Hotel Premier Inn (Prima Square)

Hotels
7.9 (108 reviews)
Lot 229, Block 22, Ground and First Floor, Prima Square, Mile 4, Jalan Utara, 90000 Sandakan, Sabah. , Sandakan , my

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access

Review Highlights

Pros:
Great location
Helpful staff
Clean hotel
Cons:
Small room with no window
Older furnishings

Categories

Cleanliness
7.96
The hotel is described as super clean, indicating good cleanliness.
Service
8.43
Great and very helpful staff, contributing positively to service.
Location
8.47
Best location, very walkable with many amenities nearby.
Room Quality
6.92
The small room with no window is less desirable, leading to a lower score.
Amenities
7.85
Amenities mentioned as available but no tourist attractions nearby.
Value for Money
7.81
Decent value considering the overall experience.
Food and Beverage
7.86
Standard quality for this hotel tier, no specific mention.
Overall Experience
7.93
A comfortable stay, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:26

Property Description

Convenient Location
Discover the heart of Sandakan at Hotel Premier Inn (Prima Square). Guests can easily explore the city with our central location near top attractions.

Modern Amenities
Enjoy a comfortable stay with our air-conditioned rooms equipped with free WiFi and flat-screen TVs. Guests can unwind with room service and rely on our 24-hour front desk for assistance.

Scenic Views
Experience the beauty of Sandakan with select rooms offering stunning city views. Relax in style with private bathrooms featuring a bidet and a hairdryer.

Book your stay at Hotel Premier Inn (Prima Square) for an unforgettable experience in Sandakan.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 108 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 6.92
Amenities: 7.85
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 7.93
L
Linda • solo_traveller • my
8
Pros:

Strategic, clean

Cons:

Noisy because downstair got kedai mamak.. Very noisy because they watch football match..

2026-06-04 • via Nuitee
A
Alice • solo_traveller • my
4
Not so recommended to stay
Pros:

The location is good, however it's a bit noisy neighbors room and downstairs, Malay restaurant even though it's quite late at night, can hear the motorcycle sound rooming around.

Cons:

After spending the 1st night, when going out we switched on the cleaning service button, however, when we were back late evening, the room was not cleaned up and as it is when we leave in the morning.

The receptionist asked why the room was not clean and asked for a towel & drinking water supply. Was told that they didn't respond to our cleaning request, as they thought that we might have pressed the wrong button. What kind of hotel does such practice since there was a clean up button if you need your room to be cleaned up for the day?

2026-06-02 • via Nuitee
T
TicerRara • solo_traveller • my
9
2026-05-31 • via Nuitee
N
Nosliah • couple • my
8
2026-05-30 • via Nuitee
T
TicerRara • solo_traveller • my
7
Pros:

Saya suka sebab bilik murah dan berbaloi ada wifi

Cons:

Ada lipas kecil d bilik minta tolong Alert Nanti

2026-05-27 • via Nuitee
S
Sharleen • couple • my
10
2026-05-12 • via Nuitee
A
Ahmed Shahanuddin • couple • my
6
2026-05-06 • via Nuitee
A
Aniah • couple • my
9
2026-04-19 • via Nuitee
Y
Yabnil • solo_traveller • my
10
2026-04-15 • via Nuitee
J
johamin • couple • my
10
2026-04-10 • via Nuitee
A
Anthony • couple • au
5
Premier Inn stay.
Pros:

Wasn't much to like, ok for a one night stop over.

Cons:

Very small, not fridge, no information about the area.

2026-04-10 • via Nuitee
H
Husna • couple • my
10
2026-04-07 • via Nuitee
Z
zhi qi • couple • my
5
这样的价格房间也不会好到哪里去 只是前台马来abang真的真的真的很友好👍
Pros:

前台马来abang很友好 服务也很不错好评

Cons:

只是差在房间隔音很不好隔壁房睡觉打呼在自己房间都听得到🤣

2026-03-12 • via Nuitee
L
Ludek • couple • cz
9
Dobrá a čistá lokalita
Pros:

V dané příjemné cenové úrovni byl dobře vybavený pokoj kde vše fungovalo i hotel je v dobré a čisté lokalitě s dostatkem obchodů a restaurací

Cons:

V sousedním domě je restaurace s hlučným nočním provozem

2026-02-24 • via Nuitee
N
NORDIN • solo_traveller • my
10
2026-01-28 • via Nuitee
B
BINTI ZABIDI • family_with_children • my
7
2026-01-26 • via Nuitee
A
A • couple • my
9
2026-01-17 • via Nuitee
N
Noor Azlinda • solo_traveller • my
8
2026-01-10 • via Nuitee
F
FAZLI • couple • my
7
Pros:

Lokasi terbaik

2025-12-23 • via Nuitee
P
Piotr • couple • pl
8
Pros:

Nice place for a one night, we had a small room with no window but for one night is ok.

2025-12-22 • via Nuitee