WoodSpring Suites Austin South Central I-35

Hotels
•
WoodSpring
6.1 (272 reviews)
4911 South Interstate 35 Frontage Road , Austin , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Poor amenities

Categories

Cleanliness
4.11
Several reviews highlighted dirty rooms and issues with bathroom safety.
Service
8.08
Many reviews praised the staff as friendly and accommodating.
Location
8.62
Convenient location noted in multiple reviews, especially for nearby events.
Room Quality
5.07
Basic room quality mentioned with comfort but noted issues with facilities.
Amenities
4.1
Limited amenities mentioned, with issues around working facilities.
Value for Money
7.56
Some reviews indicated good value for the price.
Food and Beverage
5.11
No specific comments; standard quality for this hotel tier.
Overall Experience
6.18
Overall experience was mixed due to both positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:19

Property Description

Modern Amenities
WoodSpring Suites Austin South Central I-35 offers contemporary rooms with air conditioning, flat-screen TVs, and free WiFi. Select rooms even feature a convenient kitchenette for added comfort.

Convenient Facilities
Guests can enjoy access to the on-site fitness center and laundry facilities, making their stay hassle-free and enjoyable. The hotel ensures that all your needs are met during your visit.

Prime Location
Located just a few kilometers away from major attractions such as the Austin Convention Center and Barton Springs Pool, this hotel provides easy access to the best of Austin. Book your stay at WoodSpring Suites Austin South Central I-35 for a memorable and convenient experience.

Important information:

Please note that the front desk is open from 9:00 until 22:00 Monday through Friday, 10:00 until 19:00 on Saturday and 15:00 until 20:00 on Sunday. If guests plan to arrive outside of office hours, they can use the phone call box in the lobby to get staff's assistance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.1
Based on 272 reviews
Cleanliness: 4.11
Service: 8.08
Location: 8.62
Room Quality: 5.07
Amenities: 4.1
Value for Money: 7.56
Food and Beverage: 5.11
Overall Experience: 6.18
R
Rebeca • couple • us
9
2026-01-28 • via Nuitee
D
De los santos • couple • us
4
Pros:

Buena ubicación

Cons:

No servía el elevador durante mi estadía (1 semana )
La limpieza no fue buena

2026-01-22 • via Nuitee
K
Kourtney • extended_group • us
1
TAKE THIS OFF BOOKING.com
Pros:

It was a mattress on a cot frame. Absolutely nothing was nice about this place then if you lock yourself out of the room they’ll charge you $10 per key to let you back in. You don’t even get a real BLANKET. Smell like smoke just horrible

Cons:

The place entire existence. Then it’s NO ELEVATOR. Literally had to walk and carry luggage 5 flights of stairs

2026-01-19 • via Nuitee
A
Araceli • family_with_children • mx
8
2026-01-19 • via Nuitee
R
Rachel • solo_traveller • us
3
Pros:

Someone kept knocking at my windows at all hours I was on the first floor it made me feel unsafe I left at 4 away to this

2026-01-19 • via Nuitee
S
Shevia • couple • us
10
Wonderful and comfortable stay.
Pros:

Very clean room.

Cons:

N/a

2026-01-19 • via Nuitee
R
Rupert • extended_group • us
10
Best stay I’ve had at a budget friendly location, I will be back!
Pros:

Staff was friendly especially Rebecca!

Cons:

I really couldn’t complain, if there was an issue they were very helpful with helping me through my stay

2026-01-19 • via Nuitee
A
Austin • solo_traveller • us
7
Pros:

My son stayed there, and he told me it was very nice.

Cons:

My son stayed there for two weeks. When I saw I was charged twice for the second week, I called the hotel immediately. The front desk clerk told me I wasn’t, and that I should call my bank. My bank acknowledged that there were two separate charges “pending”, but one would likely drop off by next business day. The next day, BOTH charges posted to my credit card. I called the hotel again. And again, the clerk told me it was not charged twice. I insisted that I was and asked to speak with the manager. The she initially told me that I wasn’t as well! Exasperated, I told her that yes, I was charged twice… that I have spoken with my bank and someone there must help me make this right. Upon continued insistence, the manager delved deeply into my account and found the error. She said she will correct it today, but it will take 7-10 business days to credit my account. I asked for something in writing, but she stated that she was the manager and that she will make the correction “today”. That was Tuesday, 01/13/26. As of today, 01/18, the credit is still not in my account. That’s $427.98.

2026-01-18 • via Nuitee
A
Anndrea • couple • us
10
Pros:

Location

2026-01-16 • via Nuitee
A
Albert • solo_traveller • us
3
It sucked!
Pros:

For this night I liked the convenience of location. Decent kitchen type setup for someone who required longer stay.

Cons:

Dirty halls. Elevator broken so had to take the stairs. Urine in the stairwell. The heater in the unit was broken and wouldn’t go above 64 degrees. Was freezing in the room. The bedding had no substantial blanket or comforter. Just a very thin worn out microfiber textile that wasn’t thick enough to make underwear. Then a very thin throw on top of that. I was freezing and couldn’t sleep. Add to that, Sheetrock is deteriorating in the shower. A leaking shower head is soaking the sheetrock and it’s deteriorating. there is no employee on site from 11pm - 7am. What?? So the facility is up for grabs during those hours? Never again!

2026-01-11 • via Nuitee
S
Siteria • solo_traveller • us
10
Everyone were nice
Pros:

Everything was very clean

Cons:

The elevator wasn’t working

2026-01-11 • via Nuitee
R
Richard Tracy • family_with_children • us
8
Perfect for my needs
Pros:

The facility was awesome for the value and the staff was very helpful and friendly ... The property showed a bit of age but clearly it is a residential long term tenant type of thing but the room was very nice and very clean as well and the room had a kitchenette that was perfect for my needs ... I would recommend this facility to anyone looking for long or short term stays

Cons:

Well the elevator was not working but luckily I was only on the 2nd floor

2026-01-09 • via Nuitee
M
Muhammed • couple • us
10
2026-01-08 • via Nuitee
F
Fabian • family_with_children • us
3
Pros:

I dont know, we booked our stay but when we got there the girl at the front desk looked overwhelmed by the amount is people in the lobby, she told us, asking with everyone else, that the tvs were not working, the internet was down, and she didn't know how long it woruld be before they got fixed. She recommended we cancel.. so we did

Cons:

That we didn't get a chance to stay there

2026-01-07 • via Nuitee
M
Marissa • couple • us
1
Unfortunately, there were several issues with the property. The staff was rude and unhelpful, the room was not clean up
Pros:

Nothing was great about this property the staff was rude and unhelpful, the room was dirty upon arrival, there was no staff at the desk upon arrival

Cons:

Unfortunately, there were several issues with the property. The staff was rude and unhelpful, the room was not clean upon arrival, and there was no staff available at the front desk during check-in. When we requested a new room, we were given unfolded laundry and told that no rooms were available, despite rooms showing as available when I checked.

2026-01-04 • via Nuitee
N
nnn • family_with_children • de
10
2026-01-04 • via Nuitee
N
Nyoka • solo_traveller • us
4
2026-01-02 • via Nuitee
C
Christa • couple • us
1
Get the Elevator fixed.
Cons:

Elevator is not working. And from my understanding it hasn’t worked in months. Front desk phone not working everything VM.

2026-01-02 • via Nuitee
C
Crystal • solo_traveller • us
5
2026-01-02 • via Nuitee
J
Justin • family_with_children • us
10
2025-12-24 • via Nuitee