Collection O Pratunam 19 Hotel

Hotels
7.1 (168 reviews)
77/23 Soi Phetchaburi 19, Ratchathewi , Bangkok , th

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Small room
Cleanliness issues

Categories

Cleanliness
4.9
Issues with small bugs in the bathroom and unpleasant smells.
Service
8.4
The staff are incredibly helpful and kind.
Location
8.9
Great location for food and close to Pratunam Market.
Room Quality
5.9
The room was small, and there were issues with lighting.
Amenities
7.4
Standard quality for this hotel tier.
Value for Money
6.4
The hotel scores lower compared to others in the same price range.
Food and Beverage
7.9
Standard quality for this hotel tier.
Overall Experience
7
Mixed experience with notable positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:35

Property Description

Convenient Location
Pratunam19 Hotel, located in the heart of Bangkok, is just a stone's throw away from major shopping destinations like Gaysorn Village and Central World.

Modern Amenities
Experience comfort and convenience in our air-conditioned rooms, each equipped with a kettle, flat-screen TV, and a private bathroom with a hairdryer. Stay connected with our free WiFi service during your stay.

Exceptional Service
Our 24-hour front desk staff fluent in English and Thai are always ready to assist you, ensuring a seamless and pleasant stay at Pratunam19 Hotel.

Book your stay now at Pratunam19 Hotel and indulge in a delightful experience amidst the vibrant city of Bangkok.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 168 reviews
Cleanliness: 4.9
Service: 8.4
Location: 8.9
Room Quality: 5.9
Amenities: 7.4
Value for Money: 6.4
Food and Beverage: 7.9
Overall Experience: 7
ชญาภา couple th
1
2026-04-21 via Nuitee
R
Ronald solo_traveller ph
7
Pros:

The place is good and near to all shopping stores

2026-04-20 via Nuitee
R
Rj Bautista solo_traveller ph
9
Pros:

Clean rooms and modern motif.

Cons:

Expensive for the level of the hotel

2026-04-19 via Nuitee
S
Shanna couple fr
1
Avoid unless you enjoy the company of cockroaches.
Pros:

The location is nice, but since the street is full of cockroaches, the room was as well. The staff, however, is friendly.

Cons:

Room infested with cockroaches, and no commercial gesture whatsoever despite the unacceptable situation. The receptionist was kind, but unfortunately powerless, as only the manager could handle it — and of course, we never received any response from them.
Since we arrived late, it was impossible for us to book another hotel. We ended up sleeping two people in a single bed, as the other one was full of cockroaches, both alive and dead.
I absolutely do not recommend this hotel.

2026-04-04 via Nuitee
T
Thin Thin extended_group mm
8
Pros:

Great stay overall with friendly staff, a clean, quiet room, and a perfect location.

Cons:

there was a noticeable sewage smell in the bathroom that needs to be addressed.

2026-04-04 via Nuitee
ชญาภา couple th
4
พนักงาน ไม่มีความละเอียดรอบคอบในการเช็ค Booking ของลูกค้า ไม่เข้าใจยังไม่พอยังมาเถียงลูกค้าอีก พนักงานผู้ชายตอนกลางคืนขอ
2026-03-27 via Nuitee
S
Shirac couple hu
9
2026-03-05 via Nuitee
T
Thi Ngoc Huyen couple fr
1
Déception totale
Pros:

L’emplacement

Cons:

Ne tient pas promesse.

Arrivée. le 05/02/2026, à l’hôtel o Pratunam, l’hôtesse m’annonce que la chambre réservée n’est plus libre. J’ai expliquée que j’ai prévenu mon retard via l’application booking. Rien a faire, je suis obligée de faire une autre réservation sur place pour le prix de 1200 baths la nuit alors que sur booking, le montant était 864,56 baths/nuit. J’ai du paye 1200 x6 ( du 05 au 08/02/2026 et du 23/02 au 26/02/2026). J’ai bien résidé avec ma sœur a O Pratunam du 05 au 08/02/2026 et de 23 au 26/02/2026 au tarif de 1200 baths par nuit. De plus le service de chambre n’est pas automatique, Séjour décevant.

2026-02-27 via Nuitee
H
HOANG couple fr
4
Pros:

Emplacement bien, mais trop de bouchon pour 2km: 1 heure

Cons:

Le service de l'hôtel est immonde, les chambres font pas automatique, les papiers de toilette on a réclamé 3 fois à la fin je dois acheter, devant l'hôtel les rats défilent sans cesse, un point positif : l'accueil est bien....

2026-02-27 via Nuitee
T
Thi Ngoc Huyen couple fr
2
Déception
Pros:

L’emplacement

Cons:

Arrivée. le 05/02/2026, à l’hôtel o Pratunam, l’hôtesse m’annonce que la chambre réservée n’est plus libre. J’ai expliquée que j’ai prévenu mon retard via l’application booking. Rien a faire, je suis obligée de faire une autre réservation sur place pour le prix de 1200 baths la nuit alors que sur booking, le montant était 864,56 baths/nuit. J’ai du paye 1200 x6 ( du 05 au 08/02/2026 et du 23/02 au 26/02/2026). J’ai bien résidé avec ma sœur a O Pratunam du 05 au 08/02/2026 et de 23 au 26/02/2026 au tarif de 1200 baths par nuit. De plus le service de chambre n’est pas automatique, Séjour décevant.

2026-02-27 via Nuitee
K
Kelly couple in
5
2026-02-23 via Nuitee
A
Arthur couple au
3
Stayed there twice first time had wifi with no tv channels, 2nd tv channels but no wifi
Pros:

Nice clean room, staff friendly

Cons:

No wifi, no english speaking channels, had to go see them about towels

2026-02-23 via Nuitee
R
Rika Tri couple id
9
2026-02-13 via Nuitee
J
Julien couple fr
7
2026-01-31 via Nuitee
Z
Zakk couple ie
1
2026-01-30 via Nuitee
L
Leyla solo_traveller es
7
Good location comfortable place
Pros:

Awesome staff and location

Cons:

No internet connection most of the time

2026-01-27 via Nuitee
M
Moulaye Abdellahi solo_traveller qa
2
لا أنصح به إلا عند الضرورة
Pros:

المنطقة آمنة رغم أنها تبدو غير ذلك.

Cons:

فندق محشور في أزقة ضيقة تعج منها روائح الطعام والأشياء، غرفه صغيرة وممراته ضيقة وطاقمه عابس. ويعتبر سعره غاليا بالمقارنة مع الخدمة والمكان.

2026-01-25 via Nuitee
M
Marife Ann family_with_children ae
7
Good for short stay.
Pros:

The room is clean.

Cons:

Noisy in the evening.

2026-01-23 via Nuitee
Y
Yousif Mohammed extended_group bh
6
2026-01-22 via Nuitee
P
PRAKASH solo_traveller in
6
Pros:

Location is quite accesable to near vicinity

Cons:

ROOM

2026-01-22 via Nuitee