Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS-

Hotels
7.8 (2607 reviews)
Jotomachi 5-16 , Kumamoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location near attractions
Helpful staff
Satisfying breakfast options
Cons:
Noise from other rooms
Old facilities
Some amenities have restrictions

Categories

Cleanliness
6.94
Some reviewers mentioned old facilities and issues like noise.
Service
8.41
Positive comments on staff responsiveness and support.
Location
8.45
Close proximity to Kumamoto Castle and city attractions.
Room Quality
7.4
Some rooms are described as needing updates.
Amenities
7.93
Good features like free drinks and breakfast, yet some limitations.
Value for Money
7.89
Many reviews noted the hotel as affordable and providing reasonable services.
Food and Beverage
7.44
Breakfast options were appreciated, although some restrictions were noted.
Overall Experience
7.91
General positive feedback with some complaints about noise and aging facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:39

Property Description

Spacious Rooms with Free WiFi
Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS- offers spacious rooms with free WiFi and wired internet, providing a comfortable stay for guests looking to stay connected.

Convenient Location near Kumamoto Castle
Situated just 500 meters from the iconic Kumamoto Castle, guests at Ark Hotel Kumamoto-jo Mae can easily explore this historic landmark and immerse themselves in the local culture.

Dining Options and Views
With 2 restaurants on-site, including the scenic Rokka Restaurant offering views of the castle, guests can indulge in a variety of local cuisine and Japanese- and Western-style dishes during their stay.

Experience comfort, convenience, and culinary delights at Ark Hotel Kumamoto-jo Mae -ROUTE INN HOTELS-. Book your stay now for an unforgettable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

7.8
Based on 2607 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 7.91
S
SHOGO • couple • jp
3
2026-03-20 • via Nuitee
D
David • solo_traveller • jp
10
2026-03-19 • via Nuitee
M
MAKI • solo_traveller • jp
10
2026-03-19 • via Nuitee
H
HIROFUMI • couple • jp
10
2026-03-19 • via Nuitee
J
Justine • extended_group • jp
9
Pros:

lits confortables, belle vue, la chambre était prête avant le check-in

Cons:

la lumière centrale ne marchait pas mais des lampes annexes avaient été mises à dispositions

2026-03-18 • via Nuitee
N
Nishio • family_with_children • jp
7
熊本城いい！！
Pros:

スタッフの方がとても丁寧な接客でした。
ロケーションも熊本城前 だけあって 部屋からもラウンジからも熊本城がしっかりみえてよかった
近くに 馬刺しが食べれる美味しいお店もあり満足

Cons:

ルートイン は、大浴場があると思ってたけどなかった

2026-03-17 • via Nuitee
C
chikako • family_with_children • jp
8
Pros:

朝食を利用しました、熊本城を見ながら、絶景のロケーションで
味付けもよく、フレンチトーストやソフトクリームも頂けました。

2026-03-17 • via Nuitee
F
Fumihiro • solo_traveller • jp
10
2026-03-16 • via Nuitee
T
tomoharu • solo_traveller • jp
9
仕事と飲み食い徒歩圏内
Pros:

出張だったので、目的地まで徒歩圏内で選びました。価格以上に部屋の広さ，設備、清潔さ、スタッフの対応，朝食、展望ラウンジ利用と良かったです。
また中心地や繁華街近くで動きやすかったです。

Cons:

特にありません。この価格とクオリティーであればまた熊本市へ出張の際は利用したいと思いました。

2026-03-16 • via Nuitee
堤 • family_with_children • jp
8
2026-03-15 • via Nuitee
B
Buya • family_with_children • mn
10
2026-03-15 • via Nuitee
C
CHIZUKO • couple • in
8
2026-03-12 • via Nuitee
M
Mutsumi • solo_traveller • jp
6
Cons:

エレベーター目の前の部屋だったため、通路の音（特に他の滞在客の話し声）がかなりうるさかった。ロケーションや施設、設備、スタッフの方々の応対などはとても良かったので、次回行くなら別の部屋で滞在してみたい。

2026-03-11 • via Nuitee
K
Kotaro • family_with_children • jp
6
2026-03-10 • via Nuitee
K
Kenji • solo_traveller • jp
10
ちょい泊にはもってこいでした
Pros:

スタッフの対応が良かった

Cons:

ないです

2026-03-10 • via Nuitee
L
Lin Jourge • couple • tw
8
整體尚可。
Pros:

價格便宜，晚上能去十樓看夜景，下午三點過後能上十樓，有免費的飲料吧。

Cons:

早餐品項比較少，連續住宿不和打掃房間。

2026-03-08 • via Nuitee
S
Shinji • solo_traveller • jp
9
Good !
Pros:

ロケーションが良く9階の展望開放施設で熊本城を眺めながらお茶できるのが良かった。

Cons:

部屋のカーペットがふるかった。

2026-03-08 • via Nuitee
J
JUNJIE • solo_traveller • cn
8
2026-03-08 • via Nuitee
米口 • couple • jp
5
2026-03-08 • via Nuitee
R
Rene • couple • cz
8
2026-03-07 • via Nuitee