La Reine Hôtel & Restaurant

Hotels
8.3 (588 reviews)
Rue Adolphe Bastin 7 , Spa , be

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good breakfast
Cons:
Issues with room comfort
High prices for services

Categories

Cleanliness
8.39
Generally clean, although some mention of older facilities.
Service
8.76
Friendly staff and positive experiences with service.
Location
9.1
Good location near center and station.
Room Quality
7.55
Mixed reviews on room comfort, some found beds hard.
Amenities
8.08
Basic amenities available, but some extra charges reported.
Value for Money
7.54
Perceived high prices relative to quality.
Food and Beverage
8.59
Good breakfast and dinner options, but some price complaints.
Overall Experience
8.36
Pleasant stay with notable positives, but some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:35

Property Description

Tranquil Oasis in Spa Town

Elegant Rooms with Garden Entrance
Experience a serene stay at La Reine Hôtel, City Centre with private garden entrances for each room, ensuring a peaceful retreat. Enjoy modern amenities like a TV and a luxurious bathroom in every room.

Gourmet Dining Experience at 'La Cour de la Reine'
Indulge in a culinary journey at the Bib Gourmand restaurant on-site, offering a menu filled with local delicacies and dry-aged meats. Delight your taste buds with the finest flavors of the region.

Convenient Location for Leisure and Golf
Located just a short walk from the thermal baths and a quick drive to the Royal Golf Club de Fagnes, our hotel is the perfect choice for leisure and golf enthusiasts. Explore the nearby Circuit de Spa-Francorchamps for adrenaline-pumping races.

Book your stay at La Reine Hôtel, City Centre now and immerse yourself in luxury and relaxation.

Important information:

Guests arriving after 20:00 are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please inform that the thermal area (swimming pool, massage, sauna, outdoor hammam) is only available upon reservation, the thermal area is 1640 feet from the hotel and is not included in the room rate.

The continental breakfast is offered in the form of a beautiful hot and cold buffet with a wide choice of homemade and local products, it is offered from 08h to 10h every day.

Please note that a credit card pre-authorization form must be completed by customers who book 3 or more rooms.

When traveling with pets, please note that an additional fee of 25 € per pet per night includes a basket and a meal tray .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per night when using an available cot.
    Children up to and including 6 years old stay for € 45 per person per night when using an existing bed.
    Children from 7 years old to 17 years old stay for € 55 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 40 per person per night when using an available extra bed.
    People 12 years old and over stay for € 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 588 reviews
Cleanliness: 8.39
Service: 8.76
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 8.59
Overall Experience: 8.36
P
P&L.Hemmings couple be
10
2026-02-11 via Nuitee
V
Vanessa family_with_children be
9
Pros:

Petit déjeuner très copieux et très varié

Cons:

rien à signaler

2026-01-30 via Nuitee
B
Bianca extended_group be
10
Pros:

Sehr nettes Personal schönes hotel Zimmer gemütlich eingerichtet

2026-01-26 via Nuitee
R
Rina solo_traveller nl
8
Aangenaam met kleine beperking
Pros:

Rustige locatie in Spa. Nette kamer, goede douche/toilet.

Cons:

Geen prettige plek om aan het eind van de middag rustig een boek te lezen, een koffie te drinken.

2026-01-26 via Nuitee
B
Bart couple be
10
2026-01-20 via Nuitee
F
Frederic couple fr
9
2026-01-19 via Nuitee
C
Christophe couple lu
8
2026-01-18 via Nuitee
D
Dirkx extended_group be
8
Comfortabel
2026-01-17 via Nuitee
K
Kiara couple be
7
Pros:

Locatie

Cons:

De warmtepomp blies niet genoeg warmte

2026-01-15 via Nuitee
H
Hester couple nl
8
Fijne kamer, minder fijne communicatie
Pros:

Mooie kamer, goede bedden, fijne badkamer, vriendelijke receptioniste. De relax kamer en het dakterras waren ook prettig. En fijn dat de hond mee mocht.

Cons:

Het was mij op voorhand niet duidelijk en dat kwam ook niet uit de (algemene) beschrijving naar voren dat het meenemen van je hond echt heel duur is. Een toeslag begrijp ik, maar 25 eurp is bijna de prijs voor een derde persoon. Verder was de kamer 's nachts fris en kregen we die met de CV niet goed warmgestookt. Dat kwam waarschijnlijk door de kier onder de deur. Ik heb het daardoor echt wel koud gehad. En de creditcard reservering wordt nu al 2 weken niet vrijgeveven terwijl ik ter plaatse betaald heb. Dat vind ik echt niet kunnen.

2026-01-15 via Nuitee
B
Bart family_with_children be
8
2026-01-15 via Nuitee
W
Wim couple be
9
2026-01-15 via Nuitee
M
Maria Lucia couple nl
9
Pros:

The staff was super friendly, the location was very central, and the breakfast was fantastic. The room was pristine, and we enjoyed our stay very much.

Cons:

N/A

2026-01-13 via Nuitee
S
Sophie couple lu
8
Parfait pour un petit sejour a spa
Pros:

confortable

Cons:

La reception qui ferme tot

2026-01-12 via Nuitee
C
Carlo couple ch
8
2026-01-11 via Nuitee
J
Jarne couple be
9
2026-01-11 via Nuitee
L
Lieve couple be
9
Pros:

snelle regeling

2026-01-09 via Nuitee
A
Agnieszka extended_group nl
10
2026-01-06 via Nuitee
C
Corina couple be
8
Cons:

the person from the reception

2026-01-05 via Nuitee
K
kamil couple be
7
2026-01-04 via Nuitee