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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Terrace
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Ironing service
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Solarium
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Grocery deliveries
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Outdoor furniture
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Fruits
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Bicycle-friendly property
Review Highlights
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Property Description
Luxurious Accommodations and Convenient Location
Capitalia - Apartments - Anzures offers a blend of luxury and convenience in Mexico City. With free bikes, a sun terrace, and free WiFi, this recently renovated aparthotel provides a comfortable stay just 1.6 km from the National Museum of Anthropology.
Wellness and Recreation Facilities
Enjoy a range of wellness amenities at Capitalia - Apartments - Anzures, including a fitness room, solarium, and yoga classes. Guests can also unwind with barbecue facilities, billiards, and an indoor play area, ensuring a relaxing and entertaining stay.
Personalized Touches and Nearby Attractions
Certain units feature private entrances and thoughtful amenities like a coffee machine and chocolates. Explore nearby attractions such as the Angel of Independence and United States Embassy, all within a short distance from the aparthotel.
Book your stay at Capitalia - Apartments - Anzures for a memorable and convenient Mexico City experience.
This property does not accommodate bachelor(ette) or similar parties.
Property Policies
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Pets
Pets are allowed on request. No extra charges.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
La ubicación es buena
Que hay más departamentos,me toco que estaban unos extranjeros llegaron de la fiesta tarde haciendo mucho ruido, no saben respetar a las demas personas que estamos hospedados.
Me gustó la habitación, la cama super cómoda
El hospedaje estaba muy limpio.
Todo estuvo muy bonito.
Me gusto mucho, fue una grata experiencia
Todo muy bien, gracias
Booking
Location and the apartment is nice
No customer service, bad management, bad maintenance, felt unsafe with a gas leak.
La ubicación
El lugar en su totalidad
La sala de un departamento estaba sucio
Una apartamento muy amplio y muy cómodo, con todas las facilidades para pasar una estancia muy agradable. Buena comunicación y buen staff.
Nada
CUENTA CON LO NECESARIO PARA LA ESTANCIA
NADA
Overall, a very pleasant stay. The apartment we upgraded to was very pleasant (but see below for our initial negative experience with the apartment we originally booked). The door staff were very nice and responsive. Quiet residential location, which is what we wanted. Busier areas with shops, restaurants and nightlife were about a 10-15 minute walk away or further, which suited us just fine.
The main issue was that the apartment we originally booked was supposed to have a queen bed (the same we have at home) but on arrival it turned out to be much smaller. It was 4 feet wide by 5 feet long (see photos) - not long enough for an average height person, and certainly not wide enough for two people to sleep comfortably! When we reported this to management, they said that that was their definition of a queen bed...hmmm... and that we would have to pay to upgrade to a larger bed size. And the apartment was advertised as having a sofa bed - it did not, it just had a couch. We upgraded to a room with a king bed for about USD 20 per night - it wasn't worth ruining our vacation to sleep in such cramped quarters. The king bed was a real king bed in the new apartment, and it did come with a sofa bed. So, be aware that if the advertised price for a queen bed apartment seems to be too good to be true, it is - you'd have to be a very short (and single) person to sleep comfortably there.
Housekeeping was only once every 7 days, and they did not come on the 7th day as scheduled. We had to remind them on the 8th day to send the housekeeping staff. We only had one housekeeping call / towel and sheet replacement over a 14-day stay!
We had to inform them twice to send us toilet paper over the course of our 2-week stay, and the second time they never delivered it. We also ended up purchasing our own trash bags as it's a hassle to keep asking for supplies repeatedly. These may seem like minor issues, but they add up when you have to keep making repeated requests for essential services and supplies.
Back burners did not work on the kitchen stove, and some of the kitchen utensils were badly scratched / had loose handles. Kitchen knives were dull and hard to prep food with.
Laundry machines and dryers are very slow - be prepared to spend 2+ hours doing laundry!
Ubicación
Limpieza un asco ver que no limpian el baño
The apartment is big, the furniture is modern in very good condition, the king bed is very comfortable, and the kitchen is well equipped.
On the fifth floor the drier and washing machines are free and there is a lovely terrace with a nice view of the city.
Capitalia has two guards that work 24-hour shifts, they are very helpful and always ready to hep, The cleaning personnel is very helpful and nice, they come once a week and leave our apartment spotless.
Anzures is very safe area and a short walking distance to Polanco.
If you have dog there is a doggy park 300 m from Capitalia. The friendly locals take there very well behaved dogs to this park.
We were on the first floor looking at the main Guttemberg street and it is quite noisy. I would advice an apartment on Milchelet street and on the third or fourth floor.
Everyone who works at Capitalia Anzures is charming and always willing to help.
The apartments are very well laid out and we'll-sized. Once a week, the apartment is cleaned by the staff that does a great job.
On the 4th floor, there is a basic but very useful gym, a big sofa with a big TV screen, a pool table, a washer and dryer room and a big terrace when you can prepare a barbecue with a beautiful view.
It is very well located and very safe, even at night. Every afternoon and evening, a National Guard van with two guards is parked near Capitalia.
If you have a dog like us, they have opened a small park for our furry ones about 300 meters (4 minutes walk) from the apartment. We always find about five or six dogs with their owners, all very welcoming.
The washer and dyer room has 4 units of each, however during our six-month stay, only three were working
I was there for two nights, the second time. The apartment is spacious, bright, comfortable. Very well equipped for even a longer stay. I especially like the bedroom, where there is a very comfortable bed and a huge wardrobe. The materials and colors used in the whole apartment are also nice. I appreciated the possibility to wash clothes in the laundry room and the beautiful view from the terrace.
The electric kettle didn't work.
I could also hear people from the other rooms if they are loud or if they walk etc., but it was nothing terrible, because they were quiet at night (fortunately).
I was also missing a broom or anything to wipe the floor.
I liked the deck on the top of the bldg., and the fact that potable water was available there. I appreciated the free laundry machines. The couch on the top floor was quiite nice. It had arms to lean against. Couches like that should be put in the living spaces.
The staff tried their best to accomodate us. I also appreciated the quick replies to my communications, altho I would have liked to have been able to speak with someone directly. But that is not the way things seem to be going.
The apt definitely needed repair work. The toilet didn't flush without holding the handle down for a bit, the shower drain in the floor of the shower was not properly attached. The shower continuously leaked water no matter how hard I tried to prevent it drippiing by turning the faucets off. The oven for the stove required manual lighting with a match in order to turn on, which I haven't had to do since I was a child 60 yrs ago. The door to the kitchen interferred with opening the refrigerator. There was a piece of tile missing from the bathroom floor. There was really no comfortable place to sit. The couch did not have arms and so there was no place to lean against other than sitting straight up.
Also, instead of telling me that no rooms with the afternoon sun were available, they misinformed me and I was extremely disappointed that the apt really got no direct sunlight.
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