Capitalia Downtown Del Valle

Hotels
9.2 (19 reviews)
199 Avenida Coyoacán , Mexico City , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Incredible views
Comfortable accommodations
Great location
Cons:
Concerns about cleaning privacy

Categories

Cleanliness
8.26
Some concerns about cleaning staff entering rooms unexpectedly, indicating need for discretion.
Service
9.23
Service is generally described as friendly and flexible with checkout times.
Location
9.77
Excellent location with great views and amenities nearby.
Room Quality
9.22
Rooms are modern, comfortable, and well-equipped.
Amenities
9.25
Terrace and barbecue facilities are highlighted as great additions.
Value for Money
9.21
Overall value considered high given quality and features.
Food and Beverage
9.26
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
9.43
Overall satisfaction based on positive sentiments about stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:25

Property Description

Luxurious Sustainable Aparthotel in Mexico City

Fitness Centre and Garden Views: Stay active and enjoy the beautiful garden views while working out in our fitness centre.

Family-Friendly Amenities: Keep your children entertained with our indoor play area and outdoor play equipment, ensuring a fun-filled stay for the whole family.

Convenient Location: Located just 4 km from Chapultepec Castle, our aparthotel offers easy access to popular attractions and the airport.

Experience comfort and eco-conscious luxury at Capitalia - Apartments - Downtown del Valle. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 19 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.77
Room Quality: 9.22
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.43
F
Fernanda FLORES • family_with_children • fr
9
Pros:

Comodidad de camas y sofás, limpieza, ubicación, distribución de las áreas en el departamento. La vista es muy bonita también.

Cons:

En uno de los cuartos hace mucho calor. Es necesario poner aire acondicionado o algún tipo de cortina que cubra el ventanal del sol, y así evitar el calentamiento del cuarto.

2026-04-07 • via Nuitee
E
Edgardo • family_with_children • mx
10
Excelente lugar para viajar en familia o con amigos
Pros:

la vista muy bonita y amplia terraza, muy bien ubicado a unos pasos de un mercado, farmacia y tiendas

2026-03-30 • via Nuitee
J
Jonathan • family_with_children • mx
7
Limpieza deficiente
Pros:

Bien equipado

Cons:

Falta de limpieza; 5 horas entre check in y check out, uno pensaría que la limpieza sería muy buena, pero lo contrario: cubrecamas manchados, closet con polvo, sillones con manchas de humedad y el apagador de la luz de una de las habitaciones con sangre...

2026-02-12 • via Nuitee
A
Alejandro • solo_traveller • mx
10
Pros:

Wow, las vistas estan increibles, el departamento super lindo, camas comodisimas y la terraza increible.
De lo mejor que hay en la ciudad.

2025-10-09 • via Nuitee
Y
Yoselin • family_with_children • mx
10
Excelente opción. Muy bonito y muy bien ubicado!!
Pros:

La terraza es un área super agradable y muy amplia. Todo muy bien.

2025-08-24 • via Nuitee
F
FABIEN • family_with_children • fr
10
Un appartement exceptionnel
Pros:

Le logement , la terrasse , la vue sur Mexico , le barbecue

Cons:

Ras

2025-08-24 • via Nuitee
M
Manuel Homero • extended_group • mx
10
Excelente lugar para quedarte
Pros:

El lugar es muy lindo y agradable para trabajar o descansar, no hay ruido y las instalaciones son impecables, ademas, son flexibles si requieres 20 minutos de tolerancia post checkout.

Cons:

La chica de la limpieza llegó super puntual a hacer el checkout pero si entró a uno de los departamentos, fue amable y no hubo inconvenientes pero si prefeririamos que si ven cosas personales no entren por precaución de pérdida de articulos. Solo un gusto personal, nada de

2025-08-23 • via Nuitee
C
Carmen Maria • family_with_children • mx
10
Pros:

El departamento muy cómodo, moderno,con estacionamiento.seguridad.

Cons:

Por las mañanas entra el sol y se calienta el departamento

2025-08-17 • via Nuitee
P
Peschko • couple • mx
10
2025-07-17 • via Nuitee
F
Frederik • review category business travellers • ca
10
Exceptional
Pros:

Great place , loved it ! We would have stayed longer if it was available . Will try and stay here again when we come back to Mexico City !

Cons:

nothing

2025-01-12 • via Nuitee
C
Claude • review category business travellers • za
1
Bad
2024-10-29 • via Nuitee
C
Claude • review category business travellers • za
1
My stay in this facility was the worse mistake I ever made. Do not make the same Mistake.
Pros:

The building has a great view of a Section of the city

Cons:

Poor services, Not cleaning he place, Hot water not working, Washing machine was bad until it got fixed but not cleaned, I washed my dresses in the machine and they had like dog beards on them. The hot water stopped working and I reported every single day and they stopped responding to me. I spent a whole day at the apartment not being able to go for my meeting waiting for hot water to be fixed. I spent a total of two weeks at this facility and it was only cleaned once after I had been complaining for three days. The place is a mess and it's the quickest way to spoil your vacation. I ended up using the pots to hit water and shower in them, they did not fix my hot water and did not even provide an alternative solution for me to take a shower despite the fact that i had sent them my medications to tell them i am sick from the cold showers. I am back in the USA and still trying to recover. They stopped responding to me generally and I will not advice anyone to use their services. In my next review, I will attach pictures and screenshots.

2024-10-27 • via Nuitee
M
Maurizia • family with young children • it
7
Good
Cons:

Customer Service and poor cleaning (expecially floor and terrace)

2024-05-06 • via Nuitee
V
Valerie • group • us
10
Exceptional
2024-03-26 • via Nuitee
R
Ramutė • family with young children • lt
9
Superb
2024-03-25 • via Nuitee
D
Dmitry • young couple • us
8
Very good
2024-02-07 • via Nuitee
M
Margrét • family with young children • is
9
It was a spaceous apartment, bright, clean and comfortable.
Pros:

It was spaceous

Cons:

There was nothing

2023-09-11 • via Nuitee
I
Ivonne • family with young children • us
10
Exceptional
Pros:

The building was in a great location and the condo was great.

Cons:

The walls are thin though and at night you can hear people in the other condo apartments.

2023-04-17 • via Nuitee
G
Gertie • family with young children • nl
10
We spent a long weekend - party of four grown up plus baby - in this apartment to explore the city.
Pros:

Penthouse feeling!
Extra service provided by organization with baby crib.
Warm welcome by host upon arrival!
Excellent communication though e-mail and WhatsApp.

Cons:

Absolutely perfect!

2023-03-03 • via Nuitee
Y
Yuying • group • tw
10
This is one of my best-renting experiences. The apartment was fantastic, and the host always answered questions and solv
Pros:

everything is wonderful.

Cons:

A little far away from the city center. It would help if you took a bus and metro to arrive attractions. If you do not mind taking a taxi, it would not be a problem.

2022-12-25 • via Nuitee