Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS-

Hotels
7.8 (2784 reviews)
Jotomachi 5-16 , Kumamoto , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Garden
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location near attractions
Helpful staff
Satisfying breakfast options
Cons:
Noise from other rooms
Old facilities
Some amenities have restrictions

Categories

Cleanliness
6.94
Some reviewers mentioned old facilities and issues like noise.
Service
8.41
Positive comments on staff responsiveness and support.
Location
8.45
Close proximity to Kumamoto Castle and city attractions.
Room Quality
7.4
Some rooms are described as needing updates.
Amenities
7.93
Good features like free drinks and breakfast, yet some limitations.
Value for Money
7.89
Many reviews noted the hotel as affordable and providing reasonable services.
Food and Beverage
7.44
Breakfast options were appreciated, although some restrictions were noted.
Overall Experience
7.91
General positive feedback with some complaints about noise and aging facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:39

Property Description

Spacious Rooms with Free WiFi
Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS- offers spacious rooms with free WiFi and wired internet, providing a comfortable stay for guests looking to stay connected.

Convenient Location near Kumamoto Castle
Situated just 500 meters from the iconic Kumamoto Castle, guests at Ark Hotel Kumamoto-jo Mae can easily explore this historic landmark and immerse themselves in the local culture.

Dining Options and Views
With 2 restaurants on-site, including the scenic Rokka Restaurant offering views of the castle, guests can indulge in a variety of local cuisine and Japanese- and Western-style dishes during their stay.

Experience comfort, convenience, and culinary delights at Ark Hotel Kumamoto-jo Mae -ROUTE INN HOTELS-. Book your stay now for an unforgettable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

7.8
Based on 2784 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 7.91
Y
Yoshimi • solo_traveller • jp
8
また利用したい
Pros:

ロケーションが良かった
お城を眺めながらの朝食

Cons:

特になし

2026-07-18 • via Nuitee
K
Kenichi • solo_traveller • jp
5
2026-07-17 • via Nuitee
S
SAORI • solo_traveller • jp
10
Pros:

熊本城が見えるホテルという事で選びました
思ったより間近に見えて良かったです

Cons:

特になし

2026-07-16 • via Nuitee
かよ • solo_traveller • jp
8
お城と朝ごはん！
Pros:

朝食がおいしかった。お城が近くてよかった。

Cons:

ユニットバスなどの施設がやや古い

2026-07-16 • via Nuitee
M
Mariko • solo_traveller • jp
9
Pros:

お部屋が清潔でした。

2026-07-16 • via Nuitee
K
kunio • solo_traveller • jp
8
2026-07-15 • via Nuitee
H
Haruhito • couple • jp
9
又泊まりに行きたいです、
Pros:

スタッフの対応がとても良かった。

2026-07-15 • via Nuitee
H
Hayden • solo_traveller • us
6
2026-07-15 • via Nuitee
柳田 • solo_traveller • jp
7
2026-07-15 • via Nuitee
S
Shingo • solo_traveller • jp
7
2026-07-15 • via Nuitee
E
Emerik • solo_traveller • ca
9
Arigato gozaimasu
Pros:

The size of the room was nice for the price

2026-07-14 • via Nuitee
H
Hitomih • family_with_children • jp
8
Pros:

朝食会場から熊本城が一望できた。また味もよく、スタッフの方の対応も気持ちよかった。

2026-07-13 • via Nuitee
R
ryouta • solo_traveller • jp
9
Pros:

以前に泊まった時より部屋が綺麗になった気がする

2026-07-13 • via Nuitee
T
Toshiaki • solo_traveller • jp
4
Pros:

繁華街に近い

Cons:

割引で予約したが当日通常料金になっていた。
浴室の換気扇回らない。冷蔵庫動かなかった。
コインランドリー台数少なすぎ。駐車場の予約出来ないのはこのサイトだけ？

2026-07-12 • via Nuitee
Y
yukio • extended_group • jp
7
2026-07-12 • via Nuitee
Ｋatuyuki • extended_group • jp
9
2026-07-11 • via Nuitee
野田 • solo_traveller • jp
10
2026-07-11 • via Nuitee
M
Mayumi • extended_group • jp
7
2026-07-11 • via Nuitee
んのこ • solo_traveller • jp
9
熊本観光ならここに泊まるべし！
Pros:

熊本城の目の前で、最上階のラウンジからは熊本城が見えます！夜はライトアップされてて、すっごく綺麗です😊
近くの商店街にも歩いて行けて、夜は近くのセンベロ横丁や、ラーメンで締めることもできます♥
４連泊しましたが、快適でした！
シャンプースタンドもあり、いろんなシャンプーを試せて良かったです✨️

Cons:

特になし！

2026-07-11 • via Nuitee
M
MASAHIKO • solo_traveller • tw
6
2026-07-10 • via Nuitee