Hotel Premier Inn (Prima Square)

Hotels
7.9 (117 reviews)
Lot 229, Block 22, Ground and First Floor, Prima Square, Mile 4, Jalan Utara, 90000 Sandakan, Sabah. , Sandakan , MY

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service

Review Highlights

Pros:
Great location
Helpful staff
Clean hotel
Cons:
Small room with no window
Older furnishings

Categories

Cleanliness
7.96
The hotel is described as super clean, indicating good cleanliness.
Service
8.43
Great and very helpful staff, contributing positively to service.
Location
8.47
Best location, very walkable with many amenities nearby.
Room Quality
6.92
The small room with no window is less desirable, leading to a lower score.
Amenities
7.85
Amenities mentioned as available but no tourist attractions nearby.
Value for Money
7.81
Decent value considering the overall experience.
Food and Beverage
7.86
Standard quality for this hotel tier, no specific mention.
Overall Experience
7.93
A comfortable stay, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:26

Property Description

Convenient Location
Discover the heart of Sandakan at Hotel Premier Inn (Prima Square). Guests can easily explore the city with our central location near top attractions.

Modern Amenities
Enjoy a comfortable stay with our air-conditioned rooms equipped with free WiFi and flat-screen TVs. Guests can unwind with room service and rely on our 24-hour front desk for assistance.

Scenic Views
Experience the beauty of Sandakan with select rooms offering stunning city views. Relax in style with private bathrooms featuring a bidet and a hairdryer.

Book your stay at Hotel Premier Inn (Prima Square) for an unforgettable experience in Sandakan.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 117 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 6.92
Amenities: 7.85
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 7.93
C
Carlos • solo_traveller • es
8
Pros:

Lugar tranquilo en Sandakan, cerca del aeropuerto y de Sepilok.
El alojamiento está limpio.

Cons:

La cama podría ser algo más dura, aunque en esta parte del mundo no se suele llevar…

2026-09-09 • via Nuitee
H
Hafizuddin • solo_traveller • my
10
2026-09-09 • via Nuitee
M
Mr. aizam • solo_traveller • my
10
2026-09-01 • via Nuitee
M
MASRINA • solo_traveller • my
8
Pros:

Service and staff

Cons:

No window for the hotel

2026-09-01 • via Nuitee
L
Liyana • couple • my
7
2026-08-24 • via Nuitee
M
Marina • couple • es
10
100% recomendable.
Pros:

La habitación estaba muy limpia. La cama era muy cómoda y amplia. Hay siempre atención en el mostrador y son muy atentos. El baño nos gusta que tiene mampara.

Cons:

Recomendaría que cogierais ventana pagando un poco más. Nosotros no lo hicimos, estuvimos muy bien igualmente.

2026-08-20 • via Nuitee
S
Siti Norfitriah • solo_traveller • my
7
2026-08-05 • via Nuitee
M
MarcoJP • couple • it
9
Pros:

Struttura ben tenuta, comoda e pulita. Non è vicinissima al centro di Sandakan ma a mio avviso è stato meglio essere un po' distanti dalla confusione. Parcheggio comodo davanti all'ingresso. Food court popolare molto carina poco distante.

Cons:

E' situata in una specie di zona artigianale un po' anonima.

2026-08-03 • via Nuitee
I
iskandar • solo_traveller • my
9
2026-07-25 • via Nuitee
S
Sina • solo_traveller • de
7
Stay for a night
Pros:

It is close to the center. At night it is calm.

Cons:

The bathroom is not clean. The ventilation system is completely covered in mould, and there’s mould on the walls too

2026-07-21 • via Nuitee
P
Pei Yee • solo_traveller • my
7
2026-07-08 • via Nuitee
M
Masnizah • couple • my
9
All good :)
Pros:

The hotel is basic but it is clean and comfortable

Cons:

Not really, but I do have some suggestions, maybe the receptionist could be more presentable and the reception counter could be kept tidier and made more inviting. First impressions are important, and these improvements could help create a better overall experience.

2026-06-10 • via Nuitee
L
Linda • solo_traveller • my
8
Pros:

Strategic, clean

Cons:

Noisy because downstair got kedai mamak.. Very noisy because they watch football match..

2026-06-04 • via Nuitee
A
Alice • solo_traveller • my
4
Not so recommended to stay
Pros:

The location is good, however it's a bit noisy neighbors room and downstairs, Malay restaurant even though it's quite late at night, can hear the motorcycle sound rooming around.

Cons:

After spending the 1st night, when going out we switched on the cleaning service button, however, when we were back late evening, the room was not cleaned up and as it is when we leave in the morning.

The receptionist asked why the room was not clean and asked for a towel & drinking water supply. Was told that they didn't respond to our cleaning request, as they thought that we might have pressed the wrong button. What kind of hotel does such practice since there was a clean up button if you need your room to be cleaned up for the day?

2026-06-02 • via Nuitee
T
TicerRara • solo_traveller • my
9
2026-05-31 • via Nuitee
N
Nosliah • couple • my
8
2026-05-30 • via Nuitee
T
TicerRara • solo_traveller • my
7
Pros:

Saya suka sebab bilik murah dan berbaloi ada wifi

Cons:

Ada lipas kecil d bilik minta tolong Alert Nanti

2026-05-27 • via Nuitee
S
Sharleen • couple • my
10
2026-05-12 • via Nuitee
A
Ahmed Shahanuddin • couple • my
6
2026-05-06 • via Nuitee
A
Aniah • couple • my
9
2026-04-19 • via Nuitee