Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS-

Hotels
7.8 (2607 reviews)
Jotomachi 5-16 , Kumamoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location near attractions
Helpful staff
Satisfying breakfast options
Cons:
Noise from other rooms
Old facilities
Some amenities have restrictions

Categories

Cleanliness
6.94
Some reviewers mentioned old facilities and issues like noise.
Service
8.41
Positive comments on staff responsiveness and support.
Location
8.45
Close proximity to Kumamoto Castle and city attractions.
Room Quality
7.4
Some rooms are described as needing updates.
Amenities
7.93
Good features like free drinks and breakfast, yet some limitations.
Value for Money
7.89
Many reviews noted the hotel as affordable and providing reasonable services.
Food and Beverage
7.44
Breakfast options were appreciated, although some restrictions were noted.
Overall Experience
7.91
General positive feedback with some complaints about noise and aging facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:39

Property Description

Spacious Rooms with Free WiFi
Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS- offers spacious rooms with free WiFi and wired internet, providing a comfortable stay for guests looking to stay connected.

Convenient Location near Kumamoto Castle
Situated just 500 meters from the iconic Kumamoto Castle, guests at Ark Hotel Kumamoto-jo Mae can easily explore this historic landmark and immerse themselves in the local culture.

Dining Options and Views
With 2 restaurants on-site, including the scenic Rokka Restaurant offering views of the castle, guests can indulge in a variety of local cuisine and Japanese- and Western-style dishes during their stay.

Experience comfort, convenience, and culinary delights at Ark Hotel Kumamoto-jo Mae -ROUTE INN HOTELS-. Book your stay now for an unforgettable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

7.8
Based on 2607 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 7.91
Y
Yoshimi • solo_traveller • jp
7
宿泊部屋の「空調設備の音？モーター音？」がなければとても良かった！
Pros:

１０Ｆが開放され、フリードリンク無料！もあり、ドリンクを飲みながら熊本城の夜景がとても美しかった！

Cons:

宿泊部屋の「空調設備の音？モーター音？」がとても大きく気になった。

2026-05-16 • via Nuitee
坂本 • solo_traveller • jp
8
熊本城が見えるのがとても良かったです。
Pros:

なんといってもロケーションです。
フリースペースがとても良かったです。ビジネスで利用させてもらいました。

Cons:

大風呂があるとありがたいですね

2026-05-16 • via Nuitee
J
jennifer • solo_traveller • tw
9
2026-05-16 • via Nuitee
月野 • solo_traveller • jp
6
2026-05-14 • via Nuitee
A
Arima • solo_traveller • jp
8
Pros:

10階のレストランからの眺望が良かった。

2026-05-14 • via Nuitee
R
Ricky • solo_traveller • us
9
Awesome location with it's own manga library.
Pros:

Right across from Kumamoto Castle (though still under reconstruction) for Spring the beautiful sakura nearby. Nice shotengai near the hotel with a tremendous amount of options. Has a manga library/reading area in the lobby.

2026-05-14 • via Nuitee
S
seiichi • solo_traveller • jp
7
2026-05-14 • via Nuitee
Y
Yushih • couple • tw
10
2026-05-13 • via Nuitee
A
ALEXCHEN86 • extended_group • sg
8
Pros:

The hotel is very near to the Kumamoto castle so it would be super convenient to walk around. Decent size room, clean yet not sure which side your window may face so try your luck and enjoy Kumamoto~

Cons:

The parking area is a bit small comparing to nearby hotels and the designated parking area told us not be able to park overnight, which made us some time to find a different location and costs around 2700 yen just for overnight parking.

2026-05-12 • via Nuitee
S
SHIGEO • couple • jp
8
コスパ最高のホテル
Pros:

宿泊するのは5回目です。
いつものように、リーズナブルでいい宿泊先でした。

Cons:

別にないです

2026-05-12 • via Nuitee
Y
YUKIKO • solo_traveller • jp
9
2026-05-11 • via Nuitee
F
Fmiko • family_with_children • jp
8
2026-05-10 • via Nuitee
K
keishirou • couple • jp
8
2026-05-10 • via Nuitee
K
kume • solo_traveller • jp
7
普通
Pros:

十階から熊本城の眺めがよかった

Cons:

特になし

2026-05-10 • via Nuitee
N
Noriko • couple • jp
10
Pros:

スタッフの方も優しく、フリーウェルカムドリンクがもらえるスペースで熊本城が見えます。ゆっくりお城を見ながらその日1日を語らうことができますし、メインストリートにも近く立地に関してもとてもいいホテルだと思います。

Cons:

駐車場がありますが一泊1200円でした（2026年5月）すぐそばにホテルに無関係の駐車場がありますが、夕方入って次の日の朝ぐらいまでならそちらの方が安いです。

2026-05-10 • via Nuitee
諏訪園 • solo_traveller • jp
7
お値段以上がよかったかな
Pros:

朝食と景色

Cons:

全体的に古く、清潔感不足でした

2026-05-09 • via Nuitee
H
Hirokatsu • couple • jp
8
2026-05-09 • via Nuitee
T
TING EN • extended_group • tw
9
2026-05-08 • via Nuitee
H
hiromi • couple • jp
5
ロケーション最高
Pros:

眺めが良かった

Cons:

部屋に入りテレビ下の　引き出しを開けたら子供用のアンパンマン菓子のゴミが入っていて驚いた　掃除はしてないのでしょうかと不安に思った

2026-05-08 • via Nuitee
横山 • solo_traveller • jp
10
2026-05-07 • via Nuitee