Kimpton Santo San Antonio - Riverwalk by IHG

Hotels
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Kimpton Hotels
9.1 (620 reviews)
431 South Alamo Street , San Antonio , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful hotel
Great location
Comfortable beds
Friendly staff
Nice rooftop pool
Cons:
Limited breakfast options
High valet charges
Long wait for breakfast
Some outdated facilities

Categories

Cleanliness
9.46
Quarto limpo e cama muito confortável. Limpeza bem avaliada pelos hóspedes.
Service
9.93
Les chambres sont bien pensées et très confortable. Super service au bar et par le personnel.
Location
9.67
Ótima localização. Un emplacement parfait pour visiter.
Room Quality
9.42
Chambres confortables avec une jolie déco.
Amenities
8.45
Absence de petit-déjeuner buffet est un point faible.
Value for Money
8.41
Prix un peu cher, surtout pour le petit déjeuner.
Food and Beverage
7.96
Menu limité et coûts élevés pour le petit-déjeuner et le restaurant.
Overall Experience
9.53
Une expérience globalement très positive avec des points à améliorer.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:42

Property Description

Luxurious Amenities
Kimpton Santo offers a range of amenities for guests to indulge in, including a sparkling outdoor swimming pool, a well-equipped fitness centre, and complimentary use of bicycles to explore the city.

Convenient Location
Situated just 600 metres from the Henry B Gonzalez Convention Center and the vibrant city centre, Kimpton Santo provides easy access to popular attractions such as Tower of the Americas, The Alamo, and Ripleys Believe It Or Not Museum.

Exceptional Service
With a 24-hour front desk and room service, guests at Kimpton Santo can expect top-notch service throughout their stay. Book now to experience luxury and convenience in San Antonio.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and costs USD 12 per 24 hours.

Location

Guest Reviews

9.1
Based on 620 reviews
Cleanliness: 9.46
Service: 9.93
Location: 9.67
Room Quality: 9.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 9.53
M
Munoz • solo_traveller • us
9
2026-02-10 • via Nuitee
M
Marcel • solo_traveller • es
9
Pros:

Clean, elegant

Cons:

Location not 10/10, buf still quite central

2026-02-09 • via Nuitee
C
Christopher • solo_traveller • fr
9
2026-02-08 • via Nuitee
D
Doris • couple • us
10
Cons:

Didn’t like that valet was 70 a night, Marriott down the road is 30-40 if rewards member

2026-01-30 • via Nuitee
C
Charlotte • solo_traveller • us
10
Great to be surrounded by a beautiful spot in a beautiful city surrounded by beautiful people.
Pros:

I had toast with the best jam I have had in ages. And the coffee was good but could be stronger.

Cons:

Nothing could have been better. The staff was friendly and helpful.

2026-01-30 • via Nuitee
K
Kristen • family_with_children • ng
10
Loved it and will come back!
Pros:

Great customer service and really comfortable beds.

Cons:

Breakfast isn’t really included—you get a $60 credit that you can put towards the total cost but it isn’t enough to cover gratuity and taxes (at least $30 for this)

2026-01-27 • via Nuitee
Y
Yanfei • solo_traveller • pk
10
Good
Pros:

👍🏻

Cons:

👍🏻

2026-01-26 • via Nuitee
J
Jeff • couple • us
10
We had a great visit in San Antonio and will definitely stay in the same facility
Pros:

It was extremely clean and the staff was amazing.

2026-01-26 • via Nuitee
J
jeffrey • solo_traveller • us
10
2026-01-25 • via Nuitee
J
Jose F. • solo_traveller • us
10
2026-01-25 • via Nuitee
K
Kim • couple • us
10
2026-01-24 • via Nuitee
W
Wendy • couple • us
9
Pros:

Location, amenities

Cons:

Parking

2026-01-24 • via Nuitee
C
Carolina • couple • us
10
2026-01-20 • via Nuitee
A
Adrienne • couple • us
9
Comfortable quick weekend
Pros:

Super friendly staff.
Speakeasy bar had great drinks.
Clean and well equipped rooms.

Cons:

The construction noises were loud in the morning in the weekends. Woke me up at 7am on Sunday. Rooftop bar was extremely busy and required reservations which was odd as a guest because we can’t just roll up at peak times. Drinks were good but had to stand at bar since we didn’t think to make reservations.
Also had very loud room/hall noises, more than normal for a hotel.

2026-01-20 • via Nuitee
A
Alejandro • couple • us
7
2026-01-20 • via Nuitee
L
Leocardy • couple • us
10
It still was excellent
Pros:

The hotel was very clean and nice. The staff provide excellent customer service.

Cons:

I think everything was good for me

2026-01-20 • via Nuitee
B
Burris • solo_traveller • us
8
2026-01-20 • via Nuitee
I
Iain • family_with_children • us
9
2026-01-19 • via Nuitee
A
Alejandro • couple • us
10
Thank you for having us Kimpton till next time!
Pros:

Nice and clean staff very friendly.

Cons:

Slight plumbing issues and hot water issues no cold water in the beginning but other than that it was fantastic as always.

2026-01-19 • via Nuitee
E
Enriko • couple • us
10
My recent stay at the Kimpton Santo in San Antonio was nothing short of outstanding. From the moment of arrival, the exp
Pros:

Everything.

2026-01-19 • via Nuitee