Lochgreen House Hotel & Spa

Hotels
8.8 (55 reviews)
Monktonhill Road , Loans , gb

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great staff attentiveness
Excellent food quality
Beautiful location
Cons:
Room quality issues
Check-in delays

Categories

Cleanliness
7.88
Concerns about cleanliness in the room as the bathroom floor was dirty.
Service
9.35
Overall praise for staff kindness and responsiveness, except for one rude receptionist.
Location
9.39
Excellent location appreciated for its proximity to the beach and quiet surroundings.
Room Quality
7.34
Reports of poor room conditions, including dated furniture and inadequate heating control.
Amenities
8.87
Standard quality for this hotel tier.
Value for Money
8.83
Standard quality for this hotel tier.
Food and Beverage
9.38
Food was excellent, with positive remarks about breakfast and restaurant offerings.
Overall Experience
9.35
Despite some issues, the overall experience was rated highly due to excellent staff and nice venue.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 00:58

Property Description

Lochgreen House Hotel & Spa, nestled in Loans, offers luxurious 5-star accommodation near South Beach. Indulge in a relaxing stay with a garden, terrace, and on-site dining options. Deluxe Rooms and Suites: Equipped with modern amenities and elegant decor. Gourmet Dining: Enjoy a variety of dining options including buffet, à la carte, and Full English/Irish breakfast. Wellness Retreat: Unwind at the spa or take a stroll to nearby Prestwick Beach. Immerse yourself in luxury at Lochgreen House Hotel & Spa.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 55 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 7.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 9.35
M
Marilyn • couple • gb
9
2026-02-13 • via Nuitee
D
David • couple • gb
9
2026-02-11 • via Nuitee
G
George • couple • gb
9
very enjoyable, the staff were on the ball, and plenty of them
Pros:

The breakfast was excellent, but for my wife I'd have had more croissants,, the full Scottish was excellent.

Cons:

MY wife dropped her pencil and had to go under the bed to find it. She also found a baby's bottle whose contents were mouldy
The base of the shower was lethal, like an ice rink, you should have a non slip mat on it. The shower itself needs attention, new washers or o rings required

2026-02-09 • via Nuitee
H
Hilary • couple • gb
8
Pros:

Spacious and comfortable room

Cons:

Sky TV.

2026-01-25 • via Nuitee
D
Darran • couple • gb
10
Xmas break
Pros:

Love old type buildings and history of the building.
Good location with plenty parking. Staff were lovely

2026-01-22 • via Nuitee
N
noreen • couple • gb
10
2026-01-21 • via Nuitee
L
Lynn • couple • gb
10
Amazing stay for a wedding
Pros:

The breakfast was lovely very tasty.

2026-01-19 • via Nuitee
P
Peter • couple • gb
9
all good
Pros:

all excellent

Cons:

lack of instructions for room phone

2026-01-19 • via Nuitee
M
Malcolm • couple • gb
9
Pros:

Large, comfortable bedroom. Great shower. Excellent afternoon tea.

2026-01-16 • via Nuitee
S
Sarah • family_with_children • gb
10
Delightful
Pros:

The staff at the hotel are amazing. The food is a joy. Just loved the whole place and enjoyed looking at the paintings (I think done by the owner).

Cons:

Nothing

2026-01-14 • via Nuitee
V
Valerie • couple • gb
8
Fabulous location, beautiful grounds, hotel looked stunning, above diminished the experience .
Cons:

Disabled room which was very spacious with a large walk in shower and bathroom however room was cold (was a weekend of ice and snow) and was only one radiator. Asked for a heater to put in room while enjoying a coffee in the lounge however receptionist said she didn,t think they had a heater in the hotel, there wasn,t and never got back to us to confirm?
Dined at night in the restaurant and food excellent but the side of veg which we reminded the staff about arrived as we had almost finished the main. Disappointing.

2026-01-08 • via Nuitee
W
White • couple • gb
10
2026-01-01 • via Nuitee
L
Lewis • couple • gb
6
2025-12-31 • via Nuitee
W
William • couple • gb
4
Mixed experience
Pros:

Food, location, staff and hotel decor was excellent (there is a large but however)....

Our room (No 6) was dreadful - lighting poor, shower hopeless (water pressure ridiculously high to extent that water went everywhere and was cold). Additionally, shower door opening was very small ((I am not a large person for avoidance of doubt).

TV & supporting handset was 1980's Sky remote which constantly lost 'Satellite Reception' so could not use it - ridiculous in this day and age.

Antiquated furniture in room with two hangers in each of the wardrobes which was inadequate and unlike any hotel I've stayed in this year.

Room was freezing on entry and after turning on old fashioned radiators and returning to it later after dinner, the room was far too warm - poor radiator control as you would expect with a bedroom urgently in need of refurbishment...

On exiting hotel and giving feedback, receptionist had well-drilled empathy which clearly she had used on many occasions with past residents in this room. She offered to take off a round of drinks as a way of compensating.

In summary, all the hotels good points experienced were sadly eroded by the room 'experience' (i.e., restaurant excellent, staff excellent, SPA area excellent) so all-in-all, 4/10 rating is the best I can muster.

Cons:

Room No 6 - do not accept this room.

2025-12-31 • via Nuitee
B
Brian • extended_group • us
10
Marvelous Scottish experience
Pros:

Outstanding historical treasure

2025-12-30 • via Nuitee
S
Sarah • couple • gb
10
2025-12-11 • via Nuitee
S
Sandy • couple • gb
10
A great place for a luxurious weekend
Pros:

Magnificent hotel matched by staff attentiveness and great food

Cons:

Nothing

2025-12-08 • via Nuitee
P
Pauline • couple • gb
7
2025-12-06 • via Nuitee
A
Alasdair • solo_traveller • gb
9
2025-11-20 • via Nuitee
A
Aileen • couple • gb
10
2025-11-18 • via Nuitee