Lochgreen House Hotel & Spa

Hotels
8.8 (72 reviews)
Monktonhill Road , Loans , gb

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great staff attentiveness
Excellent food quality
Beautiful location
Cons:
Room quality issues
Check-in delays

Categories

Cleanliness
7.88
Concerns about cleanliness in the room as the bathroom floor was dirty.
Service
9.35
Overall praise for staff kindness and responsiveness, except for one rude receptionist.
Location
9.39
Excellent location appreciated for its proximity to the beach and quiet surroundings.
Room Quality
7.34
Reports of poor room conditions, including dated furniture and inadequate heating control.
Amenities
8.87
Standard quality for this hotel tier.
Value for Money
8.83
Standard quality for this hotel tier.
Food and Beverage
9.38
Food was excellent, with positive remarks about breakfast and restaurant offerings.
Overall Experience
9.35
Despite some issues, the overall experience was rated highly due to excellent staff and nice venue.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 00:58

Property Description

Lochgreen House Hotel & Spa, nestled in Loans, offers luxurious 5-star accommodation near South Beach. Indulge in a relaxing stay with a garden, terrace, and on-site dining options. Deluxe Rooms and Suites: Equipped with modern amenities and elegant decor. Gourmet Dining: Enjoy a variety of dining options including buffet, à la carte, and Full English/Irish breakfast. Wellness Retreat: Unwind at the spa or take a stroll to nearby Prestwick Beach. Immerse yourself in luxury at Lochgreen House Hotel & Spa.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 72 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 7.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 9.35
C
Carol • solo_traveller • gb
10
Thoroughly enjoyed our stay
Pros:

Ambiance. Decor. Comfort. Food. Staff

Cons:

Stairs with no lift we will ask for a ground floor room next time

2026-03-27 • via Nuitee
P
PAUL • solo_traveller • gb
10
Marvellous!!
Pros:

Lovely Room. Excellent Meals. Very professional, friendly and helpful staff. First Class

Cons:

Nothing

2026-03-21 • via Nuitee
J
janet • couple • gb
10
Pros:

Excellent hotel , very comfortable and large room and the food was amazing. Very friendly team, great service

Cons:

Nothing

2026-03-19 • via Nuitee
J
James • couple • gb
5
No hot water
Pros:

Good lication

Cons:

Expected to have hot water at a 5☆ hotel

2026-03-15 • via Nuitee
B
Brian • couple • gb
9
Perfect overnight stop
Pros:

Breakfast was exceptional - The eggs Benedict was perfect

2026-03-12 • via Nuitee
K
Kate • couple • gb
5
Pros:

I booked a garden view, we got a large room overlooking the top of the restruant.

Cons:

The room we stayed in was shabby with paint missing, doors on the wardrobes didnt stay shut and the bathroom looked like it desperately required an update. Additionally even though it was valentines night, we seemed as though we were shoehorned into a valentines meal. Maybe we missed a trick....

2026-03-09 • via Nuitee
G
Geoffrey • couple • gb
8
2026-03-06 • via Nuitee
C
Cieluch • solo_traveller • pl
10
Obiekt bardzo zadbany i codziennie porządkowany, zarówna w pokojach wewnątrz jak i na zewnątrz obiektu. Bardzo polecam i
Pros:

Muszę tutaj pozostawić bardzo dobre zdanie o personelu. Widać że personel bardzo dba o klientów i daje dużo uwagi gdy jest potrzebna. Bardzo dziękuję, było bardzo miło państwa poznać.
Szczególnie dziękuję Pani która zadbała o moje zakwaterowanie i zainteresowanie przed moim dojazdem.

2026-03-06 • via Nuitee
A
Anne • couple • gb
10
2026-03-03 • via Nuitee
M
MIchelle • couple • gb
10
2026-03-01 • via Nuitee
R
Rosa • couple • gb
10
Our stay in this hotel was one of the best we have had in Scotland.
Pros:

The house is beautiful and is set within exceptional grounds.
The room was spacious and very comfortable, the staff were warm and welcoming from arrival and right through to our departure.
Added bonus is the wonderful art collection throughout the hotel.

Cons:

Nothing

2026-03-01 • via Nuitee
D
David • couple • gb
10
Pros:

Stunning

2026-02-25 • via Nuitee
D
Dirk • couple • gb
9
2026-02-25 • via Nuitee
A
Anne • couple • gb
10
Staff were very attentive and helpful . Nothing was too much bother. Food was beautiful
Pros:

Beautiful grounds.

2026-02-22 • via Nuitee
C
Chris • couple • gb
10
Fantastic stay in lovely hotel
Pros:

Fantastic room and facilities. Room was far bigger than we were expecting, same for bathroom.

Cons:

The temperature of the room was pretty hot as there were radiators rather than an Aircon system, we probably could have turned down the radiators to be fair.

2026-02-22 • via Nuitee
M
Marilyn • couple • gb
9
2026-02-13 • via Nuitee
D
David • couple • gb
9
2026-02-11 • via Nuitee
G
George • couple • gb
9
very enjoyable, the staff were on the ball, and plenty of them
Pros:

The breakfast was excellent, but for my wife I'd have had more croissants,, the full Scottish was excellent.

Cons:

MY wife dropped her pencil and had to go under the bed to find it. She also found a baby's bottle whose contents were mouldy
The base of the shower was lethal, like an ice rink, you should have a non slip mat on it. The shower itself needs attention, new washers or o rings required

2026-02-09 • via Nuitee
H
Hilary • couple • gb
8
Pros:

Spacious and comfortable room

Cons:

Sky TV.

2026-01-25 • via Nuitee
D
Darran • couple • gb
10
Xmas break
Pros:

Love old type buildings and history of the building.
Good location with plenty parking. Staff were lovely

2026-01-22 • via Nuitee