Hai Au Hotel

Hotels
7.9 (28 reviews)
03 Nguyễn Chánh, Phường Lộc Thọ, Thành Phố Nha Trang, Việt Nam , Nha Trang , vn

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Convenient location
Spacious rooms
Good value for money
Cons:
Faulty lighting
Electrical issues in the room

Categories

Cleanliness
7.35
The maintenance of the room could have been better, as there was an issue with faulty lighting.
Service
8.35
The staff was responsive and eventually resolved the issue with the light, though it was initially unsatisfactory.
Location
8.85
Convenient location, very close to the city center.
Room Quality
6.85
The room was spacious but lighting issues impacted overall experience.
Amenities
7.85
Standard amenities provided, but could use improvements.
Value for Money
8.35
Great value considering the price point.
Food and Beverage
7.85
No specific feedback was provided on food and beverage.
Overall Experience
7.75
Overall a positive experience with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:57

Property Description

Prime Location

Modern Amenities

Exceptional Service

Experience the best of Nha Trang at Khách sạn Hải Âu. Enjoy a comfortable stay just steps away from Nha Trang Beach and Nha Trang Centre Shopping Mall. Unwind in our air-conditioned rooms equipped with free WiFi and flat-screen TVs. Let our 24-hour front desk assist you with organizing tours to explore the city. Indulge in room service and relax in the shared lounge. With free private parking and a terrace, we ensure a convenient and enjoyable stay for all our guests. Book your stay now for an unforgettable experience in Nha Trang!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 28 reviews
Cleanliness: 7.35
Service: 8.35
Location: 8.85
Room Quality: 6.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 7.75
L
Lê Bá couple vn
3
2026-03-23 via Nuitee
T
Trường solo_traveller vn
8
Pros:

Vị trí , bãi đậu xe

2026-03-01 via Nuitee
T
thanhban family_with_children vn
8
2026-02-28 via Nuitee
U
Uyên family_with_children vn
7
oke vì chủ yếu chỉ để ngủ
Pros:

vị trí gần bờ biển, bãi xe rộng cho cả 29 chỗ, nhân viên 10 điểm hỗ trợ rất tốt và nhiệt tình

Cons:

nội thất hơi cũ, phòng tắm với sàn nhà cũ và ko sạch lắm

2026-02-25 via Nuitee
L
Ly Duy extended_group vn
7
Pros:

Rộng rãi

Cons:

Nhà vệ sinh đã cũ, đèn chiếu sáng, tivi, ổ căm,.. .hoạt động kg tốt

2026-02-23 via Nuitee
S
Sierra couple es
10
2026-02-23 via Nuitee
H
Hồng Đào extended_group vn
7
2026-02-23 via Nuitee
Назира solo_traveller kz
1
Pros:

Расположение и вид из окна

Cons:

Все старое, все грязное, после уборки дверь не звурыли на ключ, очень тускло

2026-02-10 via Nuitee
P
Priscilla solo_traveller fr
7
Très correct
Pros:

Le lit était confortable, les serviettes changées ts les jours, bien situé...

Cons:

La salle de bain était un peu vetuste mais rien de dramatique...

2026-01-28 via Nuitee
M
Mai Huong couple vn
8
Tuyệt vời
Pros:

Vị trí và phục vụ

Cons:

Phòng hơi cũ và tối

2026-01-28 via Nuitee
Q
Quang Vinh couple vn
8
Rất tốt, cám ơn ban tiếp tân.
2026-01-20 via Nuitee
H
Hưng couple vn
9
2026-01-19 via Nuitee
C
Cường family_with_children vn
7
Pros:

Thuận tiện đi lại

Cons:

KS không được sạch sẽ lắm

2026-01-19 via Nuitee
C
Cường family_with_children vn
8
Hài lòng
Pros:

Giá cả vừa phải, dfi lại thuận tiện

2026-01-19 via Nuitee
H
HUONG extended_group vn
8
2026-01-05 via Nuitee
H
Hiếu couple vn
9
2026-01-02 via Nuitee
T
Trường TH&THCS Cam Lập couple vn
7
2026-01-02 via Nuitee
H
Hải extended_group vn
8
Pros:

Vị trí thuận tiện, phòng rộng. Rất phù hợp trong tầm giá.

2025-12-24 via Nuitee
Q
quang couple vn
10
2025-11-17 via Nuitee
R
Rjt solo_traveller vn
8
2025-09-04 via Nuitee