Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
8.03
Concerns about cleanliness and old fixtures mentioned in reviews.
Service
9.5
Multiple reviews highlight friendly and accommodating staff.
Location
9.04
Positive sentiments regarding proximity to attractions.
Room Quality
7.49
Mixed sentiments with some issues mentioned regarding room conditions.
Amenities
8.52
Good amenities mentioned, but some improvements needed.
Value for Money
9.48
Good value represented in reviews, especially considering location.
Food and Beverage
8.53
Generally good breakfast option, but some mentioned limited variety.
Overall Experience
9
Overall positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:26

Property Description

Tranquil Mountain Retreat Hotel Sara De Ur offers a serene escape in the northern mountains of Madrid, surrounded by lush gardens and a refreshing outdoor pool.

Comfortable Rooms with Modern Amenities Decorated in inviting tones, the heated rooms come equipped with a TV, private bathroom, and complimentary Wi-Fi for a cozy stay.

Explore and Unwind Guests can relax in the guest lounge or grab a snack at the on-site bar. For further dining and shopping choices, the town center is just a short walk away. Plus, the staff can assist with outdoor activity recommendations like hiking, cycling, and horse riding in the picturesque surroundings.

Book your stay at Hotel Sara De Ur now for a rejuvenating mountain getaway!

Important information:

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Sep 20, 2026 until Fri, May 28, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.7
Based on 711 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 9.48
Food and Beverage: 8.53
Overall Experience: 9
T
Trui family_with_children be
10
2026-08-15 via Nuitee
F
Frank couple de
9
Die Unterkunft hat uns genau das gegeben, was wir uns von ihr versprochen haben.
Pros:

Nettes Personal, was immer versucht hat zu helfen.

2026-08-15 via Nuitee
G
Gonzalo couple es
10
2026-08-15 via Nuitee
A
ANAIDI_78 solo_traveller es
10
2026-08-15 via Nuitee
V
Velázquez Jorge solo_traveller es
10
2026-08-15 via Nuitee
A
Alejandro solo_traveller it
10
2026-08-13 via Nuitee
G
goronskis solo_traveller es
9
Cómodo, limpio.
Pros:

Lo del Restaurante anexo en el jardín y sitios para sentarte. Parking

Cons:

Ha estado bien. La separación del baño. No me termina la moda actual sin la suficiente privacidad. Pero no es de los peores.

2026-08-13 via Nuitee
Y
Yaiza couple es
9
Días de relax
Pros:

El alojamiento invita a desconectar y pasar unos días como ha sido nuestro caso muy tranquilos y cómodos, el desayuno muy completo, la piscina perfecta para darse un baño, zona de asientos “merenderos” para comer allí o descansar. Hay un bar que tiene la terraza dentro del recinto.
Y me dejo para lo último lo mejor : EL PERSONAL! Quiero dar las gracias a Corina y también a su otra compañera (disculpa no me acuerdo del nombre) porque hoy en día es difícil encontrar personas que siempre tengan una sonrisa y estén dispuestas a hacer la estancia de todo el mundo tan agradable!

Cons:

Todo estuvo muy bien, pero lo único que bajo mi humilde criterio necesita un cambio es el mobiliario de la piscina y algunas sillas exteriores

2026-08-13 via Nuitee
L
Libia family_with_children cl
9
Pros:

Muy tranquilo, muy bueno el desayuno, ambiente amigable para los niños, me entregaron la habitación un poco antes cosa que se agradece mucho cuando vas de viaje en coche con niños.

2026-08-12 via Nuitee
P
Pedro solo_traveller es
9
Pros:

El lugar te pone en modo relax

2026-08-08 via Nuitee
D
Daniel family_with_children es
10
2026-08-07 via Nuitee
P
Pilar couple es
10
2026-08-06 via Nuitee
L
Laura solo_traveller es
8
Pros:

Tranquilo, ideal para desconectar

2026-08-05 via Nuitee
M
MARIA ISABEL couple es
9
Muy recomendable
Pros:

La ubicacion y la habitacion

Cons:

El tamaño de las toallas para ducharse. (pequeñas)

2026-08-02 via Nuitee
E
Esther couple nl
9
2026-07-24 via Nuitee
D
David solo_traveller es
7
2026-07-23 via Nuitee
C
Carlos solo_traveller es
9
2026-07-23 via Nuitee
J
jose ramon solo_traveller es
9
2026-07-20 via Nuitee
S
Sergio couple es
10
2026-07-20 via Nuitee
P
Pilar solo_traveller es
8
2026-07-19 via Nuitee