Sirkeci Grand Family Hotel & SPA

Hotels
9 (1819 reviews)
Hocapaşa Mah. Serdar Sok. No:5, Sirkeci Fatih , Istanbul , tr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Noise from outside
Room maintenance needed

Categories

Cleanliness
8.75
Generally positive feedback on cleanliness but mentioned old building aspects.
Service
9.75
Numerous compliments on friendly and helpful staff.
Location
9.25
Great location with easy access to transportation and attractions.
Room Quality
8.25
Rooms need maintenance; some complained about noise.
Amenities
8.75
Basic amenities provided but some reviews indicate need for updates.
Value for Money
9.25
Guests feel they received good value for their stay despite some issues.
Food and Beverage
8.75
Not specifically mentioned; standard quality for this hotel tier.
Overall Experience
9.25
Overall positive experience with minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:04

Property Description

Central Location in Istanbul

Located in the heart of Istanbul, Sirkeci Family Hotel & SPA offers a convenient stay for travelers looking to explore the city's famous landmarks. Within walking distance to attractions like Topkapi Palace and the Blue Mosque, guests can immerse themselves in the rich history of Istanbul.

Comfortable Rooms and Relaxing Spa

Each air-conditioned room at Sirkeci Family Hotel & SPA is designed with your comfort in mind, featuring modern amenities such as a flat-screen TV, coffee machine, and a safety deposit box. Guests can also unwind at the on-site spa and wellness center, complete with a sauna for the ultimate relaxation experience.

Exceptional Services and Multilingual Staff

At Sirkeci Family Hotel & SPA, guests can expect top-notch services including room service, currency exchange, and a 24-hour front desk with multilingual staff fluent in Arabic, Bengali, German, and English. Whether you need assistance or local recommendations, the dedicated team is always ready to help.

Experience the best of Istanbul at Sirkeci Family Hotel & SPA. Book your stay now for a memorable and comfortable visit to this vibrant city.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for € 15 per person per night when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1819 reviews
Cleanliness: 8.75
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
M
Mahmud • solo_traveller • no
8
2026-07-25 • via Nuitee
M
Muthanna • solo_traveller • gb
8
Pros:

Staff are friendly, reasonable price.

Cons:

Some doors and ac not functioning well.

2026-07-24 • via Nuitee
T
Tarek • extended_group • eg
10
Pros:

The staff

2026-07-23 • via Nuitee
S
Saiful Shahril Abd Jalil • solo_traveller • my
8
Pros:

It's the location. This hotel, although it is tuck in between two restaurants, is very close to the Sirkeci Marmaray Station & Sirkeci Tram Station...only 5 mins walk through the alley in front of the hotel.

It is also 10 minutes walk to Eminonu Pier if you're fit & 20 minutes if you're strolling casually. Egyptian Bazaar, Yani Camii Mosque, Galata Bridge, Eminonu Bus Stop, Cafés, Restaurant & even The Gulhane Park are within 15-30 minutes walk depending on your fitness level or how big is your group.

Sultanahmet Square, Topkapi Palace, Grand Bazaar are 2-4 tram stops from the Sirkeci Tram Station.

We stayed there for 8 nights. We are 2 adults, 2 elderly in their 70s & 2 kids below 12 yo. We walked almost everywhere even to the Gulhane Park, Gulhane Bazaar (must visit for souvenirs) & even visit the hotel that was being featured in one of the James Bond movie scenes.

Overall it was a value for money. It was very basic but the shower toilets were functioning well. No major issues we have encountered.
The beds were comfy, pillows were so soft we like it. Towels were clean and they provided us with 2 sets of towel each.

Oh ya forgot to mention it has a lift that only serve the 2nd floor and onwards. As for the 1st floor, you need to use the iconic steep Turkish staircase yet it is still accessible for our 2 elderly.

Would very much comeback again in 2 years time in shaa Allah.

Cons:

They should have cleaned everything thoroughly before we arrived.

Dead bugs can be found in certain places in the room. Also, change the bed covers as it is dated and old smudges are visible everywhere.

They also should have changed the electric kettle as it is look worn out.

As for ironing, you have to request for it.

This is the only minor issues we've encountered as we're not that fussy.

Bear in mind, this is a very basic accommodation that have everything you need. No breakfast whatsoever.

Restaurants, cafés in this area though the food are nice and authentic but it is really pricey for us Malaysians.

2026-07-23 • via Nuitee
N
neco • solo_traveller • tr
6
2026-07-23 • via Nuitee
O
OMAR • family_with_children • iq
8
The location was graet and it is clean , I dislike the attiude of some cleaner person but their behaviour were affordabl
Pros:

It is of great location .

Cons:

Wifi was very bad .

2026-07-23 • via Nuitee
A
Adel • extended_group • eg
3
الموقع جميل السعر عالي بالنسبه لجودته
Pros:

الموقع ممتاز وسط المدينه قريب من المواصلات

Cons:

الغرفه صغيره وخدمات التنظيف ليست في حاله جيده
لا يوجود مكان لاستقبال ضيوف
عند تجديد الاقامه في الفندق لم يكن الموظف متعاونا

2026-07-23 • via Nuitee
A
Ahadi • solo_traveller • dk
5
2026-07-22 • via Nuitee
S
Salih • solo_traveller • de
7
2026-07-21 • via Nuitee
A
ALJAZI • family_with_children • sa
10
2026-07-20 • via Nuitee
S
Sinan • solo_traveller • nl
8
Pros:

Zeer grote kamers

Cons:

Kleine hoogte van plafond, oud gebouw. Dat had ik al verwacht 😀

2026-07-20 • via Nuitee
M
Maurizio • extended_group • it
6
2026-07-19 • via Nuitee
M
Mustafa • solo_traveller • fr
9
2026-07-18 • via Nuitee
Сапинов • solo_traveller • kz
10
Pros:

Локация хорошая.
Очень чисто.
Хороший персонал.

2026-07-17 • via Nuitee
F
Fatma • family_with_children • tr
7
2026-07-17 • via Nuitee
H
Hassan • solo_traveller • se
1
2026-07-16 • via Nuitee
ابو ماهر • family_with_children • sa
7
كانت اقامة جيده والأجمل تعامل الاخ اشرف والأخ.سراج.
Pros:

قرب المكان من الخدمات العامة والتعامل الراقي من الاخ اشرف والأخ سراج أنعم وأكرم .

Cons:

عدم وجود مكان الإفطار في نفس الفندق و الإفطار في فندق آخر تابع لهم تذهب له مشيا على الأقدام ولكن للامانه اخبرونا أنه جاري تجهيز
مكان الإفطار في نفس الفندق قريبا.

2026-07-16 • via Nuitee
S
Sonia • family_with_children • es
3
Solo me gustó la ubicación.
Pros:

La ubicación buenísima, cerca de todo andando y que tenía ascensor.

Cons:

La tapa del baño estaba rota y se caía. Había que recolocarla cada vez que ibas al baño. La ducha ardía o salía fría, no había punto intermedio. Debajo de la cama había unos calcetines que serían del anterior huésped por lo que no habían ni limpiado. Las almohadas eran durísimas. Solo tenía sábana bajera, encima iba directamente la colcha lo que para mi gusto, resultaba muy incómodo.

2026-07-15 • via Nuitee
H
Hanan • family_with_children • dk
9
God beliggenhed
Pros:

Beliggenheden var nok det bedste der var nogle problemer som blev fikset men ikke alt men personalet er så hjælpsomme og søde virkelig søde personale især siraj

Cons:

Rengøring

2026-07-14 • via Nuitee
R
RASHID • family_with_children • om
8
2026-07-14 • via Nuitee