The Grace Hotel Near IGI Airport, New Delhi

They cancelled our booking because the hotel was full. The service was terrible, the hotel dirty and the 2 guys from the reception very rude. I saw the room because first they said they have to clean the room (21:30 hrs) and you can see the dust everywhere. I don’t recommend this hotel. Nothing positive. After 14 hrs traveling we had a terrible experience there. They did the same to at least 4 other booking when we were there waiting.

Smell of cogitate which is so bad. Staff is really good but need more cleanleness.

I stayed in the hotel for 2 days.on the day of checkin the receptionist told me that they have not received money from expedia. So I need to talk to expedia to clear the payment. Otherwise I will have to pay. OOPS! That was the first conversation. In my booking, breakfast was included for all 3 guests. They insisted that breakfast was for 2 people and not for 3. They even said that they don't care of what was there in the Expedia system and handed a bill to me for the 3rd persons breakfast. They also switched off the power in the middle of the night. They switched it on only when I told them strongly to take care of this. The front desk staff was rude and will try snatched money whenever they find any means to do it.The facility is dirty. Bathroom floor floods with water and never dries. Breakfast : my breakfast was continental included what I got was oily indian aloo parathyroid and milk-tea

非常に汚かった。トイレも流れていないまま。

WiFi didnn't work, no towels or soap and staff were more interested in chatting to their friends in reception than talking to me when I went to try to sort these things and get a taxi for the morning ordered.
the hotel says they can arrange airport transfer taxi for 650 Rupees, but they didn't give me the chance to arrange it because too busy having their own conversations with mates, so I went down the road and arranged one myself for 250 rupees!

There are loads of hotels in this area - better to just try a few and choose one which in nice and more helpful if you are only staying the night in transit (and you certainly wouldn't stay there for any other reason!)

The most disgusting place I've ever stayed, the room was filthy, the bed sheets looked like they hadn't been washed in a long time, there was body hair on the bed and jam stains, the hot water didn't work, the bottle water was repackaged

Will never visit this place again

Excellent value for money. Not quite as new and shiny as the photos show. Take your own towel and soap. No choice for breakfast - just toast and tea with only one type of juice. Can't complain for the price though, still a bargain.

The room was freezing cold. The sheets was stained. When they were to bring us an extra bed the staff came in with an mattress that they threw on the floor. They put on a wet sheet on it that also was stained. Even if they brought us a new dry sheet we ended up sleeping three of us in the double bed to keep warm. The staff was not very friendly and just spoke very basic english.

Staff were less than friendly on arrival. Looked like the bedding hadn't been changed from the previous residents. Shower didn't work! Overall very dissappointed in our stay, only thing going for this hotel was that it's fairly close to the airport.

The hotel is close to domestic and international terminals. Transport to the airport is available by taxi and autorockshaws. The neighborhood is made of narrow bylanes and not particularly impressive. The hotel room is large and clean but breakfast and dining services are not efficient. Overall cheap and B grade hotel; the only advantage is proximity to the airport.

Very spacious, comfortable, with good amenities, only thing was the towels and the bedsheets were not very new...appeared clean but very old they need to change it ...good hotel for overnight stay....

I was coming from Dubai. Driver was their with a warm welcome with a proper plug card. hotel look quite nice. Nice big room with clean bathroom, Lovely Indian food. my wife loved it very much, staff was very humble and nice. Services was very awesome

The total experience right from the point I called them from the Airport is horrible. Someone picked up the call and when I asked what's the best way to reach the hotel, the fellow asked me to wait right there and came along in his own car! The hotel is just about 5 mins from the airport and he ripped me off of Rs.400 as taxi.

The hotel room was disgusting. The sheets and bed were not even seen a wash. I think they don't have the system of cleaning anything at all. The bed linen was awfully dirty and clumsy.

I couldn't sleep on the bed (even after they changed it). I had to spend all night sitting in a corner.

They said before I arrived that they have a room-service and a restaurant whereas when I wanted to order food, the room-boy said they don't have and obliged to bring me food from a nearby restaurant. I don't know where he brought food from, it was again, awful and they ripped off another Rs.300.

Overall, they seemed like a bunch of thugs and I STRONGLY recommend NOT to go to this hotel.

NOT A GOOD STAY.

Decent hotel. Resturant was closed but they offered room service. The roomservice boy woke us up at 01am to get the trays. Not what you want when your going travelling the next day.
It had warm water and was semi clean.

We stayed at the Grace hotel New Delhi for a night on a tour of Agra-Delhi just for one night, did not want to spend a fortune. But, all we needed basic amenities and clean room. And the grace hotel was the perfect choice. Clean place, clean
room, clean washroom, all basic amenities, a restaurant in the hotel, a store beside for small commodities. perfect place, less noise

I love to sleep & i was really tired, bed was really comfortable, their was no external uneven sound. thinks get sort out easily if any problem.. clean laundry. will come again. but no buffet breakfast. that was fine.
thanks guys. will come again

A typical modern Indian Business Hotel, nicely decorated and big and modern designed rooms, but if you are not local and do not understand their view of cleanlyness, it is not the right choice. Bed sheets are changed but due to bad washing conditons they look very dirty. Anyway it is very difficult to keep the property without dust, as the road where it is located is very dusty. Staff try their best and is very friendly. For the price you pay and for airport vicinity it is good enough, although maintanance of this quite new propery is poor, due to local managment.

Do not stay here! This hotel is disgusting. The floors were dirty and dusty, there was no toilet paper provided and they dont provide clean linen.

The pillow was caseless and gray from the dirty use. The bed sheets were stained and gray, evident of not being washed. I asked for replacement sheets and after going through four options gave up and left. I don't think this hotel has a washing machine, the sheets are filthy!!!

If you are like me, you are probably looking at The Grace Hotel because you want to find an affordable room for a layover close to the Delhi Airport. In this sense you have found a sufficient place.

However, do not be fooled into thinking that you are getting a bargain. The room and bed sheets were not clean (especially the bed sheets - honestly, if these at least look to be cleaned I am content), the bed was neither soft nor comfortable, and the location (being right next to the highway) plenty loud to hear the rumble of traffic throughout the night. It's close to the airport, indeed, but beyond this you are getting what you pay for.

Cheap room to rest before embarking upon yet another flight? Absolutely - go nuts and enjoy. Regrets? I have a few.