WoodSpring Suites Austin South Central I-35

Hotels
•
WoodSpring
6.1 (328 reviews)
4911 South Interstate 35 Frontage Road , Austin , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Poor amenities

Categories

Cleanliness
4.11
Several reviews highlighted dirty rooms and issues with bathroom safety.
Service
8.08
Many reviews praised the staff as friendly and accommodating.
Location
8.62
Convenient location noted in multiple reviews, especially for nearby events.
Room Quality
5.07
Basic room quality mentioned with comfort but noted issues with facilities.
Amenities
4.1
Limited amenities mentioned, with issues around working facilities.
Value for Money
7.56
Some reviews indicated good value for the price.
Food and Beverage
5.11
No specific comments; standard quality for this hotel tier.
Overall Experience
6.18
Overall experience was mixed due to both positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:19

Property Description

Modern Amenities
WoodSpring Suites Austin South Central I-35 offers contemporary rooms with air conditioning, flat-screen TVs, and free WiFi. Select rooms even feature a convenient kitchenette for added comfort.

Convenient Facilities
Guests can enjoy access to the on-site fitness center and laundry facilities, making their stay hassle-free and enjoyable. The hotel ensures that all your needs are met during your visit.

Prime Location
Located just a few kilometers away from major attractions such as the Austin Convention Center and Barton Springs Pool, this hotel provides easy access to the best of Austin. Book your stay at WoodSpring Suites Austin South Central I-35 for a memorable and convenient experience.

Important information:

Please note that the front desk is open from 9:00 until 22:00 Monday through Friday, 10:00 until 19:00 on Saturday and 15:00 until 20:00 on Sunday. If guests plan to arrive outside of office hours, they can use the phone call box in the lobby to get staff's assistance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.1
Based on 328 reviews
Cleanliness: 4.11
Service: 8.08
Location: 8.62
Room Quality: 5.07
Amenities: 4.1
Value for Money: 7.56
Food and Beverage: 5.11
Overall Experience: 6.18
J
Jack • solo_traveller • us
4
Waste of my money ! And negotiating to get back my $100 deposit !!!
Cons:

No table , couch or chair in the room !
Nothing to hold the toilet paper in the bathroom ! Smell of dogs in the hall and rooms !

2026-07-22 • via Nuitee
S
Shannon • couple • us
4
We paid $77.83 for a last-minute booking,so it was a decent value despite the negatives.
Pros:

We needed a cheap place for just one night close to a certain area, and we got what we paid for.

Cons:

The beds were both quite uncomfortable.

We were not told that there would be a $100 charge added to our room or that it would take about a week before it was refunded.

The hotel only had one luggage cart.

The chair for the desk was in very poor condition. We didn’t need to use it, but it was surprising to see a chair that damaged in a hotel room.

There were children running up and down the hallway, either on our floor or the one above us, until about 10pm. It was pretty loud, but then again, the room had a low price point.

2026-07-21 • via Nuitee
M
Mary • family_with_children • us
5
Cons:

Stayed for three days only had one towel for a family of four the whole three days never received anymore , liked that the hotel was per friend but hallways and lobby reeked of wet dog smell , tv remove didn’t work never received another one back after turning it in and ac was broken in our room

2026-07-20 • via Nuitee
J
JOSE A • couple • us
6
2026-07-19 • via Nuitee
H
Hidalgo • couple • us
1
Stressed, annoyed, disgusted, tired
Pros:

The customer service

Cons:

Bathtub was clogged, the was a homeless person inside the building somehow??? When I got off the elevator he was asleep right in front of the elevator, when I was walking around the wood floor got stuck to my foot and the whole floor LITERALLY lifted off… I’m a guy and it takes a lot to gross me out and I never write reviews but man… this pissed me off

2026-07-16 • via Nuitee
G
Garcia • couple • us
7
Pros:

Location was good

Cons:

Lengthy check in time (15min)
Never got towels

2026-07-07 • via Nuitee
M
Morago • solo_traveller • us
3
2026-07-05 • via Nuitee
S
Sherica • solo_traveller • us
7
The room was clean, booking was fairly easy through booking.com. The downside is that the ac smelled like mildew
Pros:

The room was clean

Cons:

The ac smelled like mildew

2026-06-27 • via Nuitee
C
Cerda • extended_group • us
1
Did not even step foot in a room
Pros:

nothing.

Cons:

Horrible Front Desk. I got a room for my employees and as soon as they walk into the door they were greeted with "its fully booked" not knowing i had just made a reservation on booking.com. treated my employees horribly and i can only imagine what they have done in the past. to top it off they did not want to refund me the money for the night and that includes booking.com a 70 dollar stay and get refunded 22 dollars when we did not even set foot in a room. this is embarrassing for both this hotel and this website. speaks volumes on your customer service.

2026-06-26 • via Nuitee
E
Ellis • extended_group • us
4
Couldn't even stay the full duration of the time we payed for, left and went somewhere else.
Pros:

The bed was decent.

Cons:

Water pressure was horrible. The a/c wasn't working properly. The toilet wouldn't flush properly. Not enough towels.

2026-06-18 • via Nuitee
W
Wood • solo_traveller • us
9
2026-06-17 • via Nuitee
F
Fernando • couple • us
2
2026-06-13 • via Nuitee
H
Hasan • solo_traveller • de
8
gute unterkunft, man kommt leicht zur rennstrecke und auch in die stadt
Pros:

nutze die unterkunft zum wiederholten male um die rennstrecke „circuit of the americas“ zu besuchen. geräumiges zimmer mit einer kleinen küchenzeile.

Cons:

nichts!

2026-06-10 • via Nuitee
D
Donald • solo_traveller • us
3
It hasn’t been the best, but in my situation, I’ll take anything
Pros:

The convenience

Cons:

They don’t clean enough and the price will be staying for a month

2026-06-09 • via Nuitee
M
Monica • solo_traveller • us
3
2026-06-05 • via Nuitee
M
Monica • solo_traveller • us
3
2026-06-05 • via Nuitee
M
Mary • couple • us
7
2026-06-02 • via Nuitee
T
Tasia • couple • us
8
Staff were reasonable, helped out a lot. Thanks guys :)
Pros:

Very comfortable. Helped a lot with personal reasons. Thanks guys.

Cons:

The room 204 has an odd damp feeling inside the room and the water pressure for the shower, toilet and sink is low as heck. We got switched to room 423 I think? And that room was more comfortable. Fresher air. Thanks guys :)

2026-05-27 • via Nuitee
M
Morago • couple • us
7
2026-05-24 • via Nuitee
J
Jennifer • solo_traveller • us
7
2026-05-23 • via Nuitee