Shangri-La The Fort, Manila

Hotels
•
Shangri-La Group
8.9 (627 reviews)
30th Street corner 5th Avenue, Bonifacio Global City , Manila , ph

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Excellent food variety
Friendly and helpful staff
Good location
Cons:
Some rooms may smell bad
Value for money concerns due to high pricing

Categories

Cleanliness
8.59
Some concerns about the room smelling bad were noted, but overall cleanliness was good.
Service
9.26
Service was highlighted positively across multiple reviews, with special mentions of staff being friendly and helpful.
Location
9.2
Location was frequently praised, mentioned as convenient and ideal.
Room Quality
8.65
Rooms were spacious and clean, but there were mentions of some being worn or not meeting expectations.
Amenities
8.78
Amenities were described positively, although some found them a bit confusing.
Value for Money
8.24
Some reviews pointed out that the cost was high compared to the quality experienced.
Food and Beverage
9.29
The food was highly rated, with a variety of options praised.
Overall Experience
9.16
Overall experiences were largely positive, with multiple guests expressing they would recommend or return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:43

Property Description

Luxurious Accommodations
Experience luxury at its finest with our beautifully furnished rooms offering stunning city views, flat-screen TVs, and elegant bathrooms with premium amenities.

Culinary Delights
Satisfy your taste buds with a variety of dining options, from international selections at High Street Cafe to authentic Chinese cuisine at Canton Road. Indulge in Peruvian dishes at Samba or enjoy a juicy steak at Raging Bull Chophouse & Bar.

Relaxation and Recreation
Unwind by our outdoor swimming pools while enjoying panoramic city views, or pamper yourself at the spa for a rejuvenating massage. Stay active at our fitness center, then treat your little ones to a fun time at the Kid's Club.

Book now for an unforgettable stay at Shangri-La The Fort, Manila -- Staycation Approved.

Important information:

Please note that extra bed charges also include breakfast rates for children ages 6 - 11 years old. Please contact the property directly for further details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Adults stay for ₱ 3,673.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 627 reviews
Cleanliness: 8.59
Service: 9.26
Location: 9.2
Room Quality: 8.65
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 9.29
Overall Experience: 9.16
L
Luciani • family_with_children • au
10
We can't wait to come back! love shangri-la.
Pros:

The checkin service was memorable. When we arrived after airport shuttle picked us up, we were greeted knowing it was Mr.Luciani already. And instead of walking to the reception, our rooms were ready and was taken straight to room where check-in was proceeded. It was a smooth process and greeted with genuine smiles along the way and throughout our stay.

We also highly recommend the Chinese restaurant. One of the best we've been to. Everything we ordered was delicious and even with 4 glasses of french rose, the price was very reasonable in comparison to australian prices. If we lived in manila, we would be there every sunday.

I have to say, the margarita in the lounge was definitely one of my favorite. perfection.

Cons:

Only thing i could possible add a touch to, after we checked out , we used the childrens pool and the showers had no soap or shampoo to use. it would be nice if the the conceirge or pool men had backup toiletries to offer to guests who are enjoying the facilities one last time and possilby get ready before their flight. =) just a little extra tip.

2026-04-24 • via Nuitee
M
Mike • couple • us
9
2026-04-19 • via Nuitee
I
IDAN • solo_traveller • il
10
Pros:

The staff is amazing
He went out of his way to assist with any request

2026-04-16 • via Nuitee
A
Alexander • couple • th
10
2026-04-15 • via Nuitee
C
Carolina • extended_group • ph
5
2026-04-13 • via Nuitee
• family_with_children • us
10
2026-04-11 • via Nuitee
M
Mariam • family_with_children • sa
10
Pros:

Absolutely everything!

Cons:

Nothing. Not one negative comment

2026-04-03 • via Nuitee
A
Adriaan • couple • nl
9
Top hotel overpriced
Pros:

Top hotel

Cons:

Extreme price compared with the other Shangri -la hotels in Manila

2026-04-02 • via Nuitee
F
Fabico-Smith • family_with_children • ca
10
Pros:

Everything about our stay was exceptional. From the moment we arrived, the service was warm, attentive, and professional. The location is excellent, the rooms are beautifully maintained, and the bathrooms were spotless and well-appointed. Every detail felt thoughtfully considered, and the overall experience was truly top-tier. It set a new standard for what a 5-star stay should feel like.

Cons:

The only minor drawback was that the room configuration for a family of four included two double beds rather than two queens, which felt a bit tight. The price point is also quite high, but the quality of the experience does reflect that.

2026-03-29 • via Nuitee
A
Adriaan • couple • nl
10
2026-03-27 • via Nuitee
L
Lesley • solo_traveller • gb
7
2026-03-26 • via Nuitee
Y
Yaser • couple • sa
6
2026-03-25 • via Nuitee
K
Karl • couple • gb
9
Pros:

Plenty of food options. Location was great

2026-03-24 • via Nuitee
M
Marco Giardina • couple • ie
10
ottima scelta
Pros:

ottima posizione struttura fantastica

Cons:

tutto perfetto

2026-03-20 • via Nuitee
D
Dora • couple • gu
10
2026-03-16 • via Nuitee
M
Marta • extended_group • es
10
2026-03-14 • via Nuitee
J
Jocelyn • family_with_children • au
8
Shangri-la Residences The Fort will again be the place to stay when we return back to Manila
Pros:

Very helpful & accommodating Residences front desk staff - Pam, Sharie, Marian, Ericson and room attendant Rica.

Cons:

Short-staying guests (ie. 11 days in Residences) did not get same treatment as hotel guests eg. No fruit basket or no welcoming drinks on arrival. No hotel stationeries so these still had to be requested.

2026-03-10 • via Nuitee
C
Christian Tarp • solo_traveller • sg
10
2026-03-01 • via Nuitee
J
Jonathan and Maribel • couple • us
7
Nice time overall but probably better value in BGC
Pros:

Location and the rooms are first class

Cons:

Not enough coffee pods in the room and the buffet was over priced

2026-02-27 • via Nuitee
C
CHENGCHIEH • family_with_children • tw
8
2026-02-24 • via Nuitee