Planeta Hotel & Aquapark FREE Beach Access - ULTRA All Inclusive

Hotels
7.4 (3184 reviews)
Sunny Beach , Sunny Beach , bg

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Polite staff
Cons:
Poor food quality
Inadequate cleaning services

Categories

Cleanliness
6.9
The room was clean upon arrival, but it was not thoroughly cleaned during the stay.
Service
8.4
Hotel staff were very nice, polite, and eager to help.
Location
8.4
The hotel has a very nice location, near the beach.
Room Quality
7.4
While the rooms were decent, we experienced issues with the bathroom and the view was obstructed.
Amenities
7.4
Amenities were limited and some facilities were not easily accessible.
Value for Money
6.9
The stay was too expensive for what it offered, particularly due to food quality.
Food and Beverage
5.9
Food quality was poor, repetitive, and led to disappointing dining experiences.
Overall Experience
7.9
Overall stay was disappointing due to various issues but mitigated by staff's kindness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:03

Property Description

Luxurious Beachside Retreat

Aqua Adventure: Dive into fun with our swimming pools and water slides, perfect for both adults and children. Enjoy a sun-kissed day lounging by the pool and experience its enchanting evening ambiance.

Culinary Delights: Indulge in exquisite dining at our spacious restaurant catering up to 850 guests. Grab a bite at the poolside snack bar or unwind at the lobby bar with a wide selection of beverages.

Wellness and Entertainment: Rejuvenate at the spa or stay active at the gym. Join the lively animation activities, from water aerobics to karaoke, ensuring non-stop entertainment for all.

Ready to make unforgettable memories at Planeta Hotel & Aquapark? Book now for an extraordinary stay!

Important information:

Stays of five or more nights, include one free a-la-carte dinner in the GRANDE VISTA Restaurant. Reservation in advance is required at the reception desk and is subject to availability.
The working hours of the Aquapark are:10:00-12:00 and 15:00-18:00.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BGN 20 per day.

Location

Guest Reviews

7.4
Based on 3184 reviews
Cleanliness: 6.9
Service: 8.4
Location: 8.4
Room Quality: 7.4
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 5.9
Overall Experience: 7.9
Z
Zlatina • couple • bg
5
Not worth 1500€ for 7 days … even for All Inclusive !!!
Pros:

The good point here is the location , the private beach and the size of the room

Cons:

It happened that our Bathroom was not from the cleanest one…
There are not signs at the buffet line if the food is spicy… unfriendly staff

2026-01-19 • via Nuitee
F
Fidan Pelin • family_with_children • tr
8
Pros:

Çalışanlar çok yardımsever ve güleryüzlü

Cons:

Sıcak suya 24 saat ulaşamıyorsunuz 5 yıldızlı bir otelde yaşanmaması gereken bir sorun

2026-01-19 • via Nuitee
N
Nicoleta • family_with_children • ro
7
Cons:

Camera

2026-01-19 • via Nuitee
G
Ghebosila • solo_traveller • ro
10
2026-01-19 • via Nuitee
S
Stefania • family_with_children • ro
4
Probabil ca am avut alte asteptari de 5 stele .. in schimb a fost slab maxim 3 stele
Pros:

Este destul de aproape de plaja , camera mare

Cons:

Cand am primit camera in baie nu exista sapun lichid in recipientele acelea care vin de la ei cu sapun sampon si gel de dush. Un mare minus sunt băile de jos care ar trebuii curatate mult mai bine (miroaseau a wc public) , alt minus mancarea pizza de la piscina cu mucegai , bataie de joc la piscina daca veneai dimineata sa ocupi sezlong si dupa mergeai la masa cand veneai inapoi era posibil sa nu mai gasesti prosoapele unde ocupasei loc , mancarea rece , intradevar multe feluri de mancare de unde sa alegi dar niciodata hotelul acesta nu este de 5 stele . La curatenie in camere lasa de dorit am lasat 2 cesti de cafea si cand ne am intors in camera erau in acelasi loc , am primit proaspape patate
Per total a fost ok doar faptul ca eram aproape de plaja .
Plaja curata , sezlong si umbrela am avut de la hotel , pana la ora 12 in fata hotelului se afla o masinuta care va poate duce la plaja . Personalul nu se descurca cu limba engleza daca ai o problema auzi “sorry no english” ..
bautura .. horror singurul lucru baubil un fel de suc fara alchool iar pe baza de alchool ginul a fost ok

2026-01-19 • via Nuitee
M
Marian George • family_with_children • ro
10
Ne-am simțit excepțional!
Pros:

Plaja privata, destul de aproape de hotel cred ca erau aproximativ 300m, foarte curata plaja, locația este super, camerele mari și spațioase, piscina este destul de mare si apa curata, bine intretinuta,toboganele au fost principala atractie a celor mici(dar si cei mari), curățenia din camere este ok. Serviciile sunt prompte.

Cons:

Nu este vorba de ce nu ne-a plăcut ci despre ce s-ar putea îmbunătățit. Masa,sunt cam aceleași feluri de mâncare în fiecare zi. Destul se sărăcăcios meniul în ceea ce privește fructele,pepene și mere in fiecare zi.

2026-01-19 • via Nuitee
E
Elvira • family_with_children • bg
8
2026-01-19 • via Nuitee
M
Matei • family_with_children • ro
5
4spre 3 stele
Pros:

Apă din pisicina destul de ok și verificată constant
Camera spațioasă
Personalul ok…,
Am apreciat ca ne-au oferit posibilitatea de a ne caza inainte de ora stabilită

Cons:

Personalul este ok dar uni din ei destul de nepregătiți
Curățenie s-a intrat zilnic în cameră dar făceau doar patul :)))în 5 zile s-a aspirat o singură dată
Mâncarea ( nu merci ) clar nu mori de foame dar nimic wow aceiași mâncare ,uneori cu gust alterat unele din preparate
Cină sky restaurant aceiași mâncare doar ca așezată mai frumos
Sfat :faceți meniuri mai ok atât pentru adulți cat și pentru copii ( trimiteți bucătari la cursuri pentru paste și pizza ) nu erau comestibile deloc , vânătă cu carne tocată mi s-a făcut rău când am gustat
….,

2026-01-19 • via Nuitee
V
Valentin • family_with_children • ro
1
2026-01-19 • via Nuitee
I
Ionut • family_with_children • ro
7
2026-01-19 • via Nuitee
M
marius ionut • family_with_children • ro
10
2026-01-19 • via Nuitee
D
Dan • family_with_children • ro
8
Good value for the price
Pros:

Size of the room, very clean,

Cons:

Some of the staff from restaurant arrogant and with no training in hospitality

2026-01-19 • via Nuitee
S
Savo • family_with_children • dk
10
Pros:

Sve pohvale za svo osoblje, poslebno animatore

2026-01-19 • via Nuitee
B
Boyko • couple • bg
8
2026-01-19 • via Nuitee
M
Mirela • couple • ro
8
Pros:

Hotelul

Cons:

Mâncarea

2026-01-19 • via Nuitee
F
Florina • family_with_children • gb
7
Personally I don’t recommend
Cons:

This is not a 5* hotel at all . Even if it says is ultra all inclusive . Is not ultra all inclusive at all . The food is not very good . I mean it had a bad taste . Personally I didn’t liked and didn’t had many choices . I liked the food in the last night of stay at dinner time only . The pool bar have drinks but just some vodka , wines red and rose and whiskey. It had a very bad quality of drinks . I don’t think it was original tequila or vodka as it had very bad taste I could drink at all . I had to buy from outside shops vodka or wines to can drink . And the drinks which I was buying from shops was very good and was a big difference from what they served us at the bar . It was horible . Very bad quality drinks .

2026-01-19 • via Nuitee
L
Lucian • family_with_children • ro
10
Pros:

Super

2026-01-19 • via Nuitee
G
Gabriel • family_with_children • gb
7
Kids love the stay and all their kids activities and give them a good time and for those who complain about water in the
Pros:

Welcoming staff and ready to help you with all your needs

Cons:

I would say a “fresher” look for the hotel will be a nice touch

2026-01-19 • via Nuitee
O
Oksana • family_with_children • ua
8
Pros:

Все дуже добре! За свою вартість прекрасно. Дитяча анімація на найвищому рівні. Їжа проста, але за таку вартість дуже добре

Cons:

Не сподобалось, що у дитячій кімнаті просили додаткову плату за малювання на футболках .. і лише у левах..

2026-01-19 • via Nuitee
Żaneta • extended_group • pl
4
2026-01-19 • via Nuitee