Fan's Hotel Palo

Hotels
8.1 (26 reviews)
Fan's Hotel Palo beside J&F Mall Zone Venus Brgy. Pawing, Palo, Tacloban City Leyte , Tacloban , ph

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfy
Comfortable beds
Cons:
Only one room key
Disappointing breakfast
Inconvenient hotel entrance

Categories

Cleanliness
7.18
The room and bathroom were very clean, but there were issues with the lift and bathrooms smelling bad.
Service
9.65
Standard quality for this hotel tier.
Location
9.19
Inconvenient entrance due to mall traffic.
Room Quality
7.64
Comfortable beds but tiny room without windows and additional fees for a better room.
Amenities
8.17
The bathroom lacked hooks and had inadequate screening.
Value for Money
8.63
Paid extra for a room change, which impacted overall value.
Food and Beverage
5.68
Breakfast was very disappointing with limited options and lower quality.
Overall Experience
8.65
Overall good experience despite some significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:28

Property Description

Convenient Location
Modern Amenities
Delicious Dining Options

Experience comfort and convenience at Fan's Hotel Palo. Nestled in Tacloban, just 1.5 km away from MacArthur Landing Memorial National Park, our hotel offers allergy-free rooms, free WiFi, and a restaurant. For those looking for added convenience, we provide concierge services, room service, and luggage storage. Some rooms even feature a kitchenette. Enjoy an à la carte or American breakfast during your stay. With the Daniel Z. Romualdez Airport only 7 km away, Fan's Hotel Palo is the perfect choice for your visit to Tacloban. Book your stay with us today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 26 reviews
Cleanliness: 7.18
Service: 9.65
Location: 9.19
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 5.68
Overall Experience: 8.65
G
Gordan couple hr
10
2026-07-06 via Nuitee
W
Wayne solo_traveller ph
3
Pros:

Was close to where I was visiting.

Cons:

Cold showers for my 5 night stay with no interest off the staff of fixing it.

Room not cleaned for 4 days but only was cleaned after repeated complaints to reception

Resturant not operating

Green spots on the bread at less than average breakfast

Extremely limited parking

2026-07-05 via Nuitee
P
Peter extended_group au
8
Very Modern and Sleek Hotel
Pros:

Beautiful modern hotel in central location and really nice staff

Cons:

The breakfast buffet said it started at a certain time but it was late and there was no food when we went up to the dining area. We had to leave to our bus so didn’t get to eat which was a bit disappointing

2026-07-04 via Nuitee
A
Annalie Carl Mae family_with_children ph
9
Relaxation
Pros:

The accomodation

Cons:

None so far

2026-06-29 via Nuitee
Z
Zephanielyn couple ph
10
2026-06-24 via Nuitee
K
Kirby couple au
1
2026-06-11 via Nuitee
A
Andrii solo_traveller be
9
Pros:

Отличный номер за хорошую цену. Чисто и убрано, хорошие материалы.

Cons:

Плохой завтрак. Пульт от кондиционера не работал с кровати, нужно было вставать и подходить ближе.
На террасе было немного грязно и в сан узле несколько бумажек не убрано в тумбе под зеркалом.
В Общем, хорошее впечатление. Но завтрак не понравился.

2026-06-01 via Nuitee
J
Joel couple ph
10
Worth re-booking next time we’re in town.
Pros:

Centrally located from where we wanted to see. Conveniently attached to a grocery store, pharmacy and a retail store, with snack kiosks inside.
Parking in front of the property, but on first come, first served bases. Vehicles are guarded.
Rooms are huge and clean, with microwave, electric kettle and small fridge. Nice city and Mountain View from the terrace.

Cons:

The breakfast buffet could be improved. We arrived around 7AM, when it opened. Food and coffee were cold and Jam/jelly were out. In fairness, they had a 2 day event and the hotel had a lot of visitors.

2026-05-13 via Nuitee
R
Ria couple us
3
Not coming back.
Pros:

It looked new, the decor was nice, good air conditioning.

Cons:

When we arrived in the room there was a strong bad smell from the bathroom permeating the whole room. We had to change rooms twice. The third room smelled strongly of air freshener but we decided to stay. After a few days we returned to stay for another two nights and we had to change rooms again because there was a live cockroach on the floor.
I think the staff does try hard, maybe they’re just not trained well. They asked for our breakfast order upon check in and called our room to verify it. However in the morning the dining room didn’t have it so we just asked for whatever was fastest to cook since we were in a hurry. The food was barely edible and the coffee was bad.

2026-04-19 via Nuitee
M
Maria Jennele couple ph
7
2026-03-19 via Nuitee
D
DEODANTE extended_group ph
7
2026-01-19 via Nuitee
F
Franchezca couple ph
10
2026-01-02 via Nuitee
G
Gordan couple hr
10
2025-12-29 via Nuitee
M
Merlin couple ca
7
2025-12-28 via Nuitee
B
Bondeson couple us
10
Pros:

Favorite place in Tacloban. Clean and comfy.

2025-11-18 via Nuitee
R
Reggie couple ph
8
2025-11-05 via Nuitee
J
July couple ph
7
Good
Pros:

Fair

2025-10-26 via Nuitee
E
Eduardo solo_traveller ph
10
2025-09-20 via Nuitee
M
Mary Cristine Joy solo_traveller it
10
2025-09-08 via Nuitee
F
Francis couple pt
4
Only one room key!
Pros:

Comfortable beds, a major plus! A modern bathroom. The room and bathroom were very clean.

Cons:

Only one key for my wife and I! That is unacceptable and would prevent me from staying there again unless they change the policy. The room turned out to be tiny without windows, and though the size is given in the advertisement, the lack of windows is not. We had to change to a room with windows and pay another 800 pesos per night. Breakfast was very disappointing with no bread and only two kinds of fruit. There were not even bananas nor mangoes - my favourites! The rest of the food consisted of scrambled eggs, hot dog sausage, luncheon meat and rice as far as I can remember. I would also expect ground coffee to be available in a hotel of this class, but there was only instant, and no real milk, only creamers. The bathroom had no hooks for one's clothes and inadequate screening round the shower so things get wet. The hotel entrance is most inconvenient since it is combined with the S&F mall and choked with vehicles of various types. The room had no mirror in it. The only one was in the bathroom. Wifi was unreliable. The carpet in the lift was filthy and the lift smelled bad, as did the bathrooms, even though the hotel was very new.

2025-08-18 via Nuitee