La Reine Hôtel & Restaurant

Hotels
8.3 (605 reviews)
Rue Adolphe Bastin 7 , Spa , be

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good breakfast
Cons:
Issues with room comfort
High prices for services

Categories

Cleanliness
8.39
Generally clean, although some mention of older facilities.
Service
8.76
Friendly staff and positive experiences with service.
Location
9.1
Good location near center and station.
Room Quality
7.55
Mixed reviews on room comfort, some found beds hard.
Amenities
8.08
Basic amenities available, but some extra charges reported.
Value for Money
7.54
Perceived high prices relative to quality.
Food and Beverage
8.59
Good breakfast and dinner options, but some price complaints.
Overall Experience
8.36
Pleasant stay with notable positives, but some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:35

Property Description

Tranquil Oasis in Spa Town

Elegant Rooms with Garden Entrance
Experience a serene stay at La Reine Hôtel, City Centre with private garden entrances for each room, ensuring a peaceful retreat. Enjoy modern amenities like a TV and a luxurious bathroom in every room.

Gourmet Dining Experience at 'La Cour de la Reine'
Indulge in a culinary journey at the Bib Gourmand restaurant on-site, offering a menu filled with local delicacies and dry-aged meats. Delight your taste buds with the finest flavors of the region.

Convenient Location for Leisure and Golf
Located just a short walk from the thermal baths and a quick drive to the Royal Golf Club de Fagnes, our hotel is the perfect choice for leisure and golf enthusiasts. Explore the nearby Circuit de Spa-Francorchamps for adrenaline-pumping races.

Book your stay at La Reine Hôtel, City Centre now and immerse yourself in luxury and relaxation.

Important information:

Guests arriving after 20:00 are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please inform that the thermal area (swimming pool, massage, sauna, outdoor hammam) is only available upon reservation, the thermal area is 500 meters from the hotel and is not included in the room rate.

The continental breakfast is offered in the form of a beautiful hot and cold buffet with a wide choice of homemade and local products, it is offered from 08h to 10h every day.

Please note that a credit card pre-authorization form must be completed by customers who book 3 or more rooms.

When traveling with pets, please note that an additional fee of 25 € per pet per night includes a basket and a meal tray . Please note that pets are ot allowed in all standards rooms.

For group bookings of more than 3 rooms, a 30% prepayment is required and must be requested at the time of reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per night when using an available cot.
    Children up to and including 6 years old stay for € 45 per person per night when using an existing bed.
    Children from 7 years old to 17 years old stay for € 55 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 40 per person per night when using an available extra bed.
    People 12 years old and over stay for € 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 605 reviews
Cleanliness: 8.39
Service: 8.76
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 8.59
Overall Experience: 8.36
J
Jean-Paul • couple • be
3
Lamentable!
Pros:

Rien

Cons:

Parking payant sur le trottoir devant l'hôtel ! Du jamais vu !
Petit déjeuner compris sur Booking, payant à l'arrivée!
Erreur dans l'addition,!
Restaurant surévalué chez Gault & Millau

2026-05-28 • via Nuitee
M
Mikhail • couple • be
8
Ideaal hotel voor een weekendje Ardennen
Pros:

Ligging, ruimte

Cons:

Geen frigo in de kamer

2026-05-27 • via Nuitee
R
Ramos-Yzquierdo • couple • es
8
Pros:

El desayuno delicioso y el restaurante muy bonito

Cons:

Bueno el jacuzzi dejó de funcionar a los 5 min y no lo pudimos volver a poner

2026-05-26 • via Nuitee
P
Paul • solo_traveller • nl
10
Kort verblijf van alle gemakken voorzien
Pros:

Locatie parkeren in centrum

2026-05-25 • via Nuitee
D
Dr Martins Johnny • solo_traveller • pt
7
Pros:

Lit confortable douche puissante

Cons:

Pas de clime déco minime ne correspond ̂pas a la photo

2026-05-25 • via Nuitee
M
marijke • family_with_children • be
7
2026-05-18 • via Nuitee
P
Pierre • solo_traveller • be
8
Pros:

Le calme

2026-05-14 • via Nuitee
H
Hanneke • couple • nl
7
2026-05-13 • via Nuitee
I
Ingrid • solo_traveller • nl
6
let op dat ze eenzijdig afwijken van de voorwaarden met booking. ik heb dus te veel betaald.
Pros:

De locatie en ontbijt was ok.

Cons:

Onterecht geld afgeschreven van mijn credit card, geen enkele hospitality ( een taxi regelen was ongelooflijk bizar duur, oplichterij.) Ik heb ter plaatse extra belasting moeten betalen terwijl het tarief inclusief ale toeslagen en belastingen. was. Ze wijken dus eenzijdig af van de voorwaarden met booking.

2026-05-07 • via Nuitee
P
Patrick • extended_group • be
7
Pros:

Ontbijt was zeer goed!

2026-05-05 • via Nuitee
T
Thomas • couple • be
7
2026-05-05 • via Nuitee
M
Martine • couple • be
9
2026-05-04 • via Nuitee
F
Francoise • couple • be
10
Pros:

Tous

Cons:

Rien

2026-05-01 • via Nuitee
E
Evy • extended_group • be
9
2026-05-01 • via Nuitee
M
morten • solo_traveller • be
10
2026-05-01 • via Nuitee
M
Maria • solo_traveller • be
10
Pros:

Chambre spacieuse et confortable et très propre.

2026-04-29 • via Nuitee
F
Florian • extended_group • fr
8
2026-04-28 • via Nuitee
I
Ingrid • extended_group • nl
7
fijn hotel
Pros:

locatie en ontbijt was ok

Cons:

Ze wijken af van de prijs en voorwaarden van Booking. Communicatie is hopeloos omdat de eigenaar of niet bereikbaar is of niet wil luisteren.

2026-04-28 • via Nuitee
K
Kent • solo_traveller • dk
8
2026-04-26 • via Nuitee
R
R • extended_group • nl
9
Uitstekend hotel
Pros:

Vriendelijke personeel, goed onderhouden en schone kamers, dus een prima prijs-kwaliteit verhouding en op loopafstand van het gezellige centrum.

2026-04-26 • via Nuitee