Sirkeci Grand Family Hotel & SPA

Hotels
9 (1655 reviews)
Hocapaşa Mah. Serdar Sok. No:5, Sirkeci Fatih , Istanbul , tr

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Noise from outside
Room maintenance needed

Categories

Cleanliness
8.75
Generally positive feedback on cleanliness but mentioned old building aspects.
Service
9.75
Numerous compliments on friendly and helpful staff.
Location
9.25
Great location with easy access to transportation and attractions.
Room Quality
8.25
Rooms need maintenance; some complained about noise.
Amenities
8.75
Basic amenities provided but some reviews indicate need for updates.
Value for Money
9.25
Guests feel they received good value for their stay despite some issues.
Food and Beverage
8.75
Not specifically mentioned; standard quality for this hotel tier.
Overall Experience
9.25
Overall positive experience with minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:04

Property Description

Central Location in Istanbul

Located in the heart of Istanbul, Sirkeci Family Hotel & SPA offers a convenient stay for travelers looking to explore the city's famous landmarks. Within walking distance to attractions like Topkapi Palace and the Blue Mosque, guests can immerse themselves in the rich history of Istanbul.

Comfortable Rooms and Relaxing Spa

Each air-conditioned room at Sirkeci Family Hotel & SPA is designed with your comfort in mind, featuring modern amenities such as a flat-screen TV, coffee machine, and a safety deposit box. Guests can also unwind at the on-site spa and wellness center, complete with a sauna for the ultimate relaxation experience.

Exceptional Services and Multilingual Staff

At Sirkeci Family Hotel & SPA, guests can expect top-notch services including room service, currency exchange, and a 24-hour front desk with multilingual staff fluent in Arabic, Bengali, German, and English. Whether you need assistance or local recommendations, the dedicated team is always ready to help.

Experience the best of Istanbul at Sirkeci Family Hotel & SPA. Book your stay now for a memorable and comfortable visit to this vibrant city.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for € 15 per person per night when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1655 reviews
Cleanliness: 8.75
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
I
IANINA • extended_group • tr
9
Pros:

Otelin konumu mükemmel, sirkeci Marmaray istasyonunun hemen yanında. Yürüyerek Mısır Çarşısı Eminönü sahile kısa sürede ulaşılabilir. Otelin personeli çok yardımcı oluyorlar. Oda gayet iyiydi banyo yeterince büyük.

Cons:

Her şey çok iyiydi

2026-04-13 • via Nuitee
R
Rita • family_with_children • hu
9
Very nice stay, worth for money
Pros:

The rooms are really large, so the bathroom. The latter was new, beautiful and modern. The beds are comfortable, the hotel is nice and the staff is wonderful and very helpful. We had a great time there, it was a good feeling to be in our hotel room. The recepcionists were extremely nice and helped in everything, to book transfer or boat trip.
The location is amazing, every famous thing worth to see is a couple of minutes walking distance, but also the tram is going by the corner. Lots of restaurants and shops around, also close to the river.

Cons:

- The breakfast is in another hotel, and is quite poor. Not many choices, and everything was cold.
- The cleaning stuff were smoking inside the room next to us while cleaning, the smoke came to our room and it was really bothering.
- There was no room for unpacking our clothes, only one wardrobe without shelves or drawers just a few hangers, so we kept them in the suitcase for 4 days.
- The TV did not work, they said they would change it, but for the 4 days we spent there no one came to change it. I did not mind as I did not go there to watch TV, but they were aware and promised to fix it which never happened.

2026-04-13 • via Nuitee
O
Orhan • family_with_children • de
10
Pros:

Sehr guter Service, super Aufenthalt und 1A Lage

2026-04-13 • via Nuitee
نواف • family_with_children • sa
10
Pros:

حقين الاستقبال ♥️👍🏻

2026-04-12 • via Nuitee
K
KALIN • solo_traveller • bg
8
2026-04-11 • via Nuitee
J
Jisoo • solo_traveller • de
1
이 호텔은 심각합니다. 구글 리뷰를 보세요.
Pros:

역과 2분거리입니다.

Cons:

호텔은 제대로 운영되고 있지 않습니다.
방 사진과 실제 제공되는 방은 매우 다릅니다. 실제 제공된 방은 호텔이라기 보다는 폐가 같았어요.
방은 여러군데 금이간 건물 벽, 부서진 채 놔둔 시설물들, 곰팡이, 전기 콘센트도 부서진 채 방치되어있습니다.
그 중 최악은 밤까지 계속되는 소음입니다.
큰 문제는 이러한 불편 제기에 대해서 모르쇠로 일관하는 직원들입니다.
문제를 제기하면 손님이 이상하다는 식으로 가스라이팅을 걸어요.
구글 리뷰에는 저와 비슷한 경험을 한 사람들이 많습니다. 모두 비슷한 패턴이었어요.

2026-04-11 • via Nuitee
N
Normaswati • family_with_children • my
10
Good stay at sirkeci
Pros:

The staff was very good and I remembered the name Ashraf, Sirag, Ayham which has made our check in smooth as we requested. The hotel room is clean and suitable for a family of 6. Recommended.

Cons:

All good and I don't have anything to say don't like

2026-04-11 • via Nuitee
E
Ekrem • family_with_children • ch
1
2026-04-10 • via Nuitee
M
Mhd Yamn • family_with_children • de
10
Perfekter Aufenthalt – Top Lage, saubere Zimmer und hervorragender Service!
Pros:

Wir hatten einen wirklich hervorragenden Aufenthalt in diesem Hotel!

Die Lage ist einfach perfekt – alles ist in wenigen Minuten erreichbar.
Die Zimmer waren sehr sauber und wurden täglich gründlich gereinigt.

Ein ganz besonderer Dank geht an Herrn Ashraf, der uns während unseres Aufenthalts sehr freundlich und hilfsbereit unterstützt hat. Auch das gesamte Personal war durchweg nett, respektvoll und professionell.

Auch wenn kein Frühstück angeboten wird, hat uns das insgesamt überhaupt nicht gestört, da alles andere einfach top war.

Wir haben uns sehr wohl gefühlt und werden bei unserem nächsten Aufenthalt in Istanbul definitiv wieder dieses Hotel buchen. Für uns gibt es keine andere Wahl mehr!

Klare Weiterempfehlung!

2026-04-10 • via Nuitee
Богдан • family_with_children • ar
10
Pros:

Location, staff

Cons:

Шум на улице. Старые ремонт.

2026-04-10 • via Nuitee
N
Namir • family_with_children • dk
10
Pros:

I'll have to be honest and say they staff, hotel and local was amazing, but especially the staff. To the hotel we would probably be classified as Devil guests. We had come home one night and my friends were extremely drunk and decided to break stuff (some things on purpose and some things by accident and throw up on the sheets). I informed them about these things, and they were extremely thoughtful with helping clean the room the day after. I've never seen such amazing room service in my life. When they could have easily thrown us out for being absolute douchebags they showed leniency and care for us. I would recommend them every day of the week.

Cons:

I have absolutely no complaints about anything

2026-04-10 • via Nuitee
W
Waleed • family_with_children • be
10
شكر لاشرف وسيراج وايهم
Pros:

فندق جميل ومريح وقريب من كافة المعالم السياحية
اعجبنا تعامل الموظفينًفي الاستقبال وحسن اخلاقهم
اتينا على تقيم الزبائن السابقة وكانت صحيحة كمان كتبً
شكر جزيل لفاميلي اوتيل

Cons:

الرسبشن والاسنصير ضيقان

2026-04-09 • via Nuitee
A
Abdulla • solo_traveller • sa
1
2026-04-08 • via Nuitee
A
AMAYA • family_with_children • es
5
Ecominco. Bien situado y justitas sus instalaciones.
Pros:

La.ubicacion es perfecta, cerca del puente galata y de toda la parte y monumentos a visitar.A todo se llega andando en 10 minutos.Es muy economico aunque sus instalaciones son muy justas.

Cons:

Las camas de muelles incomodas y excepto el baño que esta reformado el resto muy antiguo. Un solo armarui para 4 personas y sin ni tan siquiera barra para colgar la ropa. Sin cajones.La tv es muy antigua y dentro de un armario con cristal no smart tv.Necesita una reforma y ser actualizado.

2026-04-07 • via Nuitee
J
Jessica • family_with_children • it
7
2026-04-07 • via Nuitee
I
Ivanova • family_with_children • bg
7
2026-04-06 • via Nuitee
M
Mario • family_with_children • it
10
Pros:

Personale, specialmente Arturo e Sergio e Hai Ayhamo, posizione, pulizia, cortesia

2026-04-05 • via Nuitee
S
said • family_with_children • se
10
Thank you ashraf and sirag and ayhan
Pros:

Perfect hotel and nace hospitalati

2026-04-05 • via Nuitee
K
Kübra • family_with_children • de
8
2026-04-04 • via Nuitee
G
Gigi • extended_group • iq
7
Great value for money the room was comfortable
Pros:

I liked the location was everything around me this helped a lot

Cons:

The property were not helpful unfortunately

2026-03-30 • via Nuitee