Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Non-smoking throughout
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Cons:
Building appears abandoned
Reservation not honored

Categories

Cleanliness
1
The building appears abandoned which indicates a lack of cleanliness.
Service
1
The service was reported as unresponsive to the reservation.
Location
1
No direct mention; impacted by the closure of the location.
Room Quality
1
No specific mention due to negative context of abandoned building.
Amenities
1
No specific mention regarding amenities.
Value for Money
1
No specific mention regarding value for money.
Food and Beverage
1
No specific mention regarding food and beverage.
Overall Experience
1
Overall experience severely negative due to service and lack of accommodation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 07:43

Property Description

Scenic Mountain Views
Enjoy stunning mountain views from select rooms at Pousada da Serra, providing a peaceful and picturesque backdrop for your stay.

Convenient Amenities
Indulge in convenient amenities such as room service and a 24-hour front desk, ensuring all your needs are taken care of promptly and efficiently.

Nearby Attractions
Explore popular points of interest including Black Lake Gramado and Joaquina Rita Bier Lake, all just a stone's throw away from our hotel premises.

To book your stay at Pousada da Serra and experience the charm of Gramado, reserve your room today!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location