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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Horse riding
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Golf course
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Ironing service
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Meeting/banquet facilities
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Car hire
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Children's playground
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Breakfast in the room
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Massage services
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Packed lunches
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Games room
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Spa/wellness center
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Currency exchange
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Snack bar
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Kids' outdoor play equipment
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Lockers
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Electric vehicle charging station
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Indoor play area
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Public transport tickets
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Kid-friendly buffet
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Evening entertainment
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Kids' club
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Entertainment staff
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Outdoor furniture
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Picnic area
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Outdoor fireplace
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Strollers
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Shuttle service
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Walking tours
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Key card access
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Tour/class on local culture
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Live music/performance
Review Highlights
Categories
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Property Description
Convenient Location
Located in the heart of Sliven, National Palace Hotel offers easy access to attractions and transportation. The nearby bus stop and underground parking provide added convenience for guests to explore the city.
Comfortable Accommodations
Each unit at National Palace Hotel is equipped with modern amenities such as free air conditioning, a flat-screen TV with cable channels, and a private bathroom. Some rooms even boast additional features like balconies and minibars for a luxurious stay.
Dining Options
Start your day with a delicious breakfast served daily and indulge in delectable dinner options at the on-site restaurant. Guests can also unwind with drinks at the lobby bar or conveniently pick up snacks at the nearby grocery shop.
Experience comfort, convenience, and great dining options at National Palace Hotel. Book your stay now for a memorable experience in Sliven.
Please note that smoking is forbidden in hotel rooms. Guests can choose a room fitted with a balcony when booking.
Pets up to 5kg are allowed upon advance request with the hotel and are only permitted in certain room types. There is an additional charge for the pets. Please note that National Palace Spa & Wellness Hotel will charge you 30 BGN per day per pet.
A deposit may be required at the property.
Location
Guest Reviews
I thing that this is the best you can find in Sliven. Large rooms, very good spa and "homely" prepared breakfast. The hotel is almost in the center of the city. For business travelers is suitable.
Positive aspects:
- The musician in the restaurant was a very kind and friendly man. He created a pleasant atmosphere and was a lovely part of the dining experience.
- The reception staff were also polite
Disappointing experience for a 4-star hotel
- The swimming pool is prohibited for children. Normally, restrictions like this would apply only to the spa area. Families with children often choose a hotel specifically because they expect to be able to use the swimming pool. Otherwise, I would simply choose a guesthouse at half the price.
- The restaurant and its toilets were under renovation during our stay. Unfortunately, the alternative toilets provided outside were very dirty and not appropriate for a 4-star hotel.
- The breakfast was very disappointing and, in my opinion, far below what I would expect from a 4-star hotel.
- Transportation to the Jeravna Festival was not provided. The hotel had many foreign guests, so I would have expected the hotel to offer or organize transportation to such a popular local event. Instead, guests were left to figure out transportation themselves, which was inconvenient and disappointing.
Overall, I expected a much better experience from a 4-star hotel. Unfortunately, several basic services and amenities did not meet the standard I would expect at this price level.
Стаята беше лукс, спа центъра също и любезен персонал. Идвам за пореден път и отново ще го посетя.
⭐⭐⭐⭐⭐
We absolutely love this hotel! The staff are incredibly friendly, welcoming and helpful, and they genuinely go above and beyond to make sure their guests have a wonderful stay.
My husband and I have been visiting Sliven for the past 20 years and, over the years, we have stayed in many different hotels around the city. However, for the past four years, we have chosen to come back here every time, and that really says everything.
The location is perfect, with easy access to the city centre, shops and places to eat. The food is amazing, and the spa is simply fantastic. It’s the perfect place to relax and unwind after a day out.
What really makes this hotel stand out for us, though, is the staff. They are always so kind, friendly and welcoming, and they make you feel genuinely looked after rather than just another guest.
After four years of returning, we honestly wouldn’t want to stay anywhere else when we visit Sliven. If you’re considering staying here, you definitely won’t be disappointed. We highly recommend it and will absolutely be coming back again! ❤️
There really wasn’t anything we didn’t like. We had a wonderful stay and were very happy with everything.
Всичко в хотела беше много добре обмислено ,за да бъде удобно и комфортно на гостите, нищо не беше спестено! Спа комплекса ,Беше невероятен все едно беше направен за собствено потреба,а не за гости Толкова беше уютно ,хубаво ,професионално подредено!Компактно и удобно!Ресторанта е невероятен!И НАЙ-ВАЖНОТО:Навсякъде имаше подготвен перонал,който не беше само любезен ,а подготвен да отговори на всичките ти въпроси да те посрещна и да те изпрати!
Краткия ми престой!
Все было на высшем уровне. Осталось впечатление, что у отеля очень профессиональное руководство. Комната большая, продуманы все мелочи для удобства, очень удобный матрас, чистота идеальная. СПА и массаж на высоте. Дизайн всего отеля оригинальный и радующий глаз. Персонал приветливый. Я под большим впечатлением от отеля. На мой взгляд, отель вполне заслуживает пять звёзд. С уверенностью рекомендую его.
Все на высоком уровне
Най важното е че беше чистичко. Стаите бяха супер. Ресторанта прекрасно.
Всичко беше супер!
Nice hotel with a good location. Polite service. Good breakfast. Overall good stay for the money paid.
Totul SUPER
Calitatea si pregătirea profesională a personalului, liniștea in hotel si in zona, calitatea si varietatea mâncării
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