Casa Blanca Hotel - Azusa, Los Angeles

Hotels
4.9 (84 reviews)
469 East Arrow Highway , Azusa , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Non-smoking throughout
Private parking

Review Highlights

Pros:
Good/accessible location
Newly remodeled areas
Affordable price (mentioned by a guest)
Fast service (mentioned by one guest)
Cons:
Very poor cleanliness/unsanitary conditions
Pest issues (cockroaches)
Broken or missing amenities (AC, TV remote, toilet, blinds)
Overcharged / poor value for money (unexpected charges)
Poor customer service reported
Damaged/burned linens and room damage

Categories

Cleanliness
1.09
Multiple reports of very poor cleanliness: dirty exterior areas, laundry cart dumped in bushes, cigarette butts outside doors, dirty floors, bathtub issues, plus reports of feces on a wall and cockroaches in beds.
Service
9.36
Mixed feedback: one guest explicitly praised 'Fast service', while another reported very poor customer service. Operational responsiveness appears better than room/cleanliness standards based on available comments.
Location
10
Several mentions that the property is in an accessible/good location; guests consistently note location as a positive.
Room Quality
1.6
Very negative: rooms with cigarette-burned sheets, strong bad odors, broken/badly performing AC, missing TV remote, only one towel provided, scratched walls and other damage reported.
Amenities
9.05
Some positive notes about a 'new remodel' and generally decent amenities, but specific failures reported (blinds, AC, toilet issues) indicate uneven quality.
Value for Money
1.08
Strong negative sentiment: guests report unexpected extra charges (an unexplained $30 charge), price discrepancies between booking app and arrival, and feeling overcharged.
Food and Beverage
4.94
Not mentioned in the reviews; assigned target overall rating.
Overall Experience
2.09
Overall impressions are largely negative (headlines: 'Decepción total', 'Muy sucio', 'Very uncomfortable'); a few isolated positives exist but do not outweigh widespread dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 17:13

Property Description

Convenient Location
Casa Blanca Hotel & Suites Azusa is strategically located near popular attractions like California Institute of Technology and Dodger Stadium.

Multilingual Staff
Our receptionists are fluent in English, Spanish, and Hindi, ensuring seamless communication for guests from diverse backgrounds.

Free WiFi and Parking
Enjoy complimentary WiFi and secure parking during your stay at Casa Blanca Hotel & Suites Azusa.

Experience comfort and convenience at Casa Blanca Hotel & Suites Azusa. Book now to secure your stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

4.9
Based on 84 reviews
Cleanliness: 1.09
Service: 9.36
Location: 10
Room Quality: 1.6
Amenities: 9.05
Value for Money: 1.08
Food and Beverage: 4.94
Overall Experience: 2.09
C
Cristian2022 • couple • us
1
2026-11-03 • via Nuitee
A
Angelique • couple • us
3
Very uncomfortable
Pros:

The location

Cons:

It was dirty on the outside. There was some laundry cart that was all dirty and tattered just dumped in the bushes. There was a leak outside of the room very dirty floor very dirty. Bathtub there cigarette butts all over the ground outside the door.

2026-10-26 • via Nuitee
G
Gonzalo • solo_traveller • us
10
2026-10-23 • via Nuitee
G
Gonzalo • solo_traveller • us
10
2026-10-23 • via Nuitee
A
Alvarado • solo_traveller • us
1
Decepción total
Pros:

Me dieron una habitación con mal olor ,las sábanas estaban quemadas de sigarrillo,el aire no enfría y estaba hasta quebrado , la tele no tiene el control ,solo había una toalla de ban̈o,y aparte de eso la en la app de reserva me decía $110 y al llegar me cobran $143 y luego unos días me vuelven a cobrar $30 mas sin ninguna razón prácticamente me acaban de robar 30$ si me.pongo hacer cuenta la habitación me costo $175 en total ,pues ya con los 30 robados descaradamente de.mi targeta son unos ladrones

Cons:

Pues lo único que me gustó es que esta en un lugar accesible pero por lo demás esta toooodo pésimo

2026-10-08 • via Nuitee
M
Mario • couple • us
1
2026-05-23 • via Nuitee
D
Daniel • couple • us
1
Muy sucio
Pros:

Bad

Cons:

La atención al cliente muy mala, la habitación muy sucia había cucarachas en las camas, las paredes rayadas, la taza del baño no servía, había popó en una pared pésimo, no lo recomiendo

2026-05-13 • via Nuitee
S
Solorzano • couple • us
10
Fast service
Pros:

New remodel nice

Cons:

The windows blind's.

2026-05-12 • via Nuitee
R
robert • solo_traveller • us
6
2026-05-10 • via Nuitee
G
gloria • solo_traveller • us
10
Pros:

price

Cons:

good everything

2026-05-09 • via Nuitee
S
Spiron • solo_traveller • us
3
2026-05-04 • via Nuitee
J
Jesse • couple • us
1
Very nasty bugs everywhere horrible experience do not come here ANYONE!
Pros:

NOTHING EWW BUGS EVERYWHERE

Cons:

BUGS BUGS BUGS SUPER NASTY VERY UNPLEASANT

2026-04-29 • via Nuitee
J
Jose • solo_traveller • us
5
2026-04-20 • via Nuitee
A
Ariana • couple • us
5
2026-04-19 • via Nuitee
F
Filiberto • extended_group • us
6
We probably stay there again if we need to work in the area in the future. But we will bring our own sheets, pillows and
Pros:

Close to work site. Ample free parking

Cons:

Room was clean. But there were no sheets, nor pillow cases.

2026-04-12 • via Nuitee
B
Bryan • couple • us
4
2026-04-06 • via Nuitee
A
Artemio • solo_traveller • us
10
2026-04-03 • via Nuitee
M
michael • couple • us
3
Pros:

The price was ok.

Cons:

Everything No toiletries, no ice machine, no room phone, Staff was rude,intrusive, and all around unpleasant to deal with!!! Will not be back what have preferred to sleep on a park bench.

2026-04-01 • via Nuitee
A
Alfredo • extended_group • us
6
Pros:

price and value of the place. location and parking is great too.

Cons:

several things were broken and damaged. the bathroom door was broken. the wall in the bathroom was also broken. and I forget what else was damaged in the room.

2026-03-31 • via Nuitee
T
Torres • couple • us
1
2026-03-27 • via Nuitee