Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS-

Hotels
7.8 (2827 reviews)
Jotomachi 5-16 , Kumamoto , jp

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Garden
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location near attractions
Helpful staff
Satisfying breakfast options
Cons:
Noise from other rooms
Old facilities
Some amenities have restrictions

Categories

Cleanliness
6.94
Some reviewers mentioned old facilities and issues like noise.
Service
8.41
Positive comments on staff responsiveness and support.
Location
8.45
Close proximity to Kumamoto Castle and city attractions.
Room Quality
7.4
Some rooms are described as needing updates.
Amenities
7.93
Good features like free drinks and breakfast, yet some limitations.
Value for Money
7.89
Many reviews noted the hotel as affordable and providing reasonable services.
Food and Beverage
7.44
Breakfast options were appreciated, although some restrictions were noted.
Overall Experience
7.91
General positive feedback with some complaints about noise and aging facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:39

Property Description

Spacious Rooms with Free WiFi
Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS- offers spacious rooms with free WiFi and wired internet, providing a comfortable stay for guests looking to stay connected.

Convenient Location near Kumamoto Castle
Situated just 500 meters from the iconic Kumamoto Castle, guests at Ark Hotel Kumamoto-jo Mae can easily explore this historic landmark and immerse themselves in the local culture.

Dining Options and Views
With 2 restaurants on-site, including the scenic Rokka Restaurant offering views of the castle, guests can indulge in a variety of local cuisine and Japanese- and Western-style dishes during their stay.

Experience comfort, convenience, and culinary delights at Ark Hotel Kumamoto-jo Mae -ROUTE INN HOTELS-. Book your stay now for an unforgettable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 2827 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 7.91
T
takayuki • solo_traveller • jp
7
2026-09-05 • via Nuitee
K
KAORI • couple • jp
7
2026-09-05 • via Nuitee
中谷 • solo_traveller • jp
8
2026-09-02 • via Nuitee
K
KAZUSHIGE • extended_group • jp
8
Pros:

朝食が予想よりも美味しかった。

2026-09-02 • via Nuitee
K
koichiro • solo_traveller • jp
8
2026-09-01 • via Nuitee
C
CHIZURU • solo_traveller • jp
6
2026-09-01 • via Nuitee
H
HUIYONG • solo_traveller • jp
9
2026-08-31 • via Nuitee
H
hiroko • solo_traveller • jp
7
2026-08-30 • via Nuitee
J
junichi • solo_traveller • jp
9
Pros:

スタッフの対応が丁寧

2026-08-30 • via Nuitee
Y
Yuxin • extended_group • jp
7
レンタカーを利用しない旅行者にはおすすめだと思います。
Pros:

ホテルの設備はやや古いですが、サービスはとても良かったです。また、無料のドリンクサービスもあり、コスパの良いホテルだと思います。

Cons:

ホテルの駐車場はかなり利用しづらく、不便に感じました。

2026-08-28 • via Nuitee
富雄 • couple • jp
6
Pros:

熊本城が見え景色良かったです

2026-08-27 • via Nuitee
ヤマナカ • extended_group • jp
7
駐車場以外は普通
Pros:

熊本城や市街地に近くアクセスが良い

Cons:

背高の車両は狭い通路を通って狭い立体駐車場に止めてかなりの距離を歩いて帰る！不便を感じた。

2026-08-25 • via Nuitee
K
KAMEI CORPORATION • solo_traveller • jp
8
Pros:

熊本城の景観

Cons:

宿泊税別途徴収

2026-08-25 • via Nuitee
さっ • family_with_children • jp
7
2026-08-22 • via Nuitee
M
MAYUKO • solo_traveller • jp
7
朝食（お粥）最高！！
Pros:

接客と朝食時のサービスが素晴らしかった。

Cons:

地震の影響か、暫く部屋が使われていなかったようなベッドサイドの埃と、浴槽付近の髪の毛（1本）が気になった。

2026-08-21 • via Nuitee
H
HYUKYUN • couple • kr
8
2026-08-20 • via Nuitee
T
takayuki • couple • jp
5
2026-08-20 • via Nuitee
C
Cleemput • couple • jp
9
2026-08-19 • via Nuitee
T
Thục • couple • jp
9
2026-08-17 • via Nuitee
西村 • solo_traveller • jp
7
2026-08-17 • via Nuitee