8.2 (4431 reviews)
120 Jalan Raja Abdullah Kampung Baru , Kuala Lumpur , my

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Helpfulness of staff
Spacious rooms
Cons:
Cleanliness issues
Food quality inconsistency
Inadequate amenities

Categories

Cleanliness
7.59
Some guests noted issues with cleanliness, particularly with towels and bedding, which detracted from the overall experience.
Service
8.56
Overall, staff were described as helpful and friendly, though a few were mentioned as not friendly.
Location
9.1
The location received high praise for its proximity to various attractions and dining options.
Room Quality
8.05
Rooms are generally spacious with good views, although some amenities like AC and TV channels experienced issues.
Amenities
8.08
Amenities were mentioned positively, but there are notable gaps like the absence of extra towels and outdated towels.
Value for Money
8.54
Guests feel that the hotel offers good value for the rates, especially given the central location.
Food and Beverage
7.59
Food variety and quality were criticized by several guests, with suggestions for improvement.
Overall Experience
8.06
Despite some minor complaints, most guests enjoyed their stay, suggesting a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:06

Property Description

Luxurious Accommodation

Indulge in air-conditioned rooms with modern amenities and stunning city views. Some rooms even feature a kitchen for added convenience.

Top-Notch Facilities

Relax by the outdoor pool, stay fit at the fitness centre, and enjoy delectable meals at the on-site restaurant. The 24-hour front desk and free WiFi ensure a seamless stay.

Prime Location

Explore iconic attractions like Petronas Twin Towers and Suria KLCC, all within easy reach. Sultan Abdul Aziz Shah Airport is just 26 km away.

To experience luxury and convenience in the heart of Kuala Lumpur, book your stay at Tamu Hotel & Suites now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Car park charges are chargeable at RM10 per entry.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 4431 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.06
A
Andrej • couple • de
4
Auf gar keinen Fall ein 4-Sterne Hotel!
Pros:

Aussicht(kommt drauf an im welchem Zimmer man ist) und die Lage.

Cons:

Allgemein Zimmerzustand insbesondere Badezimmer 🙈

2026-07-25 • via Nuitee
S
Sharifah Noraini • solo_traveller • my
10
Pros:

The room is clean and tidy. The bed is very comfortable. The location is good.The staffs are all very friendly. I will definitely stay in the this hotel again next time. Thank you Tamu Hotel.

Cons:

None.

2026-07-25 • via Nuitee
H
Hamilton • family_with_children • us
6
I booked 2 rooms and both had issues, but the location is great.
Pros:

Location is excellent. Infinity pool is cool. Rooms were clean.

Cons:

I booked 2 rooms and both had issues. In the double one outlet near the bed didn't work. The water in the shower was either very cold or scalding hot. No inbetween. The refrigerator and TV didn't work. No hair dryer. In the single bed room tv and refrigerator did not work. One outlet didn't work near the bed. We asked for replacements and neither worked. The staff were mostly okay, but most of the front desk could show a little more happiness that you are there as a guest. For a 4* hotel I expected a little bit more, especially having traveled the world and staying at other similar tier hotels. I think I'd say Tamu is physically a 4* hotel, but needs a little work to get to what international travelers would feel like a 4*. 3.5/5 rating.

2026-07-25 • via Nuitee
N
Noor • solo_traveller • my
10
2026-07-25 • via Nuitee
S
Suraya • couple • my
8
2026-07-24 • via Nuitee
H
hasna • family_with_children • fr
9
2026-07-24 • via Nuitee
A
Ahmad Shokhaily • solo_traveller • my
9
2026-07-24 • via Nuitee
A
ahmadkamal • couple • my
9
2026-07-23 • via Nuitee
A
ahmadkamal • couple • my
10
2026-07-23 • via Nuitee
A
azmira • couple • my
4
Dissapointed
Pros:

Location of the hotel and the view from room & pool

Cons:

The deco of the room look very old even the carpet also.tv cannot access netflix and youtube

2026-07-23 • via Nuitee
R
RABAA • couple • my
8
Pros:

All best

Cons:

Lift problem

2026-07-21 • via Nuitee
D
Durgasini • couple • my
10
2026-07-21 • via Nuitee
F
Fardzarryna • couple • my
5
Pros:

strategic location

Cons:

room towel was placed in the sink for towel changes / need a wash. but the towel was hang up back instead of change it to a clean one.

2026-07-21 • via Nuitee
D
Dr. Pialy Gifty Ojha • solo_traveller • de
10
Pros:

The iconic views from the room are what we were looking for and they have selected the exact room that I have asked for with the twin towers view. I like it so much.

2026-07-20 • via Nuitee
M
Mohd Asri • solo_traveller • my
9
Pros:

Location and view

Cons:

None

2026-07-20 • via Nuitee
N
Nuur Laily • family_with_children • my
6
Convenient but some improvement would make it great
Pros:

Good variety of breakfast offered
Interesting city view all around the facilities ie gym, pool, dining and room balcony

Cons:

The A/C in the bedroom is not cold during night, maybe service needed
Some of the lights bulb need to be replaced
The sink tap handle is broken, need to be replaced
The balcony door, bedroom sliding door and shower door are not closed properly
The hair dryer smell burning when used and the heat is not sufficient to dry hair
The lotion is not sufficient

2026-07-20 • via Nuitee
M
MOHAMAD YUSOF • couple • my
7
2026-07-20 • via Nuitee
N
Nasihah • solo_traveller • my
8
2026-07-20 • via Nuitee
R
Rozitah • solo_traveller • my
10
Pros:

The staff are professional and helpful. The view from the room is nice...I love it!!!!

Cons:

So far everything is good. It covered the service, the room given, the ample parking and the environment

2026-07-19 • via Nuitee
A
Ainamardia • solo_traveller • my
9
Pros:

Near to masjid and food court

Cons:

Toilet is not too clean

2026-07-19 • via Nuitee