Jom Summer Suite - Sutera Avenue

Hotels
9.5 (11 reviews)
B-5-26, 5th Floor, Block B, Sutera Avenue, Off Coastal Highway, Jalan Pantai Baru , Kota Kinabalu , my

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Facilities

Offsite parking discounted rates available
Air conditioning
Lift / Elevator
Non-smoking throughout
Contactless check-in/check-out
Key access
24-hour security
Key card access
Shopping on site
Free wired internet
See all facilities

Review Highlights

Cons:
Unpleasant smell in the lodging
Closed pool during stay
Poor location overlooking a dump
High prices for low value

Categories

Cleanliness
9.2
The lodging had a persistent sewage smell.
Service
10
The host refused to provide a refund, which could indicate standard service quality expectations for this hotel tier.
Location
10
The view overlooked a garbage dump, which was unacceptable.
Room Quality
9.7
The room had a persistent unpleasant odor.
Amenities
9.2
The pool was closed during the stay.
Value for Money
8.7
The price was double what is customary elsewhere.
Food and Beverage
10
Standard quality for this hotel tier.
Overall Experience
9.2
Overall, the experience was very disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:14

Property Description

Rooftop Pool and Air Conditioning
Enjoy a refreshing dip in the rooftop pool and relax in the comfort of air conditioning at Jom Summer Suite - Sutera Avenue.

Fully Equipped Kitchenette and Free WiFi
Feel at home with a fully equipped kitchenette including a microwave and fridge, and stay connected with complimentary high-speed WiFi.

Convenient Location
Explore nearby attractions such as Sabah State Museum & Heritage Village and Filipino Market Sabah, with free private parking available for your convenience.

Book your stay at Jom Summer Suite - Sutera Avenue for a memorable Kota Kinabalu experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 11 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 9.7
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 10
Overall Experience: 9.2
L
lardemer • family_with_children • fr
1
Nous n’avons pas pu y séjourner et n’avons eu aucun remboursement
Pros:

Rien

Cons:

nous sommes partis et n’avons pas occupé le logement, la piscine était fermé , le logement avait une odeur d’égout persistante, la vue sur la décharge a ciel ouvert du village sur l’eau était insoutenable. Nous avons réservé le jour même de notre arrivée en prenant connaissance de ces points nous avons demandé une annulation et un remboursement à l l’hôte ( il était 14h) afin que nous puissions nous reloger celle ci a refusé sous prétexte qu’elle ne pourrait pas relouer car il était trop tard. Cela n’aurait rien changé car nous avons réservé à 13h et a 14h nous avons demandé l annulation. Bref scandaleux! Je ne recommande vraiment pas pour un prix si double de ce qui se pratique ailleurs

2025-08-21 • via Nuitee
K
Koko • family with young children • my
9
Superb
2025-02-23 • via Nuitee
A
Alex • young couple • my
9
Superb
2024-10-05 • via Nuitee
D
Dyelshon93 • family with young children • my
10
Overall it is a good place, surely will come here again.
Pros:

The cleanliness and the good communication with the owner, the swimming pool, and the various food outlet around.

Cons:

The TV quality can be improved, Dryer take a bit longer to dry, the entrance door knob can be improved. For a newcomers like me, stop by the security on the B2 carpark first to ask for the assigned parking.

2024-10-04 • via Nuitee
Y
Yuen • review category business travellers • my
10
Comfortable and convenient!
Pros:

Clean and cozy house at a reasonable price. The location is strategic to access to anywhere and there are a lot of eateries at ground floor.

2024-09-23 • via Nuitee
A
Alex • young couple • my
9
Superb
2024-09-15 • via Nuitee
I
Isaac • family with young children • my
10
Exceptional
2024-07-13 • via Nuitee
P
Priscilla • group • ie
8
Very good
2024-06-20 • via Nuitee
M
Mohd • family with young children • my
9
Superb
2024-05-27 • via Nuitee
J
Joe • review category business travellers • my
10
Exceptional
2024-05-25 • via Nuitee
N
Norman • family with young children • my
10
Exceptional
Pros:

Clean and comfortable. Good value.

2024-04-03 • via Nuitee