Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS-

Hotels
7.8 (2558 reviews)
Jotomachi 5-16 , Kumamoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location near attractions
Helpful staff
Satisfying breakfast options
Cons:
Noise from other rooms
Old facilities
Some amenities have restrictions

Categories

Cleanliness
6.94
Some reviewers mentioned old facilities and issues like noise.
Service
8.41
Positive comments on staff responsiveness and support.
Location
8.45
Close proximity to Kumamoto Castle and city attractions.
Room Quality
7.4
Some rooms are described as needing updates.
Amenities
7.93
Good features like free drinks and breakfast, yet some limitations.
Value for Money
7.89
Many reviews noted the hotel as affordable and providing reasonable services.
Food and Beverage
7.44
Breakfast options were appreciated, although some restrictions were noted.
Overall Experience
7.91
General positive feedback with some complaints about noise and aging facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:39

Property Description

Spacious Rooms with Free WiFi
Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS- offers spacious rooms with free WiFi and wired internet, providing a comfortable stay for guests looking to stay connected.

Convenient Location near Kumamoto Castle
Situated just 500 meters from the iconic Kumamoto Castle, guests at Ark Hotel Kumamoto-jo Mae can easily explore this historic landmark and immerse themselves in the local culture.

Dining Options and Views
With 2 restaurants on-site, including the scenic Rokka Restaurant offering views of the castle, guests can indulge in a variety of local cuisine and Japanese- and Western-style dishes during their stay.

Experience comfort, convenience, and culinary delights at Ark Hotel Kumamoto-jo Mae -ROUTE INN HOTELS-. Book your stay now for an unforgettable experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

7.8
Based on 2558 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 7.91
H
hirofumi • couple • jp
8
ほぼ満足
Pros:

熊本城が割と近かった。

Cons:

部屋にスリッパが無かった。

2026-02-14 • via Nuitee
A
Antoine • solo_traveller • be
10
2026-02-12 • via Nuitee
I
izumi • couple • jp
6
2026-02-11 • via Nuitee
松田 • couple • jp
10
Pros:

熊本城丸見え

2026-02-11 • via Nuitee
M
Mai Manh • family_with_children • jp
10
2026-02-11 • via Nuitee
I
izumi • couple • jp
7
2026-02-08 • via Nuitee
K
Kentaro • extended_group • jp
9
2026-02-08 • via Nuitee
D
Dai • couple • jp
6
Pros:

ロケーションが良い

Cons:

特になし

2026-02-08 • via Nuitee
Y
YUKI • solo_traveller • jp
9
2026-01-30 • via Nuitee
F
Felix • solo_traveller • es
10
2026-01-30 • via Nuitee
卓 • family_with_children • jp
8
Pros:

今回は寝るだけでした

Cons:

すぐ寝たのでわからない

2026-01-27 • via Nuitee
A
AKIRA • solo_traveller • jp
9
2026-01-26 • via Nuitee
J
Joji • couple • jp
5
コスパは良かったです。
Pros:

繁華街にも近く、熊本城も目の前でロケーションが良かった。

Cons:

立体駐車場は、5ナンバー専用なので、少し大きい車は結構な距離にある駐車場まで歩きます。幸い隣の提携ではないコインパーキングに停めることができたので良かった。更に夜間帯の12時間はこちらの方が提携駐車場より安かった。
フロントのお姉さんたちが、宿泊客が前を通っていても私的な話で盛り上がっていらっしゃいました。アルバイトのお姉さんだったのかな？細かい事気にしてすみません。

2026-01-26 • via Nuitee
I
ivy • solo_traveller • us
9
Pros:

The location, facilities and services

Cons:

The furniture in the room is little aged

2026-01-25 • via Nuitee
敦志 • solo_traveller • jp
10
2026-01-21 • via Nuitee
A
ameria • couple • jp
9
2026-01-21 • via Nuitee
L
Lawrence • couple • ca
8
Pros:

Located directly across from Kumamoto Castle. Close to two different train stops. Will store your luggage for you if you arrive before check-in time. Clean room and facilities.

2026-01-20 • via Nuitee
P
Pablo Villegas • extended_group • mx
10
Pros:

Todo muy bien, en el ultimo piso hay un restaurante y por las noches tiene barra de bebidas gratis, desde ahí se puede ver el castillo iluminado por lo que estuvo genial

Cons:

Un poco lejos de la estación principal pero es lo que obtienes al alojarte cerca del castillo de Kumamoto, accessible tomando transporte publico

2026-01-20 • via Nuitee
Z
zoe • couple • fr
8
Pros:

Buffet pour le petit déjeuner très varié et l’accès aux boissons h24 est super ! magnifique vue sur le chateau !

2026-01-20 • via Nuitee
平坂 • family_with_children • jp
7
Pros:

少し部屋が広くゆっくり出来た

Cons:

早割でお得感が無かったら普通のビジネスホテルと変わらないかな

2026-01-19 • via Nuitee