Kimpton Santo San Antonio - Riverwalk by IHG

Hotels
•
Kimpton Hotels
9.1 (629 reviews)
431 South Alamo Street , San Antonio , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful hotel
Great location
Comfortable beds
Friendly staff
Nice rooftop pool
Cons:
Limited breakfast options
High valet charges
Long wait for breakfast
Some outdated facilities

Categories

Cleanliness
9.46
Quarto limpo e cama muito confortável. Limpeza bem avaliada pelos hóspedes.
Service
9.93
Les chambres sont bien pensées et très confortable. Super service au bar et par le personnel.
Location
9.67
Ótima localização. Un emplacement parfait pour visiter.
Room Quality
9.42
Chambres confortables avec une jolie déco.
Amenities
8.45
Absence de petit-déjeuner buffet est un point faible.
Value for Money
8.41
Prix un peu cher, surtout pour le petit déjeuner.
Food and Beverage
7.96
Menu limité et coûts élevés pour le petit-déjeuner et le restaurant.
Overall Experience
9.53
Une expérience globalement très positive avec des points à améliorer.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:42

Property Description

Luxurious Amenities
Kimpton Santo offers a range of amenities for guests to indulge in, including a sparkling outdoor swimming pool, a well-equipped fitness centre, and complimentary use of bicycles to explore the city.

Convenient Location
Situated just 600 metres from the Henry B Gonzalez Convention Center and the vibrant city centre, Kimpton Santo provides easy access to popular attractions such as Tower of the Americas, The Alamo, and Ripleys Believe It Or Not Museum.

Exceptional Service
With a 24-hour front desk and room service, guests at Kimpton Santo can expect top-notch service throughout their stay. Book now to experience luxury and convenience in San Antonio.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and costs USD 12 per 24 hours.

Location

Guest Reviews

9.1
Based on 629 reviews
Cleanliness: 9.46
Service: 9.93
Location: 9.67
Room Quality: 9.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 9.53
T
Timo • couple • de
8
Recommend the hotel
Pros:

Well located, clean. Good breakfast.

Cons:

Bad internet connection

2026-04-10 • via Nuitee
M
Mindi • family_with_children • gb
10
Pros:

Great location and very clean

2026-04-10 • via Nuitee
J
Jannis • couple • at
8
war ein Angebot, sonst wäre es viel zu überbewertet für den Standard. Vor allem das „inklusiveFrühstücken“ eine Frechhei
Pros:

für San Antonio ok

Cons:

Obwohl Frühstück angeblich inklusive war, galt es nur für 30 Dollar (was einem Kaffee und Eiern entspracht). Total elitäres Gehabe für unsauberes Bad und Gäste, die Uber East Bestellungen im Pool essen dürfen. Total dreckig dadurch

2026-04-10 • via Nuitee
D
Derek • couple • us
10
2026-04-09 • via Nuitee
B
Bryan • solo_traveller • us
1
2026-04-07 • via Nuitee
K
Kimberli • couple • us
10
I don’t normally write reviews but we were amazed how friendly and staff were. Shout out to Mike Z.
2026-04-06 • via Nuitee
C
Carla VB • solo_traveller • br
10
Localização excelente e super confortável
Pros:

localização

Cons:

senti falta de um buffet de café da manhã

2026-04-06 • via Nuitee
R
RAMON • couple • pa
2
Muy mala
Pros:

El Rooftop

Cons:

El personal

2026-04-05 • via Nuitee
R
RAMON • couple • pa
2
Muy mala
Pros:

Rooftop

Cons:

El personal

2026-04-05 • via Nuitee
L
Laurent • solo_traveller • be
8
Je conseille mais vigilance sur l'addition
Pros:

L'hôtel est très neuf, confortable bien équipée, pas trop loin du quartier principal mais pas trop loin non plus.

Cons:

Cela a été un peu compliqué lors de l'addition car selon eux je n'avais pas le petit déjeuner et autres extras... après discussion tout s'est arrangé mais cela reste gênant...

2026-04-05 • via Nuitee
L
Luisa • couple • us
10
Buena
Pros:

Muy moderno !! Servicio

Cons:

No está muy limpio .. y solo tiene l piso.

2026-04-05 • via Nuitee
M
Monica • solo_traveller • us
10
I love staying here. Great location.
Pros:

The beds are so cozy. I love having a spa tub.

Cons:

Construction is kinda annoying.

2026-04-04 • via Nuitee
M
Monica • couple • us
10
I love staying here.
Pros:

Family emergency

Cons:

Staff is so helpful

2026-04-04 • via Nuitee
I
Ian • solo_traveller • gb
10
Pros:

Fantastic hotel, with friendly staff and great facilities (pool, gym, roof bar). Breakfast was exceptional

2026-04-02 • via Nuitee
M
Mason • couple • us
10
2026-04-01 • via Nuitee
M
Marisol • couple • mx
10
Fabulosa ubicación instalaciones restaurant delicioso el roof padrísimo bebidas muy deliciosas y los precios justos las
Pros:

Espectacular

Cons:

Todo me gustó

2026-04-01 • via Nuitee
R
Rerhandzu • couple • us
10
2026-03-31 • via Nuitee
P
Paul • couple • us
9
2026-03-31 • via Nuitee
G
Gerardo • couple • us
10
2026-03-28 • via Nuitee
T
Thomas • solo_traveller • us
10
2026-03-27 • via Nuitee