New Victorian Inn & Suites Omaha

Hotels
4.9 (646 reviews)
10728 L Street , Omaha , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Decent breakfast
Cons:
Dirty rooms
Poor service responsiveness

Categories

Cleanliness
2.65
Numerous reviews reported dirty rooms, mold, and unpleasant odors.
Service
5.65
General sentiment of standard service, though there were mentions of poor response times.
Location
7.65
Multiple reviews mentioned good location being close to attractions.
Room Quality
2.15
Reviews highlighted issues such as broken showers and dirty linens.
Amenities
4.65
Some amenities required improvement, such as the pool, but the hotel had basic facilities.
Value for Money
5.65
While some found the price favorable, the overall condition detracted from perceived value.
Food and Beverage
6.65
Breakfast options received positive remarks but had areas for improvement.
Overall Experience
4.15
Overall stay was below expectation due to cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 20:54

Property Description

Convenient Location and Modern Amenities
Located on the I-80/680 interchange, New Victorian Inn & Suites in Omaha, Nebraska offers a credit card-only payment system and a seasonal outdoor pool. Every room includes free Wi-Fi, a 42-inch flat-screen TV, microwave, refrigerator, and hairdryer.

Comfort and Security
Guests can enjoy the added convenience of electronic no-touch security locks in each room. The hotel also features a 24-hour fitness center for guests to stay active during their stay.

Delicious Breakfast and Additional Facilities
Start your day right with a daily breakfast bar offering 30 items, from waffles to pastries. The property also provides meeting facilities, vending machines, and free parking. Book your stay now at New Victorian Inn & Suites Omaha for a comfortable and convenient experience.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform New Victorian Inn & Suites Omaha in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note that the breakfast bar is available from 05:00 until 10:00 daily.

There is a USD 50 refundable deposit required upon check in.

Please note that a roll-away bed is available in King Rooms for an additional fee. Please contact the property for more information.

A valid credit card is required for payment at this property. No cash or pre-paid cards will be accepted.

Please note that the seasonal outdoor pool is open from Memorial Day weekend through Labor Day weekend from 09:00 to 21:00 and opening times are subject to weather restrictions.

Please note a credit card matching the photo identification is required for payment. Cash, pre-paid or reloadable cards are not accepted.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

4.9
Based on 646 reviews
Cleanliness: 2.65
Service: 5.65
Location: 7.65
Room Quality: 2.15
Amenities: 4.65
Value for Money: 5.65
Food and Beverage: 6.65
Overall Experience: 4.15
A
Anonymous • group • us
1
Last 100 bucks booking this room to go see the zoo in Omaha. The pictures online were very leading..
Pros:

The price was great. The location was not far from our final destination.. the hotel was not as advertised. There was no pool no hot tub the hallway smell like smoke and the room was dark and dirty. There were whisker hairs in the bathroom sink. The room smell like urine in the hallway smell like smoke. It may have been a great value, but it was gross.

Cons:

I didn’t like anything. There were construction materials in the parking lot. The pool was green, and the hotel was smelly, dank, and gross.

2025-08-01 • via Nuitee
S
Stacey • family with young children • us
10
Exceptional
2025-07-25 • via Nuitee
A
Ashley • review category business travellers • us
7
Good
Pros:

I appreciate the use of an elevator

Cons:

The bed was not comfortable, the AC was loud, the wall of mirrors in the room was weird to me.

2025-07-25 • via Nuitee
E
Eric • young couple • us
2
Gone down hill over past couple years.
Cons:

Mold through out the tub! Flat pillows. Door latch broke

2025-07-22 • via Nuitee
A
Andrew • solo traveller • us
8
Very good
2025-07-19 • via Nuitee
A
Andjawo • solo traveller • us
8
Very good
2025-07-19 • via Nuitee
A
Anonymous • family with young children • us
1
Room is disgusting shower is not working and the towels in the room were dirty
Pros:

Nothing it's dirty.

Cons:

The room is dirty. Showerhead is not working towel. Has blood stains on it. Bedsheets are dirty and it smells

2025-07-16 • via Nuitee
M
Mendez • family with young children • us
8
Very good
Pros:

The location was exactly what I was needing. It's located in the middle of everything.
Thank you!

2025-07-12 • via Nuitee
A
Adriana • solo traveller • us
6
Pleasant
Cons:

There wasn’t hanger to place the clothes and the bedroom had a bad smell

2025-07-07 • via Nuitee
R
Rob • family with young children • us
6
Pleasant
2025-07-04 • via Nuitee
B
Bobbi • review category business travellers • us
1
Don't do it!!!!
Pros:

I liked absolutely nothing about this place

Cons:

This was the most disgusting place i've ever seen. Then the guy tried to convince me it wasn't dirty. In all fairness, I did not give them a chance to correct anything.I just left because I felt like there were bugs everywhere. I did not see any bugs. It just had a bug feeling, but I could see dirt and grease and stuff in the room, and the bed sheets had like a yellow tent.

2025-07-03 • via Nuitee
D
Deanna • solo traveller • us
1
Switches bed because the toilet didn’t work then got ate up by bed bugs.
Pros:

Nothing

Cons:

Nasty, not taking care of, bed bugs

2025-07-02 • via Nuitee
D
Deanna • solo traveller • us
1
Bad
2025-07-01 • via Nuitee
N
Nadja • review category business travellers • us
10
Great place
Pros:

Great hospitality staff is very nice, and professional rooms are clean. Breakfast is biscuits and gravy, eggs, cereal plus waffles tasty. Eggs should be real instead of powdered. Staff should add peanut butter to menu. Other than that good 👍

Cons:

Pool isn't ready it's been awhile since they've opened almost 2 half years advertising that swimming pool is apart of amenities. Needs hair dryers more pillows. Tubs should be cleaner for a new renovation . Can't eat breakfast in the room and be more comfortable. Just the same as buying my own food taking it in the room. Only been told once couldn't eat in room. Smoking rooms was great took that away. That's understandable some people don't take care of the room and burn items which is terrible for adults not treat the establishment/ room as If they were at home.

2025-06-30 • via Nuitee
G
Gravelle • family with young children • us
2
Very poor
Cons:

Mice in the room.

2025-06-30 • via Nuitee
T
Tara • young couple • us
2
Very poor
Pros:

There was a mouse in the room was scared shitless called the office no answer left my reservation early.

2025-06-29 • via Nuitee
A
Anonymous • young couple • us
2
Could of been better!
Pros:

EASY CHECK IN AND OUT!

Cons:

No A/c in the room and they wouldn't put us in a different room, said they would send someone up to check on it and no one ever came to check on it.

2025-06-26 • via Nuitee
A
Anonymous • group • us
1
We could not stay, we walked in and 30 minutes later had to leave because the mold and hot air made us cough
Cons:

The place was terrible, the ACs were broken so the room was hot as a sauna, there was a mouse in one of the rooms, there was mold on the walls and in the air, the place look nothing like the review photos,the place stunk very badly from the smell of mold, and the elevator was very sketch

2025-06-24 • via Nuitee
L
Leary • family with young children • us
1
Motel from HELL
Pros:

The place was disgusting.Run down ..dirty... disrepair..mildew in bathroom..linens stained..3rd world accommodations. Air conditioning sounded like a freight train. No landscaping.. cigarette butts in hallways..I could go on and on...3 nights and never a bed made.

Cons:

Liked nothing..this place should be inspected by the city.

2025-06-23 • via Nuitee
P
Patrick • young couple • us
1
Did not feel safe
Cons:

The hotel lost our reservation, check-in took about 45 minutes, and it was difficult to communicate with the receptionist. In addition, they tried to make copies of my ID and kept these copies out in the open on the front desk. After finally getting a room, we stepped into a rodent trap that had been left by the bed, the TV did not work, and the door to the adjoining room had been left open - giving the guests next door unrestricted access to our room.

2025-06-23 • via Nuitee