Shangri-La The Fort, Manila

Hotels
•
Shangri-La Group
8.9 (686 reviews)
30th Street corner 5th Avenue, Bonifacio Global City , Manila , ph

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent food variety
Friendly and helpful staff
Good location
Cons:
Some rooms may smell bad
Value for money concerns due to high pricing

Categories

Cleanliness
8.59
Some concerns about the room smelling bad were noted, but overall cleanliness was good.
Service
9.26
Service was highlighted positively across multiple reviews, with special mentions of staff being friendly and helpful.
Location
9.2
Location was frequently praised, mentioned as convenient and ideal.
Room Quality
8.65
Rooms were spacious and clean, but there were mentions of some being worn or not meeting expectations.
Amenities
8.78
Amenities were described positively, although some found them a bit confusing.
Value for Money
8.24
Some reviews pointed out that the cost was high compared to the quality experienced.
Food and Beverage
9.29
The food was highly rated, with a variety of options praised.
Overall Experience
9.16
Overall experiences were largely positive, with multiple guests expressing they would recommend or return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:43

Property Description

Luxurious Accommodations
Experience luxury at its finest with our beautifully furnished rooms offering stunning city views, flat-screen TVs, and elegant bathrooms with premium amenities.

Culinary Delights
Satisfy your taste buds with a variety of dining options, from international selections at High Street Cafe to authentic Chinese cuisine at Canton Road. Indulge in Peruvian dishes at Samba or enjoy a juicy steak at Raging Bull Chophouse & Bar.

Relaxation and Recreation
Unwind by our outdoor swimming pools while enjoying panoramic city views, or pamper yourself at the spa for a rejuvenating massage. Stay active at our fitness center, then treat your little ones to a fun time at the Kid's Club.

Book now for an unforgettable stay at Shangri-La The Fort, Manila -- Staycation Approved.

Important information:

Please note that extra bed charges also include breakfast rates for children ages 6 - 11 years old. Please contact the property directly for further details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Adults stay for ₱ 3,673.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 686 reviews
Cleanliness: 8.59
Service: 9.26
Location: 9.2
Room Quality: 8.65
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 9.29
Overall Experience: 9.16
R
Raj • solo_traveller • au
9
Pros:

The location, staff and facilities were excellent.

2026-06-20 • via Nuitee
M
Meshaal • solo_traveller • qa
1
Pros:

متعاونين

Cons:

لايوجد

2026-06-16 • via Nuitee
• extended_group • fr
10
Pros:

J’ai passé un excellent moment dans cet hôtel. L’accueil a été chaleureux dès mon arrivée, avec une équipe toujours souriante, disponible et vraiment soucieuse du confort des clients. La chambre était impeccable : propre, spacieuse, bien insonorisée et très agréable à vivre.

Le petit‑déjeuner était varié et de très bonne qualité, avec des produits frais et un service irréprochable. L’emplacement est également idéal, proche de tout tout en restant calme.

En résumé, un établissement où l’on se sent bien, parfaitement entretenu et géré par un personnel professionnel et attentionné. Je recommande sans hésiter et j’y reviendrai avec plaisir.

2026-06-15 • via Nuitee
G
gael • extended_group • fr
10
Pros:

J’ai passé un excellent moment dans cet hôtel. L’accueil a été chaleureux dès mon arrivée, avec une équipe toujours souriante, disponible et vraiment soucieuse du confort des clients. La chambre était impeccable : propre, spacieuse, bien insonorisée et très agréable à vivre.

Le petit‑déjeuner était varié et de très bonne qualité, avec des produits frais et un service irréprochable. L’emplacement est également idéal, proche de tout tout en restant calme.

En résumé, un établissement où l’on se sent bien, parfaitement entretenu et géré par un personnel professionnel et attentionné. Je recommande sans hésiter et j’y reviendrai avec plaisir.

2026-06-15 • via Nuitee
W
Wit Ney • family_with_children • ph
9
2026-06-14 • via Nuitee
L
Laisa Marie • extended_group • us
10
2026-06-14 • via Nuitee
M
MAE REME • family_with_children • us
9
Perfect spot and place for short stay
Pros:

Perfect location to stay in BGC with family . Very secured , walking distance to many department stores , cafes , restaurants, hang up places .

Cons:

Nothing in particular . it was a short stay so.

2026-06-13 • via Nuitee
A
Adel • couple • kw
10
استثنائي
Pros:

روعة الديكور بالفندق والموقع والنظافة وتعامل الموظفين

Cons:

لابوجد

2026-06-11 • via Nuitee
C
Chris • family_with_children • gb
10
Great location and the facilities were amazing as well as the staff the speed and efficiency of the staff made it very w
Pros:

The room was perfect and the staff had decorated for my wife’s birthday

Cons:

Nothing it was a perfect place for us to stay

2026-06-10 • via Nuitee
N
Norena • extended_group • ph
8
Thnks, good staff, definitely we’ll be back..
Pros:

location

Cons:

None

2026-06-07 • via Nuitee
D
Danielle • solo_traveller • bn
8
2026-06-06 • via Nuitee
A
Alexander • couple • ge
10
2026-06-03 • via Nuitee
A
Alexander • couple • ge
10
2026-06-03 • via Nuitee
A
Aime • family_with_children • ph
8
2026-05-31 • via Nuitee
K
Khaled • couple • us
3
2026-05-30 • via Nuitee
G
Gerardo • couple • us
10
Luxurious location in the heart of BGC.
Pros:

The location was very convenient & the hotel was first-rate!

Cons:

Could have supplied some laundry detergent.

2026-05-29 • via Nuitee
P
Paulina • couple • pl
10
2026-05-18 • via Nuitee
E
eric • solo_traveller • fr
10
2026-05-17 • via Nuitee
B
Bernhard • couple • de
9
Super alternative in Manila
2026-05-17 • via Nuitee
Z
Zoe • family_with_children • au
6
Impossible to sleep
Pros:

Clean, nice furniture, staff , facilities

Cons:

Extremely noisy, ducted air con units even when not in use, next doors/ upstairs generators can be heard all night. Slept with ear plugs in. Also a smell of sewage from the sinks, which was throughout the Phillipines.

2026-05-15 • via Nuitee