Hotel Smugglers Mountain View - central heated & air Cooled

Hotels
9 (55 reviews)
Village Nasogi Near DPS School , Manāli , in

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Facilities

Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent hospitality
Beautiful views
Cons:
Limited restaurant functionality in off season
Location may be challenging for first-time visitors

Categories

Cleanliness
9.33
Rooms were spacious, clean, and very comfortable.
Service
9.3
Staff was friendly and always ready to help.
Location
8.34
Location is good but a bit way from the mall.
Room Quality
9.29
Rooms are well maintained and clean with beautiful views.
Amenities
8.32
Swimming pool and play area available, but restaurant functionality was limited during off season.
Value for Money
9.28
Delicious food and good services justify the price.
Food and Beverage
8.83
Food was delicious, although the restaurant had limited functionality.
Overall Experience
9.3
Wonderful experience, highly recommended for families and groups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:14

Property Description

Luxurious Accommodation with Stunning Mountain Views

Modern Amenities for a Comfortable Stay
Hotel Smugglers Mountain View offers central heating, air cooling, and free WiFi throughout the property. Each room is equipped with a flat-screen TV, a private bathroom, and a patio overlooking the picturesque mountains. Some units also feature a balcony and a kettle for added convenience.

Diverse Dining Options and Recreational Activities
Indulge in a culinary journey at the on-site restaurant serving a variety of cuisines including American, Chinese, and British. Stay active at the fitness centre or enjoy a game of darts. Car hire services are available for exploring the nearby attractions.

Experience luxury and convenience at Hotel Smugglers Mountain View - central heated & air Cooled.

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

9
Based on 55 reviews
Cleanliness: 9.33
Service: 9.3
Location: 8.34
Room Quality: 9.29
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
S
Sakshi • family_with_children • in
10
Pros:

I had a wonderful experience at Hotel Smuggler! The ambiance is cozy, the food is delicious, and the service is quick. The location is also very convenient. Highly recommended for families and couples.

A fantastic stay at Hotel Smuggler. The décor is elegant, the facilities are modern, and the overall atmosphere is calming. The restaurant serves amazing food, and the staff's hospitality is impressive

Beautiful property with excellent service! Hotel Smuggler offers a perfect mix of luxury and comfort. The team is very welcoming and attentive. I would definitely love to stay here again on my next trip.

2026-01-07 • via Nuitee
S
Surendra • family_with_children • in
10
2026-01-05 • via Nuitee
E
Elyus • family_with_children • bd
8
Pros:

Their Hospitality. All the staffs are really polite, smiling facel and very much helpful. Their Pirate theme is special. Their mountain view room with a balcony makes the stay extraordinary for us.

Cons:

Th wash room has a very big fixed frosted glass window. It's a bit awkward. Besides, when anybody uses the bathroom light, the room boarder get Awaken. The location is good but a bit way from the mall. Besides, the zigzag narrow road to the hotel makes uncomfortable for the first time visitors.

2025-12-20 • via Nuitee
M
Monmita Krishna • family_with_children • in
9
Beautiful view
Pros:

The hotel has a fantastic view from the balcony.The room was spacious and clean. The bed was comfortable and we had a good sleep after a long drive.People at the reception were very kind and helpful.

Cons:

Since it was off season their restuarant was not functioning properly so we had dinner outside but it was no problem.
They arranged our breakfast and that too on time as we were in a hurry to leave. So I am grateful to them.

2025-10-09 • via Nuitee
S
Sakshi • solo_traveller • in
10
Pros:

I really enjoyed my stay at Hotel Smuggler. It’s a very nice hotel, the food here is delicious, there’s a swimming pool and a playing area. I will definitely stay here again next time and will surely recommend it to others in the future.

2025-08-18 • via Nuitee
K
Kumar • solo_traveller • in
10
Pros:

Hotel smuggler is amazing hotel in manali . Room are well maintained and clean and the view very beautiful. Highly recommend

2025-08-18 • via Nuitee
K
Kaliya • couple • in
10
Pros:

Had a wonderful time at hotel smuggler manali. The property is well maintained, the service is quick, and the staff is polite. Perfect place for family vacatios and relaxation. Really amazing hotel. Highly recommend. 🥰👍

2025-08-18 • via Nuitee
N
NikitaDhiman • extended_group • in
10
Pros:

"I recently stayed at Hotel Smuggler with my friends and it was such a memorable experience! The rooms were spacious, clean, and very comfortable. The staff was friendly and always ready to help, which made our trip even better. We really enjoyed the delicious food, the fun playing area, and the beautiful views from the hotel. It’s a perfect place for a group stay safe, cozy, and full of good vibes. We had a great time together and will definitely choose Hotel Smuggler again on our next trip to Manali!"

2025-08-18 • via Nuitee
T
Tanuj • family with young children • in
9
Smuggler is a good catch
Pros:

Manager Pankaj
Ayush Rana , Bobby , Nikita , Sakshi , Manish everyone was very prompt in service and handling request.

Cons:

The way to smuggler is a. Bit task to come as the lane gets very narrow and steep and with scorpio if a car comes from opposite side it gets tough to reverse

2025-06-08 • via Nuitee
S
Srivastava • young couple • in
10
Ambience
Pros:

Atmosphere and luxury

Cons:

Nothing

2025-05-15 • via Nuitee
M
Marianna • family with young children • cz
9
Superb
Pros:

Staff
Gym
They made the meals according to my difficult dietary requirements
They arranged all taxis and gave good tips what to see and what not

Cons:

Everything was great

2025-05-04 • via Nuitee
M
Marianna • family with young children • cz
9
Superb
2025-05-04 • via Nuitee
P
Prabhat • young couple • in
10
Comfortable
Pros:

View is nice , service is good

Cons:

Good communication with guests

2025-05-03 • via Nuitee
L
Lb • young couple • lk
1
it is truly a Smugglers place
Pros:

Only thing they welcomed us warmly wen we arrived
The Below comment I want to send for the information of Booking.Com and you may not publish, but take appropriate action.
Actually on checking in I paid for the both rooms using my credit card. Then the person at the Reception informed me that their Bank has not received the money and the card machine did not print the receipt. However in my phone I received the message saying money was deducted from my account. But they said they did not receive money and demanded to pay again. Using my credit card I paid for the second time again. That time also I received the message in my phone sayigng the transaction done. But they said again that they have not received the money. I showed them the bank messages I received and also called my bank and they said money had already been deducted from me. After discussing further, they allowed us to go to the rooms on the condition that we have to pay when checked out if they could not confirm from their bank. next day. Next day morning we left early without taking the breakfast(though it was included in the room rate). At checking out they said they have not received the money and asked me to pay again and as they were not accepting the evidence I have I paid in cash for the third time. They said that if they received money they will return to me.
After our visit we returned to Sri Lanka and I checked with my bank and the visa card center and they confirmed me that two transactions done successfully and money has been the money has been already transferred to their account. Then I informed them about it and requested to return my money(twice of room rates amounting to some 14,000 INR). They informed me that they have not received money and giving various excuses. Then after several requests that I informed that I am going to complain this to Booking. Com if they do not return my money. Then they got scared and demanded INR 3500/- as bank charges to transfer the money.

Cons:

.

Until then, they did not admit that they had received money. I did not agree to pay bank charges as it is their fault.Subsequently, one of my freinds in India visited them and collected money from them and sent me. In my opinion this Hotel cannot be treated as a reliable place.

Secondly, it is a highly unclean place, I will attach some photos for your information. The Bed linen had scars and the toilet condition was hopeless. The bathroom floor carpets have not changed for years I think.
Actually, it is selected, as it is a 4-star hotel. But in no way it can be treated as a 4-star hotel and needs to be reassessed.
This is the experience I had in this place, and we were totally frustrated, and it was the first time we faced a similar situation. Thank you and this is for your information.

2025-04-21 • via Nuitee
A
Abhijeet • solo traveller • in
10
Exceptional
Pros:

Wonderful staff

2025-04-01 • via Nuitee
D
Dipesh • with friends • gb
9
Great comfortable stay with good staff
Pros:

Room and view was beautiful, one of the best I've seen in my life. So surreal. Room was clean, bathroom and toilet in good working order. Staff were helpful and kind. Rooms look exactly as they are shown in the pictures.

Cons:

Initially the air conditioning in the room wasn't working, they eventually asked me to switch rooms and everything was great thereafter. Apart for the room the rest of the place looks a bit run down and the pictures aren't that accurate.

2025-03-08 • via Nuitee
R
Robert • young couple • br
10
Great value for money
Pros:

Warm inside with working air conditioning, very necessary during winter. Lovely staff and great food

2025-02-24 • via Nuitee
C
Chetan • young couple • in
10
Exceptional
2025-02-18 • via Nuitee
B
Bhavya • solo traveller • in
10
10/10
Pros:

Stay, hygiene, location, food, room and anything and everything you can ask for was just the best. But the highlight was service which was just awesome. All the staff including (Nikhil and Ayush - because I only recall these names 😉) were just fabulous. Always attending and friendly. Whenever get a chance would definitely go for stay again. Thankyou all for your hospitality 🫶

2025-02-12 • via Nuitee
A
Atin • young couple • in
10
Exceptional
2025-01-31 • via Nuitee