ANA Crowne Plaza Resort Appi Kogen by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.9 (384 reviews)
117-17 Appi Kogen , Hachimantai , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great facilities
Friendly staff
Beautiful location
Cons:
Expensive
Dated rooms
Service limitations during peak times

Categories

Cleanliness
7.04
Some guests mentioned issues such as musty smells in furniture and cleanliness standards.
Service
8.51
The staff was described as friendly and helpful, providing good service.
Location
8.55
The hotel is conveniently located next to the ski resort.
Room Quality
7.5
Some comments indicated the rooms are dated and need renovation.
Amenities
8.03
Positive mentions of facilities and activities available for guests.
Value for Money
7.49
Some reviews considered the hotel to be overpriced given its condition.
Food and Beverage
8.04
General positivity regarding the variety and quality of food options.
Overall Experience
8.01
Guests enjoyed their stays, but there were complaints about certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:58

Property Description

Luxurious Accommodations
Guests at ANA Crowne Plaza - Resort Appi Kogen enjoy heated Western-style rooms with modern amenities, including a private bath with a high-tech toilet. The cozy seating area and open-air private baths in some rooms provide a relaxing retreat after a day on the slopes.

Top-Notch Dining Options
Indulge in a culinary journey at one of the nine dining options available, from the classy Lapind’or serving New York-style steak cuisine to the authentic Chinese dishes at Bireika. Whether you crave sushi at Nanashigure or a Japanese/Western breakfast buffet at Arlberg, there is something to satisfy every palate.

Relaxation and Wellness
Unwind at the heated indoor pool, spa, and wellness center, or pamper yourself with a rejuvenating massage. The affiliated Appionsen Pati Hot Spring facility offers sauna and hot-spring baths, providing the perfect way to relax and rejuvenate.

Book your stay at ANA Crowne Plaza - Resort Appi Kogen for an unforgettable mountain getaway!

Important information:

To use the hotel's free shuttle, call upon arrival at Appi-Kogen Train Station. Contact details can be found on the booking confirmation.

Lapind’or French Restaurant has a dress code. T-shirts, jeans, sandals and slippers are prohibited.

Modification on the number of guests must be made at least 2 days prior to the date of arrival. Please note that the property cannot accommodate any modifications after arrival.

Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Children aged 0–3 years can stay free of charge.

Child beds are available upon request for an additional charge of JPY 6700 per bed, per night.

All shuttle services are subject to availability and must be arranged at least one day prior to arrival.

Children aged 4–6 years incur an additional charge of 30% of the child's accommodations fee per adult when using the existing beds.

Children aged 4–6 years incur an additional charge of 70% of the child's accommodations fee per adult when using extra beds.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ¥2,420 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 384 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.49
Food and Beverage: 8.04
Overall Experience: 8.01
K
kenichi • couple • jp
9
2026-05-12 • via Nuitee
S
suzuki • family_with_children • jp
7
？
Pros:

ロケーション

Cons:

外部の温泉にはいれなかった

2026-05-08 • via Nuitee
I
izumi • extended_group • jp
7
良かったは良かったです。
Pros:

ロケーションがステキでした。

Cons:

夜中にベッド側の壁からずっと異音がしてて、なかなか寝れませんでした…

2026-05-05 • via Nuitee
J
Jason • couple • hk
9
2026-05-04 • via Nuitee
隼 • family_with_children • jp
6
Cons:

スタッフに海外の人が多く、対応が良くないと感じました。頼んだものを自分で取りに来てとホテルに宿泊して初めて経験しました。

2026-05-04 • via Nuitee
J
Jenny Chia • extended_group • sg
9
Good place to relax
Pros:

The room is big and clean.

2026-04-26 • via Nuitee
K
Karen • couple • au
8
2026-04-20 • via Nuitee
S
SHIH-WEI • family_with_children • tw
10
2026-04-15 • via Nuitee
S
Svatopluk • extended_group • cz
10
2026-04-13 • via Nuitee
ろくじろう • family_with_children • jp
3
Pros:

1980年代から利用させてもらっていますが、変わらず素晴らしいスキー場でした。
特に鉄板焼の食事もとても美味しく、楽しい会話もできて嬉しかったです。
家族みんな喜んでました。

Cons:

宿泊者だけが使えるロッカーを利用させてもらいました。カードキーと紙の証明書を渡されたいのですがこの紙がないと預かり金が返金できないとのこと。スキーで手荷物が多い中、カードだけではなく紙の証明書を忘れてしまったので返金されませんでした。
カードキーは間違えなく返却できたのですが、「紙の証明書がないと返金しない」との一点張りでした。

こういった顧客のミスで売上につながる、ダークサイドマーケティングはわかりますが、ここまでしなくてもいいのでは？

ホテルの人に聞いてみたら紙を忘れる人は多く、返金に至らない人は多いそうです。

せっかく楽しい家族スキーを楽しめたのですが、最後の紙がないことでの返金ができなかったことがとても残念な思い出になりました。

次回、利用される方はこういったマーケティングの「罠」にハマらないように気をつけていただければと思います。

またこういった「罠」のないサービスに変更していただけることを願っています。

2026-04-05 • via Nuitee
E
Emile • couple • nz
5
Pros:

We both ended up with some form of food poisoning and sick for 48 hrs ,didn’t eat any where else in Appi

Cons:

See above

2026-04-03 • via Nuitee
T
Tiziano • family_with_children • ch
8
2026-03-31 • via Nuitee
K
Kenji • family_with_children • jp
8
2026-03-30 • via Nuitee
Y
Yuto • family_with_children • jp
7
子供の頃からの憧れのホテルに泊まれた。
Pros:

ゲレンデ直結のホテル。

Cons:

露天風呂が改修中だった事。

高層階を取ったが駐車場側であった為なんのために高い金出したかわからなかった。ちゃんと大事な所なので明示しておくべき。IHGから予約すべきだった、
(これはbooking.com側へのクレーム。)

2026-03-26 • via Nuitee
H
Hasegawa • family_with_children • jp
7
2026-03-25 • via Nuitee
K
Kuei Ting • extended_group • tw
8
2026-03-24 • via Nuitee
W
wanjun • family_with_children • jp
7
2026-03-20 • via Nuitee
K
KOZUE • extended_group • jp
3
値段からすると期待外れ
Pros:

スキー場に直結
ショップが充実

Cons:

部屋の風呂場に髪の毛が落ちていた
Wi-Fiの手順が面倒で弱い
配信サービスが見れるテレビじゃなかった
エレベーターが少ない
施設が入り組んでいて複雑
朝食会場が窓の無い空間で心地よくない

2026-03-08 • via Nuitee
C
Chia Min • family_with_children • tw
8
2026-03-08 • via Nuitee
H
Hsiu chin • couple • sg
9
Good place for beginners to practice skiing. Room is comfortable and restaurants are good.
Pros:

Room looks old and need some upgrade. Bed is too soft.
Breakfast was good with good variety of Japanese and western, we enjoyed the milk and the fruit juices.
The sushi restaurant and Korean bbq served good food, though quite expensive.
We came to Appi for the long beginners slope and it did not disappoint. Able to practice our skiing on the green slopes.

Cons:

We arrived around 1pm and asked if we can have early check in. The staff said we need to pay 4000 yen. He said the room is ready but we need to pay to use it early. I think this is really unnecessary, so we just went to walk around the resort. Came back at 2pm to try to check in again. This time round it was another staff and he said we can check in from 2pm.

2026-03-07 • via Nuitee